Basic business stay, bad Wifi.

Ottimale

A very pleasant stay in a very nice hotel, as usual for the Novotel group. The service, the courtesy of the staff and the location and cleanliness of the room were great!

everything was fine except no slippers in the room and the toilet door construction

Very nice people, helpful reception girls, good location, clean, quiet. I missed only a possibility to open rooms window.

Great location, friendly and helpful staff, tasty breakfast, perfect rooms.

Nice location! Friendly staff!

It was ok. 1. I think can be paid more attention on cleaning. It wasn't super clean as it should be. 2. It was surprising that there wasn't a bottle of water even on the first day. Like welcoming gesture. 3. There wasn't dental kit. 4. Perfect location 5. Breakfast is good. 6. WORST wifi connection, even TV wifi wasn't working. It totally ruined my nervous system.

Excellent customer service from your bar waitress. The reception was very helpful and professional. the wifi in the room was very slow and unstable.

I enjoyed my stay at Novotel Vilnius City Centre. I particularly enjoyed the hotel’s prime location. If I were to return again I’d avoid the Easter holiday as the atmosphere in the city was as flat as the flattest thing ever. So whether it was the city or the hotel itself it seemed everywhere lacked atmosphere, The room was very well appointed. The room was only tidied on request over the Easter weekend, a notice to that effect on display. I didn’t seek for the room to be made up, but it would a thoughtful touch by the hotel as a courtesy to guests to mention on the same notice that extra supplies of teas, coffee sachets and soaps etc to be made available or just provided in the first instance where no maid service is available. Other than that small detail a nice hotel, in a great location in a pretty city.

As usual I stay in this hotel. It has fantastic wifi and comfortable rooms, and of course very efficient and polite personal. Good breafast. Nice location, from where you can reach any destination by taxi or public transport.

Excellent location, very good service, nice rooms. Due Covid situation cleaning of the rooms is each 3 days only, but no problem to get fresh towels each day. I will recommend this hotel to everyone definitely!

The configuration of the room is bad. Toilets are with the shower. The doors of the bathroom do no close. The location of the hotel is very good. Staff are nice people. The breakfast is ok. Cocktail was very good.

I arrived late in the evening and my room was ready, with a quick and easy checkin, I headed up. The room was of a good temperature, clean, bright and airy. The bed was comfortable, it was nice to have a bath and separate shower in the bathroom and plenty of choice for teas and coffees. The breakfast the following morning was hot, excellent Covid protocols in place, and good choice. Checkout was quick and easy too. I would stay here again most definitely.

+ good hotel + good receptionists + good breakfast staff + new renovated rooms + good breakfast - steam room in sauna is not working since long time I come here! - temperature in a dry sauna is low. If it is set to 76 degrees I can see only 54 degrees inside the room - TVs in rooms were replaced to nice Smart TV with YouTube app but YouTube did not work. Please configure it