Novotel Nadi Hotel 4 stars

TripAdvisor rating 3.5/5 1,348 reviews
Novotel Nadi
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+ 26 Services
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Room 1

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Hotel extras

  • Located on 42 acres of tropical gardens

  • Complimentary shuttle bus transfer to and from Airport daily

  • 9-hole par 3 golf course, tennis, fitness centre, day spa

  • Choice of flexible rooms for effective events

  • Breakfast from 5.30am for early flyers

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Natural swimming pool
  • Fitness centre
  • Massage
  • Services for children
  • Golf
  • Outdoor tennis court
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Nadi

Namaka Hill
P O Box 11133
Nadi Airport

nadi
fiji

Tel: +6796722000

Fax: (+679)6720324

Contact email

Check-in from 14h00

Check out up to 11h00

  • LOCAL BUS FROM LAUTOKA :   VOTUALEVU ROAD

  • WESTBUS :  

  • VOTUALEVU ROAD :  

  • By plane

    INTERNATIONAL AIRPORT At 2.5km / 1.55 miles

  • By plane

    NADI INTERNACIONALAIRPORT At 2.5km / 1.55 miles

GPS :-17.766271, 177.461987

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with 1 queensize bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 34
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room 1 queen size bed and 1 double bed

  • Max. number of persons: 4
  • Area: From 29
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Deluxe Room 2 queen beds

  • Max. number of persons: 4
  • Area: From 33
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Deluxe Family Room with 1 queensize bed and 1 bunk bed

  • Max. number of persons: 4
  • Area: From 31
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Executive Room 1 kingsize bed and sofa

  • Max. number of persons: 4
  • Area: From 34
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

TALEI RESTAURANT

Type of cuisine: International

Breakfast. Full breakfast buffet served 7 days / 7 from 6 am to 10 pm. Continental breakfast from 5:30 am to guests leaving before 6am. Lunch and dinner à la carte. Menu with European cuisine and specialties of the Pacific.

Lunch

05:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TALEI BAR

Photo non contractuelle / Strictly non binding

Enjoy the relaxed surroundings of Talei Bar on the deck or in our landscaped garden. Talei Bar is the perfect place to catch up with friends or colleagues, enjoy a cold beer or try our cocktail selection.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 127

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 700 people

Find out more

Our guest reviews for
Novotel Nadi

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

2,291 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,348 reviews

Nice and Clean - Novotel Nadi

Customer review rating 3.9/5

Kalashna P. Families - 10/01/2020 Confirmed reviews ALL

The hotel has some outdated but clean rooms. Really surprised with how clean the overall hotel and its areas are. Pity that the owners are not refurbishing the hotel.

Dear Vineel A., We truly appreciate your comments regarding your stay at the Novotel Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure your feedback will serve as an encouragement to all our staff as we strive to continuously improve the stay experience of our guests. We remain positive of a refurbishment sometime soon, meantime we will work on avenues to drive positive stay experiences. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Jack Work General Manager Novotel Nadi

Clean and Big Rooms

Customer review rating 3.9/5

Nicholas R. Business - 09/01/2020 Confirmed reviews ALL

The rooms were big and clean. But the hotel is old. Really appreciate the effort but in by management to have clean rooms and public facilities. The hotel was real quick to clean up the grounds after the cyclone and there was no rubbish left. I can only imagine the pride that the staff might be having in working here. The hotels FC (Bald GUY) was in our block and he made us feel safe and secure during the cyclone.

Dear Brown R., We truly appreciate your comments regarding your stay at the Novotel Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially the BOLD guy I presume would be our Financial Controller. I am sure your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Jack Work General Manager Novotel Nadi

Well Done Novotel Nadi!

Customer review rating 3.9/5

David H. Families - 09/01/2020 Confirmed reviews ALL

My family and I thorougly enjoyed our stay. At the height of a recent cyclone, the staff took extreme care of our well being. The room worked out well for our needs and food had variety and great taste to it. Restaurant and the front desk staff were kind and most helpful. We were sad to leave. Looking for forward to another stay later in December. Thank you kindly.

Dear Adrian S., We truly appreciate your comments regarding your stay at the Novotel Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure your feedback will serve as an encouragement to all our staff as we strive to continuously improve the stay experience of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Jack Work General Manager Novotel Nadi

Great Service and Clean Rooms

Customer review rating 3.9/5

Vinil N. Friends - 09/01/2020 Confirmed reviews ALL

The stay was a great experience which was during the Tropical Cyclone. It was nice to see the management and staff of the hotel take care of the hotel guests and the FC had gone out to get us some board games to keep us entertained during the whole stuff. Gotta comment on the cleanliness of the rooms despite the age of the property and the fact that the hotel had a cyclone going on.

Dear Vinil N., We truly appreciate your comments regarding your stay at the Novotel Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure your feedback will serve as an encouragement to all our staff as we strive to continuously improve the stay experience of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Jack Work General Manager Novotel Nadi

Great Staff, Great Location

Customer review rating 3.9/5

Derrick Families - 06/01/2020 Confirmed reviews ALL

My wife and I stayed at the Novotel Nadi on our way to Taveuni and back. It was ideal for this being so close to the airport & with free pickup & drop off. The place is huge! We had 1 room with low WiFi signal but they gave us an actual router for our room. The only reason this isn’t a 10 is that the taxi drivers to Dennarau island didn’t meet us at the agreed upon time & place for pickup at the end of the night. They were taxis that were from the hotel so we thought they were trustworthy. One tried to overcharge us severely and then eventually never showed up and never called us to say he wasn’t coming—when I called him he just lied and said some bs about his phone not working. The other driver took 45 minutes to show up despite his agreeing : we called him asking where he was for pickup at the agreed upon time and he hadn’t left the hotel. So it took an hour to get back another time...so try to find a reliable taxi driver and this will be a great place! I hope the hotel fixes this.

Dear Derrick M., We truly appreciate your comments regarding your stay at the Novotel Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure your feedback will serve as an encouragement to all our staff as we strive to continuously improve the stay experience of our guests. We are currently investigating the taxi issue with Safeway Taxis our Taxi service provider. We are truly sorry for this occurrence and we will work on avenues to prevent any re-occurrence. Thank you again for sharing your experience, and we hope your next visit will be much more pleasant than the previous one. Yours Sincerely, Jack Work General Manager Novotel Nadi

Dated hotel with an excellent service staff and a very scenic view of the mountains from the restaurant.

Customer review rating 3.9/5

J. S. M. Business - 06/01/2020 Confirmed reviews ALL

Short stay awaiting a flight, but the staff was cordial and pleasant with plenty of hospitality. The rooms are dated, but accommodating. Enjoyed teh short trip over to Denaru Island, which is 20 minutes away, and enjoyed lunch atthe Hard Rock Cafe at Denaru. The swimming pool appeareed appealing to the guests. Short five minute ride to the Nadi airport. Vinaka...

Dear James M., We truly appreciate your comments regarding your stay at the Novotel Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure your feedback will serve as an encouragement to all our staff as we strive to continuously improve the stay experience of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Jack Work General Manager Novotel Nadi

No improvement since ACCOR took over

TripAdvisor rating 3.5/5

gadsy52 Solo travel - 01/01/2020 TripAdvisor review

Having passed through this hotel, in both it's Mocambo and Novotel iterations over several years (normally 1 night transits) it is disappointing to see how little has improved over that time. The rooms look just like they did 10 years ago and the a/c works just as badly. I didn't notice any significant difference in the restaurant either - the food is edible but that is just about it. ACCOR really need to address the whole package - especially at their current prices. Not at all worth it and will not use again until I hear that things have improved considerably!!

Really loved it

Customer review rating 3.9/5

Otomie K. U. Families - 29/12/2019 Confirmed reviews ALL

It was great

Dear Otomie U., We truly appreciate your comments regarding your stay at the Novotel Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure your feedback will serve as an encouragement to all our staff as we strive to continuously improve the stay experience of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Jack Work General Manager Novotel Nadi

Rooms need renovation

Customer review rating 3.9/5

Watesoni N. J. Friends - 28/12/2019 Confirmed reviews ALL

Rooms need to be renovated, service was abit slow

Dear Watisoni N., Thank you for taking the time to tell us about your experience at the Novotel Nadi. I am truly sorry that your experience did not meet your expectations, please allow me to express my sincere apologies. At Novotel Nadi, we strive to provide a superior stay experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns you have raised and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Jack Work General Manager Novotel Nadi

My January visit was extremely satisfied compared to my Dec visit.

Customer review rating 3.9/5

Lupe F. Business - 20/12/2019 Confirmed reviews ALL

I struggled keeping baby cool because the air con and fan did not suffice with baby's preference as she started to cough and or running nose so I had to open both access door and sliding door to ensure flow of natural air was consistent otherwise it will be too stuffy in the room.

Dear Lupe F., We truly appreciate your comments regarding your stay at the Novotel Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Jack Work General Manager Novotel Nadi

Ms Darshika Darshani

Customer review rating 3.9/5

Anonymous Business - 20/12/2019 Confirmed reviews ALL

1. Chscking was fast and easy. 2. Staff were very friendly and welcoming 3. Room was nice , spacious and clean.

Dear Darshika, We highly appreciate your comments regarding your stay at the Novotel Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure your feedback will serve as an encouragement to all our staff as we strive to continuously improve the stay experience of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Jack Work General Manager Novotel Nadi

Transit before flying out of Nadi

TripAdvisor rating 3.5/5

Efamily1968 Family - 17/12/2019 TripAdvisor review

We moved to Suva - Fiji 4.5 years ago due to my work and numerous times we/myself stayed in this hotel only for transit after landing in Nadi or before flying out of Nadi. We notice the Air Condition in the room has always been an issue which has never been really fixed. We booked 2 rooms and both AC didn't work properly. They are more of fan blowing warm air than AC. In my room, the chain lock had been modified, looks like it was off before and they had nailed it back again but higher so you can't use to chain lock your room door. My kids in the other room had issue with the door-access card after coming back from our dinner outside the hotel. Had it replaced but still not working so they went back again to the Reception Area. This time, the hotel staff opened the room door for them with a promise to come back with another door-access card, which he never did till we checked out the next morning. The hotel property is huge but it is quite sad to see its condition, particularly when it bears the Brand of ACCOR.

Once a great hotel..

TripAdvisor rating 3.5/5

ballancefarm Couples - 13/12/2019 TripAdvisor review

I was going to provide some detailed feedback about our stay at the Novotel Nadi and in particular from an Accor Le Club member perspective but given that I have one more stay at this hotel booked this coming week, I thought it better to say little [all be it designed to be constructive feedback] until that stay has been completed - maybe things will have improved. I guess it is fair however to say that this was once a great hotel with a great reputation in Nadi, indeed in Fiji.

Dear ballancefarm, We appreciate the time you have taken to provide us with feedback and thank you for your ongoing support. We always endeavor to improve the stay experience of our guests and we look forward to your next stay with us. Kind Regards Jack Work General Manager Novotel Nadi

Good

Customer review rating 3.9/5

Josefa Families - 07/12/2019 Confirmed reviews ALL

We booked a room at your hotel so that we could rest a night after my wife and daughter came back from PNG. The stay was good. We liked that it was quiet in the evenings. Buffet breakfast was nice and the overall stay was good value for money. A few negatives was that the pool looked like it needed cleaning. The water from the taps as well was a bit dirty on our second stay. Other than that everything was ok. This was our 2nd time there as a family and we would probably stay there again when we are next in if the issue with the dirty tap water is not repeated. If the issues with the tap water and pool were both rectified I would probably give a rating of 8.

Dear Josefa T., We truly appreciate your comments regarding your stay at the Novotel Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure your feedback will serve as an encouragement to all our staff as we strive to continuously improve the stay experience of our guests. We have also taken note of the concerns you have highlighted. I have addressed these issues with the relevant Managers and I can assure you appropriate corrective actions will be implemented to prevent any re-occurrence. Thank you again for sharing your experience, and we hope your next visit will be much more pleasant than the previous one. Yours Sincerely, Jack Work General Manager Novotel Nadi

Stay in Nadi

TripAdvisor rating 3.5/5

Cruiser38776870996 Family - 05/12/2019 TripAdvisor review

Our stay was great, the room was really clean and spacious. The beds were comfortable, and we really felt rested after a good nights sleep. Good view from our room and the staff were very friendly. Overall awesome experience.

Dear Cruiser38776870996, Thank you sincerely for sharing your recent stay experience. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure your feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our service and improving the stay experience of our guests. Crusier38776870996, we look forward to your next stay with us. Kind Regards Jack Work General Manager Novotel Nadi

Relaxed and friendly atmosphere

Customer review rating 3.9/5

Sal Families - 04/12/2019 Confirmed reviews ALL

Forever grateful to the Novotel Nadi team for their special attention to me & my family over the weekend. My 4year old nephew had an anxiety attack about being surrounded by so many unfamiliar faces and the restaurant allowed us to take his breakfast back to the room for him. The 2nd day the restaurant staff prepared a table for us away from the breakfast crowd. Thank you for the kind understanding.

Dear Sally M., We truly appreciate your comments regarding your stay at the Novotel Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure your feedback will serve as an encouragement to all our staff as we strive to continuously improve the stay experience of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Jack Work General Manager Novotel Nadi
Customer review rating 3.9/5

Zafar A. Couples - 02/12/2019 Confirmed reviews ALL

Very happy with the staff

Dear Zafar A., We truly appreciate your comments regarding your stay at the Novotel Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure your feedback will serve as an encouragement to all our staff as we strive to continuously improve the stay experience of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Jack Work General Manager Novotel Nadi

Was great place to study and have a training because the facilities were superb

Customer review rating 3.9/5

Babat Business - 02/12/2019 Confirmed reviews ALL

it was great place to stay in due to its location near the airport and also the environment was just so clean and refreshing 24/7.

Dear Bobby T., We truly appreciate your comments regarding your stay at Novotel Nadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure your feedback will serve as an encouragement to all our staff as we strive to continuously improve the stay experience of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Jack Work General Manager Novotel Nadi

Average

Customer review rating 3.9/5

Peni Business - 02/12/2019 Confirmed reviews ALL

The only people I found friendly were those at the front desk, everyone else was just sour. From those cleaning up the rooms to those working behind the bar, just didn't seem friendly or welcoming at all. Some of them were the same people that were working there when I stayed at Novotel last year, but this year, their gloom attitude was just repelling. Room service also needs to go the extra mile, so I was in a rush on the Wednesday and left 3 crumbled tissues lying down on the floor, expecting they would clean that up as well. To my surprise and disbelief, they just cleaned the bed and never even picked up the tissues. I was pretty surprised because other hotels would've cleaned it up for sure. That experience for me was the final straw to this review. I really hope the service is better next time around.

Dear Peni L., Thank you for taking the time to tell us about your experience at the Novotel Nadi. I am truly sorry that your experience did not meet your expectations, please allow me to express my sincere apologies. Here at Novotel Nadi, we strive to provide a superior stay experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns highlighted and prevent any future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Jack Work General Manager Novotel Nadi

Stay was good but not good

Customer review rating 3.9/5

Anthony B. Business - 01/12/2019 Confirmed reviews ALL

Stayed for a few nights, on the first night found a bed bug. Staff and management were good but could have been handled better with proper training in customer service and guest management

Dear Anthony B., Thank you for taking the time to tell us about your experience at the Novotel Nadi. I am truly sorry to hear of your experience, please allow me to express my most sincere apologies. For us at Novotel Nadi, we always aspire to provide a superior stay experience for all our guests, therefore your feedback is very important to us. I have addressed the concern you have raised with the relevant Managers and we are taking the appropriate measures to address this concern and prevent any future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Jack Work General Manager Novotel Nadi
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