Mercure Nadi 3 stars

Customer review rating (ALL Rating) 3.7/5 280 reviews

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Mercure Nadi - Image 1
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Queens Road, Nadi Airport, 0 NADI, Fiji Islands

Description

Hotel extras

  • Located on 5acres of tropical gardens

  • Breakfast from 6am

  • Private balconies overlooking the pool or the tropical gardens

Our accommodation(s)

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Hotel location

Mercure Nadi

Queens Road, Nadi Airport
0 NADI
Fiji Islands

GPS:-17.777908, 177.432386

Telephone
Fax +679 672 0187

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

ROKETE

Rokete Restaurant offers delicious international cuisine, friendly, efficient service and a relaxed atmosphere. Also offering Al Fresco style dining overlooking the hotels manicured gardens next to the pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  280 reviews

TripAdvisor Rating  3.2/5  1,078 reviews

Customer review rating 1.0/5

Vikrant S. Solo - Confirmed reviews ALL

Room was very dirty, there were bugs crawling all over the room and bed. Lots of water damage and stench coming from the bathroom making the whole room smell bad

Customer review rating 2.0/5

Elaine A. Couples - Confirmed reviews ALL

It was a good budget stay. The bedrooms were quite old and the resort had lots of mosquitos and bugs. Was lovely to have clean sheets on the bed daily. Staff were lovely. The photos do look better than the current state of the hotel. It was great to use the Accor discount in the restaurant, the meals were delicious. Overall we enjoyed our stay!

Dear Elaine a., Thank you for taking the time to share your detailed feedback following your recent stay with us. We are pleased to learn that you overall enjoyed your stay and that you found our team to be warm, welcoming, and attentive. Your kind remarks regarding the daily linen service and the quality of meals in our restaurant, as well as the added value of your Accor dining benefits, are sincerely appreciated and will be shared with our team. At the same time, we acknowledge your comments regarding the age of the bedrooms, the presence of mosquitoes and insects, and your perception that the current condition of the hotel does not fully reflect the images presented. Please accept our apologies for any inconvenience this may have caused. We are continuously reviewing our pest control measures and maintenance programs, and your feedback is valuable in guiding our ongoing improvement efforts and future refurbishment plans. We thank you once again for choosing to stay with us and for your balanced and constructive feedback. It is encouraging to know that, despite these observations, your experience was an enjoyable one. We truly hope to have the opportunity to welcome you back in the future and to provide an even more enhanced stay. Kind Regards Jack Work General Manager Mercure Nadi

Customer review rating 5.0/5

Jale N. Families - Confirmed reviews ALL

Rooms clean and the staffs smiling and the service is wonderful

Dear Jale N., Thank you for taking the time to share your kind feedback following your stay with us. We are delighted to learn that you found your room to be clean and that the service provided by our team met your expectations. Your recognition of our staff's warm smiles and wonderful service is sincerely appreciated and will be shared with the team as encouragement for their continued commitment to genuine hospitality. We truly appreciate your support and hope to have the pleasure of welcoming you back again in the near future. Kind Regards General Manager Mercure Nadi Jack Work

Customer review rating 5.0/5

Mukesh G. Families - Confirmed reviews ALL

Absolutely fun

Dear Mukesh G., Thank you very much for taking the time to share your kind feedback following your recent stay with us. We are truly delighted to learn that you found our team to be very good and that their service contributed to making your holiday special. Your comments are sincerely appreciated and will be shared with our staff, as such recognition is a great source of motivation and pride for the entire team. It is wonderful to know that you had an absolutely fun and enjoyable experience, and we are grateful for the opportunity to have been part of your holiday memories. We look forward to welcoming you back in the near future and providing you with another memorable stay. Kind Regards Jack Work General Manager Mercure Nadi

Dhiraj is the best!

TripAdvisor rating 4.0/5

Alissa F TripAdvisor review

Dhiraj (Dee) made our stay! He was so lovely, helpful and accommodating. The resort was nice however a little tired but clean and tidy. Close to shops,food outlets, bars and clubs. Some music in the pool area would have been nice however our stay was enjoyable.

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Other web-users rate our hotel

  • 575 reviews 9.5/10 Location
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  • 440 reviews 8.2/10 Breakfast
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  • 287 reviews 3.8/10 Vibe
  • 35 reviews 9.6/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.