Pullman ZamZam Makkah 5 stars

Customer review rating (ALL Rating) 3.7/5 3,410 reviews

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Description

Hotel extras

  • Moments away from Al Masjid Al Haram, and The Holy Kaaba.

  • Partial Views featuring The Holy Kaaba, Al Masjid Al Haram, Jebel Noor (Hira Cave), etc.

  • Spacious Rooms & Suites.

  • Complimentary Wi-Fi

  • Adjoined with Shopping Arcade featuring a huge variety of International brands.

Our accommodation(s)

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Hotel location

Pullman ZamZam Makkah

Abraj Al Bait Complex, King Abdel Aziz Endowment
21955 MAKKAH
Saudi Arabia

GPS:21.419314, 39.824662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  3,410 reviews

TripAdvisor Rating  4.0/5  3,157 reviews

Certificate of excellence 2023

Heartfelt Gratitude for Top-Notch Housekeeping

TripAdvisor rating 5.0/5

schinantya Families - TripAdvisor review

I would like to extend my heartfelt gratitude to the housekeeping team at Pullman Makkah, especially MD Masum, Mamun Mia, and Sumayun. Their exceptional work in cleaning my room each day made my stay incredibly comfortable. Their attention to detail, dedication, and friendly demeanor were truly commendable. Thank you for your outstanding service!

Fantastic

TripAdvisor rating 5.0/5

T4237QQadnank TripAdvisor review

I have been looked after in a professional manner by one of the staff named Ashraf. He was courteous and helpful. He dealt our concerns with professionalism and sorted things out promptly. Very impressed with his kind gesture, knowledge and attitude.

Dear Valued Guest, Thank you for your positive comments. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We want to express our sincerest gratitude for your kind words towards Mr. Ashraf as he continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us. Sincerely, Pullman Zamzam Makkah Hotel.

Very nice experience

TripAdvisor rating 5.0/5

Nellydegheidy1979 TripAdvisor review

Best breakfast and friendly staff especially chef Karim Radwan. Nice room very good A/C.Very near to haram easy access to shops food buses. Lots of gift shops cosy reception very polite staff at reception clean rooms lot of lifts definitely will come again.

Dear Nelly, Thank you for taking the time to share your feedback regarding our location that close to Masjid Al Haram and the Holy Kaaba in the heart of Makkah. We appreciate your feedback about our room, Ac and breakfast. Continuously work to offer our guests the most refined cuisines and ambiance and make every experience enjoyable. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We want to express our sincerest gratitude for your kind words towards Chef Karim Radwan as he continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us. Sincerely, Pullman Zamzam Makkah Hotel.

All good Alhumdulillah

TripAdvisor rating 4.0/5

Sadia Z TripAdvisor review

It was good experience Amir on 5th floor was very helpful. Food was very delicious cleaning was good do not have any complaints all good Alhumdulillah. Leaving today we will miss the breakfast as it was delicious. We will come back to the same hotel InshaAllah

Dear Sadiaz, Thank you for sharing your feedback with us. We appreciate your feedback regarding the breakfast and food. Continuously work to offer our guests the most refined cuisines and ambiance and make every experience enjoyable. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We want to express our sincerest gratitude for your kind words towards Mr. Amir as he continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us. Sincerely, Pullman Zamzam Makkah Hotel.

Muhammad

TripAdvisor rating 5.0/5

Muhammad Buland I TripAdvisor review

Very good cleaning service. A very good servce was provided. Staff is very co-operative. And everything was done in time. Very good cleaning service. A very good servce was provided. Staff is very co-operative. And everything was done in time. This was my experience

Dear Mr. Muhammad, Thank you for your positive comments. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We are delighted to hear that our staff has made your stay pleasant. We are glad that our services have got your satisfaction and we look forward to serving you again soon. Sincerely, Pullman Zamzam Makkah Hotel.

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Other web-users rate our hotel

  • 3,053 reviews 9.5/10 Location
  • 5,206 reviews 4.5/10 Room
  • 9,448 reviews 8.4/10 Service
  • 239 reviews 2.1/10 WiFi
  • 2,233 reviews 3.8/10 Cleanliness
  • 1,888 reviews 3/10 Vibe
  • 1,408 reviews 3.3/10 Comfort
  • 1,226 reviews 6.9/10 Breakfast

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