Novotel Vilnius Centre Hotel 4 stars

The room looked really good, modern and clean, a nice view to the city. The location is very central, at the middle of the Gediminas prospect, a lot of bars and restaurants in the vicinity. I also used the gym, it was not high-end, but still quite usable, also with a very nice view to the city.

Great location in the heart of Vilnius. Friendly and accommodating staff. Nice breakfast.

Excellent location, very good service, nice rooms. Due Covid situation cleaning of the rooms is each 3 days only, but no problem to get fresh towels each day. I will recommend this hotel to everyone definitely!

Clean, comfortable rooms (shower and bath together), nice reception and restaurant staff It was strange to know that housekeeping services only every 3 days not every day, no mini bar.

Great hotel, clean and cozy room, perfect location ! Breakfast practises because of Covid-protection little bit annoying but kinda understand that in these weird times we going through.

Problem with Room service. care consumables

Nothing to complain. I haven't been upgraded. European locations rarely do, I really don't know why, a Diamond customer might expect it. Room not so big, but ok. After one minute we were in the room, nice amenities arrived: always welcome! Comfortable beds, very quiet room, really nothing more to expect in a regular Novotel . Breakfast was disappointing. Albeit I understand covid restrictions, I don't think that room rates have been adjusted consequently. Choice of food was very limited, had to insist every time to get more food in the plate. Nothing to complain about quality, but since choice has been evidently reduced, I would carefully avoid that customers are requesting more generous portions, feeling somehow guilty for this. I have been briskly reproached for not wearing the mask upon entering the hotel, I simply forgot it. I know what covid is, I had in December, im regularly vaccinated. In general, a better customer approach wouldn't hurt.

We really enjoyed staying in Novotel Vilnius Centre. The location is the best for Vilnius, 2-3 mins to the old town. Everything you need is just near the hotel: supermarket, cafes, restaurants, shops. It's very easy to get to the airport from this place, the bus stop is in front of the hotel. The staff was very friendly and ready to help. Delicious breakfast. Clean and comfortable rooms.

Internet was very bad and slow.

We had 5 nights in an Executive Room with 1 queen size bed and 1 sofa. At check in we had the question og we would have cleaning every day or after 3 days. Of course we wanted cleaning every day, and fresh Towels, Mineral water and coffee fill up when we had choose to pay for an Executive Room. Cleaning was perfect! Unfortunately your bathrooms, as many are, are deficient with the ability to hang towels to dry. 1 holder for 2 towels that even need to be folded. The towels do not have time to dry from the morning bath to the evening bath and vice versa. Now we are talking toilets, I was not particularly fond of your folding doors to the toilet. They do not provide much privacy. In fact, one reason I will not choose you again. Breakfast was good and there was always plenty of dishes. However, the hot dishes were never more lukewarm. It went smoothly even though everything was served (covid rules) of our choice.

The configuration of the room is bad. Toilets are with the shower. The doors of the bathroom do no close. The location of the hotel is very good. Staff are nice people. The breakfast is ok. Cocktail was very good.

I arrived late in the evening and my room was ready, with a quick and easy checkin, I headed up. The room was of a good temperature, clean, bright and airy. The bed was comfortable, it was nice to have a bath and separate shower in the bathroom and plenty of choice for teas and coffees. The breakfast the following morning was hot, excellent Covid protocols in place, and good choice. Checkout was quick and easy too. I would stay here again most definitely.

+ good hotel + good receptionists + good breakfast staff + new renovated rooms + good breakfast - steam room in sauna is not working since long time I come here! - temperature in a dry sauna is low. If it is set to 76 degrees I can see only 54 degrees inside the room - TVs in rooms were replaced to nice Smart TV with YouTube app but YouTube did not work. Please configure it

I've chosen the hotel because of its great location. Very close to many sights of Vilnius. The room was clean and tidy. The girls at the reception were friendly and helpful. The only negative thing - you can't open the window to get some fresh air! Otherwise really enjoyed my stay!

We have stayed in this hotel many times and it is a very central comfortable stay. The bed was extremely comfortable and the rooms cleaned every day to a high standard. The only let down in my opinion is the restaurant. We had one meal in the restaurant on a Saturday evening and we were the only people in there. The food was mediocre compared to some of the restaurants in Vilnius. We ate there as we had been traveling and we were tired. I am sure if the meals were of a bit better quality the restaurant would do much better. Be careful if you are allergic or have an intolerance to some foods as the waiter didn't listen or understand us and I was given something that makes me quite ill. The breakfast was a good choice. As with most hotels some staff are very pleasant and some are not!! Remember some of us are on holiday and like a smile sometimes.