Mercure Hotel Aachen am Dom 3 stars

Customer review rating (ALL Rating) 4.4/5 1,410 reviews

Hotel extras

  • Located just a stone's throw from Aachen's main attractions

  • Complimentary bottle of water in all rooms on arrival

  • 117 spacious guest rooms

  • Five minutes' walk to the city theater

  • Large shopping center within walking distance

ALLSAFE approved hotel

Hotel location

Mercure Hotel Aachen am Dom

Peterstrasse 1
52062 AACHEN

GPS:50.77494, 6.087791

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
Near the property
  • Car park


Non contractual photo

Our extensive breakfast buffet awaits you from 6.30am with plenty of delicious regional food on offer. If the weather is fine, you can dine on the sun terrace. We will serve breakfast in your room by request for an extra charge of EUR 4.

Our accommodation(s)

At the 3-star Mercure Hotel Aachen am Dom, you can choose between Standard Rooms with a single or double bed, Superior Rooms with a double bed and Privilege Rooms with a double bed and sofa. We have reduced mobility rooms for guests with reduced mobility All 117 rooms are non-smoking, air conditioned and have WIFI. One child aged up to 12 years can stay in your Privilege Room free of charge, and your pet is also welcome (charge of EUR 15/night).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,410 reviews

TripAdvisor Rating  4.0/5  857 reviews

A really good stay!

TripAdvisor rating 5.0/5

hpcroad TripAdvisor review

I have stayed in this hotel quite a number of times and consistently the quality of my stay has been high. This time was no exception. The staff was very friendly and helpful. The room and the bathroom were spotless and had everything I needed. The WiFi was complimentary and worked really well. The signal was strong and stable. There was one thing that I'd like to see changed though. You need to register every day, but the login process is confusing. After you've agreed to the terms and conditions and clicked on the button to get the free WiFi, another window pops up and it wants to know things from you. This is however not needed to sign up for the WiFi and seems to be purely for marketing purposes. By clicking on the right link, you can skip it. The room was not all that large, but the space was definitely adequate. There was more than enough space for my clothes and other things. The water boiler plus complimentary tea and coffee was convenient, just as the very large safety deposit box that easily fit my 15" laptop, plus other belongings. The work desk was small and especially with a regular chair, not suitable to work at for a longer period of time. The TV was small and had a limited set of channels, but that was not so relevant for me. A detail, but really useful, is that there are sufficient power outlets and at the right place. This makes it very easy to charge your devices. The bathroom was on the small side, but fully functional and the water pressure from the showerhead was more than sufficient. Only minor thing that I've noticed in the past too, is that it requires some engineering creativity to keep the showerhead in the right position. This should definitely be improved. It is annoying and unnecessary. Last, but not at all least, was the breakfast buffet. I really enjoyed it. This is mostly a continental style buffet, but with an amazing amount of choices, including various types of fresh and very tasty breads, yoghurts, fruits, cheeses, juices, cereal, etc. This is a great example to other hotels how to serve a healthy, yet delicious breakfast.

Well locate, good stay

Customer review rating 4.0/5

Larbi T. Families - Confirmed reviews ALL

Excellent and always happy to be at Mercure Hotel Dom

Dear guest, we are glad that you enjoyed your stay in Aachen and hope to see you again soon! Your Team Mercure Hotel Aachen am Dom

Good stay at Aachen center

Customer review rating 5.0/5

Joyce Solo - Confirmed reviews ALL

Every staff is very friendly and willing to help. The location is very convenient, as it locates at the city center. The room is clean and quiet at night.

excellent city hotel

Customer review rating 5.0/5

Peter Solo - Confirmed reviews ALL

excellent location for city visit, smack in the center of Aachen. All sights are in walking distance (few minutes). easy to reach - big taxi rank as well as a bus stop next to hotel. Bus station (e.g. for day trips to Kelmis or Eupen in Belgium, or to Monschau in Germany) next to hotel. Train station walkable with light luggage. hotel staff very nice and friendly. nice and large room. Very good breakfast buffet. fast internet.

I payed extra 20 euros for the parking because I could not find the hotel garage.

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Why don’t you make an agreement with the park garage and offer the discount direct with on the parking ticket?

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ihr Mercure Hotel Aachen am Dom Team

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Other web-users rate our hotel

  • 995 reviews 8.9/10 Location
  • 1,047 reviews 6.5/10 Room
  • 825 reviews 9/10 Service
  • 13 reviews 7.4/10 WiFi
  • 571 reviews 8.1/10 Breakfast
  • 551 reviews 4.9/10 Comfort
  • 371 reviews 7.7/10 Cleanliness
  • 151 reviews 5.7/10 Vibe

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