Mercure Nadi 3 stars

TripAdvisor rating 3.0/5 1,011 reviews

Hotel extras

  • Located on 5acres of tropical gardens

  • Breakfast from 6am

  • Private balconies overlooking the pool or the tropical gardens

Hotel location

Mercure Nadi

Queens Road, Nadi Airport
NADI
Fiji Islands

GPS:-17.777908, 177.432386

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

ROKETE

Rokete Restaurant offers delicious international cuisine, friendly, efficient service and a relaxed atmosphere. Also offering Al Fresco style dining overlooking the hotels manicured gardens next to the pool.

Our accommodation(s)

We have the solution for your perfect holiday. Stay in the airconditioned Superior Room, our spacious Deluxe Room Queen with private balcony and overlooking the pool or garden, or Deluxe Room King for an even more comfortable night sleep.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating  3.0/5  1,011 reviews

Good Solid Hotel

TripAdvisor rating 4.0/5

Liz P TripAdvisor review

The staff were friendly and helpful. Room was clean and tidy, serviced daily The room was a little dated but fine Air conditioning could do with a upgrade but it did work well Breakfast was good, the freshly made omlettes were amazing

Bula Vinaka Liz P, Thank you for taking out your time to share your recent stay experience with us at Mercure Nadi. We are glad to hear that you enjoyed our friendly service and not forgetting the buffet breakfast which certainly many guest enjoy. Look forward to welcoming you back soon. Vinaka, Team Mercure Nadi

My stay at mercure Nadi

TripAdvisor rating 5.0/5

29shin Families - TripAdvisor review

Excellent customer service. The staff are super friendly and very helpful. Quite and relaxing atmosphere. I enjoy my stay,it's safe to walk around the hotel at night and I highly recommend it. Thank you

Bula Vinaka Shenam, We appreciate you taking the time to provide such insightful feedback on Trip Advisor. Our employees are undoubtedly our greatest asset, and I will definitely let them know about your comments. Your comments will act as motivation for all of our dedicated employees as we collaborate to deliver a fantastic client experience. It makes us happy to hear that your recent stay with us was fantastic. We look forward to welcoming you back soon. Vinaka, Team Mercure Nadi

For the money it will pass

TripAdvisor rating 3.0/5

733evital Families - TripAdvisor review

We stayed four nights here. The rooms well they are functional- the bathrooms semi renovated but dodgy and wouldn't pass in australia. In four days NO chlorine was ever put in the pool but it was cleaned every day. Breakfast was ok the egg station was good. Lunch and dinner a total waste of time. On our first night we waited over an hour for spag bol and calamari that when it finally arrived was cold. Eating there more than one meal just a total dissapointment. The nightime staff couldn't care less about how long things take and everyone we spoke to had the same complaint only at night was the service slow. They get more than one table and they panic and as a quest we are all willing to spwnd money in the hotel but you cant keep eating bad food and having the life sucked out of you while you where waiting. Add to that my son was having a chat with one of the staff (after we had to go to port denaru to eat adding way too much additional costs to our holiday) and the staff member video taped my son talking without approval and was facing away from me and at the last second i saw it. Out of order and why I have given them a 3 star review. Video tapping young children without consent is disgusting and god knows ehat else they took videos off whilst we where staying there. Freak!.Not happy with that at all. Tour desk was honest and really good. Housekeeping came daily. Reception somewhat not interested.

Bula Vinaka Evita L, Thank you for taking the time to provide some feedback on your recent stay. We do appreciate hearing from our guests as feedback is vital for us to continue improving our service and maintaining our commitment to superior guest experience. Every morning at 5 a.m, we chlorinate our pool in preparation for our 8 a.m. guest opening. This is the reason you noticed the pool was clean even though you might not have observed anyone adding chlorine during the day. I have shared your feedback with the head chef in regards to your dinner wait time and our sincere apologies for the inconvenience. It was one of those days where we had an influx in bookings hence the reason for the delay. We work hard to deliver an exceptional guest experience for all our guests, and it's apparent in this case we fell short. I have spoken to relevant department manager as we address the concerns you have highlighted with the absolute desire to deliver positive guest stay experiences and work on avenues to prevent any future occurrence. We are also working on more training I hope we will have the opportunity to welcome you back and exceed your expectations in the near future. Vinaka, Team Mercure Nadi

Frustrating wifi. Transit only hotel.

TripAdvisor rating 3.0/5

TbAU00 Couples - TripAdvisor review

We stayed here at the start and the end of our holiday. This is only really a transit hotel. Only stay here if you are eventually going to another resort. I've read other reviews that say the location is good. It is only good if you want the closeness to the airport, other than that the location is not great. In a part of Nadi that doesn't really have much around. Nadi downtown is not walking distance - it's about $6FJD in a taxi. There's a supermarket, some restaurants and Burger King a short walk from Mercure. The wifi is really really bad. So bad that webpages won't load. Very frustrating when trying to check essentials like flight details, bank account balances etc. This really needs to be remedied by the Mercure. The room was a tad tired. The bathroom needed attention. We stayed in room 220 on our end of trip stay. When we entered I wondered why there was a pedestal fan in an AC room. We soon found out the AC didn't work the greatest so needed the fan on too to cool the room. Such as what we encountered all over Fiji, the staff were always very friendly, happy and accommodating. Always eager to help wherever possible.

Bula Vinaka TbAU00, We appreciate you taking the time to write a review of your most recent stay at the Mercure Nadi. Naturally, we are disappointed to hear about the difficulties you encountered while visiting. We are undoubtedly collaborating with the service provider to improve our internet infrastructure accordingly. We have discussed your feedback with our maintenance team in an effort to give guests a great stay experience. We apologies for the trouble and annoyance this has brought. We sincerely hope that we will get the chance to welcome you back so that we can make more favorable impressions. Vinaka, Team Mercure Nadi

Beautiful 3 star hotel as advertised

TripAdvisor rating 5.0/5

Simon R Couples - TripAdvisor review

We stayed here as a one night stop after we landed before heading to an island. A beautiful rustic hotel on one of the main strips of Nadi, it’s a 3 star hotel as advertised, rooms were clean, breakfast buffet was fantastic, staff was amazing. If you want a beautiful stay on a budget this is the place to consider

Bula Vinaka Simon, Thank you for taking time to reflect on your recent stay experience with us. We are delighted to hear that you enjoyed your stay with us at Mercure Nadi. We will be certain to pass on your kind words to the team and do look forward to welcoming you back in the near future. Vinaka, Team Mercure Nadi

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Other web-users rate our hotel

  • 187 reviews 9.5/10 Location
  • 273 reviews 4.4/10 Room
  • 271 reviews 8.6/10 Service
  • 28 reviews 0.5/10 WiFi
  • 152 reviews 7.6/10 Breakfast
  • 134 reviews 4.5/10 Cleanliness
  • 69 reviews 3.1/10 Vibe

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