Customer review rating 4.1/5 3,856 reviews
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Restaurant for up to 200 people, ideal for banquets
Central location just a few minutes' walk fromthe metro
Conference hall with 380 seats
Game areas, table tennis
Outdoor swimming pool and fitness center
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
Viale Suzzani 13
Contact email :
Check-in from 14h00
Check out up to 12h00
Milano Centrale Railway Station : Bus 42 Viale Suzzani
LILLA : 5 CA GRANDA
LINATE LIN At 12km / 7.46 miles
MALPENSA MXP At 45km / 27.96 miles
Milano Centrale At 3km / 1.86 miles
Milano P Garibaldi At 4km / 2.49 miles
GPS :45.506213, 9.197526
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Number of meeting rooms: 7
Maximum size: 442 m²
Maximum capacity: 312 people
Maximum banquet capacity: 312 people
100% genuine reviews from our guestsFind out more
Very poor communication/customer service.
Laura Families - 04/08/2020 Confirmed reviews ALL
We were unable to travel due to COVID19 travel restrictions. Prior to our stay, I emailed the hotel and asked for refund or a suggestion of what we could do (ie credit for a future booking). I did not receive a reply. After our reservation I received an invoice.
Explorer63498013949 05/03/2020 TripAdvisor review
Marcello, Mohamed Dahrawi, Antonio, Sara, Rui or Rudi (Operations n Points Mgr), Maria in ibis thank you all guys. I have to admit that not only each one of you was great but also the way you work as a team n love each others n cooperate together to help was more than super. The team work is the best I have seen in any hotels our of 30 countries and over 25 with accor.
Staff is friendly but food selection at breakfast is not matching a 4 star hotel by far
K. Solo - 03/03/2020 Confirmed reviews ALL
I am staying in Accor hotels for over 15 years. I have been to many Novotels around the world, but so poor breakfast i didn't see for long time. I kind of cheese a bit mozarela and that all , no slices of normal cheese , no Brie no Camambert ( so cheap in Italy ) i asked for fried egg, the answer was that i should pay 10 Euro for that. i was in a kind of shock . if your chef is preparing scrambled eggs for breakfast and any way he has to re fill it , why he can not make 10 fried eggs and put it near by the scrambled eggs. Bread : 3-4 white simple bread, no whole wheat bread whole( they are so many kinds) , no one kind of healthy bread . Peperoni and cucumbers are basic, why cant you put some cuts of those vegetable on the table. super food trend : nice to see 2-3 what called super food on the buffed, but if you server flex seeds not grinnded, they do not digest in our body as whole seeds. by the way my SIM card fall under my bed , and it seems that for long time no proper caccuum cleaner was done. i am sorry for my complain, it is probably the first time i am doing such a long complain. by the way i had a dinner at the dinning room and the steak i got was prefect really good source of meat and a chef who knows how to prepare steaks. thanks best regards
The worse check-in experience that I ever had at Novotel Milano Nord Ca Granda
Reg0901 Solo - 21/02/2020 Confirmed reviews ALL
To make sure that I have a room rest after 13 hours flight and early arrival into Milan, I pre-blocked one night before the actual arrival date, all are pre-paid and have clearly indicated as special note in the reservation. To my horror, my room was sold and the hotel claimed that because I did not show up on the pre-blocked night and the hotel was fully booked. i was invited for the online check in, and the confirmation to me cited my online check in was successful, but i still get to wait for 30 min, I was allocated a room at the end of the hallway on Level 1, despite my request to have room on the higher floor. the disappointment continues when I open the door, the room is NOT clean after the previous guests check out. The front office female who check me in refushed to look at it for herself, instead, Duty manager Emmanuel came to look at the situation and offered an upgrade to the executive room on Level 7. The infrastructure in this room seriously need an upgrade, safety box is broken, toilet flashing system, the water flow in the wash basin . the staff in the hotel generally are friendly, but the first female front office staff that i interact with is super rude and unfriendly. there is nothing interesting around the hotel, just a quiet neighbourhood. getting to town by Metro is approx, 30 min including walking time to the Metro station.
Shabby hotel with disinterested staff
Anonymous Families - 20/02/2020 Confirmed reviews ALL
Compared to other Novotels, this hotel is badly in need of refurbishment. The reception really didn’t appear interested and left is standing waiting on three occasions whilst working on their PCs. This is not usual for Novotels where we are normally met by friendly, enthusiasic and helpful staff.
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