Grand Mercure Bangkok Asoke Residence 5 stars

Customer review rating (ALL Rating) 4.6/5 132 reviews

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Description

Hotel extras

  • 5-10 minute walk to BTS and MRT Asoke/ Terminal 21

  • Spacious suite; starting from 71 m2 with Free WIFI

  • All suite has separated living area, full kitchen, and private balcony

  • Roof top pool with fitness, sauna and steam

  • Lobby Renovation on 15 Jan - 10 April 2024

Our accommodation(s)

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Hotel location

Grand Mercure Bangkok Asoke Residence

50/5 Sukhumvit Soi 19, Soi Sukhumvit19, Wattana District
10110 BANGKOK
Thailand

GPS:13.741667, 100.560834

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast

Breakfast

Start the day with a delicious buffet International breakfast served at rooftop Breakfast Room from 6.30 am. Taste the premium food selection for a fantastic morning cuisine experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  132 reviews

TripAdvisor Rating  4.5/5  833 reviews

Trusted hotel

Customer review rating 5.0/5

Umpinee P. Families - Confirmed reviews ALL

Exceptional from good lacation and friendly staff, we can trust that our valued items & belongings were in a safe place & well returned to us!! Thank you so much to the hotel team and espectially to housekeepers. 😊

Dear Umpinee P., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Asoke Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Banthueng Talayarak(BT) General Manager Grand Mercure Bangkok Asoke Residence email: gm…

Great location and space!!!

TripAdvisor rating 5.0/5

spinner3 TripAdvisor review

Great location. Lovely staff. Very affordable accomodations. Very happy with our stay at this property, as we started our trip in Bangkok. The location is fantastic, as you are walking distance to great restaurants and activities, including Terminal 21. Great space in the suite, which was helpful for us to have separate spaces to work during the week. And quiet, so we slept very well. And the staff was fantastic. The bell team was hard working and clearly took pride in their work. The front desk team was accommodating, and very helpful with any questions we had. And the GM is wonderful, taking pride in the property and his team.

Dear spinner3 Thank you so much for your kind feedback! We're thrilled to hear that you had a fantastic stay with us and that you enjoyed our convenient location, spacious accommodations, and dedicated staff. We take great pride in providing excellent service and ensuring that our guests have a comfortable and enjoyable experience. It's wonderful to hear that our team members, from the bell team to the front desk staff and our General Manager, contributed to making your stay memorable. We appreciate your recognition of our efforts and hope to welcome you back again soon for another great stay in Bangkok! If you have any further feedback or need assistance in the future, please don't hesitate to reach out. Sincerely yours, BT

Good stay

Customer review rating 4.5/5

Stephanie D. Families - Confirmed reviews ALL

Staff were really helpful. There was a slight inconvenience with the reception being on the 2nd floor but overall we were very happy.

Dear Stephanie D., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Asoke Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Banthueng Talayarak(BT) General Manager Grand Mercure Bangkok Asoke Residence email: gm…

Great hotel excellent staff

Customer review rating 4.5/5

Jason Couples - Confirmed reviews ALL

Hi, really enjoyed my recent stay at Grand Mercure Bangkok Asoke Residence. Staff were simply amazing. Room was great and location was shot on. Only downfall was the pool area needing some work.

Dear Jason L., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Asoke Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Banthueng Talayarak(BT) General Manager Grand Mercure Bangkok Asoke Residence email: gm…

It was ok

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

It is such a shame that one can't accumulate points when booking is not direct with Accor - where this is possible with other providers. The accommodation is definitely not 5 star. Promises made by reception were not kept - namely to provide options for tours. Overall not a bad experience but not sure I would stay here again.

Dear Ingrid J., Thank you for taking the time to tell us about your experience at the Grand Mercure Bangkok Asoke Residence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Banthueng Talayarak(BT) General Manager Grand Mercure Bangkok Asoke Residence email: gm…

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Other web-users rate our hotel

  • 146 reviews 8.8/10 Location
  • 265 reviews 7.6/10 Room
  • 216 reviews 8.7/10 Service
  • 6 reviews 8.1/10 WiFi
  • 169 reviews 7.9/10 Comfort
  • 76 reviews 3.5/10 Vibe
  • 74 reviews 5.7/10 Breakfast
  • 71 reviews 6.8/10 Cleanliness

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