Novotel Bangkok Suvarnabhumi Airport 4 stars

Customer review rating (ALL Rating) 4.4/5 6,219 reviews

Novotel Bangkok Suvarnabhumi Airport - Image 1
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Description

Hotel extras

  • 24-Hour Flexi check-in and check out 24-Hour later

  • Outdoor tropical garden pool, spa & fitness centre

  • Flexi Meal-breakfast is avaliable around the clock at The Square

  • 300-metre away from Airport Rail Link station. Easy access to downtown in 25 minutes

  • Premier Floor VIP room with Lounge breakfast

Our accommodation(s)

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Hotel location

Novotel Bangkok Suvarnabhumi Airport

999 Suvarnabhumi Airport Hotel, Moo 1 Nongprue Bang Phli, Bangphli
10540 BANGKOK
Thailand

GPS:13.696579, 100.751698

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  6,219 reviews

TripAdvisor Rating  4.0/5  7,504 reviews

Certificate of excellence 2024

All in One Stopover Hotel

Customer review rating 5.0/5

Samuel L. Couples - Confirmed reviews ALL

I spent one night at the Novotel Suvarnabhumi Airport Hotel as a stopover before continuing my journey to Krabi. The entire experience was wonderful from beginning to end. Accor Loyalty As an Accor Platinum member I was greeted by a staff member at the baggage carousel and escorted directly to a private shuttle bus which drove a lap around the airport to drop us off at the lobby of the hotel. Check in was at the business centre with the added convenience of 24hr room readiness as our room was prepared for our early check-in of 9am. On checking in I was surprised to be upgraded from my standard room to a King Suite with a Pool View. The room was incredibly spacious with huge bed, generous living space and an ensuite which boasted a large bathtub, separate toilet and shower equipped with sustainable toiletries as part of the Accor Groups partnership with Planet 21. We were also very grateful and surprised by the wonderful welcome snacks provided which included bags of dried fruit, chips and small canapes. The business centre also provided free afternoon high tea with cocktails and evening drinks with canapes/small bites for Platinum members and above along with rooms that included executive lounge access. The included breakfast was plentiful, delicious and diverse in its choices. Another great feature is that the buffet breakfast opens from 3am for those that have extremely early morning flights. Facilities The hotel boasted extensive leisure facilities to keep any guest occupied while staying over for the night. A fully equipped gym with free weights, isolated muscle group pin machines and numerous cardio devices were available for use 24/7 Outside in the centre of the hotel was a large open pool with a swim up bar that provided an extensive selection of alcoholic cocktails. It's also worth noting that the welcome drink vouchers were able to be used for cocktails in addition to the usual house wine/beer/soft drink. Much to my surprise was that beside the gym was a large change room which had an inbuilt sauna, spa and steam room for that final end to the workout. Overall Novotel Suvarnabhumi Airport has impressed me with it's incredible service, friendly staff, convenience and availability of services/facilities. I would not hesitate to stay again if I ever were to stopover in Bangkok towards another destination.

Dear Mr. Samuel L., Thank you for taking the time to share your experience at Novotel Suvarnabhumi Airport Hotel. We are delighted to hear that your stay with us was a wonderful one, from the moment you arrived until the end of your stay. We are especially pleased to know that you appreciated the special treatment extended to you as an Accor Platinum member. It is our priority to ensure that all our guests, especially our loyal members, feel welcomed and valued throughout their time with us. Your detailed feedback on the check-in process, room upgrade, and the amenities provided in the King Suite with a Pool View is greatly appreciated. We are glad that you found the room spacious and well-equipped with sustainable toiletries. It is heartening to learn that you enjoyed the welcome snacks, the complimentary afternoon high tea, cocktails, and evening drinks provided at the business centre. We strive to offer a wide range of services and facilities to enhance the overall experience of our guests. Your satisfaction with the breakfast options and the early opening time of the buffet is truly appreciated. Your kind words about our service, staff, and facilities motivate us to continue delivering exceptional experiences to all our guests. Should your travels bring you back to Bangkok for another stopover, we would be honored to welcome you again at Novotel Suvarnabhumi Airport Hotel. Warm regards, Christophe Geoffroy General Manager

Great Location for an early flight

Customer review rating 2.5/5

Lm Business - Confirmed reviews ALL

I stayed at the Novotel the night before an early flight. The food in the restaurant was great. The bed was very comfortable. However, my biggest complaint was that the carpet in the room was absolutely filthy and there was a strange, mildewy odor in the room. The carpet definitely needs to be replaced.

Dear Ms. Laura M., We are delighted you appreciated our convenient location for your early flight and enjoyed the delicious food and comfortable bed. We sincerely apologize for the inconvenience caused by the carpet issue in your room. Rest assured; we will address this matter promptly to ensure a more pleasant stay for our guests. Thank you for sharing your feedback. Warm regards, Christophe Geoffroy General Manager

perfect as always

Customer review rating 4.5/5

Lord R. R. Families - Confirmed reviews ALL

after kuntiki we have now a new star named Sasi in the sportsbar she was the last 2 visits so good to us and we loved her. and Geoffrey as the boss is always nice know hime now for many years.

Dear Mr. R., Thank you for your kind words about our team members Khun Sasi. We are delighted to hear that they have made your visits enjoyable and memorable. At Novotel Bangkok Suvarnabhumi Airport, we strive to provide exceptional service consistently. We will make sure to pass on your compliments to khun Geoffroy, Khun Sasi and the team. We look forward to welcoming you back for another wonderful stay. Warm regards, Winai Moonsri Guest Experience Manager

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Just an expensive airport hotel

Dear Khun Jean B., Thank you for your feedback. We regret to hear that you found our hotel expensive. At Novotel Bangkok Suvarnabhumi Airport, we strive to offer competitive rates for the convenience and quality of service we provide. We appreciate your input and hope to have the opportunity to welcome you again for a more enjoyable stay. Best regards, Christophe Geoffroy General Manager

Perfect airport stay at Suvarnhabumi airport

Customer review rating 4.5/5

Aat Solo - Confirmed reviews ALL

Perfect location, handsome rooms, excellent amenities

Dear Mr. Allan T., Thank you for your positive review! We are delighted to hear that you had a perfect stay at Novotel Bangkok Suvarnabhumi Airport. Our prime location, well-appointed rooms, and excellent amenities are designed to provide a comfortable and convenient experience for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Warm regards, Christophe Geoffroy General Manager

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Other web-users rate our hotel

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  • 2,099 reviews 8.2/10 Comfort
  • 1,729 reviews 5.7/10 Value
  • 1,299 reviews 8.1/10 Breakfast

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