Sofitel Fiji Resort and Spa 5 stars

Customer review rating (ALL Rating) 4.7/5 3,698 reviews

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Description

Hotel extras

  • Newly Renovated 5-star Resort

  • Exclusive Adults Only Waitui Beach Club

  • Niu Kids Beach Club & Teenage Zone Club

  • Sofitel Spa & Salon Day Spa

  • One of the Largest Pools in the South Pacific

Our accommodation(s)

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Hotel location

Sofitel Fiji Resort and Spa

Beachfront
DENARAU ISLAND
Fiji Islands

GPS:-17.76905, 177.373613

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,698 reviews

TripAdvisor Rating  4.3/5  6,502 reviews

Certificate of excellence 2025

We love the Sofitel Fiji!

TripAdvisor rating 5.0/5

Joel F TripAdvisor review

We love the Sofitel Fiji! The Sofitel Fiji Resort and Spa is excellent. We have just returned from a family holiday in early December 2025, and this was our second visit, having previously stayed in 2018. The pools, restaurants, rooms, and facilities are all fantastic. The resort is immaculately clean, noise levels are well managed, and the location is ideal, close to the Port while still offering a beautifully relaxed beach setting. Overall, it represents great value for money. However, the true standout feature of the Sofitel Fiji is the staff. The genuine friendliness and helpfulness of the entire team create the most welcoming and relaxing atmosphere. The staff consistently go above and beyond to make your stay enjoyable, and it genuinely felt like every team member knew and remembered our names, forming real connections with our family. In particular, we would like to give special mention to Zack, Save and Amelia for making our stay extra memorable. One highlight was an impromptu game of touch footy on the lawn with Sofitel staff and other guests—an experience that perfectly captures the warmth, fun, and community spirit of the resort. We can’t wait to return.

Everything you need to relax

TripAdvisor rating 5.0/5

Pat J TripAdvisor review

I have to be honest and say I’ve avoided staying at the Sofitel for years due to a shocking dining experience pre Covid. But I thought I would give it a break as I use Accor group hotels now more than any others. IT WAS FANTASTIC. We had a Waitui Beach Access plus room (the plus is the access to the Journal Lounge). Inclusions: mini bar (trade things you want for things you don’t want). Daily breakfast. Laundry. Cocktail hour and post- dinner nightcaps if you are still awake. One hour relaxation massage per guest. We could have had free transport to Seventh Heaven but not really our thing. The room was clean and our room backed onto the gardens in quite a quiet location (room 123). Pillows helped with a good night’s sleep. Bed was slightly firm - not the pillowy standard I’ve experience in other Sofitels but ok. A flat sheet would have been good in addition to the duvet so you could sleep just under the sheet. All the staff we encountered were friendly and we didn’t experience any long waits for anything. Big bonus if you are travelling with Fiji airlines is the check in facility at the resort. Only criticism is that the hotel does not offer all of the status and other benefits that come with Accor Plus/Explorer membership. So the food discount is 25 not 30%, no 15% off drinks, early check-in not honoured (didn’t test late check out or upgrade). Despite this, we will be back again same time next year.

Customer review rating 4.5/5

Nicole P. Families - Confirmed reviews ALL

Beautiful hotel and all staff were wonderful. The rooms are lovely but there is no sound proofing at all. From inside the room you could hear everything from outside and other rooms. I loved the idea of the breakfast boxes as we had to leave very early but the contents were not very good. Pastries were nice but between 4 of us we got 3 tiny Pastries and then boxes of gooey cheese sandwiches which we didn't eat. Overall I wish we had more time there so we could have tried out the restaurants. I would definitely stay again.

Dear Guest, Thank you for your kind words regarding our beautiful hotel and dedicated staff. I appreciate your feedback about the soundproofing in the rooms and the breakfast boxes. Please know that your comments regarding the breakfast offerings have been noted. We are delighted to hear that you would consider staying with us again, and we hope to welcome you back for a longer stay in the future. Warm regards, Sofitel Fiji Resort and Spa

Customer review rating 5.0/5

Khalid O. Families - Confirmed reviews ALL

We stayed at the resort for 3 days and had an amazing experience! All the staff was extremely keen to make sure our stay was comfortable. The rooms were very comfortable and well appointed. The pool was great for the kids to enjoy. The breakfast was amazing with a ton of choices with diverse menu items from all over!

Dear Guest, Thank you for your wonderful feedback regarding your recent stay at our resort. We are delighted to hear that you had an amazing experience and that our staff contributed positively to your comfort. It is gratifying to know that you enjoyed our diverse breakfast options and that the kids had a great time at the pool. We look forward to welcoming you back in the future. Best regards, Sofitel Fiji Resort and Spa

Customer review rating 1.5/5

Jeffrey Y. Families - Confirmed reviews ALL

The room was $425 a night and it was small like a motel six. The restaurants food was horrible and overpriced as well.. i’ll never stay here again fair warning to anyone who’s thinking about staying here too! I wanted to upgrade to a suite and they tried to change me to a queen bed and two bunk beds for $600 a night! I had to fight them but I won!

Dear Guest, Thank you for your feedback. We strive to offer a range of room types and dining options at market-based pricing, and we understand that preferences and expectations can vary. We appreciate you taking the time to share your perspective. Vinaka

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