Description
Hotel extras
-
Superior business and conferencing facilities
-
Located near the Palembang Trade Centre
-
Spacious modern rooms with free WiFi
-
Sauna and fitness centre for your workout
-
Beautiful outdoor swimming pool
Our accommodation(s)
Page out of
Room
Superior Room with 1 Super King Bed
- 3 pers. max
- 39 m² / 419 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View
- Most of the accommodation: Balcony
- Accessible room
Room
Superior Room with Twin Beds
- 3 pers. max
- 39 m² / 419 sq ft
- Bedding 1 x Twin bed(s)
- Views: Garden View
- Most of the accommodation: Balcony
Room
Superior Room with Premium King Bed
- 3 pers. max
- 39 m² / 419 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View
Room
Deluxe Room with 1 Super King Bed
- 3 pers. max
- 43 m² / 462 sq ft
- Bedding 1 x King size bed(s)
- Views: Pool side
- Most of the accommodation: Balcony
Room
Deluxe Room with Twin Beds
- 3 pers. max
- 43 m² / 462 sq ft
- Bedding 2 x Twin bed(s)
- Views: Pool side
- Most of the accommodation: Balcony
Room
Deluxe Room with Premium King Bed
- 3 pers. max
- 43 m² / 462 sq ft
- Bedding 1 x King size bed(s)
- Views: Pool side
Page out of
Suite
Junior Suite
- 3 pers. max
- 68 m² / 731 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View
- Accessible room
Suite
Family Suite
- 5 pers. max
- 94 m² / 1011 sq ft
- Bedding 1 x King size bed(s) and 1 x Twin bed(s)
- Views: Garden View
- Accessible room
Page out of
Room
Superior Room with 1 Super King Bed
- 3 pers. max
- 39 m² / 419 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View
- Most of the accommodation: Balcony
- Accessible room
Suite
Junior Suite
- 3 pers. max
- 68 m² / 731 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View
- Accessible room
Suite
Family Suite
- 5 pers. max
- 94 m² / 1011 sq ft
- Bedding 1 x King size bed(s) and 1 x Twin bed(s)
- Views: Garden View
- Accessible room
Hotel location
Novotel Palembang - Hotel & Residence
Jalan R Sukamto No 8A, South Sumatera
30127 PALEMBANG
Indonesia
GPS:-2.94993, 104.767621
Access and transport
Page out of
KERTAPATI STATION
Railway station
Access: 14 km / 8.7 mi 30 min drive
-
Shuttle
Shuttle on call
Page out of
SONGKET TENUN
Tourist attraction
Access: 6 km / 3.73 mi 20 min drive
RUMAH LIMAS
Tourist attraction
Access: 8 km / 4.97 mi 20 min drive
BUKIT SIGUNTANG
Historic monument
Access: 8 km / 4.97 mi 20 min drive
AMPERA BRIDGE
Tourist attraction
Access: 12 km / 7.46 mi 30 min drive
PULAU KEMARAU
Tourist attraction
Access: 12 km / 7.46 mi 30 min drive
SULTAN MAHMUD BADARUDIN II
Museums
Access: 12 km / 7.46 mi 30 min drive
BENTENG KUTO BESAK
Historic monument
Access: 12 km / 7.46 mi 30 min drive
-
Shuttle
Shuttle on call
PUNTI KAYU
Botanical gardens
Access: 12 km / 7.46 mi 30 min drive
PAGAR ALAM
Tourist attraction
Access: 300 km / 186.43 mi
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Pets not allowed
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
Page out of
THE SQUARE
Serving International and Indonesian cuisines
THE ORIENT CHINESE RESTAURANT
THE ORIENT CHINESE RESTAURANT
LE BAR
Located at our spacious lobby area, the bar serves cocktails, wine, beer and snacks with live music and a very cozy atmosphere.
Breakfast
A delicious and fulfilling morning meal to start your daily activity with a mix of international and local taste.
Pool
Fitness center
Spa
Meetings & Events
- Number of Meeting Room
- 12
- Surface of the largest room
- 1449 m² / 15596.891 sq ft
- Maximum seats capacity
- 1800
- Maximum capacity for banquets
- 1000
Weddings
Non contractual photo
Whether you want a small, intimate gathering or a grand occasion for hundreds, our facilities will accommodate your every need. Let us make your dream come true...
Our guest reviews
Surprised with how BAD the customer service
TripAdvisor rating 1.0/5
cathycatharinaa TripAdvisor review
Dear Ms. Cathy, On behalf of the management of Novotel Palembang, I sincerely apologize for the inconvenience you experienced during your stay. I understand your concerns regarding our communication, service delay, and staff attitude. We are truly sorry that this did not meet your expectation. After reviewing your feedback, we acknowledge that our handling of the situation fell short of our standards, and I am truly sorry. Thank you for bringing this to my attention; your feedback is invaluable in helping us improve. If you are open to it, I would appreciate the opportunity to make things right. Please feel free to contact me directly at gm@novotelpalembang.com, and I will be happy to assist you further. Again, thank you for your feedback. Warm regards, Herman WIJAYA General Manager
Truly unforgetable memories here.
TripAdvisor rating 5.0/5
Ferdi A TripAdvisor review
Dear valued guest, Warm regards from Novotel Palembang Hotel & Residence Thank you very much for your positive feedback about your stay with us. We are delighted to hear that you were satisfied with our service and the hospitality of our staff, including Pak Firman. We hope to welcome you back to Novotel Palembang on your next visit. Best regards, Rikasari Front Office Manager
Good restaurant
TripAdvisor rating 5.0/5
bageda TripAdvisor review
Yang Terhormat Bapak/Ibu, Salam hangat dari Novotel Palembang Hotel & Residence Terima kasih banyak atas ulasan positif Anda tentang pengalaman menginap di Novotel Palembang. Kami sangat senang mendengar bahwa Anda merasa puas dengan pelayanan yang diberikan kami. Kami berharap dapat menyambut Anda kembali di Novotel Palembang dalam kunjungan Anda berikutnya. Hormat kami, Rikasari Front Office Manage
Customer review rating 5.0/5
Yeni I. Families - Confirmed reviews ALL
Dear Yeni I., Thank you for your kind words regarding your stay. We are delighted to hear that you enjoyed the spacious accommodations and the vibrant atmosphere of our hotel. Your positive feedback is greatly appreciated, and we look forward to welcoming you and your family back soon. Best regards, Novotel Palembang - Hotel & Residence
Customer review rating 5.0/5
Sarahi B. Business - Confirmed reviews ALL
Dear Sarahi B., We very much appreciate your comments regarding your stay at the Novotel Palembang - Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
In partnership with TripAdvisor
Our other establishments nearby
ibis Palembang Sanggar 3 stars
Customer review rating (ALL Rating)
4.5/5
(207 reviews)
At 3.691 km