Mercure Milano Centro 4 stars

TripAdvisor rating 4.0/5 844 reviews
Mercure Milano Centro
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+ 15 Services
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Room 1

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Hotel extras

Online check-in and fast check-out, free WIFI throughout the hotel, free Internet point in the lobby. Elegant air-conditioned meeting room. Small pets allowed for a supplement. Parking is available in the outdoor discounted parking garage

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / IroningPaying
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Milano Centro

Piazza Oberdan 12
20129
milano
italy

Tel: +390229403907

Fax: (+39)02/29526171

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   90 LORETO (MM1)

  • MM1 RED LINE :   1 PORTA VENEZIA

  • PASSANTE FERROVIARIO :   S1,S2,S5,S6,S13 PORTA VENEZIA

  • TRAM :   29,9 PORTA VENEZIA

  • By plane

    LINATE At 6km / 3.73 miles

  • By plane

    MALPENSA At 45km / 27.96 miles

  • By train

    MILANO NORD CADORNA At 3.3km / 2.05 miles

  • By train

    PORTA GARIBALDI At 2.4km / 1.49 miles

  • By train

    STAZIONE CENTRALE At 2km / 1.24 miles

GPS :45.47472, 9.205507

Our accommodations

32 elegant rooms where attention to detail and warm colors create the ultimate in comfort, with facilities including free WIFI, laptop safe, LCD TV with Sky and international channels, air conditioning, and tea and coffee making facilities.

Non-smoking Standard Room with single bed

  • Max. number of persons: 1
  • Area: From 12
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Superior Double Room, non smoking, view of the square

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Non-smoking Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Non-smoking Standard Room with a double bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

RENZINI NORCINARTE

Type of cuisine: Mediterranean

Ristorante Umbro serving typical regional dishes: high-quality prosciutto, boar meat, game, local cheeses and much more.

Lunch

12:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 32

  • Maximum capacity: 20 people

Find out more

Our guest reviews for
Mercure Milano Centro

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,323 reviews

tripadvisor

TripAdvisor Rating 4.0/5

844 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

MUY COMODO

Customer review rating 4.3/5

Xavier T. Business - 15/01/2020 Confirmed reviews ALL

FACIL Y RAPIDO CHECK IN Y CHECK OUT. HABITACION FUNCIONAL Y AGRADABLE. SITUACION IDEAL.

Friendly personnel

Customer review rating 4.3/5

Hans-joachim E. Couples - 14/01/2020 Confirmed reviews ALL

Rooms a little dark and small Very good city centre position A Little extensive in total But: very friendly and helpful personnel !

It should be as it used to be

Customer review rating 4.3/5

C. L. D. C. B. Couples - 10/01/2020 Confirmed reviews ALL

As per the last few years we have been using this Hotel every time we visit Milano. It is like our home in this city because we very much like its location and also because we are very familiar with all located in the surrounded area, which is fact is close to every single place you would like to visit. Besides of it, we really like the team that works in this hotel, they are gentle, very professional and specially helpful. However, the Hotel needs and update in the whole infrastructure but mostly in their rooms that are starting to be a bit deteriorated and old fashion with some equipment that don't work in the way it used to. We hope to come back to this Hotel again but certainly it is absolutely necessary to make immediate improvements for a more comfortable stay.

Dear Mr. Lopez de Castillla, we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take this opportunity to inform You that next summer the Hotel will be closed for building renovation, in order to offer our Guests more efficient services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

New Year at Milan

Customer review rating 4.3/5

Charisse P. Families - 08/01/2020 Confirmed reviews ALL

Great location, friendly and helpful staff, comfortable stay, clean and quiet.

Dear Mrs. P., we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing your experience, we hope to host You again in the future. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Excellent service and location

Customer review rating 4.3/5

Octavian Families - 06/01/2020 Confirmed reviews ALL

Very positive, including service, cleanness, attention.

Dear Guest, we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Hard bed, noisy tiny room.

Customer review rating 4.3/5

Joseph O. Couples - 28/12/2019 Confirmed reviews ALL

They're was Street people telling all good of the night. Mt wife and I got numb arms and fingers because the bed was so hard and the room was tiny. The advertised images made it look much larger then it was.

Dear Mr. O., thank You for taking Your time to tell us about Your experience at the Mercure Milano Centro. We would have been glad to solve the problems with you directly when You faced them. About the room You booked, it was a Superior Double room and so You received. It is a room of 20 square meters facing both Oberdan Square and Corso Buenos Aires, with a great view of one of the most important and historical squares of Milan. Almost every guest of Mercure Milano Centro appreciates the wi-fi line we offer for free, we would like to know what kind of problems You faced about that. We hope to see You again in our Hotel and we wish You a happy new year. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Professional friendly staff and Perfect location

Customer review rating 4.3/5

Polina N. Couples - 19/12/2019 Confirmed reviews ALL

This was very pleasant stay for a long weekend for a couple. We are thankful for an awesome assistance from the hotel staff!

Dear Mrs. N., we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

GREAT STAY!

Customer review rating 4.3/5

Cj Couples - 18/12/2019 Confirmed reviews ALL

Great service, wonderful spacious room

Dear Guest, we really appreciate Your comments regarding Your stay at the Hotel Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Excellent service by all people in Mercure Milano Centro!!

Customer review rating 4.3/5

Sophia C. Business - 14/12/2019 Confirmed reviews ALL

As always I receive a very warm welcome from all people in this hotel. Even if the hotel needs to be renovated all personnel makes everything possible to satisfy us. I do hope that all the people will be there always!!

Dear Guest, we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Absolutely lack of customer care

TripAdvisor rating 4.0/5

Barbara I Business - 09/12/2019 TripAdvisor review

Great location near the city center . I chose it because it is the only 4 star hotel in Milan from Accor . Unfortunately it doesn’t deserve neither satisfy any 4 start criteria : absolutely lack of client care , poor breakfast as assortiment and quality, old furniture, no restaurant , few choice of tv channels , super noise room heating , no “Accor fidelity Programme. “ benefit offered . I hope Accor will review the hotel category and will open a decent hotel in Milani, otherwise I will change chain.

Dear Guest, thank You for leaving a review about Your stay at Hotel Mercure Milano Centro. We also thank You for coming for the fifth time at our Hotel, even if the services do not satisfy You. Customer care is the strength of our staff, for which we always receive very positive reviews. We will treasure Your considerations to improve the quality of our breakfast service; it is necessary to advise You that, since Mercure Milano Centro is an ancient Milanese building, the planimetry is not a modern one and that is why, at the moment, there is no room for a restaurant. Moreover, we are sorry because You did not entertain with any of our 54 TV channels. As for the noise of the heating system, we did not receive any reports of a necessary intervention from Your side; our maintenance technician would have been glad to fix the problem as quickly as possible. Finally, as in Your previous stays, You received the "Welcome Drink" set aside for Accor members. We hope to see You again in our Hotel. Please accept my best regards, Stefano Contini Reception Hotel Mercure Milano Centro

Very efficient service

Customer review rating 4.3/5

Gregory D. Business - 08/12/2019 Confirmed reviews ALL

Very efficient check-in, check-out, all you need at breakfast

Dear Guest, we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Great Option in Milan

Customer review rating 4.3/5

Gustavo Solo - 03/12/2019 Confirmed reviews ALL

+ Very close to the Historical Center. Walking distance from virtually anything. And 50 meters from the Metro station. + Very well kept. Old historical building but fully updated for all modern comforts. + Very helpful and polite staff. + reasonable price for the location. - Being a small hotel, it's often fully booked and late checkouts are not given.

Dear Guest, we really appreciate Your comments regarding Your stay at the Hotel Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Mr Jeremy h.

Customer review rating 4.3/5

Jerry H. Couples - 02/12/2019 Confirmed reviews ALL

All clean and functional with a great location for the city

Dear Mr. h., we really appreciate Your comments regarding Your stay at the Hotel Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Great location

Customer review rating 4.3/5

Paul Couples - 26/11/2019 Confirmed reviews ALL

Very helpful staff and terrific location for visiting Milan

Dear Guest, we really appreciate Your comments regarding Your stay at the Hotel Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

All well in Milano

Customer review rating 4.3/5

Andreas M. Business - 24/11/2019 Confirmed reviews ALL

As expected.

Dear Guest, we really appreciate Your comments regarding Your stay at the Hotel Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Tidy, convenient.

Customer review rating 4.3/5

Mike Couples - 22/11/2019 Confirmed reviews ALL

Room 306 was spacious and clean, but subject to quite a lot of noise from the street. But no noise from adjacent rooms. The lift is small and slow. Breakfast was not as good as I have had in some Ibis hotels, and the 'Welcome Drink' is laughable - a selection from the very, very limited drinks in the minibar. The proximity of the Metro is very convenient, but generates a kind of low rumbking noise in the hotel. Staff are very, very friendly and exceptionally helpful. But, overall, this feels like a three-star hotel.

Dear Mr. S., first of all thank You for leaving a review on Your stay at the Mercure Milano Centro. Our Hotel is located in a historic square, which is also crucial for city traffic and, due to the proximity to the center of Milan, the street noise could be a bit higher. Mercure Milano Centro is an ancient Milanese building, that is the reason why we do not have a bar to offer our Guests the “Welcome Drink” and a wider elevator. Anyway, Guests can find lots of coffee bars and Italian restaurants in the neighborhood of the Hotel. We look forward to seeing You again, in order to offer You always a better service. Please accept my best regards, Stefano Contini Reception Hotel Mercure Milano Centro

Enjoyable stay with very helpful staff.

Customer review rating 4.3/5

George W. Couples - 20/11/2019 Confirmed reviews ALL

During our stay of two nights we rested and recovered from a long flight. The staff were very obliging in meeting our needs and offered very helpful advice on finding our way in Milan. The room was comfortable, although a little too warm overnight. A good choice of tasty food was available for breakfast.

Dear GEORGE W., We very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Pappè Hotel Manager Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…

Very good location, comfortable room. Small eating area, only for breakfast, no bar.

Customer review rating 4.3/5

Ivan A. Business - 18/11/2019 Confirmed reviews ALL

Generally a good experience. However, the valet parking returned my car with a nail in the tire only discovered the moment the car was returned to me. The valet could not speak italian nor english nor any language I know. This was extremely inconvenient for this type of tire, as there are no spares tires and I had to drive back to the Nice, area in France, 340 kilometers away. Now, I might have to replace the tire which was very new and cost me EUR 236..... I would like at least a commercial gesture for the trouble and expense.

Dear Mr. A., we really much appreciate Your comments regarding Your stay at the Hotel Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Anyway, we are sorry to hear about the inconvenience You had with the tire, unfortunately it could have happened just before the car return and maybe nobody noticed it. Thanks again for sharing Your experience about the Hotel, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Great & especially the staff

Customer review rating 4.3/5

Thomas Couples - 11/11/2019 Confirmed reviews ALL

great

Cher Monsieur, nous Vous remercions pour Vos commentaires suite à Votre séjour à Mercure Milano Centro. C’est avec grand plaisir que nous recevons Vos compliments. Aussi, nous ne manquerons pas de partager Vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour Vous offrir un service irréprochable. Dans l’attente de Vous accueillir de nouveau, nous Vous prions de croire en l’expression de nos sentiments les meilleurs. Stefano Contini Reception Hotel Mercure Milano Centro

Practical location but need to be refreshed

Customer review rating 4.3/5

Marco A. Couples - 06/11/2019 Confirmed reviews ALL

The Mercure Hotel Milano Centro is an excellent solution for a stay in Milano. Perfectly located, walking distance from downtown, entrance for the metro just in front of the hotel door. The personnel is very kind and helpful, the welcome service excellent. However, the hotel and the rooms would need to be refreshed. We stayed in room 308; the bed quality is excellent but the bathroom and the general style of the room look dated.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Soon the Hotel will be renovated, and we really appreciate the new style. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angelica Receptionist Mercure Milano Centro Porta Venezia h5… tel: 0039/02/29… fax: 0039/02/29…
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