Novotel Bangkok Suvarnabhumi Airport 4 stars

Customer review rating (ALL Rating) 4.4/5 6,230 reviews

Novotel Bangkok Suvarnabhumi Airport - Image 1
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Description

Hotel extras

  • 24-Hour Flexi check-in and check out 24-Hour later

  • Outdoor tropical garden pool, spa & fitness centre

  • Flexi Meal-breakfast is avaliable around the clock at The Square

  • 300-metre away from Airport Rail Link station. Easy access to downtown in 25 minutes

  • Premier Floor VIP room with Lounge breakfast

Our accommodation(s)

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Hotel location

Novotel Bangkok Suvarnabhumi Airport

999 Suvarnabhumi Airport Hotel, Moo 1 Nongprue Bang Phli, Bangphli
10540 BANGKOK
Thailand

GPS:13.696579, 100.751698

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  6,230 reviews

TripAdvisor Rating  4.0/5  7,560 reviews

Certificate of excellence 2024

A Unique 24hr stay from check in, offering all needed , excellent standards food and staff.

TripAdvisor rating 5.0/5

MarcusGB9 TripAdvisor review

I have stayed here since it was opened, a 24 hr stay hotel, just perfect for the airport. No problem arriving at 6am or departing at 10pm, you can stay 24 hrs from the time you arrive. This is Unique for hotel Airports, and the services offered including Spa, gym, jacuzzi steam, separated in men and women's changing areas, along with a palm fringed pool inside the square of 5 floors of rooms. You would not know you were in an airport. The Lounge for Exec floor guests or Accor loyalty guests, are very efficient, organised, and try to accommodate your every need. A good selection of Cocktails and bar to order in the lounge eves, and they kindly provide me with Vegetarian meal if i arrive a little too late for the Lounge instead. Last time a feast was waiting all cooked fresh, as i arrived to the room, it all arrived. I was in too late for the lounge opening! The staff teams have great communications and very organised hotel. They kindly meet at the baggage carousel in the airport, Exec or high status Loyalty guests if you request, supply them with flight details, and arrange this complimentary. They communicate with hotel (about 5 mins by minibus), and check in is enabled, and a welcome in yr room. Where else could you obtain breakfast from 2am-10am? Excellent for early departures or arrivals. The hotel has 4 eating options, plus great room service, and 24 hr restaurant. The food is excellent, fresh, and reflects Asianic area dishes as well as Thai. The spa is reasonable in price, quiet and refreshing, pool with palm trees and service F n B, along with Gyms, and mans/ Women's facilities. There is a good security presence, and you know communication is good when any requests or yr arrival all is ready as per yr request. I Highly recommend this hotel, and it has always been "Wrapped around" the guests travel needs. It is not surprising it is a little more in cost, as this is what they offer. No refused check in until 3pm, no check out 11am. their 24 hr costs would be higher. Refreshing to arrive early morning, or leave late eve for flights with such excellent service. The design and upkeep is in the style of an open atrium as you enter, and it is so clean it looks brand new. I do not think the rooms look dated, and they have always been clean, and comfortable. Great to see lots of green efforts with sustainable products in the bathrooms now also. they are warm, comfortable, good views, and large for the usual airport hotel. Highly recommend after a long haul flight, or before one. This really is the most accommodating to your travel needs, Airport hotel i know. Well Managed, Award winning, and clear Teamwork and communication. I stay at least a day sometimes 2 on outward trips from Europe, and Australia, there and back. With the minibus transfer, you and yr bags can be from the airport, or to it, to check in within 10 minutes. What more could you ask to be relaxed for yr long haul flight, or after one? Thank You Novotel S. Airport Staff Team!

Too expensive

Customer review rating 2.5/5

Drew B. Couples - Confirmed reviews ALL

220 baht for a small beer

Dear John C., & Drew B., Thank you for sharing your feedback. We understand your concerns regarding pricing. We strive to offer a quality experience that reflects the value of our services. We appreciate your input and hope to welcome you back for an improved experience. Best regards, Christophe Geoffroy General Manager

Old airport hotel

Customer review rating 2.5/5

Et Families - Confirmed reviews ALL

Great location, conveniently located right at the airport. The staff were very friendly. However, the room was quite outdated. The wallpaper was peeling off the walls, and the shower head was leaking, causing water to spray everywhere. The hotel urgently needs better maintenance and renovation.

Dear Khun Ekapoom T., We appreciate your feedback regarding your recent stay at Novotel Bangkok Suvarnabhumi Airport. We are delighted to hear that you found our location convenient and our staff friendly. We value your comments on the room condition and apologize for any inconvenience caused. Rest assured; your concerns will be shared with the relevant teams for immediate action. Thank you for bringing this to our attention. Warm regards, Christophe Geoffroy General Manager

great location, clean and exceptional

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

very enjoyable

Nice stay.

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Great welcome. Great food. Nice Room.

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