Sofitel Fiji Resort and Spa 5 stars

Customer review rating (ALL Rating) 4.7/5 3,703 reviews

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Description

Hotel extras

  • Newly Renovated 5-star Resort

  • Exclusive Adults Only Waitui Beach Club

  • Niu Kids Beach Club & Teenage Zone Club

  • Sofitel Spa & Salon Day Spa

  • One of the Largest Pools in the South Pacific

Our accommodation(s)

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Hotel location

Sofitel Fiji Resort and Spa

Beachfront
DENARAU ISLAND
Fiji Islands

GPS:-17.76905, 177.373613

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,703 reviews

TripAdvisor Rating  4.3/5  6,501 reviews

Certificate of excellence 2025

We love the Sofitel Fiji!

TripAdvisor rating 5.0/5

Joel F TripAdvisor review

We love the Sofitel Fiji! The Sofitel Fiji Resort and Spa is excellent. We have just returned from a family holiday in early December 2025, and this was our second visit, having previously stayed in 2018. The pools, restaurants, rooms, and facilities are all fantastic. The resort is immaculately clean, noise levels are well managed, and the location is ideal, close to the Port while still offering a beautifully relaxed beach setting. Overall, it represents great value for money. However, the true standout feature of the Sofitel Fiji is the staff. The genuine friendliness and helpfulness of the entire team create the most welcoming and relaxing atmosphere. The staff consistently go above and beyond to make your stay enjoyable, and it genuinely felt like every team member knew and remembered our names, forming real connections with our family. In particular, we would like to give special mention to Zack, Save and Amelia for making our stay extra memorable. One highlight was an impromptu game of touch footy on the lawn with Sofitel staff and other guests—an experience that perfectly captures the warmth, fun, and community spirit of the resort. We can’t wait to return.

Everything you need to relax

TripAdvisor rating 5.0/5

Pat J TripAdvisor review

I have to be honest and say I’ve avoided staying at the Sofitel for years due to a shocking dining experience pre Covid. But I thought I would give it a break as I use Accor group hotels now more than any others. IT WAS FANTASTIC. We had a Waitui Beach Access plus room (the plus is the access to the Journal Lounge). Inclusions: mini bar (trade things you want for things you don’t want). Daily breakfast. Laundry. Cocktail hour and post- dinner nightcaps if you are still awake. One hour relaxation massage per guest. We could have had free transport to Seventh Heaven but not really our thing. The room was clean and our room backed onto the gardens in quite a quiet location (room 123). Pillows helped with a good night’s sleep. Bed was slightly firm - not the pillowy standard I’ve experience in other Sofitels but ok. A flat sheet would have been good in addition to the duvet so you could sleep just under the sheet. All the staff we encountered were friendly and we didn’t experience any long waits for anything. Big bonus if you are travelling with Fiji airlines is the check in facility at the resort. Only criticism is that the hotel does not offer all of the status and other benefits that come with Accor Plus/Explorer membership. So the food discount is 25 not 30%, no 15% off drinks, early check-in not honoured (didn’t test late check out or upgrade). Despite this, we will be back again same time next year.

Customer review rating 5.0/5

Tiarna M. Couples - Confirmed reviews ALL

Our experience with Sofitel was amazing. Staff were so friendly and went out of their way to help and have conversations with us. The resort was beautiful and the food was delicious. Will definitely be visiting again!

Dear Guest, Thank you for your kind words regarding your stay at Sofitel Fiji Resort and Spa. We are delighted to hear that our staff made a positive impact on your experience and that you enjoyed the beauty of our resort and the quality of our food. We look forward to welcoming you back in the future. Best regards, Sofitel Fiji Resort and Spa

Customer review rating 5.0/5

Pete S. Families - Confirmed reviews ALL

Relaxing for family.

Dear Guest, Thank you for your wonderful feedback. We are delighted to hear that you found your stay relaxing and perfect for your family. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable experience. Best regards, Sofitel Fiji Resort and Spa

Customer review rating 4.0/5

Jessica A. Families - Confirmed reviews ALL

Excellent facilities, everything was very clean, warm and friendly staff, a wide range of eateries at the resort. Only issue we had was some noise above our room, sounded like furniture was being moved around and some balls dropping on the floor which bothersome at times when baby was sleeping in cot. We also weren’t able to stay later than 12 pm in the room unless we paid 300 Fijian dollars and had a 10 month and an overnight flight but understood the resort to be busy with guests.

Dear Guest, Thank you for your kind feedback regarding your recent stay at our resort. We are delighted to hear that you enjoyed our facilities and appreciated the cleanliness and warmth of our staff. Your comments regarding the noise disturbances are noted, and we understand how important a restful environment is, especially with a young child. We also recognize that our late check-out policy can be challenging, particularly for families with infants. While we strive to accommodate our guests, we do have certain policies in place to ensure a seamless experience for all. We appreciate your understanding and hope to welcome you back for another wonderful stay. Best regards, Sofitel Fiji Resort and Spa

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