Sofitel Luxembourg Le Grand Ducal 5 stars

Customer review rating (ALL Rating) 4.7/5 1,431 reviews

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GPS 35 rue du Laboratoire, L 1911 LUXEMBOURG, POSTALE 40 boulevard d Avranches, 1160 LUXEMBOURG, Luxembourg

Description

Hotel extras

  • Exceptional view of the old town of Luxembourg

  • Top floor world cuisine Restaurant and innovative cocktail Bar

  • Prime location in the city center

  • Indoor parking possibilities

  • Tailor offer for your meetings and events

Our accommodation(s)

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Hotel location

Sofitel Luxembourg Le Grand Ducal

GPS 35 rue du Laboratoire, L 1911 LUXEMBOURG, POSTALE 40 boulevard d Avranches
1160 LUXEMBOURG
Luxembourg

GPS:49.606109, 6.137766

Telephone
Fax +352 26 48 02 23

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MU LUXEMBOURG

Located on the top floor of Sofitel Luxembourg Le Grand Ducal, Mu Luxembourg restaurant will seduce you with its unique view over Luxembourg and with its concept associating assorted small plates, exceptional beef and exclusive chocolate creations.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,431 reviews

TripAdvisor Rating  4.5/5  2,107 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Anna N. Families - Confirmed reviews ALL

Amazing service, absolutely enjoyed our concierge- Cesar

Dear Mr N., Thank you for your wonderful feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our amenities and particularly appreciated the service provided by our concierge, Cesar. Your kind words about our staff and the overall cleanliness of the hotel are truly appreciated and motivate us to continue delivering exceptional experiences. Best regards, Fernando López Lens General Manager

Customer review rating 4.0/5

David K. Couples - Confirmed reviews ALL

Overall we had a great stay, but unable to find our Agoda booking when checking in. Agoda were useless and did not help, but Sofitel were great and made a new booking and provided amazing upgrade.

Dear Mr K., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed your time at Sofitel Luxembourg Le Grand Ducal and appreciate your understanding regarding the booking process. Our team is committed to providing exceptional service, and we are pleased that we could assist you during your check-in experience. We look forward to welcoming you back in the future. Best regards, Fernando López Lens General Manager

Customer review rating 5.0/5

Barry D. Couples - Confirmed reviews ALL

Entire staff was accommodating from check in to bellman and restaurant. Room was very comfortable and equipped.

Dear Mr. D., Thank you for your wonderful feedback regarding your recent stay with us. We are delighted to hear that our team provided you with attentive service and that you enjoyed the stunning views from our restaurant and bar. It is our aim to ensure that all our guests have a comfortable experience, and we appreciate your kind words about our accommodations. Best regards, Fernando López Lens General Manager

Customer review rating 2.0/5

James V. W. Business - Confirmed reviews ALL

Unfortunately, the service fell well below expectations. I was staying for work and had a major function during my visit. My PA had mistakenly booked the wrong Sofitel property, and I requested to be moved to the correct hotel within the brand. The response and handling of that request were frankly shocking. As a Platinum Elite member, I expected a higher level of support and flexibility, especially in a work-critical situation. Regrettably, I won’t be staying here again.

Dear Mr. W., Thank you for taking the time to share your feedback regarding your recent stay at Sofitel Luxembourg Le Grand Ducal. We are truly sorry to learn that your experience did not meet your expectations, particularly given the importance of your visit for work. As a valued Platinum Elite member, we do our best to provide exceptional service and support tailored to your needs. We regret that the handling of your request to transfer to the correct property did not reflect the standard of service we aim to uphold. Your feedback is crucial in helping us understand the areas where we need to improve, and I assure you it will be taken into serious consideration. While we understand your decision not to return, we hope you might reconsider and allow us another opportunity to demonstrate the level of service that our guests deserve. We appreciate your loyalty to the Sofitel brand, and we are committed to enhancing our services to better meet your expectations in the future. Best regards, Fernando López Lens General Manager

Customer review rating 5.0/5

Albert N. Couples - Confirmed reviews ALL

Bien situé Bon séjour très accueillant aimable chaleureux

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Other web-users rate our hotel

  • 406 reviews 9.3/10 Location
  • 785 reviews 8.8/10 Room
  • 789 reviews 9.5/10 Service
  • 32 reviews 2.4/10 WiFi
  • 307 reviews 7.7/10 Comfort
  • 300 reviews 8.8/10 Breakfast
  • 263 reviews 8.5/10 Food
  • 168 reviews 9.2/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.