Novotel Nadi

Novotel Nadi 4 stars

TripAdvisor rating 3.5/5 1,365 reviews

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Description

Hotel extras

  • Located on 42 acres of tropical gardens

  • 9-hole par 3 golf course, tennis, fitness centre, day spa

  • Choice of flexible rooms for effective events

  • Breakfast from 5.30am for early flyers

ALLSAFE approved hotel

Hotel location

Novotel Nadi

Namaka Hill, P O Box 11133, Nadi Airport
NADI
Fiji Islands

  • LOCAL BUS FROM LAUTOKA:  VOTUALEVU ROAD

  • WESTBUS: 

  • VOTUALEVU ROAD: 

  • By plane

    INTERNATIONAL AIRPORT At 2.5km / 1.55 miles

  • By plane

    NADI INTERNACIONALAIRPORT At 2.5km / 1.55 miles

GPS:-17.766271, 177.461987

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

TALEI RESTAURANT

Breakfast. Full breakfast buffet served 7 days / 7 from 6 am to 10 pm. Continental breakfast from 5:30 am to guests leaving before 6am. Lunch and dinner à la carte. Menu with European cuisine and specialties of the Pacific.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  3.5/5  1,365 reviews

Place to stay in Transit but thats about it!

TripAdvisor rating 3.0/5

Trent C TripAdvisor review

We stay here over night on our way back from the island to catch early flight home next day, I am a Gold ACCOR member so I try and stay at ACCOR Hotels whenever I can as they have a great group of hotels. Fiji Hotels are still struggling post COVID, so staffing is low and also maintenance is low as well. But The hotel itself needs a revamp, its old and need a freshen up. The room itself was very spacious and comfortable and very clean. No complaints there at all. Food options very minimal and Room Service was very expensive with minimal to choice from which is the after marth of COVID i think.

Service experience

TripAdvisor rating 4.0/5

avineshkrishna Business - TripAdvisor review

The service need to improve. No bottle was given , no complimentary drinks, all they blame covid. The rates compared with Raffles is expensive. Please get your service experience improved. I have travelled and stayed many times and need good services. I travel every week to Nadi.

After so many years of staying AT NOVOTEL NADI WE WERE SO DISSAPOINTED

TripAdvisor rating 1.0/5

Adventure563779 TripAdvisor review

Novotel over the years has been our second home the staff have always been like family to us and made us so welcome.this family trip home was much to be desired we always have our breakfast food at the hotel after going for our breakfast on the sunday morning 8.15 am to find empty containers fruit that looked like it had been cut several days no selection of breads and burnt jams no yogurt , we left minus our breakfast plus my husband being diabetic is always important the time frame of his foodOur room 212 the toilet not flushing we reported to reception who sent a guy to fix it he informed us nothing much could be done but the cupboard outsidewe could flush the tank from there so that became our daily task for 8 days bedsheets need washing well with bleach to freshen and brighten their tired look ,the tiny uncomfortable pillows are so hard and not very fresh leave you to place an item of your clothes over to enable you to sleep .we aware this is no fault of staff they do their very best owners need to bring their families there see look experience what exactly clients are putting up with and spending money on .The Novotel is situated in prime grounds beautiful peaceful that's the attraction , time for heavy changes before this investment crashes down you cannot rely on local conferences to support you you have to reach out to the public thankyou

Dear Adventure563779, Thank you for providing us with feedback. We always value the feedback from all our guests as it assists us improve their stay experience. I was disappointed to read your experience that we were unable to meet your expectations during this stay. On behalf of the team at Novotel Nadi, I would like to convey our most sincere apologies that your stay was not as expected and you were dissatisfied with the multiple concerns you had raised. I can assure you the hotel prides itself on its level of service and to hear that we have fallen short on this occasion is very disappointing. I have addressed your concerns with the relevant Managers as we focus on avenues to improving these issues. The Owners are aware that the hotel requires some degree of refurbishment, however until than we will endeavor to ensure the concerns you have highlighted will be addressed to prevent any future occurrence. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Jack Work General Manager Novotel Nadi

No improvement since ACCOR took over

TripAdvisor rating 3.0/5

gadsy52 Solo travel - TripAdvisor review

Having passed through this hotel, in both it's Mocambo and Novotel iterations over several years (normally 1 night transits) it is disappointing to see how little has improved over that time. The rooms look just like they did 10 years ago and the a/c works just as badly. I didn't notice any significant difference in the restaurant either - the food is edible but that is just about it. ACCOR really need to address the whole package - especially at their current prices. Not at all worth it and will not use again until I hear that things have improved considerably!!

Transit before flying out of Nadi

TripAdvisor rating 2.0/5

Efamily1968 Families - TripAdvisor review

We moved to Suva - Fiji 4.5 years ago due to my work and numerous times we/myself stayed in this hotel only for transit after landing in Nadi or before flying out of Nadi. We notice the Air Condition in the room has always been an issue which has never been really fixed. We booked 2 rooms and both AC didn't work properly. They are more of fan blowing warm air than AC. In my room, the chain lock had been modified, looks like it was off before and they had nailed it back again but higher so you can't use to chain lock your room door. My kids in the other room had issue with the door-access card after coming back from our dinner outside the hotel. Had it replaced but still not working so they went back again to the Reception Area. This time, the hotel staff opened the room door for them with a promise to come back with another door-access card, which he never did till we checked out the next morning. The hotel property is huge but it is quite sad to see its condition, particularly when it bears the Brand of ACCOR.

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