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Grand Mercure Bangkok Asoke Residence 5 stars

Customer review rating 4.5/5 1,670 reviews

ALLSAFE approved hotel

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Room 1

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Children's age

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Grand Mercure Bangkok Asoke Residence
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+ 11 Services

Hotel extras

  • 5-10 minute walk to BTS and MRT Asoke/ Terminal 21

  • Spacious suite; starting from 71 m2

  • All suite has separated living area, full kitchen, and private balcony

  • Roof top pool with fitness, sauna and steam

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request Paying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request Paying
Catering
  • Breakfast Paying
Business services
  • Copy/print service available Paying

Hotel location

Grand Mercure Bangkok Asoke Residence

50/5 Sukhumvit Soi 19
Wattana District
10110 bangkok
thailand

Tel: +6622073333

Fax: (+66)2/2073339

Check-in from 14h00

Check out up to 12h00

  • Bangkok Bus BMTS :  40 Sukhumvit Soi 19

  • MRT :  1 Sukhumvit

  • Skytrain BTS :  1 Asoke

  • By plane

    SUVARNABHUMI BKK At 35km / 21.75 miles

  • By car

    Airport At 1km / 0.62 miles

  • By car

    Ploenchit Exit At 1km / 0.62 miles

GPS :13.741667, 100.560834

Our accommodation(s)

SUPERIOR SUITE 1 King Bed-Living room-Balcony

  • Max. number of persons: 4
  • Area: From 71 / 764 sq ft
  • Views: City View *
  • Most of the accommodation: Balcony *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone

DELUXE SUITE 1 King Bed-Living room-Balcony

  • Max. number of persons: 3
  • Area: From 80 / 861 sq ft
  • Views: City View *
  • Most of the accommodation: Balcony *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone

EXECUTIVE SUITE, 1 King Bed with Balcony

  • Max. number of persons: 4
  • Area: From 96 / 1033 sq ft
  • Views: City View *
  • Most of the accommodation: Balcony *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone

Our guest reviews for
Grand Mercure Bangkok Asoke Residence

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,670 reviews

tripadvisor

TripAdvisor Rating 4.5/5

785 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

almost like home

Customer review rating 3.5/5

Jacques M. Couples - 05/02/2021 Confirmed reviews ALL

very nice hotel, well situated close to shopping and transportation. staff very accommodating especially housekeeping and managerial personnel. room is very spacious and kitchen has all you need to feel comfortable.

Dear JOHN LEE M., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Asoke Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We truly value your opinion please take a moment to share your experience on tripadvisor by follow link http://bit.ly/2HnkfpJ (+post) in the above corner right hand side will be useful for us Sincerely, Banthueng Talayarak(BT) General Manager Grand Mercure Bangkok Asoke Residence email: gm…

Kindly help from all staff

Customer review rating 5.0/5

Ken J. Business - 02/02/2021 Confirmed reviews ALL

I has stayed several years at Grand Mercure Asoke Residence. During this stay, your staff always kindly help me. Then I felt not stay hotel, stay at home. I never forget this one of my good memories.

Dear KENICHI I., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Asoke Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We truly value your opinion please take a moment to share your experience on tripadvisor by follow link http://bit.ly/2HnkfpJ (+post) in the above corner right hand side will be useful for us. Sincerely, Banthueng Talayarak(BT) General Manager Grand Mercure Bangkok Asoke Residence email: gm…

Most satisfied

Customer review rating 5.0/5

Amiel H. Business - 16/01/2021 Confirmed reviews ALL

Everything in my long stay was perfect! I’m going to stay here whenever I’m in Bkk, and that’s very long periods every year! I would like to Thank the excellent staff of the hotel- Khun Pon, Nam, May, the front desk manager, khun Meu. Khun Man from the restaurant and the other restaurant staff. The housekeeping staff for daily excellent service. The bellboy that was very helpful, but sadly I don’t remember his name. And above all, special thanks to the manager that is running this establishment so well, Khun BT, Thank you very much to all of you

Dear AMIEL DOV H., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Asoke Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We truly value your opinion please take a moment to share your experience on tripadvisor by follow link http://bit.ly/2HnkfpJ (+post) in the above corner right hand side will be useful for us. Sincerely, Banthueng Talayarak(BT) General Manager Grand Mercure Bangkok Asoke Residence email: gm…

comfortable and relaxing stay

Customer review rating 4.0/5

Jacques M. Couples - 25/11/2020 Confirmed reviews ALL

hotel situated on a quiet street close to bus and train stations and also malls. fine eateries close by also. hotel is a bit dated but very clean. pool was nice but gym equipment could use an update. staff was very accommodating and housekeeping was excellent. check in was not a hassle at all. enjoyed our stay and I would recommend.

Dear JOHN LEE M., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Asoke Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We truly value your opinion please take a moment to share your experience on tripadvisor by follow link http://bit.ly/2HnkfpJ (+post) in the above corner right hand side will be useful for us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Banthueng Talayarak(BT) General Manager Grand Mercure Bangkok Asoke Residence email: gm…

Repeat guest... would return again

Customer review rating 4.0/5

Nicholas Business - 03/11/2020 Confirmed reviews ALL

Once again a very enjoyable stay although the executive suite, - extremely good value given its sheer size - looks rather tired. There was an unsightly water stain above the shower recess in the main bathroom that needs attention. I found the same issue in the suite I stayed in last time I visited so appears there's a common water leaking problem. Needs maintenance. Surely the room service staff have seen this and reported it so hopefully this has been attended to by now.

Dear NICHOLAS C., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Asoke Residence. It is always a pleasure to receive your feedback. I will share your comments with our team and strive to continuously improve the quality & services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Banthueng Talayarak(BT) General Manager Grand Mercure Bangkok Asoke Residence email: gm…

Very Pleasant Surprise

TripAdvisor rating 4.0/5

TravelWeary49 02/11/2020 TripAdvisor review

On arrival I was greeted in a very professional and courteous way. The room was large, very clean, quiet and comfortable. All necessary amenities, including a washing machine, were on hand. The staff - reception, housekeeping, room service and security - all made me feel very welcome. The only downside is the lack of an-house restaurant.

Dear TravelWeary49, Thank you for your feedback and compliment for our services, staff & facilities. The Rooftop Restaurant will be back to usual operation by ASAP. We are looking forwards to welcome you back soon. Sincerely yours, BT

Great location and staff

Customer review rating 4.5/5

Paul C. Couples - 09/10/2020 Confirmed reviews ALL

The perfect spot, close to Terminal 21. Robinsons/Tops, restaurants and Asoke/Sukhumvit BTS/MRT. The room was large and had full kitchen facilities. The staff was very helpful. Although due to C19 the restaurant was closed, breakfast was delivered to the room each morning.

Dear PAUL THOMAS C., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Asoke Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We truly value your opinion please take a moment to share your experience on tripadvisor by follow link http://bit.ly/2HnkfpJ (+post) in the above corner right hand side Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Banthueng Talayarak(BT) General Manager Grand Mercure Bangkok Asoke Residence email: gm…

Great and extremely spacious suite. Terrific location.

Customer review rating 4.0/5

Nicholas Business - 21/09/2020 Confirmed reviews ALL

I have now stayed twice within the past 3 months and on the most recent occasion, I attempted to book directly hoping to obtain a favourable discount as a repeat customer. Also, by dealing direct, the hotel avoids having to pay fees to the various online booking systems. And these I understand can be quite expensive. Disappointingly though and after a frustrating email and also spoken exchange with the reservation supervisor, my attempt to book direct, initially proved a total waste of time. I did finally manage to secure a deal comparable to what the booking systems were offering, but it was neither a pleasant nor a simple process in any way.. Then of course the same suites (we actually booked 2) were discounted again before our actual date of stay. So I contacted the hotel and tried to secure the new lower prices and what a horrible chore that proved to be. The service and attitude to my request was illogical and I'm really not sure whether it's a lack of training or simple absence of knowledge. Or perhaps it was just an incompetent amateur who I dealt with. Fortunately though after asking to speak to the manager, the excellent GM as it turned out, he proved to be a wonderful breath of "can do" customer service. He also demonstrated a practical understanding of the situation, which was Immediately remedied, to my relief and satisfaction. Anyway our check in was highlighted by an upgrade to an even larger suite (lovely surprise) but our stay was unfortunately marred by a ridiculous incident when the electronic door card-access system failed and my colleague could not get into his suite. A series of "technicians" fumbled around for nearly 45 minutes, trying to get the door unlocked. Ludicrous really as these mechanisms should be readily configured with a master over-ride solution. God forbid had it have been a life-threatening emergency. A very special mention for the excellent service and approach by "John" the concierge. Very professional and attentive

Dear NICHOLAS C., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Asoke Residence. It is always a pleasure to receive the feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and please fell free to contact me directly for your future trip. Sincerely, Banthueng Talayarak(BT) General Manager Grand Mercure Bangkok Asoke Residence email: gm…

A great Choice

Customer review rating 5.0/5

John G. Couples - 20/09/2020 Confirmed reviews ALL

The property is super clean, and everyone is so friendly and helpful. Check in was quick and easy. We chose the one bedroom apartment. Very spacious and modern. Comfy bed, great AC, a full kitchen and a washer, plus a nice balcony. Daily housekeeping was excellent. Rooftop pool fitness center and sauna. The location is great, just a few minutes walk to Asoke BTS, and MRT, or you can use the shuttle service. We stayed for 7 days, and everything was perfect. We will be return customers!

Dear JOHN JOSEPH G., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Asoke Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We truly value your opinion please take a moment to share your experience on tripadvisor by follow link http://bit.ly/2HnkfpJ Sincerely, Banthueng Talayarak(BT) General Manager Grand Mercure Bangkok Asoke Residence email: gm…

Well located, near Asok Station, and Terminal 21

Customer review rating 4.0/5

Roland Solo - 22/03/2020 Confirmed reviews ALL

The room was large and clean The washer/dryer, refrigerator, and microwave was convenient. The staff were very friendly.

Dear ROLAND MARQUEZ A., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Asoke Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We truly value your opinion please take a moment to share your experience on tripadvisor by follow link http://bit.ly/2HnkfpJ Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Banthueng Talayarak(BT) General Manager Grand Mercure Bangkok Asoke Residence email: gm…

A great value for money stay

Customer review rating 4.5/5

Shrikant Business - 06/03/2020 Confirmed reviews ALL

Very spacious suite. Odor free and fresh. It was a very pleasant surprise to experience the spaciousness. AC worked very well and more importantly, in the bedroom, the draft was not directed to the bed. Thank you very much! All the amenities provided were very useful. Only wish i could have used them more. Some niggles you may want to address - The bedroom toilet does not have a ventilation fan. It is most annoying and discomforting. The room access card does not work the first time it is swiped. One has to swipe it carefully, twice or thrice to get the green light and for the door to open. The 'make my room' & 'do not disturb' keys were baffling. Sometimes they worked, most of the times, it did not. Why doesn't Grand Mercure hotels have a luggage stand ? Or have i missed it ? It was certainly not there in Makkasan. Buffet Breakfast variety and spread is sparse. Could do with more variety and quantity. One has to wait till a particular dish or fruits are replenished. Or just go without it, as it is tiresome waiting for the same. Overall, a great stay for the price and location. I will recommend to my colleagues, very definitely.

Dear SHRIKANT B., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Asoke Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Banthueng Talayarak(BT) General Manager Grand Mercure Bangkok Asoke Residence email: gm…

Great hotel!

Customer review rating 5.0/5

Kristie Couples - 02/03/2020 Confirmed reviews ALL

The room was a great size and in a great location. The reception staff were very good and granted us late check out for no extra fee.

Dear KRISTIE SUZANNE R., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Asoke Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We truly value your opinion please take a moment to share your experience on tripadvisor by follow link http://bit.ly/2HnkfpJ Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Banthueng Talayarak(BT) General Manager Grand Mercure Bangkok Asoke Residence email: gm…

A very nicely done room with a quite a peaceful location

Customer review rating 4.5/5

Angela A. H. Couples - 28/02/2020 Confirmed reviews ALL

It was a great experience, the room I got was very spacious for me alone, it had a common room a kitchen, a washing machine, two bathrooms and a master bedroom. I didn’t expect to get so many facilities for just 2800 bhat and it was really cost efficient for me as a traveler who is always spending money on things like food washing clothes and having a separate room from the common room. The rooms were big and spacious. There is also a balcony where you can smoke and chill out which is a privilege and convenient for a person like me who smokes. I would anyway recommend a place like this to others too it is commendable and perfect for me. Thank you for a wonderful experience at your premises.

Clean and Tidy

Customer review rating 4.5/5

Upgrade A. Business - 27/02/2020 Confirmed reviews ALL

Room upgrade was greatly appreciated although I did not have the time to really appreciate.

Dear AMANDA R., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Asoke Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Banthueng Talayarak(BT) General Manager Grand Mercure Bangkok Asoke Residence email: gm…

Excellent Property I Loved It!!!

Customer review rating 5.0/5

Wonderful S. H. Solo - 20/02/2020 Confirmed reviews ALL

So convenient Great professional friendly staff I loved the suite as I felt so comfortable It was cleaned throughout daily Swimming pool, sauna all top marks I would gladly return

Dear GARRY H., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Asoke Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Banthueng Talayarak(BT) General Manager Grand Mercure Bangkok Asoke Residence email: gm…

Well located

Customer review rating 3.0/5

Brian R. Couples - 20/02/2020 Confirmed reviews ALL

Airport pick up was stressful as we were emailed wrong location for pick up. Terrible start. Explanation of hotel facilities etc was inadequate. Air conditioning temperature fluctuated. Room size excellent , concierge very helpfull.

Dear BRIAN ANTHONY JOHN R., Thank you for taking the time to tell us about your experience at the Grand Mercure Bangkok Asoke Residence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Banthueng Talayarak(BT) General Manager Grand Mercure Bangkok Asoke Residence email: gm…

Will be back

TripAdvisor rating 5.0/5

mactech Couples - 18/01/2020 TripAdvisor review

Nice résidence , well located in a quiet place Friendly staff making you welcome and always ready to help Very clean and large room a bit old fashion Water for shower not warm No bar as well no restaurant

Dear mactech, Thank you for your feedback & nice to hear that you were impress with the friendly and kindness of staff. Hot water in the shower will be investigate and fixing it The breakfast room will be operate for lunch and dinner soon. Sincerely yours,BT

Great stay

TripAdvisor rating 5.0/5

35Peter Solo travel - 11/01/2020 TripAdvisor review

A great place to stay in Bangkok and in a great location. A 5 minute walk to the main Sukhumvit Road and the MRT / BTS stations. The hotel is on a residential road with a number of practical shops; Terminal 21 is a large shopping mall which houses a large number of shops and restaurants and the best value food-court in Bangkok - there is also a supermarket. Robinsons department store is opposite Terminal 21 and also has a very good Tops supermarket. There is a Hotel Tuk Tuk service that operates from the Hotel to main Sukhumvit road and runs every half hour during the day. The rooms are actually large apartments and vary in size but all have separate bedrooms, living rooms, bathrooms and kitchens with dinning area; everything is provided for a great stay. The hotel is very clean and the staff are all very accommodating. The General Manager, Khun BT, is very friendly and helpful and is always on hand if need be - on busy days he can also be found helping out with the breakfast service. Khun BT and his team do a great job. The new breakfast area on the 14th floor by the swimming pool is very clean and tidy and has been fully renovated; the breakfast is very good and good value. The wifi in all areas of the hotel is excellent and the daily cleaning of the suites is very good. I always enjoy staying at this hotel and will continue to do so. My thanks to Khun BT and all of the staff for being so kind and helpful.

Dear 35Peter, Thank You for sharing us your experience while recent stay. It's a useful tips or guidance for other travelers who are looking for accommodation in Bangkok. We are looking forwards to welcome you back to your 2nd home soon. Sincerely yours, BT

Past its prime

TripAdvisor rating 2.0/5

BarryE138 Couples - 08/01/2020 TripAdvisor review

This hotel has great potential but has suffered from lack of updating for a long time. That, plus the incredible smell coming from the canal adjacent to the property at this time of year, makes it tough to recommend. The location is convenient, the rooms are clean, the staff pleasant (especially the lady serving breakfast at the very nice rooftop facility - although the rest seem bored, frankly) but it is "old". We certainly give credit for honouring our ALL status with the upgrade to a huge suite.

Dear Barry E, Thank You for your feedback , The refreshment & refurbishment project is continue to upgraded from accommodation previous year ,Fitness and new Breakfast room last year. The Lobby will be continue for this coming project. We are in cooperating with Government agencies to improve the water quality in the adjacent canal and expect soon with a good result. Sincerely yours, BT

Incredibly huge suite

TripAdvisor rating 4.0/5

NutthawootP Solo travel - 06/01/2020 TripAdvisor review

I had a chance to stay for a night. The staffs were friendly. Though the location was a bit distance from the Skytrain, they have a shuttle service to Terminal21, which is good. I was upgraded to the executive suite as a benefit of a diamond loyalty member. The suite was incredibly huge. It would be perfect if I were here for an extended stay visit. Unfortunately, the welcome amenity and complimentary welcome drink coupons were not given. I didn't expect anything fancy here. However, as the property under the Grand Mercure brand, I think what I experienced was a bit underwhelming.

Dear NutthawootP, Thank you for your feedback and compliment for staff, facilities. We are working to upgraded welcome amenities , drink for the royalty member which will launching soon. Looking forwards to welcome you back. Sincerely yours, BT

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