Sofitel Queenstown Hotel and Spa 5 stars

Name: Sofitel Queenstown Hotel & Spa | Luxury Spa Hotel | ALL - ALL
Address: 8 Duke Street, PO Box 1797, QUEENSTOWN, 9300, NZ
Telephone: +6434500045
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 890 reviews

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8 Duke Street, PO Box 1797, 9300 QUEENSTOWN, New Zealand

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Sofitel Queenstown Hotel and Spa

French luxury and local cuisine in the world's most exciting city

Experience refined luxury at Sofitel Queenstown Hotel & Spa. Be captivated by its elegant blend of timeless design and local inspiration, offering a unique sense of style and comfort. Ideally situated in the heart of Queenstown, the hotel features 84 beautifully appointed rooms and suites, two boutique conference venues, the stylish Left Bank Bistro, the intimate Le Salon Rouge, and the acclaimed Jervois Steak House.

Centrally located in Queenstown's vibrant dining and entertainment district, Sofitel Queenstown Hotel & Spa is the perfect base for exploring the town and nearby ski resorts or adventure attractions. Just 15 minutes from the airport, you can take a stroll down to the shores of Lake Wakatipu, or up to Queenstown's scenic vantage point and adventure attraction Skyline Luge during your stay.

Combine Queenstowns' rugged nature with our luxurious hotel to experience the ultimate New Zealand holiday and get the best of both worlds.

Enter a luxurious alpine haven where elegance meets character. Blending French zest with the unique spirit of Queenstown, your stay promises to be nothing short of exceptional. We look forward to welcoming you.

Jeremy Samuels, Hotel Management

We are delighted to announce that we will be undergoing some exciting hotel renovations from 22 April 2025 until 30 June 2025!
These renovations are set to enhance our guest experience for years to come, with all of our rooms fully refreshed, ready for winter 2025.
There may be some noise disruptions between the hours of 9am and 5pm and availability may be impacted.
For any queries, please reach out to our front office team on 03 450 0045.
Thank you for your understanding.

Hotel extras

Central location in town
Award-winning day Spa
2 stylish meeting spaces
Luxury done with French zest

Our accommodation(s)

Room

SUPERIOR ROOM, 1 King Size Bed, Double Spa Bath, Juliet Balcony.

3 pers. max
41 m² / 441 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Balcony

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

SUPERIOR ROOM, 2 Double Beds, Double Spa Bath,Juliet Balcony.

3 pers. max
41 m² / 441 sq ft

Bedding 2 x Double bed(s)
Most of the accommodation: Terrace

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

SUPERIOR ACCESSIBLE ROOM, 1 King Size Bed, Accessible Bathroom

3 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)
Accessible room

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

LUXURY ROOM, 1 King Bed, Spa Bath, Remarkables View, Juliet Balcony.

3 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)
Views: Mountain view
Most of the accommodation: Balcony

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Suite

JUNIOR SUITE, 1 King Size Bed, Double Spa Bath, Seperate Living Room, Juliet Balcony.

3 pers. max
62 m² / 667 sq ft

Bedding 1 x King size bed(s)
Views: City View or Mountain view
Most of the accommodation: Balcony

From NaN € NaN NZD Note

Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Suite

PRESTIGE SUITE, 1 King Size Bed, Separate Living Room, Remarkables View.

3 pers. max
88 m² / 947 sq ft

Bedding 1 x King size bed(s)
Views: Mountain view
Most of the accommodation: Balcony or Corner Room

From NaN € NaN NZD Note

Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Suite

OPERA SUITE, 1 King Size Bed, Living Room, Patio, Outdoor Jacuzzi, Lake View.

3 pers. max
65 m² / 699 sq ft

Bedding 1 x King size bed(s)
Views: Lake View or Mountain view
Most of the accommodation: Fireplace

From NaN € NaN NZD Note

Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Penthouse

PENTHOUSE NO 5, 1 King Size Bed, Separate Living Room, Large Patio, Outdoor Jacuzzi, Lake View

3 pers. max
130 m² / 1399 sq ft

Bedding 1 x King size bed(s)
Views: City View or Lake View or Mountain view or Panorama view or Patio
Most of the accommodation: Fireplace

From NaN € NaN NZD Note

Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Penthouse

PENTHOUSE No 10, 1 King Size Bed, Separate Living, Private Theatre, Outdoor Jacuzzi, Lake View

3 pers. max
225 m² / 2421 sq ft

Bedding 1 x King size bed(s)
Views: Lake View or Mountain view

From NaN € NaN NZD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

SUPERIOR ACCESSIBLE ROOM, 1 King Size Bed, Accessible Bathroom

3 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)
Accessible room

From NaN € NaN NZD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Sofitel Queenstown Hotel and Spa

8 Duke Street, PO Box 1797
9300 QUEENSTOWN
New Zealand

GPS:-45.031318, 168.658901

+64 3 450 0045

+64 3 450 0046

Queenstouw Int. and Dom. Airport

Airport

Access: 7 km / 4.35 mi 12 min drive

Shuttle

Shuttle on call

Sky City Casino

Casino

Access: 100 m / 0.06 mi 4 min walk

Queenstown Casino

Casino

Access: 200 m / 0.12 mi 2 min walk

Queenstown Cinema

Cinema district

Access: 200 m / 0.12 mi 2 min walk

Queenstown Gardens

Botanical gardens

Access: 1 km / 0.62 mi 15 min walk / 5 min drive

Jet Boat

Other attractions

Access: 8 km / 4.97 mi 10 min drive

Shuttle

Shuttle on call

Rafting

Other attractions

Access: 10 km / 6.21 mi 20 min drive

Shuttle

Shuttle on call

Bungy Jumping

Tourist attraction

Access: 10 km / 6.21 mi 20 min drive

Golf Course

Golf course

Access: 14.8 km / 9.2 mi 24 min drive

Shuttle

Shuttle on call

Coronet Peak

Ski area

Access: 15 km / 9.32 mi 20 min drive

Shuttle

Shuttle scheduled

Helicopter Tours

Other attractions

Access: 15 km / 9.32 mi 15 min drive

Shuttle

Shuttle on call

Arrowtown

Historic monument

Access: 25 km / 15.54 mi 30 min drive

The Remarkables

Ski area

Access: 25 km / 15.54 mi 40 min drive

Shuttle

Shuttle scheduled

Dart River Safaris

Other attractions

Access: 45 km / 27.96 mi 50 min drive

Shuttle

Shuttle on call

Lake Wakatipu

Lake

Access: 300 m / 0.19 mi 2 min walk

DOC Trails Parks

Wood/forest

Access: 25 km / 15.54 mi 30 min drive

Shuttle

Shuttle on call

The Mall

Shopping centre/mall

Access: 200 m / 0.12 mi 1 min walk

100 eateries

Restaurant and cafe district

Access: 200 m / 0.12 mi 2 min walk

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

LEFT BANK BISTRO

Find a delightful atmosphere for breakfastat Sofitel Queenstown Hotel and Spa's Left Bank Cafe, inspired by the Parisian cafe lifestyle.

Le Salon Rouge

Reminiscent of a prohibition era speakeasies and supper clubs, Le Salon Rouge is a celebration of the senses featuring rich reds and velvet décor throughout complimented by soft candle lighting.

Meetings & Events

Number of Meeting Room: 2
Surface of the largest room: 95 m² / 1022.571 sq ft
Maximum seats capacity: 90
Maximum capacity for banquets: 60

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 890 reviews

TripAdvisor Rating 4.6/5 1,991 reviews

Best hotel in Queenstown with a perfect location and very nice staff

Philippe T Couples - 5/6/2025 TripAdvisor review

We had a perfect 4 night stay at the Sofitel Queenstown. The location is perfect, with easy walking to all restaurants and attractions. The staff at reception, concierge, breakfast and restaurant is amazing. They are efficient and you feel very welcome. I especially remember Jean (front-desk manager) and Morgan (waiter), but really all the staff is great. Their restaurant 'Le petit salon' and their bar is amazing : very intimate and fantastic food. You must try it ! Last but not least, they offer great perks for Accor's members. We spent two other nights in another hotel in Queenstown, but we really recommend the Sofitel.

Bonjour Philippe, Thank you so much for your wonderful review! We’re thrilled to hear that your 4-night stay at Sofitel Queenstown was such a memorable experience. It’s heartening to know that our central location, warm hospitality, and dedicated team contributed to your perfect visit. We’ll be sure to pass on your kind words to Jean and Morgan—recognition like this truly means a lot. We’re also delighted that you enjoyed Le Petit Salon and the intimate charm of our bar, as well as the exclusive perks for our valued Accor members. Thank you for recommending us so highly—especially after experiencing other accommodations in Queenstown. We hope to have the pleasure of welcoming you back again soon. Kind Regards, Pradnya Lohate Front Office Manager

Jayden S. Couples - 5/4/2025 Confirmed reviews ALL

Liz C. Couples - 4/30/2025 Confirmed reviews ALL

Coralie S. Couples - 4/28/2025 Confirmed reviews ALL

Great location, Room was stunning, Food was most enjoyable, staff were friendly and helpful, & the upgrade was most enjoyable. The only disappointing part was the bed was uncomfortable. We believe springs had given way on the mattress. We raised this with reception on the second day which was reported to housekeeping. Nothing changed for the last night so we modified with a pillow between the base & mattress. That helped with removing the dip in the bed. Other than there we thoroughly enjoyed our stay and will return one day.

Well located, mostly friendly staff,

Dr G. W. Friends - 4/26/2025 Confirmed reviews ALL

The initial room 515 was quite nice. However, I had requested a suite upgrade and agreed to pay the difference. Initially, I was told that it wasn’t available. Within hours, e helpful staff members, male, African descent, was very helpful and organized the room 414. There was good space, the bathroom was nice, but the remaking furnishings were not of modern luxury style. The pre dinner drinks in the Liddy cocktail bar is a winning service. The car parking is a negative, just too expensive. Overall, it’s was a good stay.

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Web-users rating

Other web-users rate our hotel

377 reviews 9.4/10 Location
499 reviews 7.8/10 Room
621 reviews 9.3/10 Service
14 reviews 1.9/10 WiFi
172 reviews 8.2/10 Vibe
129 reviews 8.7/10 Food
128 reviews 8.3/10 Breakfast
109 reviews 7.7/10 Cleanliness

122 reviews 9.1/10 Location
170 reviews 8.1/10 Room
231 reviews 9.4/10 Service
68 reviews 6.2/10 Comfort
52 reviews 8.3/10 Vibe
37 reviews 8/10 Breakfast
30 reviews 8.1/10 Cleanliness
18 reviews 5.9/10 Value

47 reviews 9.5/10 Location
63 reviews 7.3/10 Room
95 reviews 9.2/10 Service
29 reviews 6/10 Comfort
26 reviews 8.7/10 Breakfast
17 reviews 8.9/10 Food
16 reviews 7.6/10 Cleanliness
6 reviews 5.9/10 Value

16 reviews 9.5/10 Location
33 reviews 7.7/10 Room
40 reviews 9.2/10 Service
12 reviews 7.7/10 Vibe
10 reviews 8.9/10 Food
7 reviews 7.7/10 Cleanliness

10 reviews 9.5/10 Location
20 reviews 7.2/10 Room
19 reviews 9.5/10 Service
9 reviews 6.4/10 Comfort
6 reviews 7.8/10 Cleanliness
6 reviews 7.6/10 Vibe

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All our hotels in Queenstown

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

Sofitel Queenstown Hotel and Spa 5 stars

Description

Hotel extras

Our accommodation(s)

SUPERIOR ROOM, 1 King Size Bed, Double Spa Bath, Juliet Balcony.

SUPERIOR ROOM, 2 Double Beds, Double Spa Bath,Juliet Balcony.

JUNIOR SUITE, 1 King Size Bed, Double Spa Bath, Seperate Living Room, Juliet Balcony.

PRESTIGE SUITE, 1 King Size Bed, Separate Living Room, Remarkables View.

OPERA SUITE, 1 King Size Bed, Living Room, Patio, Outdoor Jacuzzi, Lake View.

PENTHOUSE NO 5, 1 King Size Bed, Separate Living Room, Large Patio, Outdoor Jacuzzi, Lake View

PENTHOUSE No 10, 1 King Size Bed, Separate Living, Private Theatre, Outdoor Jacuzzi, Lake View

SUPERIOR ACCESSIBLE ROOM, 1 King Size Bed, Accessible Bathroom

Hotel location

Access and transport

Hotel services

LEFT BANK BISTRO

Le Salon Rouge

Breakfast

Fitness center

Spa

Meetings & Events

Weddings

Our guest reviews

Web-users rating

Our other establishments nearby