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Novotel Vilnius Centre Hotel 4 stars

TripAdvisor rating 4.5/5 2,043 reviews
Novotel Vilnius Centre
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+ 21 Services
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Hotel extras

  • Free WiFi, ergonomic work area, cable TV

  • Naturally lit fitness centre, hammam, sauna

  • French and regional dining, casual lobby bar

  • 4 flexible, naturally lit event spaces

  • 15 minutes' drive from the airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (Nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Vilnius Centre

Gedimino av. 16
LT-01103
vilnius
lithuania

Tel: +37052666200

Fax: (+370)5/2666201

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    VILNIUS INT AIRPORT At 7km / 4.35 miles

  • By train

    VILNIUS RAILWAY ST. At 3.5km / 2.17 miles

GPS :54.686745, 25.280625

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior room with Queen size bed

  • Max. number of persons: 2
  • Area: From 22m²

Executive room with one King size bed. Up to 2 adults

  • Max. number of persons: 2
  • Area: From 22m²

Executive room with sofa bed

  • Max. number of persons: 4
  • Area: From 22m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Room with Queen size bed and sofa

  • Max. number of persons: 4
  • Area: From 22m²
  • Views: Panorama view, City side, Historic side view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Room with 2 separate beds

  • Max. number of persons: 2
  • Area: From 22m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

2 rooms:bedroom with Queen size bed and livig room with sofa bed and working space

  • Max. number of persons: 4
  • Area: From 50m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard room with Queen bed and sofa

  • Max. number of persons: 4
  • Area: From 22m²

Standard room with two seperate beds

  • Max. number of persons: 2
  • Area: From 22m²

Our restaurants and bars

NOVO2

Type of cuisine: International

NOVO2 offers a rich menu that will satisfy even the most sophisticated of tastes. The head chef together with his team invites you to indulge into a delicious culinary journey of international and Lithuanian cuisine.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO2

Photo non contractuelle / Strictly non binding

Located on the ground floor near the lobby. Cosy atmosphere to meet friends.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 126 m²

  • Maximum capacity: 125 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Novotel Vilnius Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

6,792 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,043 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Magical City

Customer review rating 4.6/5

Clyde C. Families - 14/01/2020 Confirmed reviews ALL

The hotel is within close proximity to the city center which allowed us to walk through the city without any issues. The service we received from the hotel staff was great and the breakfast buffet had multiple options for everyone.

It was good, some things to improve

Customer review rating 4.6/5

L. I. Business - 13/01/2020 Confirmed reviews ALL

Overall It was nice to stay in Novotel, room is nice and have all needed. Had broken coffee machine, but was not reported it to Reception. Therefore was very nice to note, it was replaced next day with new one. But what defenitely need your improvement - room has no heating. I was staying in room 930. First evening while sitting and working was chilling for me, next evening was able to ask for additional heater. It was provided at moment, but as overall for me strange not to have heating system in Baltics with our changing weather and winds.

Will return

Customer review rating 4.6/5

Evgeni Families - 10/01/2020 Confirmed reviews ALL

Very friendly personel

Dear Evgeni M., Thank you for your positive review about us. I am pleased to hear that you enjoy your stay with us! We are looking forward to seeing you again at Novotel Vilnius Centre. Sincerely, Edita Kutenko Guest Experience Manager

Nice hotel with an excellent location, good rooms and restaurant.

Customer review rating 4.6/5

Dimitri Families - 10/01/2020 Confirmed reviews ALL

Everything was fine, but the bar and the restaurant are overpriced, and it’s impossible to charge for regular water (~0,5 euro in the store) almost 4 euro.

robbed with minibar deposit

Customer review rating 4.6/5

Kris Business - 09/01/2020 Confirmed reviews ALL

I was robbed 15 eur "minibar deposit" that i have not received back but i did not use minibar. Never before anyware in any ptjer country or hotel have i been charges such a strange deposit. In regards of City Tax an invoice was refused, only terminal check given, so the firm does not reimburse it without invoice. Very shady amd unprofessional practice with deposit and city tax.

Dear Kristiina K., Thank you for taking the time to tell us about your experience at the Novotel Vilnius Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Kindly be informed that 15 EUR deposit is our standard procedure in case you would like to use extra services at our hotel (minibar, bar, restaurant services and etc.). The refund may take from 1 to 5 days. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edita Kutenko Guest Relations Manager

Very Pleasant Stay

Customer review rating 4.6/5

Mars Families - 07/01/2020 Confirmed reviews ALL

We had a wonderful stay. The staff are amazing! They are very helpful and kind. Breakfast is also great! The selection is absolutely fantastic. And the hotel’s location is superb!

Dear Marishty I., We very much appreciate your comments regarding your stay at the Novotel Vilnius Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edita Kutenko Guest Relations Manager

Great location, nice staff, good beds!

Customer review rating 4.6/5

Paweł Couples - 06/01/2020 Confirmed reviews ALL

Hotel is in a great location although at the expense of parking space - but it’s very close to everywhere. Breakfast is quite good, rooms are clean and comfortable, some have very nice view as well!

Dear Pawel L., We very much appreciate your comments regarding your stay at the Novotel Vilnius Centre. It is always a pleasure to receive positive feedback. Unfortunately, our hotel do not have own parking and for our guests we can offer a public parking nearby. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edita Kutenko Guest Experience Manager

I'm satisfied, improvements are possible

Customer review rating 4.6/5

Uģis K. Families - 30/12/2019 Confirmed reviews ALL

Check in at the hotel was good, supportive of staff, the room was one I ordered, well arranged and prepared, the couch for the child already laid, everything clean. A wonderful view through the window. Breakfast was enough, all in good quality, food was quickly replenished and the tables were assembled. One of the two key cards didn't work, I turned to the receptionist and was quickly corrected.

Dear Ugis K., We very much appreciate your comments regarding your stay at the Novotel Vilnius Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edita Kutenko Guest Relations Manager

My Vilnius Pleaseure

Customer review rating 4.6/5

Mu Solo - 28/12/2019 Confirmed reviews ALL

All gives me the best travel experience just as I expected. Warm welcomes, nice people and upgrades and hotel is right in the heart of the center. I would like to thank the bartender for his attention and help during my stay. Also thank the cleaning lady Leokadija for the excellent service. The gym was a bit outdated and very hard to reach. Probably the only down side of the hotel.

Dear Mehmet U., We very much appreciate your comments regarding your stay at the Novotel Vilnius Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edita Kutenko Guest Relations Manager

Great hotel in Vilnius center!

Customer review rating 4.6/5

Jessica Families - 26/12/2019 Confirmed reviews ALL

Very nice hotel, comfy bed and excellent breakfast!

Dear Jessica F., Thank you for taking the time to write a review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edita Kutenko Guest Experience Manager
Customer review rating 4.6/5

Anonymous Families - 24/12/2019 Confirmed reviews ALL

Wow!

Dear Bonifacij M., Thank you for taking the time to rate our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edita Kutenko Guest Experience Manager

Welcoming atmosphere and high quality service

Customer review rating 4.6/5

Raminta Friends - 24/12/2019 Confirmed reviews ALL

The restaurant offers great food, the rooms are clean, everything is prepared for a comfortable stay. I would love to stay here again.

Dear Raminta M., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again in Novotel Vilnius Centre very soon. Sincerely, Edita Kutenko Guest Experience Manager

Great level as always

Customer review rating 4.6/5

Happyguest Business - 22/12/2019 Confirmed reviews ALL

Not my first stay here, and this hotel once again proves to be a great choice. I was lucky to get the "geek room" this time and it really added some fun to my stay. 9 out of 10 - would be 10 if some more healthy options and variety were available at breakfast - but this is just me being picky, breakfast is very good. Will definitely keep this hotel on my list of preferences; huge thanks to all staff for being friendly and welcoming every time!

Dear Daria S., We very much appreciate your comments regarding your stay at the Novotel Vilnius Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edita Kutenko Guest Relations Manager

Location!

Customer review rating 4.6/5

James C. Business - 21/12/2019 Confirmed reviews ALL

Comfortable stay, great location.

Dear James C., We very much appreciate your comments regarding your stay at the Novotel Vilnius Centre. It is always a pleasure to receive positive feedback. I noticed however that your breakfast experience is marked lower compared to other services. I would appreciate very much if you could share with me more detailed why they did not meet your expectations? https://apklausa.lt/f/the-quality-of-food-and-beverages-novotel-vilnius-centre-4hm3ghn/answers/new.fullpage Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edita Kutenko Guest Experience Manager

Nothing less than excellent!

Customer review rating 4.6/5

Lori Business - 20/12/2019 Confirmed reviews ALL

The rooms are clean, cute and breakfast is included, which is always delicious and full of variety. I love the bathrobes provided in the rooms. They keep you warm and very comfortable. The customer service is outstanding and taxi's are available to get you around town, to work or to the airport. It is close to my office and the airport and in the best part of the city where there is a lot going on. I will always stay at Novotel when I visit Vilnius.

Dear Lori M., We very much appreciate your comments regarding your stay at the Novotel Vilnius Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edita Kutenko Guest Relations Manager

Good

Customer review rating 4.6/5

Bjarni F. Couples - 18/12/2019 Confirmed reviews ALL

Friendly staff and good room

Dear Bjarni F., Thank you very much for your review. I would appreciate if you could share with me more detailed which our services did not meet your expectations. Please be assured that we always strive to improve upon our services and comments like yours are best reward for us. Thank you again for sharing your experience and we hope to see you again very soon. Sincerely, Edita Kutenko Guest Experience Manager

Poor Beds

Customer review rating 4.6/5

Oliver M. Business - 16/12/2019 Confirmed reviews ALL

Hotel is average but the mattress and pillows were horrible. Mattress was so tough it was like sleeping on the floor. The pillows have zero to no support, woke up everyday I stayed there with a neck ache. Unlikely to stay at the Novotel again

Dear Oliver St John M., Thank you for taking the time to tell us about your experience at the Novotel Vilnius Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edita Kutenko Guest Relations Manager

Good and comfortable stay

Customer review rating 4.6/5

Andrejus K. Families - 15/12/2019 Confirmed reviews ALL

Nice, comfortable hotel. Only kids were waiting for some kind a gifts when we checked in, like they received on our first stay. I would suggest next time to put more towels into room as we were two adults and two kids.

Dear Andrejus K., We very much appreciate your comments regarding your stay at the Novotel Vilnius Centre. Your opinion and recommendation is highly appreciated, especially when you mention not only pros but cons as well. Please be assured, that we always strive to improve upon our services and facilities and comments like yours are best reward for us. I would be very grateful if you could send me your address details to surprise and send some gifts to your kids. Thank you again for sharing your experience and we hope to see you again very soon. Sincerely, Edita Kutenko Guest Experience Manager
Customer review rating 4.6/5

Peder P. Business - 15/12/2019 Confirmed reviews ALL

I always enjoy my stay Novotel, Vilnius centre. Friendly and helpful employees, clean and very good rooms where everything is working. All in place for a good night sleep. :-) I appreciate the fresh pressed orange juice and the fruit for my Yoghurt. :-)

Dear Peder Willy P., We very much appreciate your comments regarding your stay at the Novotel Vilnius Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I would be very grateful if you could say what kind of fruit you would like to have with yogurt. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Edita Kutenko Guest Relations Manager

Nice place but staff not able to provide services expected .

Customer review rating 4.6/5

Stephane Business - 14/12/2019 Confirmed reviews ALL

Cold welcome and inexperienced staffs. Not able to write the company address on the bill as requested . Clean and nice room

Dear Stephane B., Thank you for taking the time to tell us about your experience at the Novotel Vilnius Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edita Kutenko Guest Relations Manager
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