Sofitel Fiji Resort and Spa 5 stars

Customer review rating (ALL Rating) 4.7/5 3,215 reviews

Sofitel Fiji Resort and Spa - Image 1
Sofitel Fiji Resort and Spa - Image 2
Sofitel Fiji Resort and Spa - Image 3
Sofitel Fiji Resort and Spa - Image 4

Description

Hotel extras

  • 5-star Beachfront Resort

  • Exclusive Adults Only Waitui Beach Club

  • Niu Kids Beach Club & Teenage Zone Club

  • Sofitel Spa & Salon Day Spa

  • One of the Largest Pools in the South Pacific

Our accommodation(s)

Book this hotel
Room 1

Located on the family friendly side of the resort. Twin Queen Beds. Includes non-motorised water sports, TV with screen casting.

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 35 / 376 sq ft

Bedding

Queen size bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 35 / 376 sq ft
  • Bedding 1 x Queen size bed(s) and 1 x Queen size bed(s)
  • Views: Garden View
  • Most of the accommodation: Balcony

Adults only (18+ years). Includes minibar restocked daily, non-motorised water sports, TV with screen casting. Does not include Waitui Beach Club Access.

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 35 / 376 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Adults only (16+ years). Includes Waitui Beach Club access, minibar restocked daily, laundry & ironing service, non-motorised water sports, turndown, TV with screen casting.

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 35 / 376 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Adults only (16+ yrs). On ground floor with outdoor lounge. Includes Waitui Beach Club & Journal Lounge access, 1 hr spa per adult per stay, minibar restocked daily, laundry & ironing service, non-motorised water sports, turndown, TV with screen casting.

  • Views:

    Garden View

Max. number of persons
2
Area
From 35 / 376 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Includes Kids Club access, non-motorised water sports, tiny warrior experience, TV with screen casting.

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 35 / 376 sq ft

Bedding

Queen size bed(s) x1

Bunk bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Safe deposit box in roomAdditional charge

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Located on ground floor with extended outdoor deck. Includes Kids Club access, 1 hour Mum's spa treatment per stay, non-motorised water sports, tiny warrior experience, daily laundry & ironing, TV with screen casting.

  • Views:

    Garden View

  • Most of the accommodation:

    Terrace

Max. number of persons
4
Area
From 48 / 516 sq ft

Bedding

Queen size bed(s) x1

Bunk bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

PRESTIGE SUITE, 1 King Size bed

Adults only (16+). Includes Waitui Beach Club (closed 11 Jan - 24 Feb 2027) & Journal Lounge access, 1hr spa per adult per stay, minibar restocked daily, laundry & ironing service, non-motorised water sports, turndown, Nespresso machine, TV screencasting.

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 61 / 656 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

2 Bedroom Suite with interconnecting rooms (1 king bed, 1 queen bed & 1 x 2 tier bunk bed)

Includes Kids Club access, Waitui Beach Club access (closed 11 Jan - 24 Feb 2027) (16+ yrs), Journal Lounge access (14+ years), 1 hour couples spa treatment per stay, minibar stocked daily, laundry & ironing service, tiny warrior experience.

  • Views:

    Garden View

Max. number of persons
6
Area
From 96 / 1033 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Bunk bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

OPERA SUITE, 1 King Size bed, Separate Living Room

Adults only (16+). Includes Waitui Beach Club (closed 11 Jan - 24 Feb 2027) & Journal Lounge access, 1 hour spa per adult daily, minibar restocked daily, laundry & ironing service, non-motorised water sports, turndown, Nespresso machine.

  • Views:

    Garden View or Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 84 / 904 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

IMPERIAL SUITE, 1 King Size Bed, Separate Living Room

Adults only (16+). Includes Waitui Beach Club (closed 11 Jan - 24 Feb 2027) & Journal Lounge access, 1 hour spa per adult daily, minibar restocked daily, laundry & ironing service, non-motorised water sports, turndown, Nespresso machine.

  • Views:

    Garden View or Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 106 / 1140 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Sofitel Fiji Resort and Spa

Beachfront
DENARAU ISLAND
Fiji Islands

GPS:-17.76905, 177.373613

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 295 rooms
  • 2 rooms for people with reduced mobility
  • 51 family rooms
  • 45 connecting rooms
  • 295 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Entertainment

  • Disco/Nightclub

Wi-Fi

  • High Speed WiFi
  • WiFi in the communal areas
  • High Speed internet Additional charge
  • WiFi at the hotel Additional charge
  • High speed transmission line Additional charge

Air conditioning

  • Air Conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

6 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

10 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Stroller available

Services for children

  • Children''s Club for 3 to 6 years
  • Childrens Club for 6 to 12 years
  • Video game area
  • Outdoor playground for children
  • Indoor playground for children
  • Play area

Well-being

Children''s pool with waterslide

  • Outside
  • On site

Lagoon style family pool

  • Outside
  • On site

Waitui Beach Club pool

  • Outside
  • On site

Sofitel Fitness

  • On site

Sports and leisure

Volleyball

  • Nearby

Jet-ski

  • On site

Table tennis

  • On site

Deep sea fishing/Sea fishing

  • Nearby

Wind surfing facilities

  • On site

Parasailing

  • On site

Kayaking

  • On site

Private beach

  • Nearby

Scuba diving

  • On site

Volleyball

  • On site

Water-skiing

  • On site

Kayaking

  • Nearby

Private beach

  • On site

Snorkelling/Scuba diving center

  • On site

Sailing

  • On site

Deep sea fishing/Sea fishing

  • On site

Jet-ski Additional charge

  • Nearby

Boat excursions

  • On site

Sailing Additional charge

  • Nearby

Snorkelling/Scuba diving center Additional charge

  • Nearby

Boat excursions Additional charge

  • Nearby
  • On site
  • Outdoor parking
  • Private
  • 150 parking spaces
  • Parking opened 24/7
  • Parking for a month
  • Parking for a week

Vehicles

  • Truck parking
  • Bus parking

Security

  • Well-lit parking
  • Video surveillance in parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Accessible parking

Experience TripAdvisor's No.1 Restaurant on mainland Fiji. Enjoy the refined, grill style dining poolside, overlooking the Mamanuca Islands, with the beautiful Fijiian sunset as your backdrop.

KOKO is a Fijian restaurant by the beach, offering stunning sunset views and authentic local cuisine. With fresh island ingredients and warm hospitality, KOKO delivers a refined dining experience rooted in Fijian tradition.

Revel in Mediterranean culinary delights at our signature beachfront restaurant, Solis. Relax with fine cuisine, gentle ocean breezes and a glass of your favourite wine.

Celebrate the vibrant and healthy essence of Vietnamese cuisine at Madame So, where every bite tells a story of culinary artistry and harmonious balance. Explore the rich tapestry of flavors influenced by Vietnam's history.

Embracing Sofitel's French heritage, La Parisienne exhibits a genuine passion for the art-de-vivre. Allowing a full immersion into the Sofitel universe, the café tempts you with expertly brewed espresso, glorious breakfasts and stylish lunches.

SUKA BAR

Experience the rum revival at Sofitel's new, Suka Bar. Indulge and explore our curated collection of in-house infused rums served with Fijian inspired tapas.

Bar Type
BAR
Capacity
100
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Wheelchair access
  • Smoking Area

Payment

  • Cash

Experience the rum revival at Sofitel's new, Suka Bar. Indulge and explore our curated collection of in-house infused rums served with Fijian inspired tapas.

Sofitel Fitness center provides holistic, up-to-the-minute wellness programs and classes with the finest cardio machines from Life Fitness. Free weights and state-of-the-art equipment is available for an invigorating full-body workout.

Sofitel Spa at Sofitel Fiji Resort & Spa infuses French with a touch of Fiji in your spa journey. Guests will experience impeccable service, exotic touches and attention to detail.

Guests can enjoy the wedding of their dreams in five-star luxury, thanks to the lavish surrounds and wide variety of reception venues available at the resort, from beach settings to outdoor gardens, glamorous ballrooms and fine dining restaurant options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,215 reviews

Customer review rating 2.5/5

Benjamin T. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Adam W. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 5.0/5

Abraham K. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

John H. Families - Confirmed reviews ALL

Customer review rating 2.5/5

Sylia T. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Adam W. Couples - Confirmed reviews ALL

Hotel was great with extremely friendly staff who went above and beyond to make our stay pleasurable.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 5.0/5

Abraham K. Couples - Confirmed reviews ALL

There was nothing not to like

Customer review rating 5.0/5

John H. Families - Confirmed reviews ALL

Thoroughly enjoyed our time at Sofitel Port Denarau. Every staff member was extremely hospitable and the resort itself was clean, had good food options, and offered fun activities.

Customer review rating 2.5/5

Sylia T. Families - Confirmed reviews ALL

Only the Porters/Concierge were attentive. The rest of the staff, maybe they were tired to be there or wanted to go home, they looked "over it".

Customer review rating 3.5/5

Graham M. Couples - Confirmed reviews ALL

Staff were excellent but complete failure of air conditioning in our room meant a terrible night. We reported it in and was told that the air conditioning failure was comprehensive throughout all rooms. Very disappointing in a 5 star property.

Customer review rating 3.0/5

Elisabeta B. Families - Confirmed reviews ALL

We stayed at Sofitel as a family, with my wife, two sons and myself, booking a Family Room and a Superior King Room. We paid for the stay upfront, including champagne, but had to follow up around five hours later as it had still not been delivered. We also had dinner at the hotel where we had agreed to an $80 special bubbles option. Instead, we were served a $180 bottle without any prior discussion or confirmation. The matter was not addressed during our stay, and I ultimately had to pay the $180 charge at checkout. As a Silver member, I also expected some acknowledgement of my membership benefits or any applicable discounts, but there was no mention of these during the stay. While we enjoyed spending time together as a family, the overall experience was disappointing. The delays, lack of attention to the agreed arrangements, and the incorrect beverage charge were not what I would expect from Sofitel, particularly when the stay had been paid for upfront and I was staying as a loyalty member.

Customer review rating 3.5/5

Philip &. S. P. Couples - Confirmed reviews ALL

Has a great time. The staff were lovely. However there are some things that can be improved. The room was below par for the cost. The aircon was extremely noisy even on the lowest fan setting. I didn't sleep for three nights and couldn't find ear plugs anywhere at Port Denarau. The light in the bathroom was on permanently - in which case a blue light is better. It was too bright for me even with the door closed and placing a bag near the light. The sink/ wash basin combo led to clutter. Only room to place one suitcase away neatly. Breakfast - you need to review operations - the ordering of an omelet is confusing and time confusing. Instead of queuing for ingredients and then passing to the chef it would be better to simply have the chef select when you say what you want. It means portions would be managed better. I only ordered one omelet and felt it could have been better. Teaspoons were not provided with coffee. Spoons were on the table sometimes and not others. The pastries were a bit average for a Sofitel. Compare what you offer to your website!

Customer review rating 5.0/5

Gayle S. Families - Confirmed reviews ALL

My family and I had a wonderful stay at your Resort. Everything was covered from the children, to the adults, and none of us wanted the holiday to end.

Customer review rating 5.0/5

Allen L. &. P. J. Friends - Confirmed reviews ALL

I was at the Sofitel for a week and did some Ocean Swims with Ocean Swim Fiji, had an amazing week and rate the Sofitel 10 out of 10

Customer review rating 4.5/5

Judith S. Friends - Confirmed reviews ALL

Thoroughly enjoyed my stay. The staff are so friendly and attentive. The room was beautifully appointed and very comfortable, and the facilities were great. Thank you.

Customer review rating 5.0/5

Ann-marie &. G. B. Couples - Confirmed reviews ALL

as per comments above - the stay with Sofitel Fiji was fantastic - this was all booked through Ocen Swim FIJI who made our stay perfect.

Customer review rating 4.5/5

Adam P. Couples - Confirmed reviews ALL

Staff Excellent, Food Excellent, Club Experience Excellent, Facilities Excellent, Room oddly poor acoustics [ 125 ] - Not sure whether we had particularly loud neighbors [ noise cancelling head phones are a great thing ]

Customer review rating 4.5/5

Fiona C. Couples - Confirmed reviews ALL

Awesome experience, facilities, staff, food and drinks… Waitui had it all covered.

Customer review rating 5.0/5

Vicki R. Friends - Confirmed reviews ALL

Sofitel provided an incredible Fiji experience - everything you could want from a holiday to escape winter!

Customer review rating 5.0/5

M R. K. Couples - Confirmed reviews ALL

Overall, my experience at Sofitel was absolutely awesome.The service was excellent, the staff were incredibly friendly and welcoming, and the whole stay was comfortable and enjoyable. I truly had a wonderful time and would definitely recommend Sofitel to others

Customer review rating 3.0/5

Linda R. Families - Confirmed reviews ALL

Bottle Water on arrival never arrived Broken safe Drills at 8.15am Silicon being used outside our room smell came straight in it was awful Trying to call the hotel on arrival 7 times they don’t answer Breakfast slow seating Dirty glasses Non hotel guests taking up spaces at the pool Room so far away Construction works at 6.52am on a Sunday Can hear toilets and showers running from rooms above

Customer review rating 4.5/5

Karen S. Friends - Confirmed reviews ALL

A wonderful short stay enjoyed with friends old and new, in a venue that suited everyone’s tastes.

Customer review rating 3.5/5

Johanna M. Friends - Confirmed reviews ALL

I have one comment though. The fixed airconditioning at 21 degrees is not good. It made me sick for the rest of my holiday. It was too noisy to leave the doors open, so needed the aircon and I wouldn’t have put it lower than 23 and low.

Customer review rating 3.5/5

Kerry V. D. J. Families - Confirmed reviews ALL

This was a multi-generational family group of 6. Overall we were satisfied but there were two things we were unhappy with. 1. Restaurant seating. We constantly had to argue with staff about where we wanted to sit. Even if the restaurant (any restaurant) was half empty they would insist that we sat at a table of their choosing. Every time we dined regardless whether it was just two adults, four adults or all six including two children. Very annoying to be treated in this way. 2. My 9 year old grandson was in tne kids club and somehow managed to tell staff he wanted to go back. He was allowed out and he ended up back at my room knocking at our door. This was very worrying and we no longer used the kids club. This should be investigated further.

Other web-users rate our hotel

  • 851 reviews 9.3/10 Location
  • 1,349 reviews 8.2/10 Room
  • 2,864 reviews 9.2/10 Service
  • 71 reviews 2.2/10 WiFi
  • 561 reviews 8.5/10 Pool
  • 489 reviews 8.6/10 Cleanliness
  • 386 reviews 8.8/10 Breakfast
  • 158 reviews 6.2/10 Beach

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