Mercure Nadi 3 stars

TripAdvisor rating 3.0/5 1,035 reviews

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Description

Hotel extras

  • Located on 5acres of tropical gardens

  • Breakfast from 6am

  • Private balconies overlooking the pool or the tropical gardens

Our accommodation(s)

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Hotel location

Mercure Nadi

Queens Road, Nadi Airport
NADI
Fiji Islands

GPS:-17.777908, 177.432386

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

ROKETE

Rokete Restaurant offers delicious international cuisine, friendly, efficient service and a relaxed atmosphere. Also offering Al Fresco style dining overlooking the hotels manicured gardens next to the pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating  3.0/5  1,035 reviews

Great Family Stay

TripAdvisor rating 4.0/5

Curious44304065262 TripAdvisor review

Great family accommodation. The pool is wonderful for the kids, and the restaurant being right beside the pool area is nice. There are a lot of nice seating spots around the pool. There are swings for the kids to play on, all and all- good family accommodation. The onsite meal options are quite pricey, but the pizza is definitely value for money- get this if you are trying to feed a few, super yummy too!

Friendly welcoming hotel

TripAdvisor rating 4.0/5

Catherine S TripAdvisor review

The Mercure as many other reviews have said, is looking a little dated in some areas, but is clean, with comfortable beds, (mostly) hot water in the shower with good pressure, sparkling clean pool (dated pool surrounds, but safe and maintained) and beautiful gardens. Above all, the staff are the standout here- warm, friendly and welcoming. This is the place to stay if you’d like to see some of the real Fiji. Just $1 every time no matter the distance, on the Nadi/Lautoka bus terminates at the markets. From here you can wander around and check out the cultural markets, Sri Siva Subramaniya Swami temple and of course the local food markets. If you want to check out Denarau, look for the yellow buses with ‘Denarau’ signs- these cost $1.61. Try to have correct change! Back to the Mercure, a buffet breakfast is included with delicious local fruits, granola, yoghurt, western type cereals, potato tots, eggs, sausages, pancakes, toast and assorted cakes. They also provide 2 types of Indian dishes which were absolutely delicious- not hot or spicy- just flavoursome. Finally, there is a supermarket and shopping precinct around 100 metres turning left out of the hotel.

An Accor disappointment

TripAdvisor rating 1.0/5

kenfox1 TripAdvisor review

The hotel is an embarrassment to the Accor brand after previously staying at Sofitel Denarau beforehand No hot water showers Suffered from a terrible allergic reaction on entering the hotel room The facilities are in desperate need of refurbishment and isn’t of a quality that matches the Accor brand Never again could we accept such mediocre facilities On the upside I have to give the staff credit as they were lovely and did their to make your stay as good as they could under the circumstances.

Dear kenfox1, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind Regards Jack Work General Manager Mercure Nadi

Enjoyed our stay here

TripAdvisor rating 5.0/5

Dawn O TripAdvisor review

Comfortable room, great staff, delicious breakfast, including a made to order egg/omelet station. We loved using the tennis court and pool. There are many restaurants nearby. On the main road so easy to catch the local bus. We went to the mud baths, sleeping giant garden, and the temple downtown.

Dear Dawn0896, Thank you for your wonderful review. It is great to hear that you had a pleasant and enjoyable stay with us. At Mercure Nadi, we strive to provide an experience that offers superior comfort and convenience to all our guests. We are delighted that we could meet and exceed your expectations. Dawn0896, we hope to welcome you again soon at Mercure Nadi. Kind Regards Jack Work General Manager Mercure Nadi

Never again

TripAdvisor rating 1.0/5

Bomshanka TripAdvisor review

Do not believe the lifestyle photographs. Do not go by the Mecure name. We stayed here twice, transit from and to the airport (by the way taxi should be about $15 Fijian). Both rooms were dimly lit, damp and stale, the first a little better than the second room, but both really awful. The second felt like could be rented out by the hour. The beds hard, and made you feel itchy. (I don't mind a firm mattress, but these were ridiculous.) The staff were nice, but not overly friendly. The bar service extremely slow, and the breakfast boring and uneventful. If you do stay here try the Peri Peri Chicken restaurant across the road, great pizza, and cold beer.

Dear Bomshanka, Thank you for taking the time to share your experience with us at the Mercure Nadi. We truly appreciate your feedback and understand that you did not feel satisfied with the standard of the room. At Mercure Nadi, we always strive to offer guests a comfortable experience with exceptional service. We are sorry that we were unable to meet your expectations on this occasion, as it is our focus to make sure all of our guests have a pleasant stay in our hotel. We always welcome feedback from guests as it helps us to identify areas for improvement and ensure that we are providing quality services that meet all of our customers' expectations. We thank you again for your review and hope you consider staying with us again in the future. Kind Regards Jack Work General Manager Mercure Nadi

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Other web-users rate our hotel

  • 396 reviews 9.3/10 Location
  • 562 reviews 4.4/10 Room
  • 541 reviews 8.6/10 Service
  • 58 reviews 2.2/10 WiFi
  • 324 reviews 8.3/10 Breakfast
  • 257 reviews 4.8/10 Cleanliness
  • 187 reviews 2.5/10 Vibe
  • 134 reviews 8.4/10 Pool

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