Novotel Nadi 4 stars

Customer review rating (ALL Rating) 4.0/5 675 reviews

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Namaka Hill, P O Box 11133, Nadi Airport, . NADI, Fiji Islands

Description

Hotel extras

  • Airport and central Nadi hotel set in lush tropical gardens

  • Family friendly guest rooms with two queen beds

  • Spend a leisurely day by the pool, golf range or tennis court

  • Meeting and Conference rooms catering for up to 150 delegates

  • Breakfast from 5.30am for early flyers

Our accommodation(s)

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Hotel location

Novotel Nadi

Namaka Hill, P O Box 11133, Nadi Airport
. NADI
Fiji Islands

GPS:-17.766271, 177.461987

Telephone
Fax +679 672 0324

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TALEI RESTAURANT

Breakfast. Full breakfast buffet served 7 days / 7 from 6 am to 11 am. Continental breakfast from 5:30 am to guests leaving before 6 am. Lunch and dinner à la carte. Menu with European cuisine and specialties of the Pacific.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  675 reviews

TripAdvisor Rating  3.2/5  1,452 reviews

Customer review rating 5.0/5

Henry W. Couples - Confirmed reviews ALL

Fabulous

Dear Henry W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Customer review rating 4.5/5

Robert R. Families - Confirmed reviews ALL

We had a wonderful stay with a safe and fun pool for kids, a delicious buffet breakfast, a comfortable room with a spacious bathroom, relaxing tub, and high-quality toiletries.

Dear Robert R., Thank you for your wonderful review and for choosing to stay with us. We’re truly delighted to hear that your experience was an unforgettable escape filled with warm hospitality and pure relaxation. It’s great to know that you and your family enjoyed the safe and fun pool for kids, our delicious buffet breakfast, and the comfort of your room. We’re especially pleased that the spacious bathroom, relaxing tub, and high-quality toiletries added to your overall comfort. Your kind words mean a lot to our team, and we look forward to welcoming you back for another memorable and relaxing stay in the future.

Customer review rating 4.5/5

Mellissa A. Families - Confirmed reviews ALL

Great staff friendly and always so helpful Nathan Daniel and lady on front in the day and was there when we checked in and sorted our room out early for us they were amazing nothing was ever to much and always smiling staff in restaurant were great everyone too thank you for your service

Dear Mellissa A., Thank you so much for your wonderful feedback. We’re thrilled to hear that our team made your stay memorable! Nathan, Daniel, and our front desk team will be delighted to hear your kind words, and we’ll be sure to share your compliments with our restaurant staff as well. It’s always our goal to make our guests feel welcome and cared for, and we’re so glad this was reflected during your stay. We look forward to welcoming you back to Novotel Nadi for another great experience.

Customer review rating 4.0/5

Susan R. Families - Confirmed reviews ALL

Said above.

Dear Susan R., Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our location convenient to the airport. However, I sincerely apologise for the disturbance you experienced due to noise during your stay. I understand how disruptive this must have been, particularly when it affected your sleep, and I regret the inconvenience caused to you and the other occupants in your room. Please be assured that guest comfort is very important to us. Your comments regarding soundproofing and noise control have been noted and shared with our management team for review. We will also continue to reinforce quiet hours and monitor group behaviour more closely to minimise such disturbances in the future. Thank you again for bringing this to our attention. We truly value your feedback and hope to have the opportunity to welcome you back in the future.

Customer review rating 3.0/5

Sofaia G. Families - Confirmed reviews ALL

Front desk lady that served us upon check in was lovely loved her service including the porter. Had requested something via phone call with a staff member at the F&B and she did not practice phone etiquette. Her tone was rude and just plain dismissive. Quite disappointing to have experienced such behavior like so seeing that the hotel has been established a long time age therefore, if anything the customer service should’ve been up to par with its standard

Dear Sofaia G., Thank you for sharing your feedback with us. We are pleased to hear that you had a positive check-in experience and that our front desk associate and porter provided you with warm and attentive service. Your kind words will certainly be shared with them. However, we are truly sorry to learn about your disappointing experience with our F&B team member over the phone. We take matters of service attitude and phone etiquette very seriously, as they are essential to delivering the level of hospitality our guests expect and deserve. Please accept our sincere apologies for the rude and dismissive tone you encountered—this is certainly not reflective of our service standards. Your feedback has been shared with our management team, and we will be addressing this through further training and coaching to ensure professionalism, courtesy, and consistency across all departments. As an established hotel, we fully agree that our customer service should always meet—and exceed—expected standards. Thank you again for bringing this to our attention. We value your feedback and hope to have the opportunity to welcome you back in the future.

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Other web-users rate our hotel

  • 317 reviews 9.3/10 Location
  • 568 reviews 4.3/10 Room
  • 670 reviews 8.3/10 Service
  • 17 reviews 4.5/10 WiFi
  • 237 reviews 5.1/10 Comfort
  • 236 reviews 3.9/10 Cleanliness
  • 209 reviews 3.4/10 Vibe
  • 195 reviews 5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.