ibis Amsterdam City West 3 stars

Customer review rating (ALL Rating) 4.1/5 948 reviews

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Hotel extras

  • Easy connection to the city centre of Amsterdam

  • Downtown is easy to reach by bicycle, bus and metro

  • Free parking on weekends on the street, affordable during the week

  • 24/7 reception and refreshments

Our accommodation(s)

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Hotel location

ibis Amsterdam City West

Transformatorweg 36

GPS:52.39218, 4.84982

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park


In the evening, the Cafe offers a themed approach to dining, with themes varying from one Ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  948 reviews

TripAdvisor Rating  4.0/5  1,967 reviews


TripAdvisor rating 5.0/5

Colinv128 Business - TripAdvisor review

Very helpful staff! Gave us alot of advice about public transport options and what to do in Amsterdam. Great breakfast with alot of choices. Rooms are nice and tidy with a large shower. In the room is also a safe, free to use. We will choose this hotel next time for our trip.

Dear Colin, Thank you for such a great review. The satisfaction of our guests during their stay among us is very gratifying for our team. We are also grateful for your comments about the good selection of quality products on our breakfast buffet and are glad you were able to make the most of it. We look forward to a return visit from you in the future. Best wishes, Hilal Kocatepe - Operations Supervisor

Racist Staff

TripAdvisor rating 1.0/5

mihir43 TripAdvisor review

Racist Behavior by Reception staff upon asking for paper cups.. Said no. Very Racist staff.. No respect for Indians here.. Told me to go away. I am travelling with my kid 6yrs and mom 67 yrs senior. Very uprofessional and racist behaviour...

Dear Sir, Thank you for taking the time to share your review. Our colleagues are known for their friendliness, we take pride in our multicultural and diverse team, some of whom are themselves from India. We assure our future guests that respect and equality are core values we uphold without exception. As an economy brand our ibis hotels do not offer room service delivery of any kind to our guests. Reception staff are available 24/7 and happy to assist guest with any requests that they may have. Guests are then invited to collect any requested items, such as additional towels or indeed cups from the reception area. I am sorry for any confusion that this may have caused. Best regards, Colin van Vliet, Operations Manager


Customer review rating 5.0/5

Dominika Couples - Confirmed reviews ALL

Fantastic stay, great location, bus to the city centre right from the hotel. Nice, clean rooms, very friendly and helpfull staff. Many thanks to Mr Maciej at the Front Office and GM of the hotel for their help and hospitality!!

Dear Dominika, Thank you for such a positive review. It is heartening to receive such glowing remarks about our staff's friendliness. Our team at ibis Amsterdam City West strives to provide hospitable and supportive service, so your acknowledgement is very encouraging to us. Your comments on the cleanliness of our rooms are equally appreciated. We believe that a clean and well-maintained environment is crucial for a pleasant stay, and we are glad our daily cleaning standards met your expectations. We also wish to express our gratitude for your positive feedback on our sustainable development initiatives. Our commitment to the environment is something we take great pride in, and we're pleased to know that our efforts resonate with our guests. Lastly, the convenience of our location is something we are proud to offer, and we are delighted to hear that our proximity to the bus stop and accessibility to the city center contributed positively to your experience with us. It would be our pleasure to have you return on another occasion. Very best wishes, Hilal Kocatepe - Operations Supervisor

well located, friendly reception staff.

Customer review rating 4.0/5

C. Couples - Confirmed reviews ALL

reception was helpful and provide great information for city tour.

Dear C., We would like to thank you for this review about your recent experience in our hotel. We are delighted that our location was perfect for your stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. While we try to keep our prices competitive, we are sorry that you were not satisfied in this regard and have noted your feedback for our consideration. We hope to welcome you back. Best wishes, Hilal Kocatepe - Operations Supervisor

Great Stay

Customer review rating 5.0/5

Emmett P. Couples - Confirmed reviews ALL

Very good experience, only one thing would have made it better if there was a mini-fridge in the room.

Dear Emmett, Thank you for taking the time to review your stay. It is truly rewarding to know that you appreciated so much our hotel, especially our team's commitment to providing quality service. We're delighted to inform you that our business rooms are equipped with mini-fridges for your convenience. We are looking forward to welcoming you again. All the best! Hilal Kocatepe - Operations Supervisor

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Other web-users rate our hotel

  • 904 reviews 7.9/10 Location
  • 1,174 reviews 5.9/10 Room
  • 888 reviews 8.2/10 Service
  • 20 reviews 8.6/10 WiFi
  • 523 reviews 6.5/10 Cleanliness
  • 514 reviews 7.1/10 Breakfast
  • 322 reviews 4.8/10 Value
  • 183 reviews 5.2/10 Food

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