Mercure Nadi 3 stars

Dear fourofuss66, Thank you for sharing your detailed and thoughtful review of your recent stay with us at Mercure Nadi. We are delighted to hear that your experience with us was a pleasant surprise and that you enjoyed our hospitality. It is wonderful to know that you were warmly welcomed upon arrival, and we are glad our dining team made your wait for the room comfortable and enjoyable. We are also pleased that your Deluxe King Room met your expectations, and the complimentary fruit platter was a welcome touch for your early departure. Our team takes pride in maintaining the hotel's beautiful gardens and family-friendly amenities, so it is great to hear that these features added to your experience. We are also happy you enjoyed the convenience of nearby dining options and our own restaurant’s offerings, despite the slight delay in service. We appreciate your patience and understanding as we worked through a busy evening. Your comparison to other properties in the area, including the Novotel Nadi, is especially meaningful to us. We strive to provide a consistently high standard of service and comfort and we are thrilled to know we exceeded your expectations. Thank you once again fourofuss66, for choosing Mercure Nadi and we hope to welcome you back for another memorable stay in the future. Kind Regards Jack Work General Manager Mercure Nadi

Dear litiav2016, Thank you for choosing to dine with us on two consecutive evenings and for taking the time to share your experience. We are thrilled to hear that you enjoyed the food, live entertainment, and found our prices suitable for a family outing. It is wonderful to know that the portions met your family’s needs and that our team could make you feel welcomed and comfortable. litiav2016, we look forward to welcoming you and your family back for more enjoyable evenings with us. Kind Regards Jack Work General Manager Mercure Nadi

Dear My-Bella-Puka, Thank you for taking the time to share your feedback following your recent stay with us. We sincerely regret that your experience did not meet the high standards you expected, and we are truly sorry for any disappointment caused by the condition of our guest rooms. We take your comments seriously and want to assure you that we are committed to providing a comfortable and enjoyable environment for all our guests. Your feedback has been shared with our Management team, and we are actively evaluating areas for improvement, including the need for refurbishments in our rooms. We understand how essential it is for our accommodations to reflect the quality and care that guests expect from an ALL.COM hotel, and we are determined to address the concerns you have brought to our attention. It is wonderful to hear that you found our team to be friendly and helpful. We are proud of our teams dedication to hospitality, and your kind words will surely encourage them as they continue to provide exceptional service. Thank you again for your valuable feedback. We hope you will consider staying with us again in the future, so that we may have the opportunity to provide you with a much-improved experience. Kind Regards Jack Work General Manager Mercure Nadi

Dear johnhY4694QH, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you and your family enjoyed your stay and appreciated the friendly and attentive service from our staff, as well as our wide selection of food options. It is wonderful to know that the variety of tours and adventures at Rosie’s Travel Desk added to your experience. We are also pleased to hear that you found our pool area relaxing and enjoyed the comfort of our modern rooms. We understand that convenient airport transfers are important, and while we don’t offer a dedicated shuttle service, we are glad that the on-site taxi options met your needs. Your kind words are truly appreciated and we hope to welcome you and your family back in the near future for another memorable stay. Kind Regards Jack Work General Manager Mercure Nadi

Dear fijifanforever, Thank you for your wonderful feedback. We are delighted to know that our hotel served as a great base for exploring local sights, taking tours, or simply enjoying some relaxation. We are especially pleased that you found our team welcoming and enjoyed the Ika Vaka Lolo. Your kind words are a great encouragement to us, and we look forward to welcoming you back for another enjoyable stay. Thank you once again for choosing to stay with us. Kind Regards Jack Work General Manager Mercure Nadi