Mercure Nadi 3 stars

Customer review rating (ALL Rating) 3.7/5 300 reviews

Mercure Nadi - Image 1
Mercure Nadi - Image 2
Mercure Nadi - Image 3
Mercure Nadi - Image 4

Description

Hotel extras

  • Located on 5acres of tropical gardens

  • Breakfast from 6am

  • Private balconies overlooking the pool or the tropical gardens

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Nadi

Queens Road, Nadi Airport
NADI
Fiji Islands

GPS:-17.777908, 177.432386

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

ROKETE

Rokete Restaurant offers delicious international cuisine, friendly, efficient service and a relaxed atmosphere. Also offering Al Fresco style dining overlooking the hotels manicured gardens next to the pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  300 reviews

TripAdvisor Rating  3.2/5  1,081 reviews

Chilling at the Mercure for a week.

TripAdvisor rating 4.0/5

Dan T TripAdvisor review

Wonderfully quaint and warm and family orientated. Staff is excellent and accommodating especially when you've time to spend a couple days. I got to know several of the staff, especially "Dee". He taught me how to make a cappuccino, barista style.

Customer review rating 3.5/5

Frank Y. Business - Confirmed reviews ALL

Why was my accommodation cost charged by an entity called Krishna Jewellers and not to by a Mercure or Accor account? Also, the cereal selection at breakfast was deficient and unhealthy. No Wheat Bix biscuits available as previously the case.

Playing tennis

TripAdvisor rating 4.0/5

refreshCatering TripAdvisor review

This is not review yet but more like to request. Hello Mr. Work I like to play tennis while we stay in Mercure Nadi ( booked already ) under the name KARYANTO. Could you organise my request please? I just dont want put on weight while holiday in fiji, as i read on reviews the food is excelent Thank you regards, D. Karyanto

Customer review rating 4.0/5

Kayo F. Families - Confirmed reviews ALL

Staff is nice very welcome ! Location is not great nothing around the hotel . Don’t send us to the not the taxi , staff friend’s car ( illegal) report police. he drove very dangerous drive speeding plus changing lane …, very uncomfortable plus , reception said $15 he asked us $25 feel bad end of the nice trip .

Dear Kayo F., Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to learn that you found our team welcoming and courteous, as genuine Fijian hospitality and professional service remain central to our values. We regret to note your concerns regarding transportation arrangements and would like to clarify that the hotel maintains strict policies requiring the use of licensed and registered taxi operators only. Any deviation from this standard is taken extremely seriously. Please be assured that this matter has been escalated internally for immediate investigation, and appropriate corrective action will be taken should any breach of procedure be identified. For clarity, the hotel does not endorse, facilitate, or benefit from any unlicensed transportation services. Published taxi fares are communicated transparently at the time of arrangement, and discrepancies are not consistent with our operating standards. We also acknowledge your comments regarding location. As clearly communicated across our official channels, the hotel is positioned for airport convenience and transit accessibility, which may differ from beachfront or resort-style precincts. We regret if this did not align fully with your expectations. Thank you once again for your feedback, which has been noted and reviewed by management. We appreciate you bringing these matters to our attention and remain committed to maintaining safe, ethical, and professional standards at all times. Kind Regards Jack Work General Manager Mercure Nadi

Customer review rating 1.0/5

Ashna C. Families - Confirmed reviews ALL

Our stay at Mercure Nadi for 2 nights was very disappointing as per the amount paid. The room was dirty, curtains and beddings had stains, aircons were making loud noise. Upon talking to manger we were managed to change the room still it was not up to standard as the floor was very dirty, we could feel dirt and dust on floor plus the beds had bugs which left me with rashes. i would not recommend it.

Dear Ashna C., Thank you for formally bringing your concerns to our attention following your recent stay at Mercure Nadi. We regret to learn that your experience did not meet your expectations and acknowledge the matters you have raised regarding room condition, cleanliness, and air-conditioning performance. Please accept our sincere apologies for the inconvenience caused. We note that our Management team attended to your concerns during your stay and facilitated a room change in an effort to address the issues reported. While we regret that the alternative accommodation did not fully meet your expectations, please be assured that Mercure Nadi maintains established housekeeping and maintenance protocols, and any matters brought to our attention are reviewed in line with these standards. Your feedback has been documented and shared with the relevant department leaders for further review. Mercure Nadi remains committed to maintaining appropriate accommodation standards and to the ongoing upkeep of its facilities. Thank you for taking the time to provide your comments. While we regret that we were unable to meet your expectations on this occasion, we appreciate your feedback and wish you well in your future travels. Kind Regards Jack Work General Manager Mercure Nadi

In partnership with TripAdvisor

Other web-users rate our hotel

  • 588 reviews 9.5/10 Location
  • 853 reviews 4.4/10 Room
  • 936 reviews 8.5/10 Service
  • 39 reviews 4.5/10 WiFi
  • 444 reviews 8.1/10 Breakfast
  • 339 reviews 5.4/10 Cleanliness
  • 290 reviews 3.8/10 Vibe
  • 36 reviews 9.6/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Nadi