Pullman ZamZam Makkah 5 stars

Customer review rating (ALL Rating) 3.7/5 2,899 reviews

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Description

Hotel extras

  • Moments away from Al Masjid Al Haram, and The Holy Kaaba.

  • Partial Views featuring The Holy Kaaba, Al Masjid Al Haram, Jebel Noor (Hira Cave), etc.

  • Spacious Rooms & Suites.

  • Complimentary Wi-Fi

  • Adjoined with Shopping Arcade featuring a huge variety of International brands.

Our accommodation(s)

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Hotel location

Pullman ZamZam Makkah

Abraj Al Bait Complex, King Abdel Aziz Endowment
21955 MAKKAH
Saudi Arabia

GPS:21.419314, 39.824662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  2,899 reviews

TripAdvisor Rating  4.0/5  3,060 reviews

Certificate of excellence 2023

Chef Karim Radwan

TripAdvisor rating 5.0/5

Aisyah A TripAdvisor review

Breakfast was really good, all the food was very fresh. Its a first time for me stayed in the pullman zam zam, the breakfast place took 3 floor only for the restaurant and the P12 is the best ones! Thanks a lot to Chef Karim Radwan and all the working staffs

Chef karim ridwan

TripAdvisor rating 5.0/5

faiz N TripAdvisor review

Karim ridwan, very good omelete, falafil masya Allah breakfast good 👍. Very delicious tasty. Shawarma also very good and the team of stuff friendly. And Variatife and very comfortable restaurant. And stuff very good, FAST. Karim ridwan

excellent

TripAdvisor rating 5.0/5

Ershad A TripAdvisor review

Thefood tastesverygoodandthe staffisvery friendlyespecially the.chef mohamed mohyi.we hadawondrfulstay thereand theaddeed valuetoitisthewaysayy uf Al Rahmansereshimwithlove. Thankyouverymuch weenioyed alot excellent🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗

Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, all negative comments you have mentioned is clearly understood and Please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Sincerely, Mustafa Sendi Guest Experience

الشيف كريم رضوان

TripAdvisor rating 5.0/5

mohamedbN3428ID TripAdvisor review

We really appreciated our stay on ZamZam hotel, very decent staff and excellent support our room view to كعبه was a really fantastic, we will come back again ان شاء الله Even on restrurant although of a lot of people every one on restaurant trying to support you and I can't forget chief kareem radwan he is really did more than required to let you feel happy and comfortable and I need to adrees my appreciation to Mr. Safwan at resection as well. Thanks ZamZam team الحمدلله على نعمه العمره ورزقكم الله اياها قريبا

Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, all negative comments you have mentioned is clearly understood and Please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Sincerely, Mustafa Sendi Guest Experience

Near haram and comfy

TripAdvisor rating 4.0/5

Sha M TripAdvisor review

Checkout and check in were rather smooth , staffs in P12 restaurant were really nice and so was food , the guys making omelettes, falafel and pancakes were constantly on the go but still polite and helpful . Rooms were clean considering it was Ramadhan which is very busy , bed comfy , bathroom could do with a better finish . Main downside it’s a five star hotel but you don’t get any slippers , no toiletries , just shower gel , shampoo/ conditioner and cream . We had an overall pleasant stay for Eid .

Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, all negative comments you have mentioned is clearly understood and Please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Sincerely, Mustafa Sendi Guest Experience

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Other web-users rate our hotel

  • 3,124 reviews 9.4/10 Location
  • 5,029 reviews 3.9/10 Room
  • 8,859 reviews 7.9/10 Service
  • 251 reviews 1.7/10 WiFi
  • 2,174 reviews 3.2/10 Cleanliness
  • 1,937 reviews 2.7/10 Vibe
  • 1,444 reviews 3.1/10 Comfort
  • 1,223 reviews 2.9/10 Amenities

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