Mercure Nadi 3 stars

Name: Mercure Nadi
Address: NADI, FIJI
Telephone: (+679)6722255
Rating: 3.7

Customer review rating 3.7/5 2,107 reviews

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+ 22 Services

Mercure Nadi

Hotel for travellers looking for local and authentic experiences

We look forward to welcoming you to Mercure Nadi!

Mrs Vaseva NATADRA, Hotel Manager

Mercure Nadi is set within five acres of beautiful tropical gardens and is located only minutes away from Nadi Airport. Take advantage of complimentary shuttle transfers to and from airport by providing your flight details. The hotel offers 85 spacious rooms, all surrounding an inviting tropical style swimming pool, offering ideal Nadi accommodation for couples or families looking for a tropical Fijian getaway. Mercure Nadi also features the delicious Rokete Restaurant and Bar and indulgent Tiare Spa.

Mercure Nadi is set amid lush, tropical gardens and is just a 20-minute stroll from the water's edge - offering the perfect spot to relax, see the sights and indulge in some local shopping during your Fiji Holiday. A short drive from the airport and centrally located in Nadi's vibrant and bustling centre, visit the produce and handicraft markets nearby or explore popular attractions such as the Sri Siva Subramaniya Swami temple and the Garden of the Sleeping Giant.

Set within five acres of tropical gardens and only minutes from Nadi Airport, Mercure Nadi offers 85 spacious rooms, surrounding a tropical style swimming pool. Mercure Nadi is the ideal Fijian getaway for couples and families alike.

Hotel extras

Located on 5acres of tropical gardens
Breakfast from 6am
Private balconies overlooking the pool or the tropical gardens
Complimentary shuttle bus transfer to and from Airport daily
Spa, Hair and Beauty Salon

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

WIFI/Internet AccessPaying
- WIFI at the hotel (Paying)
- WIFI in your room (Paying)
Parking
- Private outdoor parking
- Public outdoor parking
- Bus/coach parking area
Wheelchair access
Services for children
- Babysitting on request
- Outdoor playground for children
Air conditioning
NADI AIRPORT
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying) Need access to your room from 8am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying) Want to keep your room until 6pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Laundry
- Dry cleaning / Ironing
- Laundromat
Boutiques/shopping
- Currency exchange
- Beauty salon
- Gift shop/newspaper shop (Paying)
- Hairdressing salon (Paying)
Porter
Concierge

Swimming pool
- Pool
- Outdoor unheated pool
Services for children
- Babysitting on request
- Outdoor playground for children
Golf
- Golf course 18 holes (nearby)
- Golf lessons (nearby)
Outdoor tennis court
Beach and water sports
- Boat excursions (nearby)
- Deep sea fishing/Sea fishing (nearby)
- Glass bottom boat (nearby)
- Jet skiing (nearby)
- Kayaking (nearby)
- Parasailing
- Pedal boat (nearby)
- Sailing facilities (nearby)
- Snorkelling/Scuba diving center (nearby)
- Water skiing (nearby)
- Wind surfing facilities (nearby)
Bicycles rental

BreakfastPaying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 07:00 - 22:00
- Opening hours : Week-end 07:00 - 22:00

Conventions hotel

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 11h00

In summary

Swimming pool
Parking
Airport shuttle
Restaurant
Accessibility for people with reduced mobility
Spa
Air conditioned
WIFI/Internet Access
Bar

- Express check-in
- Express check-out
Accessibility for people with reduced mobility
- High speed transmission line (Extra)
- WiFi at the hotel (Extra)

Early check-in/Late check-out
- Express check-in
- Express check-out
Hotel accessibility

Accessibility for people with reduced mobility
WIFI/Internet Access(Extra)
- High speed transmission line (Extra)
- WiFi at the hotel (Extra)

On site

Hotel Parking Facility

On site

1 Bar(s)
1 Restaurant(s)
Buffet (Extra)
- Cold snacks
- Hot meals

1 Bar(s)
1 Restaurant(s)
Breakfast(Extra)

Buffet (Extra)
Room service
- Cold snacks
- Hot meals

- On site
- Outside
- On site
- Outside

Swimming pool - Adults Pool
- On site
- Outside
Swimming pool - Kids Pool
- On site
- Outside

Babysitting on request
Outdoor playground for children

Babysitting on request
Outdoor playground for children

- Boat excursions
- Deep sea fishing/Sea fishing
- Glass bottom boat
- Jet-ski
- Kayaking
- Parasailing
- Pedal boat
- Sailing
- Scuba diving
- Snorkelling/Scuba diving center
- Water-skiing
- Wind surfing facilities

Sports activities
- Boat excursions
- Deep sea fishing/Sea fishing
- Glass bottom boat
- Jet-ski
- Kayaking
- Parasailing
- Pedal boat
- Sailing
- Scuba diving
- Snorkelling/Scuba diving center
- Water-skiing
- Wind surfing facilities

- NADI AIRPORT
- NAN
- 12 connecting rooms
- 12 family rooms
- 3 floors
- 85 rooms
English
- Air Conditioning
- Laundromat
- Concierge
- Currency exchange
- Porter
- Safe deposit box at reception

Airport shuttle
- NADI AIRPORT
- NAN
Hotel informations
- 12 connecting rooms
- 12 family rooms
- 3 floors
- 85 rooms
Languages spoken at the hotel

English
Service And Equipment
- Air Conditioning
- Laundromat
Services available at reception
- Concierge
- Currency exchange
- Porter
- Safe deposit box at reception

Hotel location

Mercure Nadi

Queens Road
Nadi Airport
nadi
fiji

Tel: +6796722255

Fax: (+679)6720187

Contact email :

Check-in from 14h00

Check out up to 11h00

LOCAL BUS : VARIOUS

By plane
NADI AIRPORT At 7km / 4.35 miles - Shuttle free
By boat
PORT OF DENARAU At 8km / 4 miles
By helicopter
PORT OF DENARAU At 8km / 4.97 miles

GPS :-17.777908, 177.432386

Our accommodation(s)

We have the solution for your perfect holiday. Stay in the airconditioned Superior Room, our spacious Deluxe Room Queen with private balcony and overlooking the pool or garden, or Deluxe Room King for an even more comfortable night sleep.

Rooms (5)

Superior 1 queen and 1 single bed

Max. number of persons: 3
Views: Garden View *

* Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
TV room service ordering

Deluxe Room 1 Queen and 1 Single Bed

Max. number of persons: 3
Area: From 65 m² / 700 sq ft
Views: Garden View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
TV room service ordering

Deluxe Room 1 king bed

Max. number of persons: 3
Views: Garden View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
TV room service ordering

Deluxe Room with 2 Queen Beds

Max. number of persons: 4
Area: From 65 m² / 700 sq ft
Views: Garden View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
TV room service ordering

Standard Room 1 Queen Bed and 1 Single Bed

Max. number of persons: 3
Area: From 29 m² / 312 sq ft
Views: Garden View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
TV room service ordering

Rooms

Our restaurants and bars

ROKETE

Type of cuisine: International

Rokete Restaurant offers delicious international cuisine, friendly, efficient service and a relaxed atmosphere. Also offering Al Fresco style dining overlooking the hotels manicured gardens next to the pool.

Lunch

06:00 - 17:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

17:30 - 22:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

ROKETE

Rokete Bar is the perfect place to unwind after a busy day of shopping, sightseeing or business, or sit back and watch live sport, locally and also from around the world.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

It was a good relaxing stay

Radhika Families - 23/03/2020 Confirmed reviews ALL

It was a friendly and relaxing stay. Lighting at night should be more, it seemed too dark.

Well located

Russell Business - 09/03/2020 Confirmed reviews ALL

The motel needs a upgrade, friendly staff, Great location for restaurants

Dear Russell V., Thank you for taking the time to tell us about your experience at the Mercure Nadi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vaseva Natadra

Good stay

Avnith A. S. Solo - 08/03/2020 Confirmed reviews ALL

Overoll stay was just Awosome and really had a good time

Dear Avnith S., We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very old rooms, dirty tiles

Anonymous Business - 06/03/2020 Confirmed reviews ALL

Room is too old and not worth $187, and breakfast selection is poor - especially the cooked breakfast range.

Dear Amrish .., Thank you for taking the time to tell us about your experience at the Mercure Nadi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vaseva Natadra

Well located.

Dilo M. Couples - 28/02/2020 Confirmed reviews ALL

Had issue with the Air-condition - not working. Car par - full and have to go to the overlow yard

Comfortable stay

Brererabbit Business - 26/02/2020 Confirmed reviews ALL

Staff were very friendly, pool clean and inviting and the rooms satisfactory with all you need for an overnight stay.

We left early

Aoife Friends - 26/02/2020 Confirmed reviews ALL

Very bad area, we found bugs in our room, big X marks across all windows like in a horror movie. The room was dated. Breakfast was below standard with bugs found in the jars, stale bread. We left as soon as we woke up to go to another hotel.

Dear Aoife R., Thank you for taking the time to tell us about your experience at the Mercure Nadi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vaseva Natadra

well located great staff

Umesh C. Families - 25/02/2020 Confirmed reviews ALL

great staff great location well maintained rooms

Good stay

Muge H. Couples - 17/02/2020 Confirmed reviews ALL

The staff are very friendly. They are clean but they could be cleaner. They need to do repairs in and out of the rooms. Especially with the balconies. They were loose and we were in danger.

Dear Muge H., Thank you for taking the time to tell us about your experience at the Mercure Nadi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vaseva Natadra

Friendly service

Manoj Families - 17/02/2020 Confirmed reviews ALL

Centrally located, Friendly service ,

Dear Manoj C., We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaseva Natadra

Excellent food and service pity about the room

Don G. Families - 16/02/2020 Confirmed reviews ALL

We have been staying at the hotel on most of our visits to Fiji over the last 20 years. This year the service was excellent as usual and the food choices had been updated to provide local food that was excellent. However we felt for the staff as the hotel dies not appear to have had a full maje over since we first stayed there. Staff are ding all they can but are being left out to dry by no renovations and the shabby state of the rooms. A further negative is that for the first time ever we had mosquitoes and cockroaches in the room which was not pest tight through sagging front door. It is about time that management organises a renovation for this fantastic little hotel. Again i want ro stress that the staff and food choices are great with great service but it is time for renovations to begin again b

Dear D M G., Thank you for taking the time to tell us about your experience at the Mercure Nadi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our Team are indeed our Assets and they strive to make all guest stay as comfortable as they can. Our Hotel is indeed in need of refurbishment and I believe the owners are working towards this. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vaseva Natadra Hotel Manager

Well located

Asenaca J. R. Business - 11/02/2020 Confirmed reviews ALL

It was ok. When we checked in there was only one bath towel and a bath mat. In my booking i stated that there was 2 adults my husband and i. Also we were out the whole day the second day of our stay and got back to our suprise our room was not yet serviced. But our stay was ok.

Dear Asenaca R., We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive constructive comments We apologies for the inconvenience caused during your stay regarding towels and Servicing of your room.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaseva Natadra Hotel Manager

Good

Harry Families - 08/02/2020 Confirmed reviews ALL

Overall it was good very good staff and they have airport pick up and drop it was a bonus

Dear Harisha S., We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaseva Natadra

Unprofessional

Frank Couples - 07/02/2020 Confirmed reviews ALL

Requested a wake up call to ensure I wouldn't miss an early flight - no call made. Fortunately my alarm didn't let me down. When awaiting for an airport transfer that morning (organised the evening before) 15 other travelers were waiting also with only one small mini bus on hand. After raising the concern politely, Mercure organised taxi's so all was good in the end. Rooms were clean but lacking maintenance. Staff were very friendly.

Dear Maria G., Thank you for taking the time to tell us about your experience at the Mercure Nadi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vaseva Natadra

Well located right next to office and central to nadi

Frisco 4. Business - 03/02/2020 Confirmed reviews ALL

Loved it, room was awesomely prepared and excellent service

Dear Francis C., We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaseva Natadra

ok for a short stay

Aundre2020traveller Business - 03/02/2020 TripAdvisor review

reception staff not very helpful, any request was handled with unhelpful replies, tried to ask with assistance for airport bus, but it seems the question with time table was to hard to be helpful. However not the first time that the reception staff behave in this manner at this hotel, all other staff were most helpful.

Bula Aundre2020traveller, Thank you for taking the time to tell us about your experience at the Mercure Nadi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the unbecoming behavior of our Customer Services Agent Front of House. We have discussed your feedback at length with all our team members and will ensure that we improve on this. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vaseva Natadra Hotel Manager

Location is very handy

Mohammed K. Business - 01/02/2020 Confirmed reviews ALL

Staffs are good.

Dear Mohammed k., We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaseva Natadra

Location is good

Narendra S. Couples - 31/01/2020 Confirmed reviews ALL

Prices for is items not worth buying

Brief stay but a good one!

Shareen Families - 30/01/2020 Confirmed reviews ALL

Room was in good condition with friendly and efficient ambassadors.Food was scrumptious.

Good stay and location

Manasa Couples - 28/01/2020 Confirmed reviews ALL

Rooms and sizes were good but service at dinning area needs improvement

Dear Manasa B., We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaseva Natadra Hotel Manager

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