Novotel Milano Nord Ca Granda Hotel 4 stars

Everything was almost perfect

We stayed here for six nights with two young children (3 and 5 years old) the hotel was very good. The breakfast was quite diverse and the staff was always very friendly. The location is good. There is not much to do in the vicinity of the hotel, but metro station (with elevator) is within walking distance of less than 10 minutes. The hotel building is a bit outdated. That in itself is not bad, but the maintenance could be a little better.

The hotel offered everything we needed as a family with two small children. The pool and restaurant were even better than expected.

Really good location : 5min walk from Ca'granda metro Really clean and spacious rooms Multi languages speaking staff

The hotel, parking and area around it doesn`t like nice (and the closed Ibis next to it also doesn`t help). But inside it is much better. The rooms are a little outdated but the restaurant and pool are good. The breakfast is ok and because of the corona situation you have to walk via a counter where you can order what you want. The connection to the city center with the subway is very good.

Too short

all good but not enough people at the reception. 35mn waiting for the check in in the midle of the afternoon

This hotel don't like other Novotel.. Is deserve just one star air condition was not working and when we asked reception women abut it she said we are not in freezer breakfast don't deserve the price and we should wait for at least 20 minutes before we can get our food...

the botel should had been renovated many years ago. the carpets were dirty . there were open holes on the coridor ceiling. The room had no glasses for water, nor cups for tea/coffe, nor sachets of tea and sugar.There was just a lonely water kettle.... There was always a long queue for breakfast (though the staff tried their best to cope) and the scrabled eggs/bacon was cold EVERYDAY. The swimming pool was closed for four days, though we had paid for a hotel WITH a pool. The surrounding area was dirty and neglected, and shady people were hanging out after dark.

The staff was very friendly. What I don't understand is that shower gel and shampoo is offered at check in and not available in the room, that makes me feel like a beggar. The breakfast is overpriced and for the amount of guests 1 person serving the food is just not enough, the queue was very long, the wait was awfully long and when its your turn you feel rushed. That's not a nice experience for breakfast.

Hotel is a bit aged, but it’s not bad. Problem was that the a/c was barely working

Was there air condition? I could not find it.

Marcello, Mohamed Dahrawi, Antonio, Sara, Rui or Rudi (Operations n Points Mgr), Maria in ibis thank you all guys. I have to admit that not only each one of you was great but also the way you work as a team n love each others n cooperate together to help was more than super. The team work is the best I have seen in any hotels our of 30 countries and over 25 with accor.

The hotel is located 20mins by tube from the city centre but is easy to get to, it would be ideal if there was a direct service into the centre ( Duomo). The Ca Grand tube station is located 5 mins walk from the hotel, so cant complain.Upon checking in very late but was very quick with the nigh clerk. Our room was on the 4th floor, The room was spacious but was dusty. There was no functioning air conditioning which was a shame because if you opened up the windows, Mosquitoes would fly in and chew you whilst you slept.Mind you our stay was in Oct. The bathroom is basic but sterile.The bed was fine but there is a shortage of charge points in the room. Not the best Novotel room we have stayed in but livable for a day or two.

I was in MIlan recently for a conference and stayed at this hotel. Wonderful experience. Well mannared efficient staff. The breakfast has a good spread and healthy opyions also are available. The express laundry service is excellent and on time delivery.