Customer review rating (ALL Rating) 4.4/5 1,410 reviews
Mercure Hotel Aachen am Dom
Telephone +49 241 18010
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Access: 700 m / 0.43 mi 15 min walk / 5 min drive
5 EUR 5 EUR
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Our extensive breakfast buffet awaits you from 6.30am with plenty of delicious regional food on offer. If the weather is fine, you can dine on the sun terrace. We will serve breakfast in your room by request for an extra charge of EUR 4.
At the 3-star Mercure Hotel Aachen am Dom, you can choose between Standard Rooms with a single or double bed, Superior Rooms with a double bed and Privilege Rooms with a double bed and sofa. We have reduced mobility rooms for guests with reduced mobility All 117 rooms are non-smoking, air conditioned and have WIFI. One child aged up to 12 years can stay in your Privilege Room free of charge, and your pet is also welcome (charge of EUR 15/night).
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Our guest reviews
100% genuine reviews from our guestsFind out more
A really good stay!
TripAdvisor rating 5.0/5
hpcroad TripAdvisor review
I have stayed in this hotel quite a number of times and consistently the quality of my stay has been high. This time was no exception. The staff was very friendly and helpful. The room and the bathroom were spotless and had everything I needed. The WiFi was complimentary and worked really well. The signal was strong and stable. There was one thing that I'd like to see changed though. You need to register every day, but the login process is confusing. After you've agreed to the terms and conditions and clicked on the button to get the free WiFi, another window pops up and it wants to know things from you. This is however not needed to sign up for the WiFi and seems to be purely for marketing purposes. By clicking on the right link, you can skip it. The room was not all that large, but the space was definitely adequate. There was more than enough space for my clothes and other things. The water boiler plus complimentary tea and coffee was convenient, just as the very large safety deposit box that easily fit my 15" laptop, plus other belongings. The work desk was small and especially with a regular chair, not suitable to work at for a longer period of time. The TV was small and had a limited set of channels, but that was not so relevant for me. A detail, but really useful, is that there are sufficient power outlets and at the right place. This makes it very easy to charge your devices. The bathroom was on the small side, but fully functional and the water pressure from the showerhead was more than sufficient. Only minor thing that I've noticed in the past too, is that it requires some engineering creativity to keep the showerhead in the right position. This should definitely be improved. It is annoying and unnecessary. Last, but not at all least, was the breakfast buffet. I really enjoyed it. This is mostly a continental style buffet, but with an amazing amount of choices, including various types of fresh and very tasty breads, yoghurts, fruits, cheeses, juices, cereal, etc. This is a great example to other hotels how to serve a healthy, yet delicious breakfast.
Well locate, good stay
Customer review rating 4.0/5
Larbi T. Families - Confirmed reviews ALL
Excellent and always happy to be at Mercure Hotel Dom
Dear guest, we are glad that you enjoyed your stay in Aachen and hope to see you again soon! Your Team Mercure Hotel Aachen am Dom
Good stay at Aachen center
Customer review rating 5.0/5
Joyce Solo - Confirmed reviews ALL
Every staff is very friendly and willing to help. The location is very convenient, as it locates at the city center. The room is clean and quiet at night.
excellent city hotel
Customer review rating 5.0/5
Peter Solo - Confirmed reviews ALL
excellent location for city visit, smack in the center of Aachen. All sights are in walking distance (few minutes). easy to reach - big taxi rank as well as a bus stop next to hotel. Bus station (e.g. for day trips to Kelmis or Eupen in Belgium, or to Monschau in Germany) next to hotel. Train station walkable with light luggage. hotel staff very nice and friendly. nice and large room. Very good breakfast buffet. fast internet.
I payed extra 20 euros for the parking because I could not find the hotel garage.
Customer review rating 2.0/5
Anonymous Families - Confirmed reviews ALL
Why don’t you make an agreement with the park garage and offer the discount direct with on the parking ticket?
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ihr Mercure Hotel Aachen am Dom Team
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price