Grand Mercure Bangkok Asoke Residence 5 stars

Customer review rating (ALL Rating) 4.6/5 43 reviews

Hotel extras

  • 5-10 minute walk to BTS and MRT Asoke/ Terminal 21

  • Spacious suite; starting from 71 m2 with Free WIFI

  • All suite has separated living area, full kitchen, and private balcony

  • Roof top pool with fitness, sauna and steam

  • Pet Friendly

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Grand Mercure Bangkok Asoke Residence

50/5 Sukhumvit Soi 19, Soi Sukhumvit19, Wattana District
10110 BANGKOK
Thailand

GPS:13.741667, 100.560834

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast

Breakfast

Start the day with a delicious buffet International breakfast served at rooftop Breakfast Room from 6.30 am. Taste the premium food selection for a fantastic morning cuisine experience.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  43 reviews

TripAdvisor Rating  4.5/5  812 reviews

Large room

Customer review rating 4.0/5

Randy Families - Confirmed reviews ALL

Clean and large room

Dear Bong That B., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Asoke Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Banthueng Talayarak(BT) General Manager Grand Mercure Bangkok Asoke Residence email: gm…

Customer review rating 3.5/5

Leonard D. Solo - Confirmed reviews ALL

BIG ROOM

An OK serviced apartment (not a Hotel)

TripAdvisor rating 2.0/5

NCK007 Business - TripAdvisor review

It was quite disappointed partially because I was expecting a 5-Star Hotel based on representation on Booking website. It's probably an OK serviced apartment building for Bangkok. I don't think this is a 5-Star Hotel. There was no sign anywhere in the hotel saying it's 5-Star and certainly it didn't look anything like that either. There was no towels or slippers in the apartment, I had to ask for it. There is no restaurant, Cafe, minibar or room service (how come it's a 5-Star hotel, right?). Key cards for access to the apartment required 10-20 trials to work each time. There was a AC Unit in the balcony which is basically inside the apartment and you get all the noise. There was no consistent hot water so shower was a challenge with constant very hot/very cold shocks. Either their do not disturb sign is malfunctioning or they don't bother looking at it. They entered my apartment even though I didn't want to. There is no laundry service. They offer to send it outside for 2-3 days long duration. Not good for short trips and also you don't know what sort of facility they use. Common areas were not air conditioned (such as corridors or elevators). It was so hot and humid. It's literally next to a open canal with sewage smell (you have to cross over the canal to enter the hotel lobby). Only good parts were that apartment interior was clean and you can walk to a large shopping mall in 10-15mins.

Dear NCK007, Thank you for taking the time out to inform us of the difficulties you have encountered during your recent stay with us. Please accept my sincere apologies for your unfortunate experience during recent stay. We are most concerned with the satisfaction of all of our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests. Meanwhile, if I can be of any assistance, please do not hesitate to contact me. Sincerely yours, BT

Great location, purposeful stay

Customer review rating 4.0/5

Julian M. Couples - Confirmed reviews ALL

I have stayed here many times, as we have a pet that stays with us. The room is spacious with plenty room to spread out. Staff are very friendly and helpful. It is a quiet place but not far from local transportation. Very convenient for our needs

Dear Julian Paul M., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Asoke Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Banthueng Talayarak(BT) General Manager Grand Mercure Bangkok Asoke Residence email: gm…

Well located , large space

Customer review rating 4.5/5

Ian H. Business - Confirmed reviews ALL

Amazing rooms, large and open and like an apartment not a hotel. Super staff and Khun May the manager is excellent 👍

Dear Ian Thomas H., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Asoke Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Banthueng Talayarak(BT) General Manager Grand Mercure Bangkok Asoke Residence email: gm…

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Other web-users rate our hotel

  • 90 reviews 9/10 Location
  • 168 reviews 7.5/10 Room
  • 148 reviews 8.5/10 Service
  • 7 reviews 7.1/10 WiFi
  • 106 reviews 8/10 Comfort
  • 47 reviews 6/10 Breakfast
  • 46 reviews 6.4/10 Cleanliness
  • 21 reviews 5/10 Food

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