Novotel Nadi 4 stars

Customer review rating (ALL Rating) 4.0/5 643 reviews

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Namaka Hill, P O Box 11133, Nadi Airport, . NADI, Fiji Islands

Description

Hotel extras

  • Airport and central Nadi hotel set in lush tropical gardens

  • Family friendly guest rooms with two queen beds

  • Spend a leisurely day by the pool, golf range or tennis court

  • Meeting and Conference rooms catering for up to 150 delegates

  • Breakfast from 5.30am for early flyers

Our accommodation(s)

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Hotel location

Novotel Nadi

Namaka Hill, P O Box 11133, Nadi Airport
. NADI
Fiji Islands

GPS:-17.766271, 177.461987

Telephone
Fax +679 672 0324

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TALEI RESTAURANT

Breakfast. Full breakfast buffet served 7 days / 7 from 6 am to 11 am. Continental breakfast from 5:30 am to guests leaving before 6 am. Lunch and dinner à la carte. Menu with European cuisine and specialties of the Pacific.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  643 reviews

TripAdvisor Rating  3.2/5  1,447 reviews

Customer review rating 4.0/5

Steven D. Couples - Confirmed reviews ALL

We have stayed a number of times at this property over the years Our initial room had very poor air-conditioning, it was changed on request. It was a 'executive' room, besides the coffee capsules (that were not replenished daily) and bath there was not a lot of 'executive' about it. No robes, no slippers, no amenities etc. We did get a welcome gift as per Accor membership. The stay was fine, but very expensive for what it actually is.

Dear Steven D., Thank you for taking the time to share your feedback and for your continued loyalty in choosing to stay with us over the years. We truly value your return visits and your Accor membership. We sincerely apologise for the inconvenience you experienced with the air-conditioning in your initial room and appreciate your understanding once an alternative room was arranged. We are also grateful for your comments regarding the Executive room experience. While our Executive rooms currently include features such as the bath, coffee capsule machine, and welcome gift in line with Accor benefits, we acknowledge that certain amenities such as bathrobes and slippers were not present in the room. Please allow us to clarify that these items are available upon request, and our team would be more than happy to deliver them at any time during your stay. That said, we recognise that this was not clearly communicated and regret any disappointment caused. We would also like to assure you that we are actively working on reviewing and enhancing the Executive room offering, including amenities, to better align with guest expectations and ensure greater value and comfort moving forward. Your feedback is invaluable to us, and it will be shared with our management team as we continue to improve our product and service. We appreciate your candid remarks and hope to have the opportunity to welcome you back again for an improved experience. Warm regards,

Customer review rating 4.5/5

Priya N. Families - Confirmed reviews ALL

Amazing friendly staff. Big rooms and lovely breakfast

Dear Priya N., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated our friendly staff, spacious rooms, and breakfast offerings. Your kind words motivate us to continue providing excellent service. Best Regards Novotel Nadi

Customer review rating 5.0/5

Patel D. Families - Confirmed reviews ALL

very nice

Dear Patel D., Thank you for your positive feedback. We are delighted to hear that you had a pleasant experience at Novotel Nadi. Your kind words motivate our team to continue providing excellent service. Best regards, Novotel Nadi

Customer review rating 5.0/5

Sandra H. Friends - Confirmed reviews ALL

So helpful they gave us a late checkout so we didn’t have to sit around airport for hours .so clean and food was really good a big shout out to the duty manager in the breakfast area .

Dear Sandra H.. Thank you so much for your kind feedback. We’re delighted to hear that you enjoyed your stay and found the hotel clean, comfortable, and welcoming. It’s especially lovely to know that our team were able to assist with a late checkout and make your departure more relaxed. We’ll be sure to pass on your compliments to our housekeeping team and to the duty manager in the breakfast area — they’ll be thrilled to hear your praise. We’re also glad you enjoyed the food during your stay. We truly appreciate your recommendation and look forward to welcoming you back in the future

Customer review rating 2.0/5

Patrick W. Families - Confirmed reviews ALL

I’ve stayed here a few times now and it’s been the same experience each visit. The hotel itself is fine for what it is, but the restaurant — which is a big reason for choosing to stay here — consistently falls short. The food is pleasant enough, however the service is slow. Staff often appear more focused on chatting than attending to tables, and items being forgotten happens far too often. This doesn’t seem to be an issue with trainees, but rather a broader service issue.

Dear Patrick W.. Thank you for taking the time to share your feedback and for choosing to stay with us on multiple occasions. We’re pleased to hear that you continue to enjoy the room and overall hotel experience. However, we are genuinely disappointed to learn that the restaurant service has not met your expectations. Your comments regarding slow service, lack of attentiveness, and missed items are concerning and not reflective of the level of service we aim to provide. We appreciate you highlighting that this appears to be a broader service issue, as this helps us focus on the right areas for improvement. Please be assured that your feedback has been shared with our restaurant management team for immediate review and corrective action. We are committed to addressing these shortcomings to ensure a more consistent and attentive dining experience for our guests. We value your loyalty and hope to have the opportunity to provide you with a significantly improved experience on your next visit.

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Other web-users rate our hotel

  • 332 reviews 9.3/10 Location
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  • 233 reviews 4.2/10 Cleanliness
  • 230 reviews 5.2/10 Comfort
  • 208 reviews 3.8/10 Vibe
  • 188 reviews 5.6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.