Mercure Milano Centro 4 stars

They're was Street people telling all good of the night. Mt wife and I got numb arms and fingers because the bed was so hard and the room was tiny. The advertised images made it look much larger then it was.

This was very pleasant stay for a long weekend for a couple. We are thankful for an awesome assistance from the hotel staff!

Great service, wonderful spacious room

As always I receive a very warm welcome from all people in this hotel. Even if the hotel needs to be renovated all personnel makes everything possible to satisfy us. I do hope that all the people will be there always!!

Great location near the city center . I chose it because it is the only 4 star hotel in Milan from Accor . Unfortunately it doesn’t deserve neither satisfy any 4 start criteria : absolutely lack of client care , poor breakfast as assortiment and quality, old furniture, no restaurant , few choice of tv channels , super noise room heating , no “Accor fidelity Programme. “ benefit offered . I hope Accor will review the hotel category and will open a decent hotel in Milani, otherwise I will change chain.

Very efficient check-in, check-out, all you need at breakfast

+ Very close to the Historical Center. Walking distance from virtually anything. And 50 meters from the Metro station. + Very well kept. Old historical building but fully updated for all modern comforts. + Very helpful and polite staff. + reasonable price for the location. - Being a small hotel, it's often fully booked and late checkouts are not given.

All clean and functional with a great location for the city

Very helpful staff and terrific location for visiting Milan

As expected.

Room 306 was spacious and clean, but subject to quite a lot of noise from the street. But no noise from adjacent rooms. The lift is small and slow. Breakfast was not as good as I have had in some Ibis hotels, and the 'Welcome Drink' is laughable - a selection from the very, very limited drinks in the minibar. The proximity of the Metro is very convenient, but generates a kind of low rumbking noise in the hotel. Staff are very, very friendly and exceptionally helpful. But, overall, this feels like a three-star hotel.

During our stay of two nights we rested and recovered from a long flight. The staff were very obliging in meeting our needs and offered very helpful advice on finding our way in Milan. The room was comfortable, although a little too warm overnight. A good choice of tasty food was available for breakfast.

Generally a good experience. However, the valet parking returned my car with a nail in the tire only discovered the moment the car was returned to me. The valet could not speak italian nor english nor any language I know. This was extremely inconvenient for this type of tire, as there are no spares tires and I had to drive back to the Nice, area in France, 340 kilometers away. Now, I might have to replace the tire which was very new and cost me EUR 236..... I would like at least a commercial gesture for the trouble and expense.

great

The Mercure Hotel Milano Centro is an excellent solution for a stay in Milano. Perfectly located, walking distance from downtown, entrance for the metro just in front of the hotel door. The personnel is very kind and helpful, the welcome service excellent. However, the hotel and the rooms would need to be refreshed. We stayed in room 308; the bed quality is excellent but the bathroom and the general style of the room look dated.