Novotel Milano Nord Ca Granda

The hotel is well located (7min. walking distance to metro station Ca' Grande). The staff was friendly and helpful. The room was fine and had a Nespresso coffemachine and a water heater for tea at my disposal. The bed was comfortable, the bathroom was OK (but could use a touch up) . The Wi-Fi was working fine. I didn't have the opportunity to enjoy any meals in the hotels, so I can't judge either the breakfast nor the restaurant, but the hotel bar was pleasant and the barman was very kind.

The Room was okay, problem was that the toilette seat was hanging on one screw and it wasn't fixed (I was checking in on a sunday so maybe there was nobody there who could fix it but on monday it was fixed). The Breakfast was very good!

The location is great as it is near the Metro station and makes going to the city centre more accessible. The hotel reception staff and the restaurant staff were exemplary -- warm, always friendly and very helpful throughout my stay. The food at the restaurant was also satisfactory -- the pasta and wine choices are quite good. My hotel room was the big minus/negative though --- it was not thoroughly cleaned which I noticed immediately when I arrived particularly the bathroom, the facilities are also quite dated. The bed was uncomfortable and I could feel the rough parts of the mattess under the thin bed sheet. Further, I put out the sign for them to clean my room the following day but I returned to an unclean room (twice - at midday and then again later that evening --- and yet the cleaning staff seemed to be all over the floor in the morning I left). I stuck with it and didn't complain as I knew I was checking out the following day anyway and transferring to another hotel for my business meeting (cleanliness in that hotel was definitely way much better). If the hotel can improve the cleanliness of their rooms, then I would reconsider this in future trips as otherwise the hotel reception and the restaurant staff are all doing a great job.

Hi, It’s first time to stay in Novotel hotels, usually just take some spa in it around the world. I was shocked from novotel milano nord ca grande, it was managed so badly, the facilities are in bad condition, lobby toilets , lifts… etc also keeping luggage with extra fee! Please you need to pay attention for this branch because it carries Novotel brand!

The quality of the rooms in this hotel is below standard. A room was booked for 4 persons. Folding sofa for 2 persons low degree of comfort. The bathroom has walls with leaking water from the top floor, a toilet bowl with poor sanitary cleaning. The only positive option of the hotel is the restaurant with excellent food and good wine. Disappointment comes to you if, after a wonderful dinner in a hotel restaurant, you are in a poor quality room.