Sofitel Agadir Thalassa sea & spa 5 stars

Customer review rating (ALL Rating) 4.5/5 443 reviews

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Sofitel Agadir Thalassa sea & spa - Image 4

Description

Hotel extras

  • Overlooking the ocean with private beach

  • Thalassotherapy institute: long and short treatments, including slimming

  • Also available: Iyashi Dome, Watermass, Thalassa Sea & Skin products

  • Car park and free WiFi

  • Daily well-being program: yoga, cross-training and fitness boxing

Our accommodation(s)

Hotel location

Sofitel Agadir Thalassa sea & spa

Baie des Palmiers, Cité Founty P5, Secteur touristique
80010 AGADIR
Morocco

GPS:30.3927, -9.597191

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  443 reviews

TripAdvisor Rating  4.5/5  3,815 reviews

Lovely holiday in Agadir , Morocco.

TripAdvisor rating 4.0/5

Relax23446433468 TripAdvisor review

Beautiful hotel with fabulous pools and grounds. Lovely beach. Great staff, they couldn't do enough for you especially Adil who brought us English tea bags to our room on a regular basis - much appreciated! If I was being picky, the only slight criticism is the lack of variation and variety at evening meal time, especially if you are vegetarian. The food was very nice be varied very little from evening to evening. Would definitely recommend the hotel for a quiet sunshine break.

Such an amazing hotel

TripAdvisor rating 5.0/5

Fran H TripAdvisor review

We had The most relaxing time, so quiet and peaceful. The hotel is luxurious really lovely and clean and amazing staff always around to help. Always somewhere to sit or lounge by the pool, on the beach or in one of the restaurants. Would defiantly visit again thank you especially Raja on reception and Fahma in housekeeping xx

Highly recommend

TripAdvisor rating 5.0/5

Deep P TripAdvisor review

Our trip to Morocco was unforgettable, and Khalil how was working in the hotel was a huge part of that! From the moment we arrived, Khalil went above and beyond to ensure every aspect of our trip was perfect. Whether it was helping us navigate through the city, suggesting hidden gems, or organizing activities, he truly made everything seamless. His knowledge, kindness, and attention to detail made us feel at ease throughout the entire journey. Sofitel Agadir Thalassa Sea & Spa hospitality turned a great trip into an exceptional experience. Highly recommend if you're planning to explore Morocco! Special thanks to Mr Khalil.

Terrible Service

TripAdvisor rating 2.0/5

Stay19588242647 Couples - TripAdvisor review

Sofitel Agadir Thalassa Sea & Spa The hotel itself is beautiful, with stunning grounds and well-maintained pools. The room was also excellent, featuring a very comfortable bed. However, the hotel’s service left much to be desired, particularly in the restaurants. Despite the presence of plenty of staff, the service was inefficient and disorganized. Requests were often forgotten, requiring follow-ups, and sometimes items simply never arrived. For a five-star hotel, this level of service is simply unacceptable. It felt as though the staff were more focused on avoiding their responsibilities than attending to their guests. Waiting far too long just to receive a menu, having to prompt for drink orders, and then waiting an excessive amount of time for food were consistent issues. Even when the restaurants were quiet, the food took an unreasonably long time to arrive, and there were frequent mistakes. For example, a Caesar salad arrived without dressing, and the dressing only arrived once the salad was nearly finished. Unfortunately, there was no attempt to correct the issues or offer an apology, and no adjustments were made to the bill. This seems to be the standard level of service rather than an exception. If the hotel wishes to charge European city prices, it needs to deliver service that matches or exceeds the expectations associated with those prices. As it stands, this experience would deter me from returning.

Great spa experience

TripAdvisor rating 5.0/5

Shiraz A TripAdvisor review

Had an enjoyable session in the spa. I was taking care of first by Zamira with the glasses for the hamam and then Zamira for the message. They were both exceptional. Facilities were also good as were the reception staff. Has sea views for relaxing pool was great drank some very sweet green tea also.

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Other web-users rate our hotel

  • 283 reviews 9.2/10 Location
  • 452 reviews 7.1/10 Room
  • 892 reviews 8.5/10 Service
  • 6 reviews 5.2/10 WiFi
  • 180 reviews 6.6/10 Cleanliness
  • 160 reviews 9.3/10 Beach
  • 136 reviews 8.5/10 Breakfast
  • 97 reviews 3.1/10 Value

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