Novotel Suites Wien City Donau

Novotel Suites Wien City Donau

Classificação clientes Avis (Classificação ALL) 4.7/5 57 comentários

Hotel ALLSAFE. Aprovado

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Descrição

Extras do hotel

  • Suítes espaçosas de 30m², sala de fitness com vista da área verde

  • Buffet de café da manhã saudável, terraço com jardim tranquilo

  • Duas crianças podem ficar no quarto dos pais gratuitamente

  • Caminhada de 15 minutos até o centro comercial, a 10 min. do centro da cidade de U-Bahn

  • Bar aconchegante, Boutique Gourmande, bebidas e lanches disponíveis o dia todo

Localização do hotel

Novotel Suites Wien City Donau

Radingerstrasse 2
1020 VIENNA
Áustria

  • WIEN MESSEGELAENDE:  11A VORGARTENSTRASSE

  • U1:  U1 VORGARTENSTRASSE

  • De avião

    VIENNA SCHWECHAT A 20 km / 12 milhas

  • De barco

    SCHIFFAHRTSZENTRUM DDSG A 0 km / 0 milhas

  • De carro

    HANDELSKAI A 3 km / 1 milhas

  • De carro

    PRATER A 3 km / 2 milhas

  • De carro

    REICHSBRUECKE A 1 km / 0 milhas

  • De trem

    SUEDBAHNHOF A 6 km / 3 milhas

  • De trem

    U1/VORGARTENSTRASSE A 0 km / 0 milhas

  • De trem

    VIENNE/WIEN A 1 km / 0 milhas

  • De trem

    WESTBAHNNHOF A 6 km / 3 milhas

GPS:48.224321, 16.398868

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Estacionamento
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar

BAR

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Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes para
Novotel Suites Wien City Donau

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.7/5  57 comentários

Classificação no TripAdvisor  4.0/5  2.080 comentários

Certificado de excelência 2022

Nice stay in Vienna

Classificação TripAdvisor 5.0/5

Nikola J Avaliação certificada TripAdvisor

We spent four beautiful days in Vienna. We spent four beautiful days in Vienna. Провели смо четири прелепа дана у Бечу. Spent four beautiful days in Vienna. Провео четири прелепа дана у Бечу. Spacious rooms. Very clean. Extremely friendly staff. Phenomenal location near the metro station. If you want to easily reach most of Vienna's attractions, this hotel is the right choice. I recommend, especially to families with children.

Dear Nikola, Thank you for such a positive review. We are delighted to hear that you had a pleasant stay with us and that our location was ideal for your stay. The comfort and well-being of our guests are of the utmost importance to us. We would be delighted to welcome you back. Take care, Mesut Kesici, Cluster General Manager

Novotel Suites Vienna

Classificação TripAdvisor 5.0/5

emma4rester Negócios - Avaliação certificada TripAdvisor

Excellent value for money. Large rooms, with a good area to work and good wifi. Convenient for the metro into the central attractions. Close to the river with attractions and good restaurants nearby. Would use again.

Dear Emma, Thank you for taking the time to review your stay. We are pleased to know that you were satisfied with your suite as well as our convenient location. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. Thank you for letting us know that you intend to visit again. We look forward to welcoming you back. Take care, Mesut Kesici, Cluster General Manager

Great Hotel

Classificação TripAdvisor 5.0/5

alexandros29 Avaliação certificada TripAdvisor

Great hotel Big room with sofa and table Small fridge Clean room Nice bathroom Very close to the metro station Just 10 minutes away from Stephansplatz (4 stops) 800m from train station for airport connection

Dear Alexandros, We are grateful for this kind review about your recent stay. We are thrilled to know that you were happy with your suite as well as the high standards we strive to uphold. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We would be delighted to welcome you back. Take care, Mesut Kesici, Cluster General Manager

Decent

Classificação TripAdvisor 4.0/5

Josh V Avaliação certificada TripAdvisor

Hotel was nice, breakfast was a bit rubbish. And female staff behind desk were rude and bitchy, went to check in and two started whispering about us and looking at us, it was extremely unprofessional and not what I would expect especially due to the amount I payed. Dissatisfied with the service to say the least.

Dear Josh, Thank you for taking the time to share your experience with us. We would like to thank you for your kind comments regarding our hotel and thank you for choosing to stay with us. However, we are very concerned by your feedback as our team is trained to treat each guest with the same respect and we are very sorry if you did not find this to be so. This matter will be reviewed with our reception team and please be assured it will not happen again. We hope you will allow us to welcome you back for a more memorable stay in the future. Best wishes, Mesut Kesici, Cluster General Manager

nice stay in Vienna

Classificação TripAdvisor 5.0/5

sepposalminen Avaliação certificada TripAdvisor

The property was absolutely clean and health oriented, the room was recently renovated and the staff experience was lik coming home from the trip - friendly and helpful and we also got extended check out. Added extra is a small microwave corner and bathroom and shower separately.The property is well situated for business and touristic sights we enjoyed the visit and will use the hotel again I the future.

Dear Sepposalminen, Thank you for your kind review. We aim to provide a quality experience and we are delighted that we were able to exceed your expectations. We are proud of the high level of personal service we offer so it is really rewarding to receive your positive feedback about our teams. We all look forward to welcoming you again. Kind regards, Mesut Kesici, Cluster General Manager

Christmas at Novel Wien City Donau

Classificação TripAdvisor 5.0/5

bgorman056 Avaliação certificada TripAdvisor

The room was really spacious with good facilities - microwave, fridge, safe and table as well as a very comfortable bed. Breakfast was excellent and the hotel staff were very friendly and helpful. We really enjoyed having the hotel as our base.

Dear Guest, Thank you for your review. We are so pleased you enjoyed your stay and that we met all your expectations. We are delighted to hear that you received such fantastic service from our team and will be sure to share your feedback with them as it will make their day to learn that their efforts are appreciated by our guests. The entire team look forward to seeing you on a future occasion. Wishing you a happy new year, Mesut Kesici, Cluster General Manager

Excellent location and services

Classificação TripAdvisor 5.0/5

Cristian33 Avaliação certificada TripAdvisor

Big rooms, fair parking price (13 euro/day), very kind and customer dedicated staff, location very close to metro station, you can even walk in center of Vienna (about 2km), close to Prater Park. When I'll visit Vienna again this location is on top of my list.

Dear Cristian, Thank you for sharing your experience with us. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We would be delighted to welcome you back on another occasion. All the best, Mesut Kesici, Cluster General Manager

Very good as usual

Classificação TripAdvisor 5.0/5

h0riai0nescu Negócios - Avaliação certificada TripAdvisor

The hotel gives us what we need, hence we are there for the third time. This time we arrived very late (1 AM) because of multiple bottlenecks on the roads but the check in was perfect as usual and we get the room prepared for us in 5 minutes. Recommended.

Dear guest, Thank you for your loyalty. It is very rewarding to know that everything was to your satisfaction and that you appreciated the welcome offered by our team. We look forward to welcoming you and your family on your next trip. Best wishes, Mesut Kesici, Cluster General Manager

Perfect

Classificação TripAdvisor 4.0/5

122mark67 Avaliação certificada TripAdvisor

Safe,clean and relax atmosphere.Close to Prater where we spent a good time.Metro station at 50 m and underground parking place(13 euro/day).From Friday 10 pm till Monday morning parking is free on the street.

excellent

Classificação TripAdvisor 5.0/5

clairechassagne Família - Avaliação certificada TripAdvisor

Big warm and comfy room. The beds were amazing. There was a shower and a tub in the room for 3 guests and a separate toilet. Great breakfast. Great service. Very close to the metro that gets you in the centre in 5 minutes.

Dear Guest, wow, thank you so much for your wonderful feedback and for being our guest at Novotel Suites Wien. I will definitely share all of your comments and kind words with my colleagues. It is always great to receive positive feedback and to see our hotel from our guest's point of view. We hope that we were able to meet most of your expectations and that the room, the location, the breakfast and our team made your stay even more enjoyable. We would be very grateful to get the chance of welcoming you as our guest again someday and try our best to offer you a great stay then. Best regards, Michaela Kaineder

Great stay in Wien

Classificação TripAdvisor 5.0/5

Cristianraileanu Avaliação certificada TripAdvisor

It was a great family weekend in Wien. The hotel is well located close to the metro station and 1 mile away from the Prater amusement park and train stations that has great connection to the airport. The neighborhood is nice and quiet. The hotel is renovating and we stayed in a new room that was well organised and nice. Good sleep quality. Breakfast was diverse and good. Also the internet access was excellent.

Dear Guest, thank you very much for sharing your wonderful feedback with us and for being our guest at Novotel Suites Wien. We are happy, that you especially liked the location, the new rooms and the breakfast. I will definitely share your comments with my colleagues. Moreover, we would be very greatful, if we were able to meet your expectations. The feedback of our guests is really important for us, so you can send us an e-mail with further feedback at any time. Our doors are always open for you. Best regards, Michaela Kaineder

One night on the way back

Classificação TripAdvisor 5.0/5

StefaDakiCaka Avaliação certificada TripAdvisor

My family and I have resided in the previous years and we've always been satisfied primarily staff. The only thing that bothered us was the interior that is worn. It was a big surprise and a pleasant everything was renovated. I can only say BRAVO. Breakfast is excellent .Hotel is in a prime position on one side of the Danube and on the other hand close to downtown. I have to commend the reception and Mrs. Hertschel Lisa, kind and professional.We'll be back again .

Dear Guest, thank you very much for sharing your detailed and positive feedback with us and for choosing Novotel Suites Wien for your stay. We hope you enjoyed your stay to the fullest and that we were able to meet your expectations. It is great, that you took some positive impressions with you and that you especially liked the breakfast, the location and our team. I will definitely share your kind words with my colleagues. Moreover, we appreciate all kinds of comments, therefore let me express my sincere apologies, if the state of our hotel possibly lowered your comfort. Unfortunately our hotel is already a little bit older and needed a refreshment, but as you already mentioned, a renovation started recently and we hope that we can improve the atmosphere then. We would be very grateful to get the chance of welcoming you as our guest again someday. Best regards, Michaela Kaineder

Good mid-scale

Classificação TripAdvisor 4.0/5

185tamas Avaliação certificada TripAdvisor

Nice hotel with good location. It was under renewing at our stay, but it did not disturb us. Everything was fine. The place for breakfast is far too small, you can expect queue for the table (10-15 min). Also the breakfast item were slowly refilled. Anyway, I recommend the hotel for short stays.

Dear Guest, thank you very much for sharing your impressions about your stay with us and for choosing and recommending Novotel Suites Wien. We hope you enjoyed your stay and that we were able to meet most of your expectations and that you took many positive impressions from your stay with you. Moreover, we are grateful for all kinds of comments and suggestions for improvement. I will definitely forward all of your experiences to my colleagues. Let me express my sincere apologies for any inconvenience at the breakfast buffet. Unfortunately our public area is due to the building structure rather small which can lead to waiting times in the morning. We hope that your daily planning hasn't been negatively affected by this aspect. Eventhough this is not an adequate excuse, but our team introduced the "breakfast traffic light" to make it easier to estimate the peak times at the buffet. Moreover, there will be a renovation of the public area, but we don't have any further information yet. Anyway, we hope you had a good time and that we will get the chance of welcoming you as our guest again someday. Best regards, Michaela Kaineder

Very good!!

Classificação TripAdvisor 4.0/5

Nana-friends Couples - Avaliação certificada TripAdvisor

The hotel has very friendly staff and spacy rooms. It’s location is in a quiet neighborhood just 200m from the metro station. It is a very good value for money choice. They are renovating their rooms and we hope that in our next visit to Vienna we will enjoy a “new” room.

Dear Guest, thank you so much for your wonderful feedback and for being our guest at Novotel Suites Wien. We are happy, that you took many positive impressions with you and especially liked the location and our team, which I will definitely share with my colleagues. We would be very grateful to get the chance of welcoming you as our guest again someday. Our doors are always open for you. Best regards, Michaela Kaineder

Novotel suites Wien City Donau

Classificação TripAdvisor 5.0/5

nukeharimurti Família - Avaliação certificada TripAdvisor

Very close to U-bahn Station. All the staff are very and deliver a good service. Clean Rooms, seperated between toilet and bath room. Complete with microwave oven. Located in the quite and well maintained environment.

Dear Guest, wow, thank you so much for your wonderful feedback and for being our guest at Novotel Suites Wien. We hope you enjoyed your stay to the fullest and that we were able to meet most of your expectations. It is great, that you took many positive impressions from your stay with you and I will definitely share your kind words with my colleagues. We are happy, that you especially liked the location, the rooms and its facilites and our team. Our doors are always open for you. Best regards, Michaela Kaineder

very nice stay at Novotel Suites Wien City Donau

Classificação TripAdvisor 5.0/5

valif18 Família - Avaliação certificada TripAdvisor

I;ve got an upgrade of the room to a renovated one at the 7th floor. We liked the hotel because is very close to an underground station and in 5 minutes you get to the city centre. The rooms are bigger than other hotels and was plenty of space for us. In front of the hotel you have a cafe and couple of markets. People from reception desk very helpful and friendly. Fast chek-in and out. The price was higher than summer probably due to New Years eve.

Dear Guest, wow, thank you so much for your great and detailed feedback and for being our guest. We hope you enjoyed your stay to the fullest and that we were able to meet most of your expectations. It is great, that you took so many positive impressions from your stay with you and I will definitely share your kind words with my colleagues. Our doors are always open for you. Best regards, Michaela Kaineder

Superb Accommodation

Classificação TripAdvisor 5.0/5

Therese_Amato Família - Avaliação certificada TripAdvisor

I highly recommend Novotel Suites Wien City Donau for their excellent customer service, cleanliness and comfortable rooms. We were a group of 18 persons and we all had a spacious suite where we could fit in comfortably with our families. The location of the hotel is central and there is the underground available in the same street. Breakfast is excellent. Good value for money and highly recommended

Dear Guest, wow, thank you so much for your wonderful feedback and for being our guest. I will definitely share your kind words with my colleagues. We hope that we provided you the stay you wished for and that we will get the chance of welcoming you as our guests again. Our doors are always open for your next stay. Best regards, Michaela Kaineder

currently being renovated

Classificação TripAdvisor 3.0/5

Alice S Solo travel - Avaliação certificada TripAdvisor

Didn't like the new room format - no table, TV (large flat screen) fixed to the wall. This is way worse than the standard style of being on a movable bracket than can be swiveled to any direction and can be seen from anywhere in the room. Hope you make changes.

Dear Guest, thank you very much for taking the time to share your feedback with us and for being our guest at Novotel Suites Wien. First of all, we hope that you had a good time in Vienna, eventhough we are really sorry, if we weren't able to meet your expectations. We appreciate all kinds of comments and suggestions for improvement. Because we recently renovated the rooms, we are thankful for our guest's view, but we have to wait some time before we can decide to make adjustments. In terms of the table, we unfortunately don't have an adequate excuse, but they will be delivered soon. Anyway, we hope that you also took some positive impressions from our hotel with you and that we will get the chance of welcoming you as our guest again and better serve you then. Best regards, Michaela Kaineder

Not clean and reception guys are very rude

Classificação TripAdvisor 1.0/5

carlosmiguelp986 Família - Avaliação certificada TripAdvisor

Bathroom are smelly. You should improve this. Breakfast have poor quality. Reception guys are rude. I realize this novotel have the same quality of a ibis budjet and its much more expensive. I am not going to came back to this hotel

Dear Guest, thank you very much for taking the time to share your feedback with us and for being our guest at Novotel Suites Wien. First of all, we hope you had a pleasant time in Vienna eventhough I would liked to express my sincere apologies for not fulfilling your expectations. We appreciate all kinds of comments and suggestions for improvement and I will definitely share them with my colleagues. It shouldn't occur that your comfort is lowered by a lack of cleanliness. Unfortunately our hotel is already a little bit older and needs a refreshment in some areas. Eventhough this is not an adequate excuse, but we are pleased to inform you that a renovation started recently and we hope to get our problems solved by then. Concerning the breakfast, we try to meet as many tastes as possibly and use fresh products from local producers, but we are always open for suggestions for improvement, to possibly make some adjustments. We are really sorry, if the buffet didn't offer, what you wished for. In terms of our team, we definitely don't want that our guests don't feel appreciated. You can at any time send us an e-mail with uncomfortable situations. Anyway, we would be very grateful to get the chance of welcoming you as our guest again someday and better serve you then. Best regards, Michaela Kaineder

Hotel is close to Prater

Classificação TripAdvisor 3.0/5

kadarm2017 Couples - Avaliação certificada TripAdvisor

We were not informed that the hotel was being renovated. We only knew this when we arrived. We got a renovated room, but there was no table and no microwave. At 7am on Saturday we woke up to the noise of work. Shouldn't you have some discount? Besides, we are glad that the hotel was renovated because the rooms were already quite worn.

Dear Guest, thank you very much for sharing your impressions about your stay with us and for choosing Novotel Suites Wien. First of all, we hope you enjoyed your time in Vienna and also took some positive impressions from your stay with you. We hope you felt comfortable in the newly renovated rooms. If you want to share any further feedback with us, you can at any time send us an e-mail. After the renovation, it is really essential for us, if the guests share their user experience with us. Let me express my sincere apologies for any inconvenience which affected your stay negatively. We are sorry, that we coulnd't meet your expectations and that possibly noise disturbances lowered your comfort. Unfortunately we have to carry out the renovation during the daily business, which can sometimes be a burden for our guests, but we try to keep the rest periods as good as possilby. Again, we would like to apologize, but we hope that we will get the chance of welcoming you as our guest and better serve you then. Best regards, Michaela Kaineder

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