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Mercure Nadi 3 stars

TripAdvisor rating 3.0/5 972 reviews
Mercure Nadi
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+ 22 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Located on 5acres of tropical gardens

  • Breakfast from 6am

  • Private balconies overlooking the pool or the tropical gardens

  • Complimentary shuttle bus transfer to and from Airport daily

  • Spa, Hair and Beauty Salon

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Parking
  • Wheelchair access
  • Services for children
  • Air conditioning
  • NADI AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Services for children
  • Golf
  • Outdoor tennis court
  • Beach and water sports
  • Bicycles rental
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Conventions hotel

Hotel location

Mercure Nadi

Queens Road
Nadi Airport

nadi
fiji

Tel: +6796722255

Fax: (+679)6720187

Contact email

Check-in from 14h00

Check out up to 11h00

  • LOCAL BUS :   VARIOUS

  • By plane

    NADI AIRPORT At 7km / 4.35 miles - Shuttle free

  • By boat

    PORT OF DENARAU At 8km / 4 miles

  • By helicopter

    PORT OF DENARAU At 8km / 4.97 miles

GPS :-17.777908, 177.432386

Our accommodations

We have the solution for your perfect holiday. Stay in the airconditioned Superior Room, our spacious Deluxe Room Queen with private balcony and overlooking the pool or garden, or Deluxe Room King for an even more comfortable night sleep.

Superior 1 queen and 1 single bed

  • Max. number of persons: 3
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • TV room service ordering

Deluxe Room 1 Queen and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 65m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Deluxe Room 1 king bed

  • Max. number of persons: 3
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Deluxe Room with 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 65m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Standard Room 1 Queen Bed and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 29m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Our restaurants and bars

ROKETE

Type of cuisine: International

Rokete Restaurant offers delicious international cuisine, friendly, efficient service and a relaxed atmosphere. Also offering Al Fresco style dining overlooking the hotels manicured gardens next to the pool.

Lunch

06:00 - 17:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ROKETE

Photo non contractuelle / Strictly non binding

Rokete Bar is the perfect place to unwind after a busy day of shopping, sightseeing or business, or sit back and watch live sport, locally and also from around the world.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Nadi

100% genuine reviews from our guests

Find out more

ALL Rating 3.7/5

2,073 reviews

tripadvisor

TripAdvisor Rating 3.0/5

972 reviews

Great

Customer review rating 3.7/5

P W. Solo - 11/01/2020 Confirmed reviews ALL

Great

Dear Peter W., We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaseva Natadra

Average

Customer review rating 3.7/5

Shazia Families - 07/01/2020 Confirmed reviews ALL

Overall my expectations fell below what I had expected. I stayed in room 224 and 222. The air conditioning did not appear to be working in 224 so I had to request for a fan, which even then did not cool the room down. My nights sleep was very disturbed to the point I had to sit outside in the middle of the night to cool myself down. In room 222 the shower is broken and is barely attached to the main arm. The hotel itself (formerly known as Dominion) was one of the best but in recent times under the Mercure brand the hotel seems to have gone a few steps back. I am a New Zealand citizen and the Mercure brand is well regarded thus my decision to stay with you folks, however going forward it is unlikely I’ll be staying with you. I request a refund of at least one nights stay.

Dear Shazia K., Thank you for taking the time to tell us about your experience at the Mercure Nadi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vaseva Natadra

Review for hotel

TripAdvisor rating 3.0/5

ksunanda98 Family - 07/01/2020 TripAdvisor review

Good stay for people .. However cleanliness should improve and standard should be maintained all the time. Overall it came be recommended to everyone. The hotel has wonderful staff who are friendly and helpful. Thank you for your kind service

Dear ksunanda98, Thank you for your constructive review. The Mercure Team are indeed an asset to this hotel. We have discussed your comments with the Housekeeping team for improvement in cleanliness. Kind Regards Vaseva Natadra

Brief stay

Customer review rating 3.7/5

Toni Friends - 06/01/2020 Confirmed reviews ALL

Friendly staff. Misleading advertising. No hair salon, only a mirror left over. No shops within the vicinity and had to leave the property in order to shop and find a different place to eat. Wanted to make own breakfast but no cutlery (butterknife) or bowls. Would be good if studio could have these anyway for those who don't want to order food. Had dead ants on the bathroom floor, toilet didn't fully flush, and the jug had to be manually switched off. No footpath for us to access the pool area from our room besides going through the back door. We ended up leaving 2 days earlier rather than spending the full 4 days we had originally booked for which was really sad.

Dear Toni F., Thank you for taking the time to tell us about your experience at the Mercure Nadi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vaseva Natadra

Lovely staff, slightly dated rooms.

Customer review rating 3.7/5

Kimberley Families - 03/01/2020 Confirmed reviews ALL

Room was clean, staff amazing, breakfast yummy. Staff were the best we experienced in Fiji! Rooms were slightly dated, however, clean.

Dear Kimberley R., We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaseva Natadra

Very happy, very friendly staff

Customer review rating 3.7/5

Maria F. Families - 03/01/2020 Confirmed reviews ALL

Very frienfly staff, i will recommend to anyone

Dear Maria f., We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaseva Natadra

Pleasurable and comfortable.

Customer review rating 3.7/5

Graeme Couples - 30/12/2019 Confirmed reviews ALL

The Nadi hotel was comfortable, although the room was small. Wifi wasn't available throughout the hotel, only in the reception and bar areas. The staff were great, extremely pleasant and helpful. The building was tired and is in need of a maintenance programme (rusted, broken balcony fittings and shabby shower fittings). TV reception could also be improved. We used the hotel as emergency accommodation during the recent Cyclone Sarai so can appreciate some services were basic. Lucky they had a generator. Overall a comfortable couple of nights but wouldn't be our first choice.

Simply wonderful

Customer review rating 3.7/5

Seruwaia T. Families - 23/12/2019 Confirmed reviews ALL

Truly spectacular venue. The customer service and hospitality is more than expected, the staff go out of their way to make sure you have everything you need and never fail to deliver. Highly recommended.

Dear Seruwaia T., We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lusiana

Great location and good environment

Customer review rating 3.7/5

Mak Families - 19/12/2019 Confirmed reviews ALL

We enjoyed the location. Everything is very handy. More cleanliness in the hotel environment would be great.

Dear Munir Ahmed K., We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lusiana

Had an awesome stay at Mercure.

Customer review rating 3.7/5

Line T. Couples - 17/12/2019 Confirmed reviews ALL

The staff were lovely . The rooms were really comfortable and clean. The cinema is near which is a bonus . Even other restaurants were near which was a few steps away from the hotel . I had an awesome stay with my husband there and will definitely come back again. Thank you mercure for a lovely stay

Dear Pauline T., We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Kind Regards Lusiana

It was just fine for our one night stop over.

Customer review rating 3.7/5

Greg C. Couples - 17/12/2019 Confirmed reviews ALL

A good holiday for me is lots of eating and good food. Sadly, like most of Fiji I found your kitchen wanting. Love the place and the people, including the Mercure, but that is a downside.

Dear Greg C., We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lusiana

It was fantastic.

Customer review rating 3.7/5

Leilani Families - 16/12/2019 Confirmed reviews ALL

It was actually our first time at Mercure, we loved the room, breakfast and the service provided.

Dear Leilani R., We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback about the rooms and the breakfast selections. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lusiana

Hotel experience good to very good restaurant cleanliness poor particularly breakfast

Customer review rating 3.7/5

Doug P. Business - 16/12/2019 Confirmed reviews ALL

Rooms are good and staff are very friendly....Restaurant setup particularly for the breakfast buffet needs addressing. The morning that I tried the breakfast, there were cockroaches crawling all over the Buffet table, and through the bread baskets.

Dear Doug P., Thank you for taking the time to tell us about your experience at the Mercure Nadi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have noted your feedback and this will be shared with our team . Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lusiana

Poor wifi

Customer review rating 3.7/5

Joshua C. Business - 15/12/2019 Confirmed reviews ALL

Very poor internet service

Dear Joshua B., Thank you for taking the time to tell us about your experience at the Mercure Nadi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vaseva Natadra

Relaxing and quiet

Customer review rating 3.7/5

Frank S. Solo - 15/12/2019 Confirmed reviews ALL

I stayed for two nights. Had great rest place was quiet even though next to heavy traffic thoroughfare. transport to and from provided and convenient. Staff friendly smiles it was good and welcoming.

Dear Frank S., We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lusiana

Just as expected

TripAdvisor rating 3.0/5

Danielbearsley Business - 15/12/2019 TripAdvisor review

I have stayed here many times and it is always the same. Friendly checkin and out, comfortable good sized room , comfortable bed. Don't enjoy the wine on offer though, could really do with some better quality.

Gross

TripAdvisor rating 3.0/5

Melgodfrey Family - 15/12/2019 TripAdvisor review

Dirty, grubby, cleanliness at an all time low! Understood this is budget accommodation, unbelievable that Mercure have their brand attached to this facility. Pool has a rim of grime around it, I wish I could attach a photo of the linen 🤮

Mr

Customer review rating 3.7/5

Sachendra C. Couples - 14/12/2019 Confirmed reviews ALL

I was satisfied with all aspects of the services provided by Mercure, Nadi. Very friendly staff. Keep it up

Booking was easy.

Customer review rating 3.7/5

Elizabeth Couples - 11/12/2019 Confirmed reviews ALL

The floor was not that clean. Should there have been a bath mat? Noticed there's no warm light. Checkin and out was easy. Vinaka.

Dear Elizabeth T., Thank you for taking the time to tell us about your experience at the Mercure Nadi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lusiana

OK Business hotel

Customer review rating 3.7/5

Daniel Business - 11/12/2019 Confirmed reviews ALL

Checkin /out was quite efficient. Rooms are relatively spacious and comfortable with good bed. The rooms are getting tired and need a freshen up. OK breakfast and lunch menu. The bar and restaurant has a nice view, a good place to relax for a few hours.

Dear Daniel B., We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. Your recommendations is noted and it is part of our future plans for the hotel Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lusiana
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