Novotel Nadi 4 stars

Customer review rating (ALL Rating) 4.0/5 640 reviews

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Description

Hotel extras

  • Airport and central Nadi hotel set in lush tropical gardens

  • Family friendly guest rooms with two queen beds

  • Spend a leisurely day by the pool, golf range or tennis court

  • Meeting and Conference rooms catering for up to 150 delegates

  • Breakfast from 5.30am for early flyers

Our accommodation(s)

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Hotel location

Novotel Nadi

Namaka Hill, P O Box 11133, Nadi Airport
NADI
Fiji Islands

GPS:-17.766271, 177.461987

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TALEI RESTAURANT

Breakfast. Full breakfast buffet served 7 days / 7 from 6 am to 11 am. Continental breakfast from 5:30 am to guests leaving before 6 am. Lunch and dinner à la carte. Menu with European cuisine and specialties of the Pacific.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  640 reviews

TripAdvisor Rating  3.2/5  1,447 reviews

Customer review rating 4.5/5

Priya N. Families - Confirmed reviews ALL

Amazing friendly staff. Big rooms and lovely breakfast

Dear Priya N., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated our friendly staff, spacious rooms, and breakfast offerings. Your kind words motivate us to continue providing excellent service. Best Regards Novotel Nadi

Customer review rating 5.0/5

Patel D. Families - Confirmed reviews ALL

very nice

Dear Patel D., Thank you for your positive feedback. We are delighted to hear that you had a pleasant experience at Novotel Nadi. Your kind words motivate our team to continue providing excellent service. Best regards, Novotel Nadi

Customer review rating 5.0/5

Sandra H. Friends - Confirmed reviews ALL

So helpful they gave us a late checkout so we didn’t have to sit around airport for hours .so clean and food was really good a big shout out to the duty manager in the breakfast area .

Dear Sandra H.. Thank you so much for your kind feedback. We’re delighted to hear that you enjoyed your stay and found the hotel clean, comfortable, and welcoming. It’s especially lovely to know that our team were able to assist with a late checkout and make your departure more relaxed. We’ll be sure to pass on your compliments to our housekeeping team and to the duty manager in the breakfast area — they’ll be thrilled to hear your praise. We’re also glad you enjoyed the food during your stay. We truly appreciate your recommendation and look forward to welcoming you back in the future

Customer review rating 2.0/5

Patrick W. Families - Confirmed reviews ALL

I’ve stayed here a few times now and it’s been the same experience each visit. The hotel itself is fine for what it is, but the restaurant — which is a big reason for choosing to stay here — consistently falls short. The food is pleasant enough, however the service is slow. Staff often appear more focused on chatting than attending to tables, and items being forgotten happens far too often. This doesn’t seem to be an issue with trainees, but rather a broader service issue.

Dear Patrick W.. Thank you for taking the time to share your feedback and for choosing to stay with us on multiple occasions. We’re pleased to hear that you continue to enjoy the room and overall hotel experience. However, we are genuinely disappointed to learn that the restaurant service has not met your expectations. Your comments regarding slow service, lack of attentiveness, and missed items are concerning and not reflective of the level of service we aim to provide. We appreciate you highlighting that this appears to be a broader service issue, as this helps us focus on the right areas for improvement. Please be assured that your feedback has been shared with our restaurant management team for immediate review and corrective action. We are committed to addressing these shortcomings to ensure a more consistent and attentive dining experience for our guests. We value your loyalty and hope to have the opportunity to provide you with a significantly improved experience on your next visit.

Customer review rating 1.0/5

Shalin B. Families - Confirmed reviews ALL

The overall outside and greeting area, restaurant of the resort was very nice and the staff was very friendly and helpful. The room however was pretty rough. They are in older condition, and the worst of all was the bed bugs that we experienced during the night. We wouldn't come and stay again for this reason.

Dear Shalin B., Thank you for sharing your feedback. We’re pleased to hear that you enjoyed the resort’s outdoor areas, restaurant, and the friendliness of our staff. However, we sincerely apologize for the issues you experienced in your room, particularly regarding its condition and the presence of bed bugs. Please be assured that we have a monthly pest control program, during which rooms are removed from inventory for proper treatment. That said, we will be reviewing our current strategy to ensure it is even more effective. Additionally, we are actively working with the property owners on a full refurbishment, which will enhance the overall guest experience and comfort. We truly value your comments and regret that your experience did not meet expectations.

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