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ibis budget Béziers Centre Palais Congrès 2 stars

Customer review rating 4.0/5 1,115 reviews
ibis budget Béziers Centre Palais Congrès
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Room 1

Number of guests
Children's age

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When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Free WIFI throughout the hotel

  • Located in the city center, next to the convention center

  • Gare de Béziers train station: 10-min walk

  • Hot drinks, cold drinks and snacks available 24/7

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Electric car recharging units
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Béziers Centre Palais Congrès

Rue Racine
Angle de l'Avenue Saint Saëns
34500
beziers
france

Tel: +33892683073

Fax: (+33)4/67001998

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    BÉZIERS CAP D AGDE At 20km / 12.43 miles

  • By car

    A9 / sortie centre ville At 0.1km / 0.06 miles

  • By train

    GARE FERROVIERE At 1km / 0.62 miles

GPS :43.34251, 3.220561

Our accommodations

Accessible room

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: 3
  • Wireless internet in your room

Our guest reviews for
ibis budget Béziers Centre Palais Congrès

100% genuine reviews from our guests

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ALL Rating 4.0/5

1,115 reviews

tripadvisor

TripAdvisor Rating 3.5/5

331 reviews

Very unpleasant stay as our room stank of smoke!

Customer review rating 4.0/5

Sheila Couples - 29/11/2019 Confirmed reviews ALL

Very unpleasant stay as our room stank of smoke! We have stayed here twice before and never had this problem so were shocked when we opened the door and the smell hit us. Also there were cigarette burns all over the floor! A truly horrible room. When we booked it we were not given the choice of smoking or non smoking. Apart from this problem we would have rated the hotel much higher. It’s in a great location and the staff are friendly and helpful. We were told that they were due a refurbishment of these rooms and adopting a no smoking policy. Hopefully this will happen so other guests do not have to endure the same experience.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Emma Ewan Adjointe de direction T : +33 4 67 00 19 96 Ibis Budget Béziers Centre

Overnight stay

Customer review rating 4.0/5

Henry Solo - 20/11/2019 Confirmed reviews ALL

The staff were helpful the room was clean. The only small complaint is that it was quite noisy, but that was not the fault of the hotel.

Dear client, We very much appreciate your comments regarding your stay at the ibis budget Béziers Centre Palais Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Ewan Adjointe de direction T : +33 4 67 00 19 96 Ibis Budget Béziers Centre

Satisfactory.

Customer review rating 4.0/5

Paul J. Couples - 02/11/2019 Confirmed reviews ALL

The elevator was not working. We were on the fourth floor. Good for the heart. In addition, our Hotel pass did not access the stairway to the garage. We either had to be led through the lobby of the partner hotel and use their elevator, or get someone at the desk to open the door for us. Not a single worker was ever seen trying to repair the elevator.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. For the elevator, unfortunatly, they have to order a piece that they don't have in stock, that 's why you didin't see anybody. We are really soory about this inconvenience. Sincerely, Emma Ewan Adjointe de direction T : +33 4 67 00 19 96 Ibis Budget Béziers Centre

Somewhat shabby

Customer review rating 4.0/5

Anonymous Solo - 10/10/2019 Confirmed reviews ALL

The standard of the hotel reflects the neighborhood, and if one wonders what can be done about it, here it is - at least vacuum the carpeting at the wall (the thick layer of dust is visible with bare eye) and scrub the elevator, it is filthy, and not due to any construction work. These are first impression items which left me wondering if it is the same cleaning crew that services the adjacent Mercure.

Dear IZABELA G., Thank you for taking the time to tell us about your experience at the ibis budget Béziers Centre Palais Congrès. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Ewan Adjointe de direction T : +33 4 67 00 19 96 Ibis Budget Béziers Centre

Pleasant stay

Customer review rating 4.0/5

Charlotte Solo - 08/10/2019 Confirmed reviews ALL

Stayed here for 3 nights and found it excellent value. 5 min walk from Allées Paul Riquet where you can find lots of cafes and restaurants and a bric-a-brac market on a Tuesday. About a 10-15 min walk to the old town where you will find the Cathedral and old bridge. Comfortable bed and good hot shower. Room cleaned and towels changed daily. Shower gel & soap was provided. No hairdryer but the receptionist lent me one. My room was very quiet (408). I didn't have breakfast as I like to eat out in the cafes. I would definitely stay here again if i visit Béziers - which is a wonderful town. My only gripe was that no one at reception offered me a map of gave me ideas what to do and see in the area - this would have been helpful.

Dear customer, We very much appreciate your comments regarding your stay at the ibis budget Béziers Centre Palais Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Ewan Adjointe de direction T : +33 4 67 00 19 96 Ibis Budget Béziers Centre

Great value, excellent location.

Customer review rating 4.0/5

Les L. Friends - 05/10/2019 Confirmed reviews ALL

I love Ibis Budget. Excellent value, great functionality. Beziers Centre Hotel is within a 10 - 15 minute walk of everything worth seeing and doing in this underrated city. The room was basic but perfectly fine. My companion is a smoker so appreciated the smoking room. I don't smoke but was happy with the cleanliness and comfort of the room. The hotel staff were unobtrusive but excellent. All in all, well pleased. Thank you.

Dear LESLIE L., We very much appreciate your comments regarding your stay at the ibis budget Béziers Centre Palais Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Ewan Adjointe de direction T : +33 4 67 00 19 96 Ibis Budget Béziers Centre

Traveler recovering from injury at Ibis Budget Beziers Centre Palais Congres

Customer review rating 4.0/5

Shirley R. Couples - 25/09/2019 Confirmed reviews ALL

We arrived at the hotel from the hospital after injuring my leg while boating on the Canal du Midi. Upon arrival we were met by two hotel employees who recognized my discomfort and settled us into a room immediately. Each time we made a request for assistance the staff were able to fulfill our needs and also treat us kindly. We were moved to a disabled room and continued to require extra assistance with ice for the injury. Each time the staff responded kindly and quickly. We never expected such cooperation and assistance at such a modest hotel. The team must be commended and congratulated for their customer service.

Dear SHIRLEY r., We very much appreciate your comments regarding your stay at the ibis budget Béziers Centre Palais Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hope your leg is getting better. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Ewan Adjointe de direction T : +33 4 67 00 19 96 Ibis Budget Béziers Centre

Simple, Efficace.

Customer review rating 4.0/5

D.b. Couples - 30/08/2019 Confirmed reviews ALL

Convivial !

Monsieur B., Nous sommes ravis de lire que vous avez apprécié votre passage dans notre hotel et nous vous remercions pour vos aimables commentaires. Nous espérons avoir le plaisir de vous accueillir de nouveau. Bien à vous, Karine CARTIER Directrice T : +33 4 67 00 19 96 Ibis Budget Béziers Centre

Good Value Stay

Customer review rating 4.0/5

David P. Solo - 27/08/2019 Confirmed reviews ALL

Quick and efficient check in. Room spotlessly clean. Quiet area of town so no external noise. Comfortable bed and good powerful shower. Rather uninspiring breakfast buffet. WiFi was rather slow and intermittently unreliable. Good overall stay.

Dear DAVID P., We very much appreciate your comments regarding your stay at the ibis budget Béziers Centre Palais Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine CARTIER Directrice T : +33 4 67 00 19 96 Ibis Budget Béziers Centre

Satisfied

Customer review rating 4.0/5

Ed Families - 24/08/2019 Confirmed reviews ALL

Nice hotels in city center

Dear ELYSEE F., We are happy to read that you have appreciated your recent stay and we thank you for your nice comments concerning our hotel. We will be pleased to welcome you again for your next stay. Sincerely, Karine CARTIER Directrice T : +33 4 67 00 19 96 Ibis Budget Béziers Centre

Very convenient for central Beziers

Customer review rating 4.0/5

Carole W. Couples - 16/07/2019 Confirmed reviews ALL

Were very happy to arrive here after a long journey. Everything we needed. Simple yet clean.

Dear Client, We very much appreciate your comments regarding your stay at the ibis budget Béziers Centre Palais Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Ewan Adjointe de direction T : +33 4 67 00 19 96 Ibis Budget Béziers Centre

Good, great value.

Customer review rating 4.0/5

John Friends - 29/06/2019 Confirmed reviews ALL

Very comfortable and enjoyable.

Dear JOHN W., We very much appreciate your comments regarding your stay at the ibis budget Béziers Centre Palais Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Ewan Adjointe de direction T : +33 4 67 00 19 96 Ibis Budget Béziers Centre

very good

TripAdvisor rating 3.5/5

Oliver D Solo travel - 23/06/2019 TripAdvisor review

Very good hotel though 3km from town centre and only 2 buses an hour but costing only €1 per journey. On checking in receptionist was very very helpful with tourist knowledge. Hotel is walking distance of the Medieval City but 45 minutes from town centre over footpaths in poor condition and blocked by parked cars

Customer review rating 4.0/5

Pas P. Business - 15/06/2019 Confirmed reviews ALL

Bruits +++++++

Madame, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Nous avons averti notre personnel du problème que vous avez rencontré et espérons que le souci ne se reproduise pas. Veuillez agréer, Madame,, nos salutations distinguées. Emma Ewan Adjointe de direction T : +33 4 67 00 19 96 Ibis Budget Béziers Centre

Buen hotel

Customer review rating 4.0/5

Juanjo Couples - 27/04/2019 Confirmed reviews ALL

Agradable

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Emma Ewan Adjointe de direction T : +33 4 67 00 19 96 Ibis Budget Béziers Centre

Excellent overnight hotel

Customer review rating 4.0/5

Hilary Couples - 25/04/2019 Confirmed reviews ALL

The reception staff were friendly and helpful ,room clean and as expected. Breakfast self service and had all that was required.

Dear HILARY T., We very much appreciate your comments regarding your stay at the ibis budget Béziers Centre Palais Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Ewan Adjointe de direction T : +33 4 67 00 19 96 Ibis Budget Béziers Centre

Simple, Clean & Friendly Staff

Customer review rating 4.0/5

Belle Families - 05/11/2018 Confirmed reviews ALL

It was fine, the hotel is a bit worn out, however the staff is friendly. The cleaning staff are super nice helpful and attentive.

We very much appreciate your comments regarding your stay at the ibis budget Béziers Centre Palais Congrés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Ewan Adjointe de direction T : +33 4 67 00 19 96 Ibis Budget Béziers Centre

I had a long and replenishing sleep after a long journey

Customer review rating 4.0/5

Drew L. Solo - 25/09/2018 Confirmed reviews ALL

The reception staff were polite and helpful and I enjoyed a long restful sleep after a tiring travel to Beziers

Dear Customer, We very much appreciate your comments regarding your stay at the ibis budget Béziers Centre Palais Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Ewan Adjointe de direction T : +33 4 67 00 19 96 Ibis Budget Béziers Centre

Great value and spotless rooms cleaned so well

Customer review rating 4.0/5

Peter K. A. D. B. Friends - 15/09/2018 Confirmed reviews ALL

Amazing value minutes from centre friendly staff just basic but clean and room had all you need Breakfast great vale and plenty of variety Just can't fault will be returning next year

Dear customer, We very much appreciate your comments regarding your stay at the ibis budget Béziers Centre Palais Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to see you next year. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Ewan adjointe de direction T : +33 4 67 00 19 96 Ibis Budget Béziers Centre

DIsgusting

Customer review rating 4.0/5

Mike G. Solo - 10/09/2018 Confirmed reviews ALL

I didn't check in on friday but needed to stay on saturday and your staff were unhelpful. it's a disgraceful position given I paid in full in advance.

Dear MIKE G., Thank you for taking the time to tell us about your experience at the ibis budget Béziers Centre Palais Congrès. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Directrice T : +33 4 67 00 19 96 Ibis Budget Béziers Centre
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