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Mercure Milano Centro 4 stars

Customer review rating 4.3/5 1,367 reviews

Mercure Milano Centro
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Hotel extras

Online check-in and fast check-out, free WIFI throughout the hotel, free Internet point in the lobby. Elegant air-conditioned meeting room. Small pets allowed for a supplement. Parking is available in the outdoor discounted parking garage

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / IroningPaying
  • Porter
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Milano Centro

Piazza Oberdan 12
20129
milano
italy

Tel: +390229403907

Fax: (+39)02/29526171

Check-in from 14h00

Check out up to 12h00

  • BUS :  90 LORETO (MM1)

  • MM1 RED LINE :  1 PORTA VENEZIA

  • PASSANTE FERROVIARIO :  S1,S2,S5,S6,S13 PORTA VENEZIA

  • TRAM :  29,9 PORTA VENEZIA

  • By plane

    LINATE At 6km / 3.73 miles

  • By plane

    MALPENSA At 45km / 27.96 miles

  • By train

    MILANO NORD CADORNA At 3.3km / 2.05 miles

  • By train

    PORTA GARIBALDI At 2.4km / 1.49 miles

  • By train

    STAZIONE CENTRALE At 2km / 1.24 miles

GPS :45.47472, 9.205507

Our accommodation(s)

32 elegant rooms where attention to detail and warm colors create the ultimate in comfort, with facilities including free WIFI, laptop safe, LCD TV with Sky and international channels, air conditioning, and tea and coffee making facilities.

Non-smoking Standard Room with single bed

  • Max. number of persons: 1
  • Area: From 12 m² / 129 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Superior Double Room, non smoking, view of the square

  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • Views: Historic side view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Non-smoking Standard Room with twin beds

Accessible room
  • Max. number of persons: 2
  • Area: From 15 m² / 161 sq ft
  • Views: Historic side view, Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
Rooms

Our restaurants and bars

RENZINI NORCINARTE

Type of cuisine: Mediterranean

Ristorante Umbro serving typical regional dishes: high-quality prosciutto, boar meat, game, local cheeses and much more.

Lunch

12:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 32 m²

  • Maximum capacity: 20 people

Find out more

Our guest reviews for
Mercure Milano Centro

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,367 reviews

tripadvisor

TripAdvisor Rating 4.0/5

851 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

still waiting for them to answer

Customer review rating 4.3/5

Stefania C. Solo - 27/03/2020 Confirmed reviews ALL

I could not get an answer from the hotel about what happens with the payment I have made for a reservation from march 16 to march 20, when the hotel was closed due to the imposed quarantine.

Very good stay, super nice staff

Customer review rating 4.3/5

Anonymous Business - 16/02/2020 Confirmed reviews ALL

As usual the Mercure Milano Centro’s staff gave me an excellent welcome and made sure I had everything I needed. This, added to the hotel’s central location, is perfect for me. One advice though: as you are renovating this hotel, please make sure the bathroom windows are as soundproof as the other windows and that the bathroom blinds are larger than the actual window.

Dear Mrs. S., it has been a great pleasure to host You once again in our Hotel. We really appreciate Your comments regarding Your stay at the Mercure Milano Centro; we will treasure Your opinions about the windows for the building renovation. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Well located

Customer review rating 4.3/5

Hemant Business - 10/02/2020 Confirmed reviews ALL

The hotel is quite centrally located and well connected with the metro service right next to it also serves a very well defined breakfast

Dear B., we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Another nice stay at the Mercure Milan

Customer review rating 4.3/5

Matthew B. Business - 27/01/2020 Confirmed reviews ALL

The front desk support was outstanding and helped me with additional needs. They also upgraded my room the next day after I checked in when it became available. They really made me feel like a valued guest.

Dear Guest, we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Very good location and nice breakfast

Customer review rating 4.3/5

Joanne Couples - 21/01/2020 Confirmed reviews ALL

Very good location and nice breakfast

Dear Guest, we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We inform You that rooms will be improved thanks to building renovation that will take place next summer. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

MUY COMODO

Customer review rating 4.3/5

Xavier T. Business - 15/01/2020 Confirmed reviews ALL

FACIL Y RAPIDO CHECK IN Y CHECK OUT. HABITACION FUNCIONAL Y AGRADABLE. SITUACION IDEAL.

Estimado Huésped, Le agradecemos enormemente Sus comentarios en relación a Su estancia en Mercure Milano Centro. Es siempre un placer recibir comentarios positivos, haremos extensivos Sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. AgradeciéndoLe una vez mas que haya compartido Su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Stefano Contini Reception Hotel Mercure Milano Centro

Friendly personnel

Customer review rating 4.3/5

Hans-joachim E. Couples - 14/01/2020 Confirmed reviews ALL

Rooms a little dark and small Very good city centre position A Little extensive in total But: very friendly and helpful personnel !

Dear Guest, we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We inform You that next summer the Hotel will be closed for building renovation and the rooms will be more operational. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

It should be as it used to be

Customer review rating 4.3/5

C. L. D. C. B. Couples - 10/01/2020 Confirmed reviews ALL

As per the last few years we have been using this Hotel every time we visit Milano. It is like our home in this city because we very much like its location and also because we are very familiar with all located in the surrounded area, which is fact is close to every single place you would like to visit. Besides of it, we really like the team that works in this hotel, they are gentle, very professional and specially helpful. However, the Hotel needs and update in the whole infrastructure but mostly in their rooms that are starting to be a bit deteriorated and old fashion with some equipment that don't work in the way it used to. We hope to come back to this Hotel again but certainly it is absolutely necessary to make immediate improvements for a more comfortable stay.

Dear Mr. Lopez de Castillla, we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take this opportunity to inform You that next summer the Hotel will be closed for building renovation, in order to offer our Guests more efficient services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

New Year at Milan

Customer review rating 4.3/5

Charisse P. Families - 08/01/2020 Confirmed reviews ALL

Great location, friendly and helpful staff, comfortable stay, clean and quiet.

Dear Mrs. P., we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing your experience, we hope to host You again in the future. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Excellent service and location

Customer review rating 4.3/5

Octavian Families - 06/01/2020 Confirmed reviews ALL

Very positive, including service, cleanness, attention.

Dear Guest, we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Hard bed, noisy tiny room.

Customer review rating 4.3/5

Joseph O. Couples - 28/12/2019 Confirmed reviews ALL

They're was Street people telling all good of the night. Mt wife and I got numb arms and fingers because the bed was so hard and the room was tiny. The advertised images made it look much larger then it was.

Dear Mr. O., thank You for taking Your time to tell us about Your experience at the Mercure Milano Centro. We would have been glad to solve the problems with you directly when You faced them. About the room You booked, it was a Superior Double room and so You received. It is a room of 20 square meters facing both Oberdan Square and Corso Buenos Aires, with a great view of one of the most important and historical squares of Milan. Almost every guest of Mercure Milano Centro appreciates the wi-fi line we offer for free, we would like to know what kind of problems You faced about that. We hope to see You again in our Hotel and we wish You a happy new year. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Professional friendly staff and Perfect location

Customer review rating 4.3/5

Polina N. Couples - 19/12/2019 Confirmed reviews ALL

This was very pleasant stay for a long weekend for a couple. We are thankful for an awesome assistance from the hotel staff!

Dear Mrs. N., we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

GREAT STAY!

Customer review rating 4.3/5

Cj Couples - 18/12/2019 Confirmed reviews ALL

Great service, wonderful spacious room

Dear Guest, we really appreciate Your comments regarding Your stay at the Hotel Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Excellent service by all people in Mercure Milano Centro!!

Customer review rating 4.3/5

Sophia C. Business - 14/12/2019 Confirmed reviews ALL

As always I receive a very warm welcome from all people in this hotel. Even if the hotel needs to be renovated all personnel makes everything possible to satisfy us. I do hope that all the people will be there always!!

Dear Guest, we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Absolutely lack of customer care

TripAdvisor rating 4.0/5

Barbara I Business - 09/12/2019 TripAdvisor review

Great location near the city center . I chose it because it is the only 4 star hotel in Milan from Accor . Unfortunately it doesn’t deserve neither satisfy any 4 start criteria : absolutely lack of client care , poor breakfast as assortiment and quality, old furniture, no restaurant , few choice of tv channels , super noise room heating , no “Accor fidelity Programme. “ benefit offered . I hope Accor will review the hotel category and will open a decent hotel in Milani, otherwise I will change chain.

Dear Guest, thank You for leaving a review about Your stay at Hotel Mercure Milano Centro. We also thank You for coming for the fifth time at our Hotel, even if the services do not satisfy You. Customer care is the strength of our staff, for which we always receive very positive reviews. We will treasure Your considerations to improve the quality of our breakfast service; it is necessary to advise You that, since Mercure Milano Centro is an ancient Milanese building, the planimetry is not a modern one and that is why, at the moment, there is no room for a restaurant. Moreover, we are sorry because You did not entertain with any of our 54 TV channels. As for the noise of the heating system, we did not receive any reports of a necessary intervention from Your side; our maintenance technician would have been glad to fix the problem as quickly as possible. Finally, as in Your previous stays, You received the "Welcome Drink" set aside for Accor members. We hope to see You again in our Hotel. Please accept my best regards, Stefano Contini Reception Hotel Mercure Milano Centro

Very efficient service

Customer review rating 4.3/5

Gregory D. Business - 08/12/2019 Confirmed reviews ALL

Very efficient check-in, check-out, all you need at breakfast

Dear Guest, we really appreciate Your comments regarding Your stay at the Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Great Option in Milan

Customer review rating 4.3/5

Gustavo Solo - 03/12/2019 Confirmed reviews ALL

+ Very close to the Historical Center. Walking distance from virtually anything. And 50 meters from the Metro station. + Very well kept. Old historical building but fully updated for all modern comforts. + Very helpful and polite staff. + reasonable price for the location. - Being a small hotel, it's often fully booked and late checkouts are not given.

Dear Guest, we really appreciate Your comments regarding Your stay at the Hotel Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Mr Jeremy h.

Customer review rating 4.3/5

Jerry H. Couples - 02/12/2019 Confirmed reviews ALL

All clean and functional with a great location for the city

Dear Mr. h., we really appreciate Your comments regarding Your stay at the Hotel Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

Great location

Customer review rating 4.3/5

Paul Couples - 26/11/2019 Confirmed reviews ALL

Very helpful staff and terrific location for visiting Milan

Dear Guest, we really appreciate Your comments regarding Your stay at the Hotel Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

All well in Milano

Customer review rating 4.3/5

Andreas M. Business - 24/11/2019 Confirmed reviews ALL

As expected.

Dear Guest, we really appreciate Your comments regarding Your stay at the Hotel Mercure Milano Centro. It is always a pleasure to receive positive feedback, I will share Your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again for sharing Your experience, we hope Your next visit will be as pleasant as the previous one. Sincerely, Stefano Contini Reception Hotel Mercure Milano Centro

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