Mercure Hotel Berlin City 4 stars

Customer review rating (ALL Rating) 4.5/5 2,828 reviews

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Mercure Hotel Berlin City - Image 1
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Mercure Hotel Berlin City - Image 4
Invalidenstrasse 38, 10115 BERLIN, Germany

Description

Hotel extras

  • Hotel parking garage with direct hotel access

  • Varied breakfast buffet. In summer also in the garden

  • Modern rooms with air conditioning facing the courtyard

  • Functionally equipped conference rooms for 150 attendees

  • Regionally-inspired cuisine with changing dishes

Our accommodation(s)

Hotel location

Mercure Hotel Berlin City

Invalidenstrasse 38
10115 BERLIN
Germany

GPS:52.53024, 13.381882

Telephone
Fax +49 30 30826100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RELAX - FOOD, DRINKS & YOU

In our restaurant RELAX Food, Drinks & You, you'll find changing, regional and international dishes. Enjoy a selected wine pairing from the Mercure wine selection. Bon appetit!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,828 reviews

TripAdvisor Rating  4.0/5  1,877 reviews

Certificate of excellence 2023

Comfortable hotel, but without workable Wi-Fi in rooms

TripAdvisor rating 4.0/5

willdejager Solo travel - TripAdvisor review

Mid-range hotel within a fifteen minute walk of the main railway station of Berlin. I arrived yesterday for a four night stay and was allocated a privilege room (638) due to my Accor loyalty status. Friendly staff at reception and reasonably fast check-in upon arrival. A clean room and a comfortabele bed. The room is a bit on the small site, but this is a hotel in the city centre, where square meters are very expensive. The only downside is that there is no Wi-Fi signal reaching my room. Officialy there is and I even have free access to Premium Wi-Fi, but all my devices keep disconnecting and when connectied to the Wi-Fi, the signal is to slow to use at all. There is a good signal at reception and that is it. So, for my zoom meetings with my office, I either have to go downstairs or have to turn on my data bundle (4G). And since I have already read many reviews about this issue, boosting the strenght of the Wi-Fi in this hotel doesn't seem to be the priority of the management, although placing a couple of Wi-Fi boosters on every floor would easily fix the Wi-Fi issue. Safe and minibar with a couple of free drinks in the room. Good shower. Plenty of restaurants and bars in the neighbourhood. So, basically a good hotel for tourists and business people, as long as you are not dependable on working Wi-Fi and have no problem paying for 4G or 5G to stay connected.

Well Located

Customer review rating 4.0/5

Aurelia Solo - Confirmed reviews ALL

The location of the hotel is really good since the S-Bahn is right in front and U-Bahn is next to it. The staffs are also nice and quick even though it was quite crowded when I came to check in. I was just a little bit dissapointed because I realized my bed sheet had holes on it (I requested a cleaning service before so the bed sheet had just been changed).

Dear A., Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our convenient location and experienced excellent service from our staff. We apologize for the inconvenience you faced regarding the bed sheet. Rest assured, we will address this matter with our housekeeping team to ensure such oversights are avoided in the future. We appreciate your understanding and hope to welcome you back for an even better experience. Warm regards, Mercure Hotel Berlin City

Very basic but worth the money

Customer review rating 3.0/5

Isaac Business - Confirmed reviews ALL

Basic hotel with limited amenities. Good location.

Dear I., thank you for your feedback. We appreciate your comments about our good location. At Mercure Hotel Berlin City, we aim to provide a comfortable stay at a reasonable price. We hope to welcome you back soon. Best regards, Mercure Hotel Berlin City

quiet and well situated

Customer review rating 3.5/5

Cico Couples - Confirmed reviews ALL

convenient room

Dear C., thank you for sharing your feedback. We are glad you found our hotel quiet and well-situated. We aim to provide convenience in every aspect of your stay. We hope to welcome you back soon. Best regards, Mercure Hotel Berlin City

Pleasent

Customer review rating 2.5/5

Mehdi Business - Confirmed reviews ALL

No fridge in the room and rooms are very small. Except of that happy with location and the rest.

Dear M., thank you for your feedback. We appreciate your positive comments on our location. We apologize for the inconvenience regarding the room size and lack of a fridge. Your satisfaction is important to us. Best regards, Mercure Hotel Berlin City

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Other web-users rate our hotel

  • 1,629 reviews 9.5/10 Location
  • 1,920 reviews 6.7/10 Room
  • 1,701 reviews 8.8/10 Service
  • 135 reviews 5.6/10 WiFi
  • 979 reviews 5/10 Comfort
  • 961 reviews 8.6/10 Breakfast
  • 903 reviews 7.3/10 Cleanliness
  • 329 reviews 4.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.