Novotel Nadi

Novotel Nadi 4 stars

TripAdvisor rating 3.0/5 1,378 reviews

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Hotel extras

  • Located on 42 acres of tropical gardens

  • 9-hole par 3 golf course, tennis, fitness centre, day spa

  • Choice of flexible rooms for effective events

  • Breakfast from 5.30am for early flyers

ALLSAFE approved hotel

Hotel location

Novotel Nadi

Namaka Hill, P O Box 11133, Nadi Airport
NADI
Fiji Islands

GPS:-17.766271, 177.461987

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

TALEI RESTAURANT

Breakfast. Full breakfast buffet served 7 days / 7 from 6 am to 10 pm. Continental breakfast from 5:30 am to guests leaving before 6am. Lunch and dinner à la carte. Menu with European cuisine and specialties of the Pacific.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  3.0/5  1,378 reviews

Worst stay at any accor hotel ever

TripAdvisor rating 2.0/5

Terri M Couples - TripAdvisor review

We have stayed here often and it is a basic airport hotel. Rooms are basic. Bathrooms dated.So you know what to expect. However our last stay was worst ever. We were not acknowledged as Aplus loyalty members. Ok we did arrive 45mins before check in at 2pm. Room wasn't ready so we went to bar to have lunch. Came back at 2 and still not ready. We sat in reception for another hour as they told us to do. They forgot about us. One of front office staff remembered us as she went past delivering wine somewhere. Yelled back at staff to check us in. I might add as we waited 4 separate people arrived and checked in. One on same wing as us that we eventually went to we found out later. Then a guy brought our keys over. No welcome drink voucher. By then I was starting to get a bit angry. So he went to get them. They then just left us to find our own way to the room with all our luggage. I had to ask them to point us in the right direction. We are both nearly 70. It was appalling. Never have we been treated so there or at and any accor hotel. Only saving grace was the wait staff at the restaurant. They were amazing. Never staying there again. They need to lift their game and show respect for loyalty members.

Dear Terri M, Thank you for providing us feedback on your recent stay. On behalf of the team at Novotel Nadi, I would like to convey our sincere apologies for the inconvenience caused. I can assure you, the hotel prides itself on its level of service and to hear of your experience is very disappointing. I have reviewed your feedback with the Management Team and shared your concerns. Please be rest assured that we are taking the appropriate measures to address this matter and all our efforts are concentrated in preventing any future occurrences. We truly appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the not too distant future. Kind Regards, Jack Work General Manager Novotel Nadi

Quiet and Relaxed

TripAdvisor rating 5.0/5

ckmoorenz Families - TripAdvisor review

Nice place to stay, not as many people as other resorts making it quiet and relaxing.Staff are great and very friendly. Close to the airport, place is a little dated but good enough for what we wanted, would stay again.

Dear ckmoorenz, Thank you for sharing for your feedback with us. I will definitely share this with the Team and I know everyone will be encouraged by your feedback. We look forward to your next stay with us. Kind Regards Jack Work General Manager Novotel Nadi

Not a 4 star property.

TripAdvisor rating 2.0/5

Road625008 Couples - TripAdvisor review

This property is supposed to be a 4 star property. It really makes a mockery of the star system. The room was dingy and musty, really run down. We actually checked the bed for bed bugs and although there were none, the sheets had worn through in places. The bathroom was terrible, moldy grout, broken tiles, really bad shower. The fridge had a half finished bottle of water from the last guest. The air con was very noisey. There was no information in the room - wifi details, restaurant menu, reception details. The pool was not clean and the umbrellas covered in black mildew. I have to say we didn't have an issue with the service. We had a meal in the restaurant which was fine and the staff organized a packed breakfast and early morning taxi which was good. The gardens were also quite nice. I fully believe that this property was once a high class establishment but that was probably 20+ years ago and I don't think any upgrades have been done since. Our travel agent booked this for us as we were flying out early the next morning and we paid way to much so we will definitely be having words with her. I don't know if there are any good hotels close to the airport but our recommendation would be to pay the extra and stay further away. To the Novotel franchise, we actually expect more from a international brand.

Dear Raod625008, Thank you for taking the time to tell us about your recent stay experience with us. I am truly sorry that your experience did not meet your expectations in a few areas, please allow me to express my most sincere apologies. I have noted your comments in regards to several issues relating to your stay. I have addressed these issues with the relevant Managers and I can assure you we are undertaking all measures to action them. Road625008, we appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Jack Work General Manager Novotel Nadi

Novotel Nadi

TripAdvisor rating 2.0/5

JohnD10943 Business - TripAdvisor review

The hotel average 3 star but my big criticism is that the rooms are incredibly dark and dingy. The light bulbs used are too small so you can barely see in the room. It would be impossible to read a book or use the desk. Also they are daylight bulbs (blue light) which I think are inappropriate for a hotel room. I really expected a hotel that was in the Accor group to have got the lighting sorted out.

Dear JohnD10943, Thank you for sharing with us your recent stay experience. We understand your concern is regards to the lights in the room. Please note we are currently conducting an exercise to address this matter. We hope during your next stay you would be able to experience improved lighting in these rooms. Please let me know if you require any further clarification Kind Regards Jack Work General Manager Novotel Nadi

Well Below Expectation

TripAdvisor rating 2.0/5

Sky_Traveller2000 Business - TripAdvisor review

The Novotel brand is supposed to be a 4 Star rating hotel. When I arrived in this hotel, I was disappointed at how old and badly maintain this hotel is. The room I booked is supposedly the highest level there, but it looks old and dirty. There are no bath robes and bathroom slippers in the room. The wardrobe is miserably small. There is no toothbrush and shaving kit set available and guest has to bring their own or buy from the gift shop in the hotel. The worst part of the room is that it is very dim. Even after I switch on all the lights, the room is still dark. Also the light switches are separate for each light and you have to go around the room switching them on or off. There is no central switch to control a certain group of lights. The sofa in the room is dirty and the cushion has no support. It is only fit to be my clothes hangar. The restaurant food is barely edible, breakfast is miserable. I will not come back to this hotel again.

Dear Sky_Traveller2000, Thank you for taking the time to tell us about your experience at the Novotel Nadi. I am sorry that your experience did not meet your expectations, please allow me to express my sincere apologies. At Novotel Nadi, we strive to provide a superior service and stay experience for all our guests, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns raised and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Jack Work General Manager Novotel Nadi

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Other web-users rate our hotel

  • 56 reviews 8.5/10 Location
  • 97 reviews 4.8/10 Room
  • 103 reviews 8.5/10 Service
  • 33 reviews 5.4/10 Food
  • 30 reviews 3.1/10 Cleanliness
  • 29 reviews 2.1/10 Vibe
  • 27 reviews 5.3/10 Breakfast

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