ibis budget Béziers Centre Palais Congrès 2 stars

Very unpleasant stay as our room stank of smoke! We have stayed here twice before and never had this problem so were shocked when we opened the door and the smell hit us. Also there were cigarette burns all over the floor! A truly horrible room. When we booked it we were not given the choice of smoking or non smoking. Apart from this problem we would have rated the hotel much higher. It’s in a great location and the staff are friendly and helpful. We were told that they were due a refurbishment of these rooms and adopting a no smoking policy. Hopefully this will happen so other guests do not have to endure the same experience.

The staff were helpful the room was clean. The only small complaint is that it was quite noisy, but that was not the fault of the hotel.

The elevator was not working. We were on the fourth floor. Good for the heart. In addition, our Hotel pass did not access the stairway to the garage. We either had to be led through the lobby of the partner hotel and use their elevator, or get someone at the desk to open the door for us. Not a single worker was ever seen trying to repair the elevator.

The standard of the hotel reflects the neighborhood, and if one wonders what can be done about it, here it is - at least vacuum the carpeting at the wall (the thick layer of dust is visible with bare eye) and scrub the elevator, it is filthy, and not due to any construction work. These are first impression items which left me wondering if it is the same cleaning crew that services the adjacent Mercure.

Stayed here for 3 nights and found it excellent value. 5 min walk from Allées Paul Riquet where you can find lots of cafes and restaurants and a bric-a-brac market on a Tuesday. About a 10-15 min walk to the old town where you will find the Cathedral and old bridge. Comfortable bed and good hot shower. Room cleaned and towels changed daily. Shower gel & soap was provided. No hairdryer but the receptionist lent me one. My room was very quiet (408). I didn't have breakfast as I like to eat out in the cafes. I would definitely stay here again if i visit Béziers - which is a wonderful town. My only gripe was that no one at reception offered me a map of gave me ideas what to do and see in the area - this would have been helpful.

I love Ibis Budget. Excellent value, great functionality. Beziers Centre Hotel is within a 10 - 15 minute walk of everything worth seeing and doing in this underrated city. The room was basic but perfectly fine. My companion is a smoker so appreciated the smoking room. I don't smoke but was happy with the cleanliness and comfort of the room. The hotel staff were unobtrusive but excellent. All in all, well pleased. Thank you.

We arrived at the hotel from the hospital after injuring my leg while boating on the Canal du Midi. Upon arrival we were met by two hotel employees who recognized my discomfort and settled us into a room immediately. Each time we made a request for assistance the staff were able to fulfill our needs and also treat us kindly. We were moved to a disabled room and continued to require extra assistance with ice for the injury. Each time the staff responded kindly and quickly. We never expected such cooperation and assistance at such a modest hotel. The team must be commended and congratulated for their customer service.

Convivial !

Quick and efficient check in. Room spotlessly clean. Quiet area of town so no external noise. Comfortable bed and good powerful shower. Rather uninspiring breakfast buffet. WiFi was rather slow and intermittently unreliable. Good overall stay.

Nice hotels in city center

Were very happy to arrive here after a long journey. Everything we needed. Simple yet clean.

Very comfortable and enjoyable.

Very good hotel though 3km from town centre and only 2 buses an hour but costing only €1 per journey. On checking in receptionist was very very helpful with tourist knowledge. Hotel is walking distance of the Medieval City but 45 minutes from town centre over footpaths in poor condition and blocked by parked cars

Bruits +++++++

Agradable