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ibis Vilnius Centre Hotel 3 stars

Customer review rating 4.7/5 1,301 reviews

ibis Vilnius Centre
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+ 19 Services
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Hotel extras

  • Free internet

  • Breakfast from 6:30 am to 10:00

  • Private Parking

  • Conference Facilities

  • 5 min walk to Old Town

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • VILNIUS AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
Business services
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Vilnius Centre

Rinktines str. 18
9322
vilnius
lithuania

Tel: +37052658100

Fax: (+370)52666201

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    VILNIUS AIRPORT At 8km / 4.97 miles - Shuttle paying

  • By train

    VILNIUS RAILWAY ST At 3km / 2 miles

GPS :54.694236, 25.288408

Our accommodations

Ibis rooms feature new design, bright colors, Sweet Bed by ibis, a desk, free WiFi, 32" LCD TV's, USB charging power cube, and functional bathrooms with shower, hairdryer and environmentally friendly bathroom amenities.

Standard Room with one Double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 15 m² / 161 sq ft
  • High speed internet
  • Business Desk
  • Bathroom products
  • Iron
  • Direct dial telephone

Double bed Premium room type

  • Max. number of persons: 2
  • Area: From 16 m² / 172 sq ft

Standard Twin room

  • Max. number of persons: 2
  • Area: From 15 m² / 161 sq ft
  • High speed internet
  • Business Desk
  • Bathroom products
  • Iron
  • Direct dial telephone

Room with one big bed and sofa

  • Max. number of persons: 3
  • Area: From 16 m² / 172 sq ft
  • High speed internet
  • Business Desk
  • Bathroom products
  • Iron
  • Direct dial telephone
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

If you are looking for relaxing and friendly atmosphere with that special vibe, Ibis Kitchen is the right choice for you. Ibis Kitchen menu offers variety of fresh, simple yet delicious food, like famous "i- burger", pasta or mouth-watering desserts.

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 20:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS BAR

Non contractual photo

Want a drink or a snack? You don't have to leave the hotel. Pull up a chair in our bar with everything from coffee to locally brewed craft beers. This bright, lively space is a tempting spot to indulge in tasty treats and tipples.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Vilnius Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

1,301 reviews

tripadvisor

TripAdvisor Rating 4.5/5

169 reviews

Well Located, Nice Staff, Clean Rooms and New Furnishment

Customer review rating 4.7/5

Mehmet Business - 31/03/2020 Confirmed reviews ALL

All the service was good, except foods. The Kitchen has to be taken good care of what they are doing. Poor food diversification and poor taste. The hotel is ranked as 3 stars however ,sadly, the service provided is not 3 stars at all. Vault, mini bar (mini fridge) and heater (kettle) is not provided in rooms which is provided all three stars hotels except Ibis. Hotel manager claims that ibis hotel cares environment and due to environmental reasons hotel do not provide fridge and heater but interestingly they can provide it with monthly fee. Where is the environmental sensitivity in that? In brief, room condition, hotel location and staff was very good however kitchen service quality, variety of food, taste of food, amount of food served and room furnishment as aformentioned above was very insufficient. I hope these points stated above could be improved upon our next stay. Thank you.

Good location, helpful staff

Customer review rating 4.7/5

Berk I. Business - 31/03/2020 Confirmed reviews ALL

In general rooms and bathroom is clear. Hotel has good location as it is max. 15 min walk to old town. One of the minor issues are that no kettle and fridge in the rooms. I would expect to have those in a 3 star hotel, especially knowing that most of the IBIS around the world have them. Hotel manager is quite helpful-, always tries to do her best in position. Listens and cares for the needs. Stuff is helpful and smiley. In general, high hospitality.

Well located. Excellent service by staff

Customer review rating 4.7/5

Anonymous Business - 30/03/2020 Confirmed reviews ALL

I absolutely enjoy my stay and the staff has made it very comfortable. However, I cannot make the same positive comment about the food though. The quality of food could be much better by purchasing higher quality of food products particularly cheese as well as olives.

Well located, very centre

Customer review rating 4.7/5

Anonymous Business - 26/03/2020 Confirmed reviews ALL

It was very satisfying for me except two things. First quality and variety of meal, second imperfection of washing machine.

great comfortable hotel, staff really helpfull and nice

Customer review rating 4.7/5

Beverley C. Couples - 18/03/2020 Confirmed reviews ALL

great time apart from the COVID 19

Dear Beverley F., We very much appreciate your comments regarding your stay at the ibis Vilnius Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Siekstele Deputy Manager

Real heartist

Customer review rating 4.7/5

Rita Families - 17/03/2020 Confirmed reviews ALL

The Hotel is located at the city centre of Vilnius so it was very convenient to get anywhere from there. I was staying with my baby and the staff took good care of us. The room was very cozy and nicely prepared. It was real clean too. Breakfast 10 out of 10. The whole customer care 10 out of 10. Real heartist!

Dear Rita O., We very much appreciate your comments regarding your stay at the ibis Vilnius Centre. It is always a pleasure to receive positive feedback, especially we want to say the biggest thank you that you mentioned us as a HEARTIST hotel :) . I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Siekstele Deputy Manager

all good

Customer review rating 4.7/5

Augustas Couples - 16/03/2020 Confirmed reviews ALL

all good, non expected extra cost for car parking

Dear augustinas j., We very much appreciate your comments regarding your stay at the ibis Vilnius Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Siekstele Deputy Manager

Good

Customer review rating 4.7/5

M. Friends - 11/03/2020 Confirmed reviews ALL

Gooooddd

Dear KANAPKA M., We very much appreciate your comments regarding your stay at the ibis Vilnius Centre. It is always a pleasure to receive your feedback. I will share your comments with our team. As you gave to our staff very low evaluation, could you be so kind and let me to know where should we improve our service? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Siekstele Deputy Manager

good location extremely pleasant staff, welcoming on arrival

Customer review rating 4.7/5

S J. Business - 05/03/2020 Confirmed reviews ALL

Clean room. easy instructions WiFi fine. appreciated very early breakfast for coffee

Dear Suzanne Jane J., We very much appreciate your comments regarding your stay at the ibis Vilnius Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team regarding hot breakfast improvement. As well I want to say the biggest thank you for your your deedcak about our staff. :) I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Siekstele Deputy Manager

The Hotel was better than expected, but the experience was not good.

Customer review rating 4.7/5

Laimdota V. Business - 03/03/2020 Confirmed reviews ALL

The Hotel was better than expected, but the experience was not good because of the guests that for 2 nights were super loud. At the second night I asked for Room change (actually just for the bed, so I can sleep) during night and was provided new room (bed). I would suggest to call the police or have stronger procedures, because of few drunk guest all of you guest suffered. Hotel is good and had very nice vibe in the reception area.

Dear Laimdota V., Thank you for taking the time to tell us about your experience at the ibis Vilnius Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please kinldy note that night we went to them and tried to calm them down twice. Unfortunately they still were extremely loud. Please kinldy note that they received penalty from Vilnius Municipality for violation of public order. Please take our sincere aplologies that we didn not inform you about that. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ilona Siekstele Deputy Manager

Very welcoming atmosphere, well located, clean

Customer review rating 4.7/5

Mrv Business - 02/03/2020 Confirmed reviews ALL

Check in was easy, my room was clean, breakfast was good, and the lobby was a nice place to unwind and socialize.

Dear Daniel V., We very much appreciate your comments regarding your stay at the ibis Vilnius Centre. It is always a pleasure to receive positive feedback, especially we want to say the biggest thank you that you mentioned our staff :). I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Siekstele Deputy Manager

super

Customer review rating 4.7/5

Neringa Business - 02/03/2020 Confirmed reviews ALL

Everything was good. Delicious food, clean room.

Dear Neringa B., We very much appreciate your comments regarding your stay at the ibis Vilnius Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Siekstele Deputy Manager

Personal touch, good location

Customer review rating 4.7/5

Kelly D. Couples - 01/03/2020 Confirmed reviews ALL

Lovely personal touches on arrival - upgraded, personal notes in the room. Lovely. Breakfast was a bit limited - needed some fresh fruit salad - best you had was a few oranges and pears that are not easy to eat.

Dear Kelly D., We very much appreciate your comments regarding your stay at the ibis Vilnius Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please accept my sincere apologies for inconvenience caused with our elevator. Our maintenance is repairing this elevator issue right now. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please kinldy note hat I will forward your reccommendation for brekafast to our FB Manager :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Siekstele Deputy Manager

Ibis budget hotel. But the staff behave treat you like a Sofitel

Customer review rating 4.7/5

Db Business - 29/02/2020 Confirmed reviews ALL

Always excellent service at this Vilnius Ibis. Thanks

Dear Damian B., We very much appreciate your comments regarding your stay at the ibis Vilnius Centre. It is always a pleasure to receive positive feedback, especially we ant to say the biggets thank you taht you mentioned our service :). I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Siekstele Deputy Manager
Customer review rating 4.7/5

Anonymous Business - 26/02/2020 Confirmed reviews ALL

It is as all new Ibis hotels nice, but it destroys the whole experience when the third bed in the room is made and not available as a sofa

Dear Jesper S., Thank you for taking the time to tell us about your experience at the ibis Vilnius Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please kindly note that you ordered family room with 3rd bed which one is prepared all the time, If you don't need it please feel free to contact reception and our housekeeping team will be more that happy to fold it. Its folding furniture so it can be folded into armchair. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ilona Siekstele Deputy Manager

Well located, cleand and in good condition (new)

Customer review rating 4.7/5

Petras Couples - 26/02/2020 Confirmed reviews ALL

Well located, pet friendly hotel. As we were with a small dog it was good location of approx. 15 min walk with dog by foot to city old town. So everything is reachable by foot. As well condition of hotel is very good, still everything is new and not used to much. As well all was very clean. We liked that you can choose that your rooms won't be cleaned everyday as sometimes it useless and changing items (example. towels) is really unnecessary and bad for environment. Go Green! But we really didn't liked and are disappointed that we haven't been informed by bars staff that we won't be able to buy spirit drink after 23:00. We came 22:30 took our welcome drinks and when ordering 2nd round at 23:02 only then we've been informed that bar is closed for spirit drinks.. even that we're sitting near the bar nobody asked before time 23:00...

Dear Petras J., We very much appreciate your comments regarding your stay at the ibis Vilnius Centre. It is always a pleasure to receive your feedback. Please accept my sincere apologies that our reception did not inform you about bar opening hours. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Siekstele Deputy Manager

Superb

Customer review rating 4.7/5

Stephen D. Couples - 24/02/2020 Confirmed reviews ALL

100% perfect. Very friendly staff, nothing was too much trouble, very reasonable price.

Dear Stephen D., We very much appreciate your comments regarding your stay at the ibis Vilnius Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good hotel

Customer review rating 4.7/5

Anonymous Business - 24/02/2020 Confirmed reviews ALL

Modern, nice, clean and friendly

Dear Jon Q., We very much appreciate your comments regarding your stay at the ibis Vilnius Centre. It is always a pleasure to receive positive feedback. As I can see from your given points that you did not like our breakfast. Maybe you be so kind and let me to know what do we have to do to improve the breakfast? I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Siekstele Deputy Manager

Amazing experience from start to end

Customer review rating 4.7/5

Thomas D. Business - 20/02/2020 Confirmed reviews ALL

It was a wonderful experience from arrival to departure. Very nice reception staff, smiling and welcoming. The common areas in the lobby were very cool with a kid's corner, working area, chill area and more. Very cool and modern design. The room was equally surprising. Larger than expected, good sized bedroom, and a comfortable bed. In the morning the breakfast was great. A much larger choice than what I was expecting from a 3-star product, and on par or above breakfast you get in most of the 4* properties in Vilnius. I have stayed in many Ibis hotels over the years, and as I travel agent, I have also worked with several. The Vilnius Ibis is, without a grain of doubt, the best Ibis I ever stayed at! Really pleased with the service, the room, the breakfast (!) and the hotel in general! I will happily stay in this hotel in future visits to Vilnius over most 4* hotels in town. I really, really think you guys done an amazing job with this product and the staff was superior! Bravo!

Dear Thomas D., We very much appreciate your comments regarding your stay at the ibis Vilnius Centre. It is always a pleasure to receive positive feedback, especially we want to say the biggest thank you in the world that you mentioned our service and staff :) I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Siekstele Deputy Manager

Good stay

Customer review rating 4.7/5

Vladimir J. Business - 19/02/2020 Confirmed reviews ALL

Clean, nice:)

Dear Vladimir J., We very much appreciate your comments regarding your stay at the ibis Vilnius Centre. It is always a pleasure to receive positive feedback, especially the biggest thank you that you have entioned our Karolina :). I will share your comments with her :). I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilona S Deputy Manager
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