All hotels in PALEMBANG

Novotel Palembang - Hotel & Residence Hotel 4 stars

Customer review rating 4.3/5 3,506 reviews

Novotel Palembang - Hotel & Residence
See on a map
+ 27 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Superior business and conferencing facilities

  • Located near the Palembang Trade Centre

  • Spacious modern rooms with free WiFi

  • Sauna and fitness centre for your workout

  • Beautiful outdoor swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • SM BADARUDDIN IIPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Thermal Spa
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Jogging track (Nearby)
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 15 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Palembang - Hotel & Residence

Jalan R Sukamto No 8A
South Sumatera
30127
palembang
indonesia

Tel: +62711369777

Fax: (+62)711/379777

Contact email

Check-in from 14h00

Check out up to 12h00

  • HANDOYO, PUTRA RAFLESIA :  PLB - JKT KERTAJAYA

  • KRAMATJATI, LORENA :  PLB - JKT KERTAJAYA

  • PUTRA REMAJA, GIRI INDAH :  PLB - JKT KERTAJAYA

  • By plane

    SM BADARUDDIN II At 16km / 9.94 miles - Shuttle paying

  • By train

    KERTAPATI STATION At 14km / 8.7 miles

GPS :-2.94993, 104.767621

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with King Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 38 m² / 409 sq ft
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with twin beds

Accessible room
  • Max. number of persons: 3
  • Area: From 42 m² / 452 sq ft
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Pool View with King Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 38 m² / 409 sq ft
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Pool View with Twin Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 42 m² / 452 sq ft
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Rooms

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Serving International and Indonesian cuisines

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE ORIENT CHINESE RESTAURANT

Type of cuisine: Other cooking style

THE ORIENT CHINESE RESTAURANT

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Non contractual photo

Located at our spacious lobby area, the bar serves cocktails, wine, beer and snacks with live music and a very cozy atmosphere.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPLASH BAR

Non contractual photo

Overlooking our beautiful outdoor swimming pool, the bar serves delightful finger food meals and tropical cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 1,449 m²

  • Maximum capacity: 1,800 people

  • Maximum banquet capacity: 1,000 people

Find out more

Our guest reviews for
Novotel Palembang - Hotel & Residence

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,506 reviews

tripadvisor

TripAdvisor Rating 4.0/5

529 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good Room but bad lighting

Customer review rating 4.3/5

Yasser Business - 13/03/2020 Confirmed reviews ALL

I have problem with lamp around alley while the hotel shut it down along the night.

Nice room. Views and the natural surrounds

Customer review rating 4.3/5

Andi Business - 12/03/2020 Confirmed reviews ALL

Stay for a meeting, buat actually the hotel is really nice for vacation. So the meeting feels like push aside then became a leisure time.

Perfect Stay

Customer review rating 4.3/5

Sinlao Business - 09/03/2020 Confirmed reviews ALL

Very Good Hotel, reception staff very friendly and helpful. Also, massive thank you to all staff in the concierge department for the very welcoming and genuine service. Wide breakfast selection too. I would definitely recommend this hotel. Keep up the good work!

Good Service

Customer review rating 4.3/5

Hamdakir Business - 09/03/2020 Confirmed reviews ALL

Come on Bussiness meeting. Receptionists are very helpful, don't have much time to enjoy Palembang, yet Mr. Afit Receptionist gave me all nice place to visit Palembang

FIRST TIME

Customer review rating 4.3/5

Waskiita Business - 09/03/2020 Confirmed reviews ALL

EVERITHINK GOOD....

Customer review rating 4.3/5

Aphiyut Business - 28/02/2020 Confirmed reviews ALL

Good hotel

Beautiful place to stay

Customer review rating 4.3/5

Albert Business - 18/02/2020 Confirmed reviews ALL

Beautiful place and nice people, thank you for Ms. Fina, Very good and very helpful receptionist.

Nice breakfast

Customer review rating 4.3/5

William K. Business - 12/02/2020 Confirmed reviews ALL

Good room, is it spacious and clean as usual. Many selections for breakfast.

Big Room

Customer review rating 4.3/5

Sudarno Business - 10/02/2020 Confirmed reviews ALL

Stay at novotel palembang for one night, big area, big room.

Great hotel but lack of consistency

Customer review rating 4.3/5

Anonymous Couples - 05/02/2020 Confirmed reviews ALL

The hotel facility is great with scenic garden, a good standard of gym, a beautiful chapel, nice swimming pools, and the room is clean and reasonably spacious. It is located within a walking distance from a local shopping-mall. However, on the negative side I found the house-rules was substandard for a 4-stars hotel; people went on to the swimming pool with all kind of full-dresses, I even saw a naked kid in the pool, all these raised concern about the pool hygiene. The restaurant on the 1st floor was spacious and quite nice; however, the food served (breakfast) was of low quality.... "semur without meat, soup only" so as 'soto' ... and only meat option was 'tough'... I have to asked a few hotel staffs for a direction to the grand ballroom.

Good stay

Customer review rating 4.3/5

Sulthan M. Y. Business - 02/02/2020 Confirmed reviews ALL

Very satisfied

Good Stay

Customer review rating 4.3/5

Anonymous Business - 31/01/2020 Confirmed reviews ALL

Awesome stay with pleasant service

Good Service

Customer review rating 4.3/5

Agung F. Business - 28/01/2020 Confirmed reviews ALL

Thank you to very good Receptionist Afit, I come a bit early at 12:00 pm, Reception was so crowded perhaps because of Chinese New Year, I know check in time at 14:00 but Afit help me a lot, he event go further help me for making my flight boarding pass ... very good experience..

Beautiful swimming pool, nice staff

Customer review rating 4.3/5

Lisa Friends - 28/01/2020 Confirmed reviews ALL

The swimming pool is so clean, beautiful & the staffs are nice & helpful

Awesome

Customer review rating 4.3/5

Sunarmo Families - 28/01/2020 Confirmed reviews ALL

I come to visit my family in Palembang this is my first time in Palembang, a lot of food to try, Receptionist is very help full, Ms. Eka explain very detail where to go what to eat, pool also very good here my visit become like holiday.

good stay

Customer review rating 4.3/5

Tedi Solo - 23/01/2020 Confirmed reviews ALL

my favorite hotel, thank to Ms. Anggi for your hospitality

Great hotel

Customer review rating 4.3/5

Lambok Families - 23/01/2020 Confirmed reviews ALL

It's my first time to stay in this Novotel, a great hotel provided a lot of benefits to us. I really like the room, breakfast, pool and location to the mall (very close)

Well location, nice view, warm welcome

Customer review rating 4.3/5

T. G. Families - 23/01/2020 Confirmed reviews ALL

We were enjoying stay in this hotel and had handful assistances from pak Helmi , Accors Jakarta. Hotel staffs are nice and warm welcome. Thank you

Business stay 11th to 18tj Jan 2020

TripAdvisor rating 4.0/5

Eugene S Business - 19/01/2020 TripAdvisor review

Enjoyed my stay, team was professional and were always trying their best. Rooms were clean and comfortable. Breakfast was my favourite, a wide variety of dishes and tasty.Sufficient staff attending to my needs. Keep it up.

Beyond words!

TripAdvisor rating 4.0/5

M4L1N0 Business - 10/01/2020 TripAdvisor review

Spent hundred of nights since 2013 at the same hotel, Novotel Palembang. I never get bored! Thanks to Anggi for helping me with the reservation, c/i and c/o. No issues at all, love that smile by the way!

Our most recent 20 reviews

In partnership with TripAdvisor