Dear Guest, Thank you for your review. We are so pleased you enjoyed your stay and that we met all your expectations. We are delighted to hear that you received such fantastic service from our team and will be sure to share your feedback with them as it will make their day to learn that their efforts are appreciated by our guests. The entire team look forward to seeing you on a future occasion. Wishing you a happy new year, Mesut Kesici, Cluster General Manager

Dear Cristian, Thank you for sharing your experience with us. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We would be delighted to welcome you back on another occasion. All the best, Mesut Kesici, Cluster General Manager

Dear guest, Thank you for your loyalty. It is very rewarding to know that everything was to your satisfaction and that you appreciated the welcome offered by our team. We look forward to welcoming you and your family on your next trip. Best wishes, Mesut Kesici, Cluster General Manager

Dear Guest, wow, thank you so much for your wonderful feedback and for being our guest at Novotel Suites Wien. I will definitely share all of your comments and kind words with my colleagues. It is always great to receive positive feedback and to see our hotel from our guest's point of view. We hope that we were able to meet most of your expectations and that the room, the location, the breakfast and our team made your stay even more enjoyable. We would be very grateful to get the chance of welcoming you as our guest again someday and try our best to offer you a great stay then. Best regards, Michaela Kaineder

Dear Guest, thank you very much for sharing your wonderful feedback with us and for being our guest at Novotel Suites Wien. We are happy, that you especially liked the location, the new rooms and the breakfast. I will definitely share your comments with my colleagues. Moreover, we would be very greatful, if we were able to meet your expectations. The feedback of our guests is really important for us, so you can send us an e-mail with further feedback at any time. Our doors are always open for you. Best regards, Michaela Kaineder

Dear Guest, thank you very much for sharing your detailed and positive feedback with us and for choosing Novotel Suites Wien for your stay. We hope you enjoyed your stay to the fullest and that we were able to meet your expectations. It is great, that you took some positive impressions with you and that you especially liked the breakfast, the location and our team. I will definitely share your kind words with my colleagues. Moreover, we appreciate all kinds of comments, therefore let me express my sincere apologies, if the state of our hotel possibly lowered your comfort. Unfortunately our hotel is already a little bit older and needed a refreshment, but as you already mentioned, a renovation started recently and we hope that we can improve the atmosphere then. We would be very grateful to get the chance of welcoming you as our guest again someday. Best regards, Michaela Kaineder

Dear Guest, thank you very much for sharing your impressions about your stay with us and for choosing and recommending Novotel Suites Wien. We hope you enjoyed your stay and that we were able to meet most of your expectations and that you took many positive impressions from your stay with you. Moreover, we are grateful for all kinds of comments and suggestions for improvement. I will definitely forward all of your experiences to my colleagues. Let me express my sincere apologies for any inconvenience at the breakfast buffet. Unfortunately our public area is due to the building structure rather small which can lead to waiting times in the morning. We hope that your daily planning hasn't been negatively affected by this aspect. Eventhough this is not an adequate excuse, but our team introduced the "breakfast traffic light" to make it easier to estimate the peak times at the buffet. Moreover, there will be a renovation of the public area, but we don't have any further information yet. Anyway, we hope you had a good time and that we will get the chance of welcoming you as our guest again someday. Best regards, Michaela Kaineder

Dear Guest, thank you so much for your wonderful feedback and for being our guest at Novotel Suites Wien. We are happy, that you took many positive impressions with you and especially liked the location and our team, which I will definitely share with my colleagues. We would be very grateful to get the chance of welcoming you as our guest again someday. Our doors are always open for you. Best regards, Michaela Kaineder

Dear Guest, wow, thank you so much for your wonderful feedback and for being our guest at Novotel Suites Wien. We hope you enjoyed your stay to the fullest and that we were able to meet most of your expectations. It is great, that you took many positive impressions from your stay with you and I will definitely share your kind words with my colleagues. We are happy, that you especially liked the location, the rooms and its facilites and our team. Our doors are always open for you. Best regards, Michaela Kaineder

Dear Guest, wow, thank you so much for your great and detailed feedback and for being our guest. We hope you enjoyed your stay to the fullest and that we were able to meet most of your expectations. It is great, that you took so many positive impressions from your stay with you and I will definitely share your kind words with my colleagues. Our doors are always open for you. Best regards, Michaela Kaineder

Dear Guest, wow, thank you so much for your wonderful feedback and for being our guest. I will definitely share your kind words with my colleagues. We hope that we provided you the stay you wished for and that we will get the chance of welcoming you as our guests again. Our doors are always open for your next stay. Best regards, Michaela Kaineder

Dear Guest, thank you very much for taking the time to share your feedback with us and for being our guest at Novotel Suites Wien. First of all, we hope that you had a good time in Vienna, eventhough we are really sorry, if we weren't able to meet your expectations. We appreciate all kinds of comments and suggestions for improvement. Because we recently renovated the rooms, we are thankful for our guest's view, but we have to wait some time before we can decide to make adjustments. In terms of the table, we unfortunately don't have an adequate excuse, but they will be delivered soon. Anyway, we hope that you also took some positive impressions from our hotel with you and that we will get the chance of welcoming you as our guest again and better serve you then. Best regards, Michaela Kaineder

Dear Guest, thank you very much for taking the time to share your feedback with us and for being our guest at Novotel Suites Wien. First of all, we hope you had a pleasant time in Vienna eventhough I would liked to express my sincere apologies for not fulfilling your expectations. We appreciate all kinds of comments and suggestions for improvement and I will definitely share them with my colleagues. It shouldn't occur that your comfort is lowered by a lack of cleanliness. Unfortunately our hotel is already a little bit older and needs a refreshment in some areas. Eventhough this is not an adequate excuse, but we are pleased to inform you that a renovation started recently and we hope to get our problems solved by then. Concerning the breakfast, we try to meet as many tastes as possibly and use fresh products from local producers, but we are always open for suggestions for improvement, to possibly make some adjustments. We are really sorry, if the buffet didn't offer, what you wished for. In terms of our team, we definitely don't want that our guests don't feel appreciated. You can at any time send us an e-mail with uncomfortable situations. Anyway, we would be very grateful to get the chance of welcoming you as our guest again someday and better serve you then. Best regards, Michaela Kaineder

Dear Guest, thank you very much for sharing your impressions about your stay with us and for choosing Novotel Suites Wien. First of all, we hope you enjoyed your time in Vienna and also took some positive impressions from your stay with you. We hope you felt comfortable in the newly renovated rooms. If you want to share any further feedback with us, you can at any time send us an e-mail. After the renovation, it is really essential for us, if the guests share their user experience with us. Let me express my sincere apologies for any inconvenience which affected your stay negatively. We are sorry, that we coulnd't meet your expectations and that possibly noise disturbances lowered your comfort. Unfortunately we have to carry out the renovation during the daily business, which can sometimes be a burden for our guests, but we try to keep the rest periods as good as possilby. Again, we would like to apologize, but we hope that we will get the chance of welcoming you as our guest and better serve you then. Best regards, Michaela Kaineder