Mercure Hotel Koeln City Friesenstrasse 4 stars

Customer review rating (ALL Rating) 4.0/5 556 reviews

Mercure Hotel Koeln City Friesenstrasse - Image 1
Mercure Hotel Koeln City Friesenstrasse - Image 2
Mercure Hotel Koeln City Friesenstrasse - Image 3
Mercure Hotel Koeln City Friesenstrasse - Image 4

Description

Hotel extras

  • 24/7 underground parking garage at the hotel.

  • Free minibar in all rooms (nb. of drinks depending on room category).

  • Located in the city centre of Cologne, close to pubs, restaurants, brewhouses, nightclubs...

  • Easy and close access to public transport; covered paid-parking available.

Our accommodation(s)

Hotel location

Mercure Hotel Koeln City Friesenstrasse

Friesenstr. 44-48
50670 KOELN
Germany

GPS:50.940799, 6.942844

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ELFERRAT

The stylish lighting and wooden decor give our elferRat restaurant that special something. We serve both regional and international dishes and also have a beautiful terrace. The restaurant is open from 6:30am to 10:30pm and can seat 74 people.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  556 reviews

TripAdvisor Rating  4.0/5  976 reviews

Too many frustrations

TripAdvisor rating 3.0/5

MrOrganist Solo travel - TripAdvisor review

Let's start with a positive or two. The location is good and the breakfast is excellent. Sadly, other aspects of my stay were frustrating. Only one of the two lifts was working. This didn't affect me much, except on my departure, when it cost me four minutes. There was a bath with a shower over it, but the step in/out was so high, with so little to grab, that I couldn't use it. I.checked in online in advance on the promise of being able to check out by simply handing in my key. This was a lie! I needed to pay a city tax, which could have been collected when I arrived, and we spent five minutes arguing about whether I should pay again for the breakfasts I had bought in advance. They did eventually concede that I had already paid. I nearly missed my train.

bad elevator

Customer review rating 2.0/5

Hc K. Business - Confirmed reviews ALL

the elvator is too slow.

Well located

Customer review rating 4.0/5

Nicky Couples - Confirmed reviews ALL

Short, enjoyable stay

Used to be nice

Customer review rating 1.5/5

Vinny Business - Confirmed reviews ALL

Haven't stayed here a while, often did before, always liked it. Now- less well managed, dirtier, less friendly, and BEDBUGS. Sorry. This particular hotel was a frequent visit before, but not again. Well, you did ask.

Great stay

Customer review rating 5.0/5

Olha K. Couples - Confirmed reviews ALL

Booking Mercure, you are usually expecting great service during your stay. This hotel wasnt an exception. Everything, started from fast and problemlos check in to excellent and tasty breakfast was perfect. The staff at Reception was very polite, pleasant and willing to help. I felt very comfortable during my stay. Next time will definetely come again!

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Other web-users rate our hotel

  • 605 reviews 8.8/10 Location
  • 762 reviews 4.6/10 Room
  • 550 reviews 8.4/10 Service
  • 25 reviews 6.5/10 WiFi
  • 379 reviews 4.1/10 Comfort
  • 369 reviews 8.8/10 Breakfast
  • 299 reviews 4.7/10 Cleanliness
  • 262 reviews 1.6/10 Vibe

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