Novotel Nadi 4 stars

Customer review rating (ALL Rating) 4.0/5 701 reviews

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Description

Hotel extras

  • Airport and central Nadi hotel set in lush tropical gardens

  • Family friendly guest rooms with two queen beds

  • Spend a leisurely day by the pool, golf range or tennis court

  • Meeting and Conference rooms catering for up to 150 delegates

  • Breakfast from 5.30am for early flyers

Our accommodation(s)

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Hotel location

Novotel Nadi

Namaka Hill, P O Box 11133, Nadi Airport
NADI
Fiji Islands

GPS:-17.766271, 177.461987

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TALEI RESTAURANT

Breakfast. Full breakfast buffet served 7 days / 7 from 6 am to 11 am. Continental breakfast from 5:30 am to guests leaving before 6 am. Lunch and dinner à la carte. Menu with European cuisine and specialties of the Pacific.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  701 reviews

TripAdvisor Rating  3.2/5  1,454 reviews

Customer review rating 4.0/5

Anita W. Families - Confirmed reviews ALL

Friendly staff and close to airport best for a stop over.

Dear Anita W., Thank you for your kind words regarding our location and staff. We are pleased to hear that our hotel served as a convenient stopover for your travels. Your feedback is greatly appreciated, and we hope to welcome you again in the future.

Customer review rating 2.5/5

Stuart R. Business - Confirmed reviews ALL

The hotel is fine, and it's both quiet and convenient to the airport. It's very tired, though, and the air conditioning is very loud. The staff were lovely. At the end of the day, it is an old and cheap hotel, so it was about what I was expecting.

Dear Stuart R., Thank you for taking the time to share your feedback with us. We’re pleased to hear that you found our location convenient and appreciated the friendliness of our staff. Your kind words about the team are truly valued and will be shared with them. We also appreciate your comments regarding the condition of the hotel and the air-conditioning noise. Our Engineering team has been notified and has since rectified the issue. We understand how important comfort is, and your feedback helps us identify areas for ongoing improvement as we continue to maintain and upgrade our facilities. We’re glad the stay met your expectations overall, and we thank you for choosing our hotel. We hope to have the opportunity to welcome you again in the future.

Customer review rating 0.5/5

Adil J. Couples - Confirmed reviews ALL

The rooms are old and need refurbishment. The in-room dining was pathetic - I ordered nasi goreng, the lady on the phone said it would have prawns, but when I received it didn't have any prawns unless she ate it on the way to my room. I also specifically said to make it spicy, and it wasn't spicy at all. The check wasn't cooked properly.

Dear Adil J., Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for the condition of the room and for the disappointing in-room dining experience you encountered. We are particularly concerned to learn about the inaccuracies with your order and the quality of the food served. This is certainly not the standard we aim to deliver, and your comments have been shared with both our culinary and service teams for immediate review and corrective action. While we acknowledge that the hotel is aged, our continued focus remains on maintaining the property to the highest possible standard. We would also like to share that within the next one to two months, we will be commencing a major redevelopment and refurbishment of the entire hotel over the coming years. This significant investment, amounting to tens of millions of dollars, will include the addition of 53 new rooms, a new swimming pool, lobby, restaurant, gym, and spa, as well as a full refurbishment of all existing rooms. We are very excited about these upcoming enhancements, which will greatly elevate the guest experience at Nadi Airport. We value your feedback as it helps us identify areas where improvement is needed, and we regret that we fell short during your stay.

Customer review rating 5.0/5

Paige T. Families - Confirmed reviews ALL

Staff were amazing, food was delicious and rooms were comfortable and spacious

Dear Paige T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Customer review rating 4.5/5

Lemau A. Business - Confirmed reviews ALL

Always great to coming to Novotel after a long day of travel

Dear Lemau A., Thank you for your kind feedback! We’re delighted to hear that you always enjoy coming to Novotel after a long day of travel. Providing excellent service and a welcoming experience is exactly what we strive for, and it’s wonderful to know we met your expectations. We truly appreciate your loyalty and look forward to welcoming you back again soon.

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Other web-users rate our hotel

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