Novotel Suites Berlin City Potsdamer Platz 3.5 stars

Customer review rating (ALL Rating) 4.3/5 3,003 reviews

Novotel Suites Berlin City Potsdamer Platz - Image 1
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Description

Hotel extras

  • Drinks and dishes to take away to your suite available 24 hours a day

  • Free WiFi, flat-screen TV with some Sky channels

  • Suites measuring 323 sq. ft. (30 m²) with kitchenette and tea and coffee facilities

  • In the heart of Berlin, close to the business district and cultural center

Our accommodation(s)

Hotel location

Novotel Suites Berlin City Potsdamer Platz

Anhalter Strasse 2
10963 BERLIN
Germany

GPS:52.504619, 13.383228

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

4 ELEMENTS

Non contractual photo

Lean back in your comfy chair and live out your passion for travel across five continents. Choose from our wide selection of over 65 drinks and put your travel plans into action at your leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,003 reviews

TripAdvisor Rating  4.0/5  2,726 reviews

Perfect location, comfortable stay

Customer review rating 4.5/5

Karissa Families - Confirmed reviews ALL

receptionist was very friendly and professional. The room was big for 4 people. Very clean and comfortable. I loved that they had a minibar which had a microwave and a sink. Also the toilet was separate from the shower room which was great.

Dear Karissa We are very pleased that you felt comfortable with us at the Novotel Suites Berlin City Potsdamer Platz. We thank you for your stay and your great review. The entire team more than appreciates your acknowledgement. We hope to welcome you again soon in Berlin and wish you all the best. With heartfelt greetings, Your Novotel Suites Team Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin

No AC, lights flickering, no Power in room, no manager on duty, rude check in staff

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

No AC, lights flickering, no Power in room, no manager on duty, rude check in staff

Dear guest, we apologize for the inconveniences you faced with the AC, lights, and power in your room. We take your feedback seriously and will address these issues promptly. We appreciate your patience and understanding. Kind regards, Novotel Suites Berlin City Potsdamer Platz

Good location

Customer review rating 3.5/5

S S. Families - Confirmed reviews ALL

Overall stay could have been better. It warm at night and AC was not cooling and was told to open window but it was noisy outside.

Dear SACHIN S., We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin

well located

Customer review rating 2.5/5

Saulė Families - Confirmed reviews ALL

Not worth the price. Never had the experience to stand in line for 30 minutes at breakfast. And there weren't even pancakes for the children. Also room maintenance could be better. The gym equipment is torn.

Dear Saulė, we appreciate your feedback. We apologize for the inconvenience you faced during breakfast and the gym maintenance issues. We will address these concerns to enhance our services. Thank you for highlighting these areas for improvement. Best regards, Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin

Well located

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Very good stay with our 2 kids, central location, few steps away from S-Bahn station. Supermarkets around the corner.

Dear Julia Thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the Novotel Suites Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience. We greet you kindly, Your Novotel Suites Team Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin

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Other web-users rate our hotel

  • 3,469 reviews 9.6/10 Location
  • 4,436 reviews 8.1/10 Room
  • 2,468 reviews 7.6/10 Service
  • 275 reviews 3.8/10 WiFi
  • 2,565 reviews 7.7/10 Comfort
  • 1,751 reviews 6.5/10 Cleanliness
  • 1,639 reviews 6.2/10 Breakfast
  • 1,145 reviews 3.2/10 Amenities

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