Novotel Nadi 4 stars

Customer review rating (ALL Rating) 4.0/5 637 reviews

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Namaka Hill, P O Box 11133, Nadi Airport, . NADI, Fiji Islands

Description

Hotel extras

  • Airport and central Nadi hotel set in lush tropical gardens

  • Family friendly guest rooms with two queen beds

  • Spend a leisurely day by the pool, golf range or tennis court

  • Meeting and Conference rooms catering for up to 150 delegates

  • Breakfast from 5.30am for early flyers

Our accommodation(s)

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Hotel location

Novotel Nadi

Namaka Hill, P O Box 11133, Nadi Airport
. NADI
Fiji Islands

GPS:-17.766271, 177.461987

Telephone
Fax +679 672 0324

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TALEI RESTAURANT

Breakfast. Full breakfast buffet served 7 days / 7 from 6 am to 11 am. Continental breakfast from 5:30 am to guests leaving before 6 am. Lunch and dinner à la carte. Menu with European cuisine and specialties of the Pacific.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  637 reviews

TripAdvisor Rating  3.2/5  1,447 reviews

Customer review rating 5.0/5

Sandra H. Friends - Confirmed reviews ALL

So helpful they gave us a late checkout so we didn’t have to sit around airport for hours .so clean and food was really good a big shout out to the duty manager in the breakfast area .

Dear Sandra H.. Thank you so much for your kind feedback. We’re delighted to hear that you enjoyed your stay and found the hotel clean, comfortable, and welcoming. It’s especially lovely to know that our team were able to assist with a late checkout and make your departure more relaxed. We’ll be sure to pass on your compliments to our housekeeping team and to the duty manager in the breakfast area — they’ll be thrilled to hear your praise. We’re also glad you enjoyed the food during your stay. We truly appreciate your recommendation and look forward to welcoming you back in the future

Customer review rating 2.0/5

Patrick W. Families - Confirmed reviews ALL

I’ve stayed here a few times now and it’s been the same experience each visit. The hotel itself is fine for what it is, but the restaurant — which is a big reason for choosing to stay here — consistently falls short. The food is pleasant enough, however the service is slow. Staff often appear more focused on chatting than attending to tables, and items being forgotten happens far too often. This doesn’t seem to be an issue with trainees, but rather a broader service issue.

Dear Patrick W.. Thank you for taking the time to share your feedback and for choosing to stay with us on multiple occasions. We’re pleased to hear that you continue to enjoy the room and overall hotel experience. However, we are genuinely disappointed to learn that the restaurant service has not met your expectations. Your comments regarding slow service, lack of attentiveness, and missed items are concerning and not reflective of the level of service we aim to provide. We appreciate you highlighting that this appears to be a broader service issue, as this helps us focus on the right areas for improvement. Please be assured that your feedback has been shared with our restaurant management team for immediate review and corrective action. We are committed to addressing these shortcomings to ensure a more consistent and attentive dining experience for our guests. We value your loyalty and hope to have the opportunity to provide you with a significantly improved experience on your next visit.

Customer review rating 1.0/5

Shalin B. Families - Confirmed reviews ALL

The overall outside and greeting area, restaurant of the resort was very nice and the staff was very friendly and helpful. The room however was pretty rough. They are in older condition, and the worst of all was the bed bugs that we experienced during the night. We wouldn't come and stay again for this reason.

Dear Shalin B., Thank you for sharing your feedback. We’re pleased to hear that you enjoyed the resort’s outdoor areas, restaurant, and the friendliness of our staff. However, we sincerely apologize for the issues you experienced in your room, particularly regarding its condition and the presence of bed bugs. Please be assured that we have a monthly pest control program, during which rooms are removed from inventory for proper treatment. That said, we will be reviewing our current strategy to ensure it is even more effective. Additionally, we are actively working with the property owners on a full refurbishment, which will enhance the overall guest experience and comfort. We truly value your comments and regret that your experience did not meet expectations.

Customer review rating 4.5/5

Elizabeth V. R. Business - Confirmed reviews ALL

Family enjoyed the facilities and the food

Dear Elizabeth V. R., Thank you for your kind words regarding our service and facilities. We are thrilled to hear that you and your family enjoyed your stay and found our staff to be friendly. Your feedback is greatly appreciated.

Customer review rating 3.5/5

Lemau A. Business - Confirmed reviews ALL

Overall a good stay however the room I was using the lights on the head of the bed were not working. Bathroom sink was blocked and shower had a smell

Dear Lemau A., Thank you for taking the time to share your feedback. We’re delighted to hear that you found our staff friendly and enjoyed your stay overall. We sincerely apologize for the issues you experienced in your room, including the bedside lights, blocked sink, and shower odor. Your comments have been shared with our maintenance and housekeeping teams, and we are taking steps to ensure these matters are addressed promptly. We truly appreciate your feedback, as it helps us improve our services. We hope to have the opportunity to welcome you back for an even more comfortable and enjoyable stay in the future.

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Other web-users rate our hotel

  • 333 reviews 9.3/10 Location
  • 574 reviews 4.4/10 Room
  • 668 reviews 8.3/10 Service
  • 19 reviews 3.7/10 WiFi
  • 236 reviews 4.4/10 Cleanliness
  • 229 reviews 5.4/10 Comfort
  • 209 reviews 4/10 Vibe
  • 188 reviews 5.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.