Novotel Freiburg am Konzerthaus 4 stars

Customer review rating (ALL Rating) 4.2/5 2,549 reviews

Hotel extras

  • The hotel is certified by the SGS FRESENIUS Institute ALLSAFE.

  • Location is 5 min. walk from the beautiful old town and local attractions

  • Heated indoor pool. Sauna is unfortunately closed for technical reasons.

  • Family offers, family rooms and 2 themed rooms: Music & Black Forest Rooms

  • Excursions towards the Black Forest, Europe - Park, Switzerland and France

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Hotel location

Novotel Freiburg am Konzerthaus

Konrad Adenauer Platz 2
79098 FREIBURG IM BREISGAU
Germany

GPS:47.995369, 7.841306

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LA ROTONDE

La Rotonde is open from 6.30am for our buffet breakfast. We serve both dishes from around the world and regional specialties in modern surroundings. The restaurant also has a pretty outdoor terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,549 reviews

TripAdvisor Rating  4.0/5  2,142 reviews

It was ok

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

The room was overall clean, but the bed sheet had some black moss probably left from some clothes on it. And the bed was very squeaky every time I moved. Except that, it was good.

Dear Ms. Li R., I am very pleased that you took the time to review your visit with us at Novotel Freiburg Am Konzerthaus. Thank you for your positive feedback, and also for your critique and suggestions on improvement regarding the bed and the house-keeping. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Christian Löffler General Manager

Basically good.

Customer review rating 4.0/5

Yyyzh Solo - Confirmed reviews ALL

Good position.

Dear Ms. L., I am very pleased that you took the time to review your visit with us at Novotel Freiburg Am Konzerthaus. Thank you for your positive review and also for your critique regarding the carpet. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Christian Löffler General Manager

Good location near train station.

Customer review rating 3.0/5

Willi Families - Confirmed reviews ALL

We liked the location; we were able to experience the dynamic city life very easily from this location and especially the vibrant student activity; the breakfast buffet was well-stocked but over-priced; many lovely street cafes are nearby with super breakfasts for less cost; the small swimming pool was crowded with loud children all the time. We thought the room seemed old; the carpet had stains and some furniture scratches. A great place for large groups of people.

Dear Mr. B., I am very pleased that you took the time to review your visit with us at Novotel Freiburg Am Konzerthaus. Thank you for your positive remarks on the location, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Christian Löffler General Manager

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Good Location, very tasty breakfast with large variety of food. Nice children play area

Dear Ms. s., Thank you for staying with us at Novotel Freiburg Am Konzerthaus and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the highest marks in nearly all categories, and the positive remarks on the breakfast. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Christian Löffler General Manager

Customer review rating 4.5/5

F. A. Families - Confirmed reviews ALL

All was good

Dear Mr. F. A., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Christian Löffler General Manager

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Other web-users rate our hotel

  • 1,371 reviews 9.2/10 Location
  • 1,682 reviews 6.2/10 Room
  • 1,310 reviews 7.1/10 Service
  • 35 reviews 8.5/10 WiFi
  • 954 reviews 8.3/10 Breakfast
  • 600 reviews 6.2/10 Cleanliness
  • 461 reviews 3/10 Vibe
  • 377 reviews 3.6/10 Value

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