Novotel Palembang - Hotel & Residence 4 stars

Customer review rating (ALL Rating) 4.6/5 346 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Superior business and conferencing facilities

  • Located near the Palembang Trade Centre

  • Spacious modern rooms with free WiFi

  • Sauna and fitness centre for your workout

  • Beautiful outdoor swimming pool

Our accommodation(s)

Hotel location

Novotel Palembang - Hotel & Residence

Jalan R Sukamto No 8A, South Sumatera
30127 PALEMBANG
Indonesia

GPS:-2.94993, 104.767621

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  346 reviews

TripAdvisor Rating  4.5/5  1,720 reviews

Certificate of excellence 2023

The best Hotel in the town!

TripAdvisor rating 5.0/5

Climber665756 TripAdvisor review

Always love the views, variety delicious Palembang (Locals) food. Today love The Ragit! Is Palembang traditional food with curry sauce and Siomay Bandung for sure. Don't forget try Sarikaya! Ugh la..laaa Gracia,Firman, Randy and Aldi with her dessert area so helpful and kind House keeping Aladina so lovely We always stay here everytime visit Palembang! Recommended Maximum

Dear Climber665756 Warmest Greetings from Novotel Palembang Hotel & Residence Thank you so much for give us a good rating, we will share with our team. I am sure that your rating will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services Looking forward to welcoming you back at Novotel Palembang. Sincerely, Praburizal Front Office Manager

My stay at Novotel Palembang

TripAdvisor rating 5.0/5

Waikheong S TripAdvisor review

It's simply excellent. True hospitality, green and tranquility. Very friendly and helpful staff. Special thanks to Mr. Prabu, the manager for making my seven days stay such a memorable one. I'm coming back soon.

Dear Mr Waikheongs Warmest Greetings from Novotel Palembang Hotel & Residence We sincerely appreciate you taking a time to share us your grateful experience at Novotel Palembang. We are very happy that you loved our hotel especially our staff service. Once again thank you for your continuous support and we are looking forward to welcoming you back at Novotel Palembang Sincerely, Praburizal Front Office Manager

Busenis in Palembang

TripAdvisor rating 5.0/5

Nilambar TripAdvisor review

Mr.Firman and Mrs.Gracia, in the square retaurant having good service, always support me when I come to breakfast, beatyful Hotel and Nice pool,, Novotel Palembang is recomend hotel to stay for busenis and trip.. tq for your excelent service and place..

Dear Nilambar Warmest Greetings from Novotel Palembang Hotel & Residence We very much appreciate your comments regarding your stay at the Novotel Palembang Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and recommended, we hope your next visit will be as pleasant as the previous one. Sincerely, Praburizal Front Office Manager

My business trip is fun

TripAdvisor rating 4.0/5

AndiGozaliM TripAdvisor review

Novotel Palembang provided very good service when I was on a business trip to Palembang, the rooms were very clean and the equipment was also in good condition, especially at breakfast I was served by two maids named Siti and Fauzan who were very friendly, if I'm not mistaken that's their name, the breakfast menu is also very varied, thank you Novotel for the service.

Dear Mr Andi Gozali M Warmest Greetings from Novotel Palembang Hotel & Residence We sincerely appreciate you taking a time to share us your grateful experience at Novotel Palembang. We are very happy that you loved our hotel especially our room and Breakfast. Once again thank you for your continuous support and we are looking forward to welcoming you back at Novotel Palembang Sincerely, Praburizal Front Office Manager

Front desk manner

TripAdvisor rating 5.0/5

Dian A TripAdvisor review

The front desk (Mr Alam) is polite and helpful, he treated me well even other guest is trying to interrupt. It would be good for a hotel to have staff like mr Alam. The hotel will be a first destination

Dear G1674NSdiana Warmest Greetings from Novotel Palembang Hotel & Residence Thank you so much for give us a good rating, we will share with our team. I am sure that your rating will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to welcoming you back at Novotel Palembang. Sincerely, Praburizal Front Office Manager

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Other web-users rate our hotel

  • 44 reviews 8.5/10 Location
  • 255 reviews 8.7/10 Room
  • 247 reviews 8.1/10 Service
  • 7 reviews 10/10 WiFi
  • 167 reviews 7.9/10 Food
  • 144 reviews 8.8/10 Amenities
  • 127 reviews 8.8/10 Cleanliness
  • 79 reviews 9.3/10 Comfort

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ibis Palembang Sanggar 3 stars

Customer review rating (ALL Rating) 4.3/5 (39 reviews)

At 3.687 km

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