Novotel Suites Gare Lille Europe 4 stars

Customer review rating (ALL Rating) 4.3/5 1,619 reviews

Best price
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Novotel Suites Gare Lille Europe - Image 1
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Boulevard de Turin, 59000 LILLE, France

Description

Hotel extras

  • In the heart of Euralille, business center and shopping center

  • Takeaway catering service

  • In the immediate vicinity of Lille Europe train station

  • "Tours" public car park very near the hotel.

  • 24-hour Web Corner on a Mac and paid public car park

Our accommodation(s)

Hotel location

Novotel Suites Gare Lille Europe

Boulevard de Turin
59000 LILLE
France

GPS:50.638861, 3.076622

Telephone
Fax +33 3 20 74 70 80

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar

LE COMPTOIR NOMADE

Enjoy a selection of cold drinks, fruit juices, wines and aperitifs and take the time to relax with your family or friends in a warm and cozy atmosphere at the Novotel Suites bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,619 reviews

TripAdvisor Rating  4.0/5  1,867 reviews

Certificate of excellence 2024

Well located

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Stayed for 4 nights after Christmas. Friendly staff, brilliant location and gorgeous city

Dear JANICE H., We very much appreciate your comments regarding your stay at the Novotel Suites Gare Lille Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ingrid Executive Manager

Well located, Value for money

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Got an early check in and an extended check out. Staff at the reception was very friendly and helpful. Good large rooms.

Dear DHANESH G., We very much appreciate your comments regarding your stay at the Novotel Suites Gare Lille Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ingrid Adjointe de direction

the hotel is well located, and the stay was excellent.

Customer review rating 5.0/5

Ranjan B. Business - Confirmed reviews ALL

The staff were extremely careful and helpful too. Restaurant and food were nice. Housekeeping personnel was very attentive and caring. Front office staff are very welcoming and excellent support.

Effective Hotel and Good Value

TripAdvisor rating 4.0/5

J9036IW TripAdvisor review

Pillows are super hard but rooms very spacious but overall feel of hotel is basic but clean and effective. The road which is close does not mean noise seeps into the bedroom due to dual windows meaning you could get a good nights sleep. AC was a little old and having stayed in Dec, temperatures are not a problem - not sure how effective that AC is during the heat of summer though I did not stay for the continental breakfast but its available but at 18Euro per person, it's a little on the high price when you consider the station and Westfield's shopping center which is full of different eating locations is just a 5 min walk. Parking is available but we managed to find a more reasonable hotel 6-7 min walk which we parked the car. I think as the hotel is so close to the Eurostar terminal parking charges would be higher. Bathrooms are very strange, independent pods inserted into the room giving the Toilet & Shower Room the sort of feel of a space station or aero plane but it did the job but I've never stayed in a hotel like this before where this occurs.

Fair stay

Customer review rating 3.0/5

Bao A. N. Solo - Confirmed reviews ALL

+ Location is very close to the train station. The room is very big. Price is good. + There is also microwave in the room, very convenient. - There was another guest was assigned the same key with me. I was in the room and almost got to take shower and the man just walked in with the same room key. It was super sudden and weird for me. There was no apology or notification was made from the hotel’s side, until I came down to the reception and told them to make sure it will not happen again. They just say they were sorry for that and there was an issue in the system. - The toilet and bathroom feels like the one on the aircraft. - No probably-closed curtains, everyone might see you from the outside and the sunlight can go through easily.

Dear BAO A. N., Thank you for taking the time to share your experience during your recent stay with us. We are delighted to hear that you enjoyed our convenient location, spacious rooms, and convenient amenities such as the microwave. However, we would like to sincerely apologize for the inconvenience you experienced, particularly the misplaced room key. We understand how unsettling this situation may have been, and we deeply regret that it occurred. Please be assured that your concerns have been taken very seriously, and we are actively working to prevent this type of incident from happening again. We have also noted your comments regarding the bathroom, curtains, and lack of privacy. These points will be given special attention as part of our continuous improvement efforts. We look forward to welcoming you back in the future and providing you with a much better experience. Best regards Audran/reception

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Other web-users rate our hotel

  • 876 reviews 8.8/10 Location
  • 1,359 reviews 7.1/10 Room
  • 833 reviews 8.1/10 Service
  • 18 reviews 6.8/10 WiFi
  • 839 reviews 7.9/10 Comfort
  • 480 reviews 4.6/10 Cleanliness
  • 455 reviews 7/10 Breakfast
  • 217 reviews 5.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.