Novotel Nadi 4 stars

Customer review rating (ALL Rating) 3.9/5 884 reviews

Best price
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Novotel Nadi - Image 1
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Namaka Hill, P O Box 11133, Nadi Airport,  NADI, Fiji Islands

Description

Hotel extras

  • Airport and central Nadi hotel set in lush tropical gardens

  • Family friendly guest rooms with two queen beds

  • Spend a leisurely day by the pool, golf range or tennis court

  • Meeting and Conference rooms catering for up to 150 delegates

  • Breakfast from 5.30am for early flyers

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 1 Queen size bed and 1 Single bed

Photo out of - Standard Room with 1 Queen size bed and 1 Single bed

Choose comfort and space. Our standard room is a great example of what Novotel is all about. It comes with all the usual facilities along with a private patio and balcony. 1 queen and 1 single bed available. 2 adults and 1 child. No rollaway.

  • Views:

    Mountain view

Max. number of persons
3
Area
From 34 m² / 365 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 34 m² / 365 sq ft
  • Bedding 1 x Queen size bed(s) and 1 x Single bed(s)
  • Views: Mountain view
See availabilities

Choose comfort and space. Our superior room is a great example of what Novotel is all about. It comes with all the usual facilities along with a private patio and balcony. 1 queen and 1 double bed available. 2 adults and 2 children. No rollaway.

  • Views:

    Garden View

Max. number of persons
4
Area
From 29 m² / 312 sq ft

Bedding

Queen size bed(s) x1

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Enjoy work and quietness. Our deluxe room mixes modern décor, ergonomic comfort and high-end facilities. Designed for families, this ground floor rooms features a private patio and golf course views. Up to 2 adults and 2 children. No rollaway.

  • Views:

    Garden View

Max. number of persons
4
Area
From 31 m² / 333 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Enjoy work and quietness. Our deluxe room mixes modern décor, ergonomic comfort and high-end facilities. Designed for families, this ground floor rooms features a private patio and golf course views. Up to 2 adults and 2 children. No rollaway.

  • Views:

    Garden View

Max. number of persons
4
Area
From 33 m² / 355 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

A unique experience combining relaxation and focus. The executive room treats you like a VIP. Up to 2 adults and 2 children.

  • Views:

    Garden View

Max. number of persons
4
Area
From 34 m² / 365 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Nadi

Namaka Hill, P O Box 11133, Nadi Airport
 NADI
Fiji Islands

GPS:-17.766271, 177.461987

Telephone
Fax +679 672 0324
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 127 rooms
  • One room for people with reduced mobility
  • 14 family rooms
  • 44 connecting rooms
  • 127 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Pool Table

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

6 Meeting rooms

Business Center

  • Self service business center

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Board games available
  • Outdoor playground for children
  • Play area
  • Children''s TV Channels

Well-being

Swimming Pool

  • Outside
  • On site

In Balance Fitness Centre

  • On site

Sports and leisure

Golf

  • Nearby
  • Golf course 9 holes

Tennis

  • On site

Table tennis

  • On site

Table tennis

  • Nearby
  • On site
  • Outdoor parking
  • Private

TALEI RESTAURANT

Photo out of - TALEI RESTAURANT

Breakfast. Full breakfast buffet served 7 days / 7 from 6 am to 11 am. Continental breakfast from 5:30 am to guests leaving before 6 am. Lunch and dinner à la carte. Menu with European cuisine and specialties of the Pacific.

Cooking style
International
Capacity
90
Accessibility
Accessible service
. Nadi, Fiji Islands
Telephone +679 673 6151
Menu PDF
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Wheelchair access
  • Non Smoking Area
  • Terrace
  • Exceptional View
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Breakfast. Full breakfast buffet served 7 days / 7 from 6 am to 11 am. Continental breakfast from 5:30 am to guests leaving before 6 am. Lunch and dinner à la carte. Menu with European cuisine and specialties of the Pacific.

Enjoy the relaxed surroundings of Talei Bar on the deck or in our landscaped garden. Talei Bar is the perfect place to catch up with friends or colleagues, enjoy a cold beer or try our cocktail selection.

Recharge your sense of purpose and optimism by prioritizing your well-being and happiness. Treat yourself to the pampering you deserve at BeautyLab, a top-quality European spa conveniently situated within Novotel Nadi. Visit us at www.spa.com.fj

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  884 reviews

Customer review rating 5.0/5

Alex R. Friends - Confirmed reviews ALL

Bula Vinaka Alex, Vinaka vakalevu for your wonderful review and for choosing Novotel Nadi for your recent group event. We are absolutely delighted to hear that you and your group had such an amazing stay and that our team helped make the event a success. Your kind words that "nothing was too much trouble" mean a great deal to us, as providing genuine Fijian hospitality is at the heart of everything we do. It is especially rewarding to know that you rated your arrival experience, accommodation, cleanliness, breakfast, sustainability efforts, and team service so highly. We are also grateful for your continued loyalty as an ALL Classic member and Accor Vacation Club member. We will be sure to share your compliments with the entire team, who will be thrilled to know they helped create such a memorable experience for you and your fellow travelers. Thank you once again for your support and recommendation. We look forward to welcoming you and your group back to Novotel Nadi for another memorable stay in the near future. Vinaka vakalevu and warm regards, Radini Diniqa Front Office Manager Novotel Nadi

Customer review rating 4.5/5

Jeetendra P. Business - Confirmed reviews ALL

Bula Vinaka Jeetendra P., Thank you for your lovely review and for choosing to stay with us. We're so pleased to hear that our warm Fijian "Bula" welcome made you feel at home from the moment you arrived. It is wonderful to know you enjoyed our convenient location, breakfast buffet, views of the Sleeping Giant, and made the most of the pool, gym, and hammock while taking in the beautiful sunsets. We're especially delighted that the papaya and omelets were highlights of your mornings! Thank you also for recognizing JoJo. He will be thrilled to hear your kind words, and we'll be sure to share your compliments with him. We appreciate your comments regarding the room condition and cleanliness. Your feedback is valuable and helps us identify opportunities to enhance our guest experience further. As a valued ALL Accor and Accor Vacation Club member, thank you for your loyalty and support. We truly enjoyed having you with us and look forward to welcoming you back to your "home away from home" whenever your travels bring you back to Fiji. Warm regards, The Novotel Nadi Team

Customer review rating 4.5/5

Rajvardhan S. Couples - Confirmed reviews ALL

Dear Rajvardhan S., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our central location, the quality of our food, and the warm hospitality provided by our team. It is also wonderful to know that our open spaces for children added to your enjoyable experience. We look forward to welcoming you back for your future vacations. Best regards, Novotel Nadi

Customer review rating 4.5/5

Fagolur A. Business - Confirmed reviews ALL

Dear Fagolur A., Thank you for your kind words regarding our hospitality and customer service. We are delighted to hear that our staff made you feel welcome during your stay. We look forward to welcoming you back soon. Best regards, Novotel Nadi

Customer review rating 2.0/5

Leanne C. Couples - Confirmed reviews ALL

Dear Leanne C., Thank you for your feedback. We appreciate your comments regarding the condition of the hotel and the service. Your observations about the food and beverage offerings will be noted as we strive to enhance our guest experience. Best regards, Novotel Nadi

Bula Vinaka Alex, Vinaka vakalevu for your wonderful review and for choosing Novotel Nadi for your recent group event. We are absolutely delighted to hear that you and your group had such an amazing stay and that our team helped make the event a success. Your kind words that "nothing was too much trouble" mean a great deal to us, as providing genuine Fijian hospitality is at the heart of everything we do. It is especially rewarding to know that you rated your arrival experience, accommodation, cleanliness, breakfast, sustainability efforts, and team service so highly. We are also grateful for your continued loyalty as an ALL Classic member and Accor Vacation Club member. We will be sure to share your compliments with the entire team, who will be thrilled to know they helped create such a memorable experience for you and your fellow travelers. Thank you once again for your support and recommendation. We look forward to welcoming you and your group back to Novotel Nadi for another memorable stay in the near future. Vinaka vakalevu and warm regards, Radini Diniqa Front Office Manager Novotel Nadi

Customer review rating 4.5/5

Jeetendra P. Business - Confirmed reviews ALL

Wonderful to have a Bula to greet guests! I loved my stay at Novotel Nadi as its close to the airport, has a good buffet breakfast with an amazing view of sleeping giant. The papaya and omlette were tasty! I used the pool, gym and hammock daily to view the sunset. The room was a bit dated but the stay was comfortable overall.

Bula Vinaka Jeetendra P., Thank you for your lovely review and for choosing to stay with us. We're so pleased to hear that our warm Fijian "Bula" welcome made you feel at home from the moment you arrived. It is wonderful to know you enjoyed our convenient location, breakfast buffet, views of the Sleeping Giant, and made the most of the pool, gym, and hammock while taking in the beautiful sunsets. We're especially delighted that the papaya and omelets were highlights of your mornings! Thank you also for recognizing JoJo. He will be thrilled to hear your kind words, and we'll be sure to share your compliments with him. We appreciate your comments regarding the room condition and cleanliness. Your feedback is valuable and helps us identify opportunities to enhance our guest experience further. As a valued ALL Accor and Accor Vacation Club member, thank you for your loyalty and support. We truly enjoyed having you with us and look forward to welcoming you back to your "home away from home" whenever your travels bring you back to Fiji. Warm regards, The Novotel Nadi Team

Customer review rating 4.5/5

Rajvardhan S. Couples - Confirmed reviews ALL

The property was very close to the airport which made less travel and been centrally located every thing was accessible by foot. Food was awesome and the hospitality was warm. Lots of open space for children to play and well maintained. Would use the same property for future vacations.

Dear Rajvardhan S., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our central location, the quality of our food, and the warm hospitality provided by our team. It is also wonderful to know that our open spaces for children added to your enjoyable experience. We look forward to welcoming you back for your future vacations. Best regards, Novotel Nadi

Customer review rating 4.5/5

Fagolur A. Business - Confirmed reviews ALL

Friendly staffs very much feel welcome anytime, hope to come back sooner

Dear Fagolur A., Thank you for your kind words regarding our hospitality and customer service. We are delighted to hear that our staff made you feel welcome during your stay. We look forward to welcoming you back soon. Best regards, Novotel Nadi

Customer review rating 2.0/5

Leanne C. Couples - Confirmed reviews ALL

Some aspects were ok but the complex is run down. Some staff were friendly but others were jaded . Food and drinks very average and expensive

Dear Leanne C., Thank you for your feedback. We appreciate your comments regarding the condition of the hotel and the service. Your observations about the food and beverage offerings will be noted as we strive to enhance our guest experience. Best regards, Novotel Nadi

Customer review rating 4.5/5

Akmal A. Solo - Confirmed reviews ALL

Beautiful, the staff made it memorable.

Dear Akmal A., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our hotel beautiful and that our staff contributed to making your experience memorable. Best regards, Novotel Nadi

Customer review rating 4.0/5

Z. Z. Business - Confirmed reviews ALL

Was lovely the hotel is old and needs some work and the golf course is bone dry and brown. Its more like a holiday camp. The food in the resaurant is so tasty, amazing. The staff are wonderful and the massage was prefect.

Bula Vinaka Mr. Z., Thank you for taking the time to share your feedback following your stay with us. We are delighted to hear that you enjoyed our friendly team, delicious and well-priced food, and your spa treatment. Your kind comments about our staff and restaurant are greatly appreciated and will be shared with the team. We also appreciate your honest feedback regarding the condition of the hotel, guest rooms, lighting, bathrooms, cleanliness, and golf course. We understand these areas impacted your overall experience, and your comments have been noted as we continue to identify opportunities for improvement and enhancement across the resort. Thank you as well for highlighting the quality of our breakfast, WiFi, sustainability initiatives, and smooth departure experience. We are pleased these aspects contributed positively to your stay. We value your feedback and appreciate you choosing to stay with us during your business trip. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Warm regards, Novotel Nadi

Customer review rating 5.0/5

Curtis Y. Couples - Confirmed reviews ALL

Everyone was so friendly and I am sorry I did not get any names. From front desk, bellman, restaurant, housekeeping and spa. My only suggestion would be to hire a receptionist for the spa to manage the phone and people walking in to inquire about appointments. My spa attendant had to leave my treatment to answer the phone one time. Although my spa treatment was good. We also had to reschedule another appointment as the other therapist was sick so moved to another day.

Bula Vinaka Mr. Curtis, Thank you for sharing your wonderful feedback with us. We are delighted to hear that our team across the resort, from Front Office and Bell Services to Housekeeping, Restaurant, and Spa, made you feel welcome throughout your stay. Your kind words mean a lot and will be shared with our team. We also appreciate your valuable suggestions regarding the spa experience and breakfast offerings. We sincerely apologize for the inconvenience caused when your treatment was interrupted and for the need to reschedule an appointment. Your comments have been noted and will help us improve our guest experience moving forward. Thank you as well for your feedback on dinner service, welcome amenities, and member benefits. As a valued ALL Platinum and Accor Vacation Club member, we are sorry these aspects did not fully meet your expectations. We are grateful for your recommendation and delighted that you enjoyed your stay overall. We look forward to welcoming you back to Novotel Nadi for an even more memorable experience. Warm regards, Novotel Nadi

Customer review rating 4.5/5

Rejeanne A. Families - Confirmed reviews ALL

The Novotel was located close to the airport. Our stay was very comfortable and relaxing and the staff were very friendly.

Dear Rejeanne A., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and enjoyed the comfort of your accommodations, as well as the friendliness of our staff. Goodbye, Novotel Nadi

Customer review rating 4.0/5

Venkatesh P. Families - Confirmed reviews ALL

We had a very nice hospitality, and the place is very nice.

Bula Vinaka Mr. Venkatesh, Thank you for taking the time to share your feedback following your family stay with us. We are delighted to hear that you enjoyed the warm hospitality of our team and found our resort to be a lovely place for families. It is wonderful to know that your overall experience, accommodation, breakfast, WiFi, sustainability efforts, and interactions with our team contributed positively to your stay. We are also grateful for your recommendation of Novotel to your family and friends, as well as your support of the ALL loyalty programme. Thank you once again for choosing Novotel Nadi Resort & Spa. We truly appreciate your kind comments and look forward to welcoming you and your family back for another enjoyable stay in the future. Warm regards, Novotel Nadi

Customer review rating 5.0/5

Taylah C. Couples - Confirmed reviews ALL

Rooms are a little rundown but it didn’t affect our stay at all! Delicious food and amazing staff. Definitely recommend if you need somewhere to stay close to airport :)

Bula Vinaka Ms. Taylah, Thank you for your wonderful review and for choosing to stay with us. We are delighted to hear that you enjoyed our delicious food, friendly team, convenient location near the airport, and overall experience. Your recommendation means a great deal to us, and we are pleased that both your arrival and departure experiences, breakfast, and booking process met your expectations. We also appreciate your feedback regarding the condition of the rooms. While we are glad this did not detract from your stay, we apologize that the accommodation did not fully meet your expectations. Your comments have been noted as we continue to enhance and maintain our facilities. Thank you again for your kind words about our team and restaurant. We look forward to welcoming you back for another enjoyable stay in Fiji. Warm regards, Novotel Nadi

Customer review rating 4.5/5

Beverley E. Couples - Confirmed reviews ALL

Very friendly staff, clean and comfortable amenities.

Dear Beverley E., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our location, friendly staff, and the cleanliness of our amenities. Your kind words motivate us to continue providing excellent service. Goodbye, Novotel Nadi

Customer review rating 2.5/5

Nadia A. Friends - Confirmed reviews ALL

Close to the airport, great food at the restaurant with friendly staff. The hotel overall is very old and the rooms need an upgrade. Timber door frame to our room had been damaged and patched up so the door jam was loose. Musty smell in the room. However beds and pillows were comfy.

Dear Nadia A., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our staff and enjoyed the dining experience. However, we regret that the condition of your room did not meet your expectations. Your comments regarding the room's refurbishment and any musty odors have been noted and will be shared with our management team for consideration. We value your insights as we strive to enhance our guests' experiences. Goodbye, and best regards, Novotel Nadi

Customer review rating 4.5/5

Sheree M. Couples - Confirmed reviews ALL

We had just the one night stay before flying home early the next morning. The mountain views around the Novotel are just beautiful. The room was clean, the pool was clean and the staff were friendly. The restaurant food we ordered was not amazing, but definitely OK

Dear Sheree M., Thank you for your kind feedback regarding your recent stay at Novotel Nadi. We are delighted to hear that you enjoyed our beautiful location, clean facilities, and friendly staff. We appreciate your comments about the restaurant food, and we will take your insights into consideration as we continuously strive to enhance our offerings. We hope to welcome you back for a longer stay in the future. Best regards, Novotel Nadi

Customer review rating 5.0/5

Luke F. Business - Confirmed reviews ALL

Just an overnighter before flying out.

Dear Luke F., Thank you for your kind words regarding your recent stay at Novotel Nadi. We are delighted to hear that you had a pleasant experience with us during your overnight visit. We look forward to welcoming you back in the future. Best regards, Novotel Nadi

Customer review rating 4.5/5

Asakaia T. Families - Confirmed reviews ALL

The room was clean, and the environment was quiet and relaxing. The breakfast was lovely, and overall, it was a very pleasant stay. I would definitely recommend this place and look forward to visiting again.

Dear Asakaia T., Thank you for your kind words regarding your stay at Novotel Nadi. We are delighted to hear that you enjoyed our friendly services, clean accommodations, and the relaxing atmosphere. Your recommendation means a lot to us, and we look forward to welcoming you back soon. Best regards, Novotel Nadi

Customer review rating 0.5/5

Jennie D. Families - Confirmed reviews ALL

Room was so poorly maintained. Excessive mould in shower, filthy basin and vanity and a room that smelt like it had not been cleaned or aired in years

Dear Jennie D., Thank you for your feedback. I am sorry to hear about the condition of your room and the cleanliness issues you experienced. Your comments are invaluable in helping us improve our services and standards. Goodbye, Novotel Nadi

Customer review rating 1.0/5

Karen F. Couples - Confirmed reviews ALL

This hotel was filthy! The pillows were stained with old blood, room visibly dusty, dirty and very dated, a broken door, mould in the bathroom a tub that was disgusting! I have stayed in many beautiful Novotel hotels in my time however this was an experience that was something I never want to repeat.

Bula Vinaka Ms. Karen F., Thank you for taking the time to share your feedback. We are deeply sorry that your stay did not meet your expectations and sincerely apologize for the condition and cleanliness issues you encountered. The concerns you raised regarding the stained pillows, dusty room, mould in the bathroom, broken door, and overall upkeep are unacceptable and do not reflect the standards we strive to provide. We are particularly disappointed to learn that, as a guest familiar with other Novotel properties, this experience fell far short of what you expected from our brand. Please be assured that your feedback has been shared with our Housekeeping and Maintenance teams for immediate review and follow-up. We do appreciate your kind comment regarding our staff being lovely and helpful. However, we understand that this did not compensate for the shortcomings you experienced. Please accept our sincere apologies for the disappointment caused, and thank you for bringing these matters to our attention. Warm regards, Novotel Nadi

Customer review rating 4.0/5

Karina P. Families - Confirmed reviews ALL

We had a late flight arriving in Fiji so decided to stay close to the airport. It was an easy drive (about 10 minutes). We were warmly greeted and assisted to our room by the friendly staff. Our room was clean and had plenty of space. We had breakfast included as we had an early start the next day. Plenty of options, and something for everyone. We didnt have time to use the facilities, but the pool and grounds in general were beautiful and looked inviting. I'd recommend for families looking for an easy option close to airport

Dear Karina P., Thank you for your kind words regarding your recent stay at Novotel Nadi. We are pleased to hear that our location proved convenient for your late arrival and that you were welcomed warmly by our staff. It is gratifying to know that you found your room to be spacious and clean, and that you enjoyed the breakfast options available. We appreciate your recommendation for families seeking accommodations near the airport. We hope you will have the opportunity to explore our facilities, including the pool and grounds, during a future visit. Thank you once again for your feedback. Kind regards, Novotel Nadi

Customer review rating 4.5/5

Mukeshwar M. Couples - Confirmed reviews ALL

Warmly and friendly reception. Check in was swift

Dear Mukeshwar M., Thank you for your kind words regarding your warm reception and efficient check-in experience. We sincerely appreciate your feedback and are delighted to know that you felt welcomed during your stay. Best regards, Novotel Nadi

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