Novotel Vilnius Centre Hotel 4 stars

Pleased as usual despite the situation due to the COVID.

Good hotel, well located, very comfortable. Staff very friendly and helpful. Only issue was that due to COVID the gym was not available.

It was a great hotel, great view and great location. Everything was walking distance

Nice hotel friendly staff

Perfect location, good staff, clean, safe

The breakfast receiving system was terrible. Gym didn't work, even though all the others gym facilities (indoors and outdoors) in town were open. For unknown reasons 2 days after leaving hotel I got charged for 3,5 euros, it is not a big amount, but still I have no idea what for and why I was charged.

Good service! Brilliant rooms ! Highly recommended!

Very good welcome, Sadly I arrived at 23.00 to find the bar had closed at 21.00. It seemed that was a result of Corona Virus situation. Only minibar type food and drink available. Hotel Room very comfortable. Bar food available in the Evening. The quality of this food was superb, as was the service given by all the bar staff in the evening. The food and drink varieties avalable from the small bar were excellent.

all was good, just didn't like the staff at the reception

We really enjoyed out stay, staff takes the government rule very serious (in opposition to the nearby party crowd who parties as nothing has happend), everywhere dispensers, masks worn by everybody in the hotel incl. guests and breakfast was superb as you know from a Novotel (served by waiters on request. Rooms are spacious and modern (recently renovated) top notch, there is a free Sauna and Gym as well (closed whyever until further notice). Yes you could get the impression that Novotel management takes the rule a bit too serious (e.g. breakfast served in plastic foil isnot needed, restaurants also don't serve food in plastic?) but better too serious than the enthusiastic party crowd in nearby Vilniaus Gatve (restaurant Sisha etc. street for the rich and beautiful) Bravo Novotel - good to know that you take care!

From the very beginning Internet was not working properly, connection wasn’t stable at all. Speed was between 0,5 and 4 MB which is insufficient for this level of hotel. After my many complaints some specialist did something and for some time connection was better but then it dropped down to very awful low-level! Also another point for us this cleaning with or without coronavirus anyway they should be cleaning done every day.

Well located and tidy. Nice staff. Gym was closed and not included to our room's rate. Breakfast was quite bad.

Everything went smoothly and we enjoyrd our vacation in Vilnius.

Nice room, great location and view, tasty breakfast, very friendly and helpful staff.

Centrally located, not far from the old town. Good breakfast, nice atmosphere in lobby and breakfast area. The hotel bar service was rather slow and to pay we decided to go to the bar ourselves (group of 9 people). Design in rooms is not really functional - eg, no space for a suitcase, no drawers for underwear, very little space for my stuff in the bathroom. They brought some shampoo + shower gel the first day, but nothing in days 2, 3. I asked for shampoo and they brought shampoo + conditioner this time. Again nothing in the 4th day. I got some from the supermarket across the street, but it was annoying... I have to say though, there was an all purpose bottle in the shower. The meeting room was fine. Coffee break fine - less food would suffice.