ibis Reading Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 1,092 reviews

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Description

Hotel extras

  • Central location, with plenty of nearby transport links

  • Oracle shopping centre is located nearby

  • The on-site bar offers a variety of light meals & snacks

  • Pet-friendly hotel, with on-site facilities

  • Landmarks include the Madjeski Stadium and Reading Abbey

Our accommodation(s)

Hotel location

ibis Reading Centre

25A Friar Street
RG1 1DP READING
United Kingdom

GPS:51.456735, -0.972356

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,092 reviews

TripAdvisor Rating  4.0/5  1,402 reviews

I should have book a Travelodge!

TripAdvisor rating 1.0/5

Anita S TripAdvisor review

I had booked to stay in September after doing the 100km Thames Path Ultra Challenge. I phoned the hotel before booking to enquire if I could get an early morning check-in on Sunday as I wasn't sure when I'd be finishing the walk, I've never walked 100km before! They said they could do check-in till 3am if I paid for the 2 night stay I required. I thought great, so I booked and paid. When it became apparent on Sunday morning that I wouldn't finish and make check-in at 3am, I rang several times to speak to someone at the hotel, but there was no answer. I finished my walk at 07:00 hours after walking 23 hours continuously. I rang the hotel at 9 am to explain what had happened, and the gentleman at the desk was rude and bluntly told me that my room had been cancelled as I was a no-show. I tried to explain that I tried to call the hotel during the night to say I would definitely be there in the morning. He couldn't care less and responded with I started work at 7am. How do I know what the night staff do! I had at this point been awake for 29 hours, very tired, 128 miles away from home, nowhere to go, and on my own. Essentially, I was stranded and a vulnerable lone woman. When I told him this, he said I could book a room, but I would have to pay for it and wouldn't be able to check in till 3pm. I had already paid for a room, I told him. I had to end the conversation there as I was totally and utterly blown away by his responses and just stood and cried, physically and emotionally drained. I sat on a park bench for 3 hours, nodding on and off and waiting for my son, who drove all the way from Nottingham to Henley On Thames to pick me up. For a well-known hotel company like Ibis to treat its customers like this is despicable

I rate the management above board, the hygiene and reception is exemplary

Customer review rating 4.5/5

Jorop O. N. Families - Confirmed reviews ALL

Very superb and was satisfied with the services provided. Receptions hygiene is up to the standard

Dear JOROP, thank you for your positive feedback! We are delighted to hear that you found our management, hygiene, and reception exemplary. Your satisfaction is our priority. We look forward to welcoming you back soon. Best regards, Dzhulia Ashik Front Office Team Member

Reading visit

TripAdvisor rating 5.0/5

Jill W TripAdvisor review

Very pleasant hotel in a very central position in Reading.Small bar in Reception. Excellent breakfast. Would highly recommend.Room well equipped . Shower only in my room 202.Walking distance to the Railway station and also near all the shops and restaurants

Excellent Location

Customer review rating 4.5/5

Mike C. Friends - Confirmed reviews ALL

Friendly Staff

Dear Mark, Thank you very much for staying with us and for sharing your review. It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Kind regards, Dzhulia Ashik Front Office Team Member

No electric

Customer review rating 3.0/5

Louise R. Friends - Confirmed reviews ALL

The sockets in our room didn't work.

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Other web-users rate our hotel

  • 1,126 reviews 9.4/10 Location
  • 1,407 reviews 6.5/10 Room
  • 1,121 reviews 8.6/10 Service
  • 82 reviews 3.8/10 WiFi
  • 629 reviews 7.1/10 Cleanliness
  • 379 reviews 7.9/10 Breakfast
  • 149 reviews 5.6/10 Food

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