Customer review rating 4.1/5 3,935 reviews
ALLSAFE approved hotel
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Spacious and comfortable rooms. Ideal for family, including pets
Central location just a few minutes' walk fromthe metro
380-seat convention center and restaurant ideal for banquets
Allsafe SGS-certified hotel. Free telephone medical consultation service.
Outdoor pool, playgrounds and fitness center
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Superior Room with one double bed and a sofa bed
Subject to availability
Superior room with twin beds
Subject to availability
Executive Room with 1 double bed and sofa
Number of meeting rooms: 7
Maximum size: 442 m²
Maximum capacity: 312 people
Maximum banquet capacity: 312 people
100% genuine reviews from our guestsFind out more
Anonymous Business - 23/05/2021 Confirmed reviews ALL
Was there air condition? I could not find it.
James M. Families - 18/10/2020 Confirmed reviews ALL
located not far from the center yet easy to get with the car. big parking space. rooms were small but clean. you could see that the staff was observing the covid-rules.
Not so well located
Anonymous Solo - 01/10/2020 Confirmed reviews ALL
The service was very limited during this covid period.
the good stay was just a memory
Ginevra Business - 17/09/2020 Confirmed reviews ALL
I understand the re-opening due to COVID and the fact that they ar enot fully operating, however, from reception to the bar and the restaurant the service received was not as i remembered. On top i had to change room as the initial one wasnt working properly and was extremly dirty (toilet) and i have been moved to a new room, even dirtier, where the air conditioning wasnt working... a big big disappoitnment. i m sure i will not stay there anymore, despite travelling and staying at this hotel on a weekly basis i will have to change it
Very poor communication/customer service.
Laura Families - 04/08/2020 Confirmed reviews ALL
We were unable to travel due to COVID19 travel restrictions. Prior to our stay, I emailed the hotel and asked for refund or a suggestion of what we could do (ie credit for a future booking). I did not receive a reply. After our reservation I received an invoice.
Our most recent 20 reviews
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