ibis Amsterdam City West 3 stars

Customer review rating (ALL Rating) 4.1/5 957 reviews

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Description

Hotel extras

  • Easy connection to the city centre of Amsterdam

  • Downtown is easy to reach by bicycle, bus and metro

  • Free parking on weekends on the street, affordable during the week

  • 24/7 reception and refreshments

Our accommodation(s)

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Hotel location

ibis Amsterdam City West

Transformatorweg 36
1014 AK AMSTERDAM
Netherlands

GPS:52.39218, 4.84982

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN

In the evening, the Cafe offers a themed approach to dining, with themes varying from one Ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  957 reviews

TripAdvisor Rating  4.0/5  1,970 reviews

Plesent experience

Customer review rating 4.5/5

Mohammed J. Solo - Confirmed reviews ALL

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Dear Mohammed, Thank you for taking the time to review your stay. We do our best to ensure that every guest feels welcome and satisfied during their stay, and our team members will always go that extra mile to meet your expectations! Your mention of our quality service will inspire us all to continue with our efforts to uphold our high standards. We are looking forward to welcoming you again. All the best! Hilal Kocatepe - Operations Supervisor

Very basic & overpriced

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

I booked there as it was near a venue I was attending. Very expensive for basic level of anenities in a location far from the city center.

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We do our best to offer competitive prices, and we deeply regret that you were not satisfied in this regard. Please rest assured that your feedback has been duly noted and will be taken into consideration. We hope to welcome you back. Best wishes, Hilal Kocatepe - Operations Supervisor

Good stay

Customer review rating 4.0/5

Mark J. Business - Confirmed reviews ALL

Comfirtable bed. The shower was broken which was reported and breakfast was not very hot. Otherwise it was good

Dear Mark, Thank you for taking the time to review your stay. We are delighted to hear that you found our Sweet Beds comfortable, ensuring a restful night's sleep. We regret to hear about the inconvenience you experienced with the showerhead and the temperature of the breakfast. Please accept our apologies for these aspects of your stay that did not meet your expectations. Rest assured, we strive to maintain the highest standards of service and accommodations, and we have addressed your concerns with our maintenance and culinary teams. It is heartening to note your overall positive impression of your stay with us. We aim to provide a memorable experience, and it is gratifying to know that we succeeded in many aspects. We are looking forward to welcoming you again. All the best! Hilal Kocatepe - Operations Supervisor

Perfect

Customer review rating 5.0/5

Peter L. Business - Confirmed reviews ALL

Perfect stay, great staff, food & drinks!

Dear Peter, Thank you for such a great review. We are thrilled to learn that our team's dedication to service left a positive impression on you. Our staff strives to provide a welcoming and friendly atmosphere for all our guests, and your appreciation for their efforts is greatly valued. Additionally, we are glad to hear that the quality of food & drinks met your expectations, contributing to a memorable experience at ibis Amsterdam City West. We are also proud that our commitment to sustainability resonates with you. It is heartening to receive such positive feedback on our sustainable development initiatives, as we continuously work towards an eco-friendly future. It is delightful to know that the cleanliness of our hotel was up to the mark, ensuring a hygienic and comfortable environment during your stay. Furthermore, your endorsement of the ALL – Accor Live Limitless loyalty programme is much appreciated, and we are pleased that it adds value to your experiences with us. We look forward to a return visit from you in the future. Best wishes, Hilal Kocatepe - Operations Supervisor

Good stay, but very expensive.

Customer review rating 2.5/5

Clinten V. D. M. Couples - Confirmed reviews ALL

Experience was good but the bathroom seems to be a make-shift shower and toilet that you find on a construction site.

Dear Clinten Van Der , Thank you for taking the time to review your stay. We are pleased that we were able to meet your expectations. We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it. We are looking forward to welcoming you again. All the best! Hilal Kocatepe - Operations Supervisor

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Other web-users rate our hotel

  • 880 reviews 8/10 Location
  • 1,169 reviews 5.8/10 Room
  • 876 reviews 8.2/10 Service
  • 20 reviews 8.6/10 WiFi
  • 508 reviews 6.4/10 Cleanliness
  • 504 reviews 7.1/10 Breakfast
  • 316 reviews 4.7/10 Value
  • 183 reviews 5.2/10 Food

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