Novotel Vilnius Centre Hotel 4 stars

Customer review rating 4.6/5 7,206 reviews

ALLSAFE approved hotel

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How it works?
Novotel Vilnius Centre
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+ 22 Services

Hotel extras

  • Free WiFi, ergonomic work area, cable TV

  • Few minutes to old town

  • French and regional dining, casual lobby bar

  • 4 flexible, naturally lit event spaces

  • 15 minutes' drive from the airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (nearby) Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on request
Business services
  • 7 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Vilnius Centre

Gedimino av. 16
LT-01103 vilnius
lithuania

Tel: +37052666200

Fax: (+370)5/2666201

Check-in from 12h00

Check out up to 12h00

  • By plane

    VILNIUS INT AIRPORT At 7km / 4.35 miles

  • By train

    VILNIUS RAILWAY ST. At 3.5km / 2.17 miles

GPS :54.686745, 25.280625

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

NOVO2

Type of cuisine: International

NOVO2 offers a rich menu that will satisfy even the most sophisticated of tastes. The head chef together with his team invites you to indulge into a delicious culinary journey of international and Lithuanian cuisine.

NOVO2

It is an excellent choice to start your morning by having a "City Breakfast", as well as for productive lunch break, where every weekday you will have opportunity to try daily changing and fresh 4 course daily lunch menu.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 126

  • Maximum capacity: 125 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Novotel Vilnius Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

7,206 reviews

TripAdvisor Rating 4.5/5

2,075 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located

Customer review rating 3.5/5

Rajesh G. Couples - 19/09/2021 Confirmed reviews ALL

The location is indeed fantastic. The breakfast experience wasn't good. While you have many people coming for the breakfast and you have to comply to covid norms while serving, you have 1 or 2 person serving delays the guests and sometimes becomes frustrating. Since I have other hotel experience in Vilnius , I did not like this experience.

Good hotel but breakfast poor

Customer review rating 3.5/5

Justmar Friends - 18/09/2021 Confirmed reviews ALL

Hotel was nice, saff friendly, great location, well equipped rooms but breakfast experience was very poor, had to wait in line to get a coffee or a glass of water as there was only one person serving everyone with everything, you better skip breakfast there

Good location, but lacking

Customer review rating 4.0/5

Dalia Families - 17/09/2021 Confirmed reviews ALL

Overall experience was good, but was superhot in room in morning (too much sun), conditioning wasn't working very well. As well very crowded on breakfast, area is not planned well for serving people in manner when it's not self service. Quilts too big and too hot. However overall it was a nice experience

Excellent Hotel with great staff.

Customer review rating 5.0/5

Eddie C. Couples - 16/09/2021 Confirmed reviews ALL

Stayed in Novotel Vilnius for 3 nights recently and had a wonderful experience from start to finish. Extremely helpful staff throughout the hotel. Rooms large , clean, and very comfortable. Breakfast was excellent and catered for all taste. All in all , a great place to stay in the heart of Old Vilnius.

Good location

Customer review rating 4.5/5

Irena Couples - 16/09/2021 Confirmed reviews ALL

Pleasant stay, good rest, quiet room.

Modern and clean, perfect location

Customer review rating 5.0/5

Vaidas Couples - 12/09/2021 Confirmed reviews ALL

The room looked really good, modern and clean, a nice view to the city. The location is very central, at the middle of the Gediminas prospect, a lot of bars and restaurants in the vicinity. I also used the gym, it was not high-end, but still quite usable, also with a very nice view to the city.

Perfect location and service

Customer review rating 5.0/5

Ap Business - 09/09/2021 Confirmed reviews ALL

Great location in the heart of Vilnius. Friendly and accommodating staff. Nice breakfast.

Very good experience in the center of Vilnius city.

TripAdvisor rating 4.0/5

Irit G 08/09/2021 TripAdvisor review

Excellent location, very good service, nice rooms. Due Covid situation cleaning of the rooms is each 3 days only, but no problem to get fresh towels each day. I will recommend this hotel to everyone definitely!

Good location

Customer review rating 4.5/5

Tomas V. Business - 07/09/2021 Confirmed reviews ALL

Clean, comfortable rooms (shower and bath together), nice reception and restaurant staff It was strange to know that housekeeping services only every 3 days not every day, no mini bar.

Customer review rating 4.5/5

Markus F. Couples - 05/09/2021 Confirmed reviews ALL

Great hotel, clean and cozy room, perfect location ! Breakfast practises because of Covid-protection little bit annoying but kinda understand that in these weird times we going through.

Perfect location

Customer review rating 3.5/5

Savvas O. Couples - 01/09/2021 Confirmed reviews ALL

Problem with Room service. care consumables

Very good location

Customer review rating 3.5/5

Giuseppe C. Friends - 01/09/2021 Confirmed reviews ALL

Nothing to complain. I haven't been upgraded. European locations rarely do, I really don't know why, a Diamond customer might expect it. Room not so big, but ok. After one minute we were in the room, nice amenities arrived: always welcome! Comfortable beds, very quiet room, really nothing more to expect in a regular Novotel . Breakfast was disappointing. Albeit I understand covid restrictions, I don't think that room rates have been adjusted consequently. Choice of food was very limited, had to insist every time to get more food in the plate. Nothing to complain about quality, but since choice has been evidently reduced, I would carefully avoid that customers are requesting more generous portions, feeling somehow guilty for this. I have been briskly reproached for not wearing the mask upon entering the hotel, I simply forgot it. I know what covid is, I had in December, im regularly vaccinated. In general, a better customer approach wouldn't hurt.

Perfect location and stay!

Customer review rating 5.0/5

Yelyzaveta Couples - 01/09/2021 Confirmed reviews ALL

We really enjoyed staying in Novotel Vilnius Centre. The location is the best for Vilnius, 2-3 mins to the old town. Everything you need is just near the hotel: supermarket, cafes, restaurants, shops. It's very easy to get to the airport from this place, the bus stop is in front of the hotel. The staff was very friendly and ready to help. Delicious breakfast. Clean and comfortable rooms.

Customer review rating 3.5/5

Anonymous Business - 31/08/2021 Confirmed reviews ALL

Internet was very bad and slow.

Good Location & Clean Room

Customer review rating 3.5/5

Soeren D. Friends - 31/08/2021 Confirmed reviews ALL

We had 5 nights in an Executive Room with 1 queen size bed and 1 sofa. At check in we had the question og we would have cleaning every day or after 3 days. Of course we wanted cleaning every day, and fresh Towels, Mineral water and coffee fill up when we had choose to pay for an Executive Room. Cleaning was perfect! Unfortunately your bathrooms, as many are, are deficient with the ability to hang towels to dry. 1 holder for 2 towels that even need to be folded. The towels do not have time to dry from the morning bath to the evening bath and vice versa. Now we are talking toilets, I was not particularly fond of your folding doors to the toilet. They do not provide much privacy. In fact, one reason I will not choose you again. Breakfast was good and there was always plenty of dishes. However, the hot dishes were never more lukewarm. It went smoothly even though everything was served (covid rules) of our choice.

Rooms are to be improved

TripAdvisor rating 3.0/5

gillesant0ine Family - 02/08/2021 TripAdvisor review

The configuration of the room is bad. Toilets are with the shower. The doors of the bathroom do no close. The location of the hotel is very good. Staff are nice people. The breakfast is ok. Cocktail was very good.

Great location, clean comfortable and friendly team

TripAdvisor rating 5.0/5

MattRob7 Business - 29/07/2021 TripAdvisor review

I arrived late in the evening and my room was ready, with a quick and easy checkin, I headed up. The room was of a good temperature, clean, bright and airy. The bed was comfortable, it was nice to have a bath and separate shower in the bathroom and plenty of choice for teas and coffees. The breakfast the following morning was hot, excellent Covid protocols in place, and good choice. Checkout was quick and easy too. I would stay here again most definitely.

good place in city center

TripAdvisor rating 5.0/5

Evgeniy64 Business - 28/02/2020 TripAdvisor review

+ good hotel + good receptionists + good breakfast staff + new renovated rooms + good breakfast - steam room in sauna is not working since long time I come here! - temperature in a dry sauna is low. If it is set to 76 degrees I can see only 54 degrees inside the room - TVs in rooms were replaced to nice Smart TV with YouTube app but YouTube did not work. Please configure it

Dear Evgeniy64, We very much appreciate your comments regarding your stay at the Novotel Vilnius Centre. It is always a pleasure to receive positive feedback, especially when it is related to the services provided by our staff. It is really the best reward for us. In regards to your remark about dry sauna, please note that we fixed it (steam room is still temporarily our of order). Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edita Kutenko Guest Experience Manager

Wonderful place to stat for a weekend

TripAdvisor rating 5.0/5

AlesiaZ8 30/01/2020 TripAdvisor review

I've chosen the hotel because of its great location. Very close to many sights of Vilnius. The room was clean and tidy. The girls at the reception were friendly and helpful. The only negative thing - you can't open the window to get some fresh air! Otherwise really enjoyed my stay!

Dear AlesiaZ8, We very much appreciate your comments regarding your stay at the Novotel Vilnius Centre. It is always a pleasure to receive positive feedback. Please be assured, that we always strive to improve upon our services and facilities, and comments like yours are best reward for us. In regards to your remark about windows, please note that the windows cannot be opened due to security of our guests and it is a very common practice in Hotels. However in most of our rooms widows can be opened if you request a handle, our team is more than happy to assists the guests in this matter. Thank you again for sharing your experience and we hope to see you again very soon. Sincerely, Edita Kutenko Guest Experience Manager

Family Visit

TripAdvisor rating 4.0/5

mpjusis Couples - 06/11/2019 TripAdvisor review

We have stayed in this hotel many times and it is a very central comfortable stay. The bed was extremely comfortable and the rooms cleaned every day to a high standard. The only let down in my opinion is the restaurant. We had one meal in the restaurant on a Saturday evening and we were the only people in there. The food was mediocre compared to some of the restaurants in Vilnius. We ate there as we had been traveling and we were tired. I am sure if the meals were of a bit better quality the restaurant would do much better. Be careful if you are allergic or have an intolerance to some foods as the waiter didn't listen or understand us and I was given something that makes me quite ill. The breakfast was a good choice. As with most hotels some staff are very pleasant and some are not!! Remember some of us are on holiday and like a smile sometimes.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Vilnius Centre. Your opinion and recommendation is highly appreciated, especially when you mention not only pros but cons as well. I am sorry that your restaurant experience did not meet your expectations. I would appreciate indeed, if you could please share with me date of your stay on h5209-gr@accor.com. Please be assured, that we always strive to improve upon our services and facilities and comments like yours are best reward for us. Thank you again for sharing your experience and we hope to see you again very soon. Sincerely, Edita Kutenko Guest Experience Manager

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