Sofitel Luxembourg Le Grand Ducal 5 stars

Customer review rating (ALL Rating) 4.8/5 1,355 reviews

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Sofitel Luxembourg Le Grand Ducal - Image 1
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GPS 35 rue du Laboratoire, L 1911 LUXEMBOURG, POSTALE 40 boulevard d Avranches, 1160 LUXEMBOURG, Luxembourg

Description

Hotel extras

  • Exceptional view of the old town of Luxembourg

  • Top floor world cuisine Restaurant and innovative cocktail Bar

  • Prime location in the city center

  • Indoor parking possibilities

  • Tailor offer for your meetings and events

Our accommodation(s)

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Hotel location

Sofitel Luxembourg Le Grand Ducal

GPS 35 rue du Laboratoire, L 1911 LUXEMBOURG, POSTALE 40 boulevard d Avranches
1160 LUXEMBOURG
Luxembourg

GPS:49.606109, 6.137766

Telephone
Fax +352 26 48 02 23

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MU LUXEMBOURG

Located on the top floor of Sofitel Luxembourg Le Grand Ducal, Mu Luxembourg restaurant will seduce you with its unique view over Luxembourg and with its concept associating assorted small plates, exceptional beef and exclusive chocolate creations.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  1,355 reviews

TripAdvisor Rating  4.5/5  2,095 reviews

Certificate of excellence 2024

Pleasant stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Hotel is well maintained and location is about 15-min walk from the centre. Hotel staff informed us in advance of a music event so we were prepared for the noise. Did an upgrade to a nice suite.

Dear Mr L., Thank you for taking the time to rate your experience in our hotel. We are delighted to know that you appreciated our services and we hope to have the pleasure of seeing you again in the future. Sincerely, Fernando López Lens General Manager

Great hotel, well located but odd experience this stay.

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

I was appreciative of the upgrade given but the room smelt weird and someone had accessed the room without my consent after I had checked in. I’ve stayed at this property numerous times when I visit Luxembourg for business but something was very odd during this visit. I’m hoping it was just a one off, I’m back again in a couple of weeks and will be staying here.

Dear Mr F., Thank you for taking the time to tell us about your experience at the Sofitel Luxembourg Le Grand Ducal. I am sorry that this time your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Sofitel we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando López Lens General Manager

Good stay, love the city

Customer review rating 3.5/5

Peter Business - Confirmed reviews ALL

Nice hotel but uncomfortable mattress

Dear Mr B., Thank you for taking the time to review your experience in our hotel. We are delighted to know that you appreciated your stay. We will make a note regarding the matress toppe to be removed during your next stay. We look forward to welcoming you back soon. Sincerely, Fernando López Lens General Manager

Excellent breakfast!

TripAdvisor rating 5.0/5

Kristof_M Business - TripAdvisor review

The breakfast is excellent, especially when you manage to get a seat at the window! The restaurant is nice and the bar definitely worth a visit. Great location. Would stay again and can definitely recommend for both business as well as leisure.

Dear Kristof, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our breakfast and found a seat by the window to take in the view. Our team works hard to provide a pleasant atmosphere, and it’s great to know you appreciated both the restaurant and bar. We're glad you found our location convenient and that you would consider staying with us again. Your recommendation means a lot, and we look forward to welcoming you back for another memorable stay, whether for business or leisure!

Great

Customer review rating 5.0/5

Nikitas Solo - Confirmed reviews ALL

Please do not spam my e-mail with request ls of satisfaction review.

Dear Mr P., Thank you for taking the time to rate your experience in our hotel. We took note and we will remove you from our mailing list. Wishing you a great day. Sincerely, Fernando López Lens General Manager.

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Other web-users rate our hotel

  • 378 reviews 9.4/10 Location
  • 712 reviews 9/10 Room
  • 720 reviews 9.6/10 Service
  • 32 reviews 3.3/10 WiFi
  • 274 reviews 8.9/10 Breakfast
  • 271 reviews 8.1/10 Comfort
  • 245 reviews 8.8/10 Food
  • 145 reviews 9.3/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.