ibis Reading Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 984 reviews

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Description

Hotel extras

  • Central location, with plenty of nearby transport links

  • Oracle shopping centre is located nearby

  • The on-site bar offers a variety of light meals & snacks

  • Pet-friendly hotel, with on-site facilities

  • Landmarks include the Madjeski Stadium and Reading Abbey

Our accommodation(s)

Hotel location

ibis Reading Centre

25A Friar Street
RG1 1DP READING
United Kingdom

GPS:51.456735, -0.972356

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  984 reviews

Customer review rating 0.5/5

Bharti K. Business - Confirmed reviews ALL

the hotel is very depressing, but receptionist was good

Dear Bharti, Thank you for sharing your feedback regarding your recent stay. I am sorry to learn that your experience did not meet your expectations, particularly in terms of comfort and ambiance. We appreciate your kind words about our receptionist and will ensure that your comments regarding the overall atmosphere are noted for future improvements. Your insights are valuable to us as we strive to enhance our guests' experiences. Best regards, Marta / Front Office

Customer review rating 3.0/5

S C. Families - Confirmed reviews ALL

Vert clean hotel in all areas but beds were just awful Matteress was so thin and uncomfortable hardly had any sleep. Why do you use this awful type?

Dear C., Thank you for taking the time to provide your feedback regarding your recent stay at our hotel. We are pleased to hear that you found our hotel to be very clean. However, we regret to learn that the comfort of our mattresses did not meet your expectations. Your comments are valuable to us and we will certainly take them into consideration as we continually strive to enhance our guests' experiences. Best regards, Marta / Front Office

Customer review rating 1.5/5

Neil M. Business - Confirmed reviews ALL

Very poor, reception when checking was unwelcoming, no mention of where or what time breakfast was, no discount applied despite being a member and bill not revised based on this, noisy aircon, thin duvet despite freezing weather, floor room was on had unpleasant smell and noise from plumbing system throughout the night

Dear Neil, Thank you for taking the time to share your feedback regarding your recent stay. I sincerely apologize for the experiences you encountered during your visit, including the reception at check-in, the lack of information about breakfast and the issues with room comfort and noise. Your comments are valuable to us as we strive to enhance our guest experience. We hope to have the opportunity to welcome you back in the future for a better stay. Best regards, Marta / Front Office

Customer review rating 3.5/5

Karen D. Couples - Confirmed reviews ALL

Initial room had a tv that didn’t work and close to the very noisy door to the floor. Was given a new room.

Dear Karen, Thank you for sharing your feedback regarding your recent stay with us. I am pleased to hear that our team promptly provided you with a new room after you encountered issues with the television and noise. We understand that a comfortable environment is essential for our guests and we appreciate your understanding during this process. We hope to welcome you back to the ibis Reading Centre in the future. Best regards, Marta / Front Office

Customer review rating 4.5/5

Mary W. Solo - Confirmed reviews ALL

Friendly helpful staff

Dear Mary, Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed a clean and comfortable experience. Our team takes great pride in providing friendly and helpful service and it is gratifying to know their efforts contributed to your satisfaction. Best regards, Amy / Front Office

Other web-users rate our hotel

  • 1,227 reviews 9.5/10 Location
  • 1,465 reviews 6.7/10 Room
  • 1,177 reviews 8.8/10 Service
  • 56 reviews 5.9/10 WiFi
  • 684 reviews 7.6/10 Cleanliness
  • 376 reviews 8.6/10 Breakfast
  • 330 reviews 3.7/10 Amenities
  • 311 reviews 8.7/10 Value

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