ibis budget Melbourne Airport 3 stars

Customer review rating (ALL Rating) 3.7/5 1,131 reviews

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Description

Hotel extras

  • Close to Melbourne Airport and the International and Domestic Terminals.

  • On-site car parking available. $20 Per Night for In House Guests.

  • Just 20 minutes to the Melbourne CBD.

  • 24-hour self-service check-in available.

  • Free Wi-Fi.

Our accommodation(s)

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Hotel location

ibis budget Melbourne Airport

Caldwell Drive, Melbourne Airport
3045 TULLAMARINE
Australia

GPS:-37.671162, 144.854697

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  1,131 reviews

TripAdvisor Rating  3.0/5  1,423 reviews

Location and friendly staff member about all you can say!

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

I chose to stay at the Ibis because I had a very early flight. It's convenient and clean, but pretty expensive for such a very basic facility at $180. The experience was slightly eased by one very nice staff member, who opened the non-functioning vending machine for me, so that I could get something to eat, and then found me a hair dryer. Otherwise underwhelming!

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are delighted to hear that our location and the friendliness of our staff met your expectations and contributed positively to your experience with us. Our team takes pride in providing a welcoming atmosphere for all our guests. We regret to hear of the difficulties you encountered with the booking process and the vending machine. Please rest assured that while we strive to maintain a seamless experience, there are occasions where technical issues may arise unexpectedly. We apologize for any inconvenience this may have caused. Regarding your comments on staff availability during early departures, we aim to ensure that our guests receive assistance when needed, and we apologize if we fell short of this commitment during your visit. We will certainly review our procedures to better serve our early departing guests. Your remarks on the value you perceived are taken seriously. Our pricing reflects our commitment to providing budget-friendly accommodation options in close proximity to the airport. We understand that expectations vary, and we are continuously looking for ways to enhance the value we offer to our guests. We are pleased, however, that you found our hotel to be clean, as we hold cleanliness to the highest standard. We hope to welcome you back. Best wishes, ibis Budget Melbourne Airport Team

Perfect for my needs

Customer review rating 5.0/5

Nicholas B. Business - Confirmed reviews ALL

Only needed a quick overnight stay. Staff were great. I work with Qantas and they let me know there is an industry rate if I ring. I’ll be using this service a few times over the next year as I’m commuting to Melbourne for work. Regards Nick

Dear NICOLAS B., We very much appreciate your comments regarding your stay at the ibis budget Melbourne Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Safia Cehic Property Manager

Poor stay.

Customer review rating 3.0/5

R. Couples - Confirmed reviews ALL

Rooms too small and not very well signed to get too. Reception was good very nice person.

Dear R., We would like to thank you for this review about your recent experience in our hotel. We are delighted to hear that our staff's friendliness stood out during your visit. We always strive to provide a welcoming and professional service to all our guests. We regret to hear about the difficulties you encountered in locating our hotel from the airport. We take note of your feedback and will look into enhancing our signage to improve our guests' arrival experience. Additionally, we understand that the comfort of our beds is essential for a restful night, and while our accommodations reflect our budget-friendly offering, we continually review guest feedback for future improvements. We also apologize for any inconvenience you may have experienced due to the ease of access to our hotel. We aim to provide clear directions and assistance for all our guests, and we are sorry if this was not effectively communicated during your stay. Your satisfaction with our commitment to sustainability is encouraging. We are proud of our eco-friendly initiatives and will continue to uphold these important values. We hope to welcome you back. Best wishes, ibis Budget Melbourne Airport Team

Great convenient location and bed very comfortable

Customer review rating 3.5/5

Peter Solo - Confirmed reviews ALL

Disappointing that no ability for early wakeup call. Also vending machine not accepting notes or coins

Dear Peter, Thank you for taking the time to review your stay. It is heartening to hear that the comfort of our beds and our hotel's convenient location were to your satisfaction. Our team takes great pride in ensuring a clean environment for our guests and we are pleased that our efforts have met your expectations. We regret to hear about the inconvenience caused by the absence of an early wake-up call and the issue with the vending machine not accepting notes or coins. Our aim is always to provide a seamless experience and we apologize for falling short in these areas. While we do not currently offer a wake-up call service, we appreciate you bringing this to our attention. As for the vending machine, we apologies for the inability to use cash on the vending machines, during reception hours our team are on hand to assist with cash payments for any snacks for purchase. Moreover, we are encouraged that our dedication to sustainable practices has resonated with you. We are constantly striving to enhance our environmentally friendly initiatives and your score indicates that we are on the right path. We are looking forward to welcoming you again. All the best! ibis Budget Melbourne Airport Team

Very convenient

Customer review rating 5.0/5

Jeremy S. Business - Confirmed reviews ALL

I turned up without a booking and they were very friendly and gave me a room right away. Very clean and tidy. Extremely convenient.

Dear Jeremy, Thank you for such a great review. We are delighted to hear about the positive impressions you've had with the convenience of our location and the cleanliness of our facilities. Our team takes great pride in providing a welcoming and efficient service, especially when accommodating guests with unexpected arrivals. It’s reassuring to know our efforts to maintain a clean and tidy environment are recognized and appreciated. Whilst we understand our building has its unique characteristics, we continuously strive to deliver comfort and value to all our guests. We are pleased that these nuances did not significantly impact your positive experience with us. We take great pride in our commitment to sustainability and are glad that our initiatives resonate with our guests. It's a core part of our ethos at ibis budget Melbourne Airport to ensure a responsible and eco-friendly stay. We look forward to a return visit from you in the future. Best wishes, ibis Budget Melbourne Airport Team

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