Novotel Palembang - Hotel & Residence Hotel 4 stars

Customer review rating 4.3/5 3,569 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Palembang - Hotel & Residence
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+ 27 Services
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Room 1

Number of guests
Children's age

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  • I cannot take advantage of the Members' rate

Hotel extras

  • Superior business and conferencing facilities

  • Located near the Palembang Trade Centre

  • Spacious modern rooms with free WiFi

  • Sauna and fitness centre for your workout

  • Beautiful outdoor swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • SM BADARUDDIN IIPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Thermal Spa
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Jogging track (Nearby)
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 15 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

Novotel Palembang - Hotel & Residence

Jalan R Sukamto No 8A
South Sumatera
30127
palembang
indonesia

Tel: +62711369777

Fax: (+62)711/379777

Check-in from 14h00

Check out up to 12h00

  • HANDOYO, PUTRA RAFLESIA :  PLB - JKT KERTAJAYA

  • KRAMATJATI, LORENA :  PLB - JKT KERTAJAYA

  • PUTRA REMAJA, GIRI INDAH :  PLB - JKT KERTAJAYA

  • By plane

    SM BADARUDDIN II At 16km / 9.94 miles - Shuttle paying

  • By train

    KERTAPATI STATION At 14km / 8.7 miles

GPS :-2.94993, 104.767621

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with King Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Views: Garden View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with twin beds

Accessible room
  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: Garden View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Pool View with King Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Pool View with Twin Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Rooms

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Serving International and Indonesian cuisines

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE ORIENT CHINESE RESTAURANT

Type of cuisine: Other cooking style

THE ORIENT CHINESE RESTAURANT

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Non contractual photo

Located at our spacious lobby area, the bar serves cocktails, wine, beer and snacks with live music and a very cozy atmosphere.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPLASH BAR

Non contractual photo

Overlooking our beautiful outdoor swimming pool, the bar serves delightful finger food meals and tropical cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 1,449

  • Maximum capacity: 1800 people

  • Maximum banquet capacity: 1000 people

Find out more

Our guest reviews for
Novotel Palembang - Hotel & Residence

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,569 reviews

tripadvisor

TripAdvisor Rating 4.0/5

544 reviews

The room needs some refreshment

Customer review rating 4.3/5

Irsan Business - 20/11/2020 Confirmed reviews ALL

The room is very old and so does the shower and the bathroom

Bad service

Customer review rating 4.3/5

Yolanda A. Solo - 20/11/2020 Confirmed reviews ALL

Request bathub but receptionist said room with shower is newest, but i see the room so old. Toilet so dirty, shower broken, carpet dirty looks like hotel with 3 stars not 5 stars.

So so

Customer review rating 4.3/5

Robi J. Business - 12/11/2020 Confirmed reviews ALL

No water at the shower during 11 PM to 4 AM. No coffee bean during breakfast

so so

Customer review rating 4.3/5

Anonymous Friends - 04/11/2020 Confirmed reviews ALL

it takes too long to check in, I need to wait an hour to get my room ready. I came at 3 pm and my room was ready at 4.

Well crew.

Customer review rating 4.3/5

Jarales Families - 04/11/2020 Confirmed reviews ALL

They spent 1 hour of my time from booking using my loyalty point, redeem my point until waiting my room ready. Your manager offer me upgrade into penthouse room, and I think thats fair for me. Nice crew. The breakfast menu is so limited. I couldt find toaster there.

Amazing people and property

Customer review rating 4.3/5

Berthonie S. Families - 08/10/2020 Confirmed reviews ALL

My family and i have been staying in this hotel for a number of times. With each stay, we are amazed how the team took care of us and exceeded out expectations. Ria and her team had been amazing! Thank you for taking care of us like a family! We will come back again and again!

"Well located"

Customer review rating 4.3/5

Jasroni Business - 24/09/2020 Confirmed reviews ALL

Wide room and comfortable

Unpolite manner of housekeeping staffs

Customer review rating 4.3/5

Yokey Families - 10/09/2020 Confirmed reviews ALL

I suggest you should investigate one or maybe two of your housekeeping staffs at your prestigious hotel. They came in our room during our stay using their access card (i believe the are well informed which rooms are vacant or not). They just came in and said different reasons (cleaning schedule, giving new menu books) which they can or should do during our request for cleaning the room or during the actual checkout. Just to let you know this situation because we had a great 2 days getaway in novotel. Tolong diperhatikan ya. Thanks.

GOOD STAY

Customer review rating 4.3/5

Yulius R. R. Families - 09/09/2020 Confirmed reviews ALL

VERY GOOD

Good staycation

Customer review rating 4.3/5

Ajisindy Families - 02/09/2020 Confirmed reviews ALL

Staff was helpfull. Health protocol, considering covid pandemic was applied during our stay

Good stay

Customer review rating 4.3/5

Agus M. Business - 29/08/2020 Confirmed reviews ALL

At first I was a little disappointed because when I arrived, it turned out that the room I ordered wasn't ready. But overall everything is good.

Customer review rating 4.3/5

Achmad K. Families - 26/08/2020 Confirmed reviews ALL

good hotel

Good Room but bad lighting

Customer review rating 4.3/5

Yasser Business - 13/03/2020 Confirmed reviews ALL

I have problem with lamp around alley while the hotel shut it down along the night.

Nice room. Views and the natural surrounds

Customer review rating 4.3/5

Andi Business - 12/03/2020 Confirmed reviews ALL

Stay for a meeting, buat actually the hotel is really nice for vacation. So the meeting feels like push aside then became a leisure time.

Perfect Stay

Customer review rating 4.3/5

Sinlao Business - 09/03/2020 Confirmed reviews ALL

Very Good Hotel, reception staff very friendly and helpful. Also, massive thank you to all staff in the concierge department for the very welcoming and genuine service. Wide breakfast selection too. I would definitely recommend this hotel. Keep up the good work!

Good Service

Customer review rating 4.3/5

Hamdakir Business - 09/03/2020 Confirmed reviews ALL

Come on Bussiness meeting. Receptionists are very helpful, don't have much time to enjoy Palembang, yet Mr. Afit Receptionist gave me all nice place to visit Palembang

FIRST TIME

Customer review rating 4.3/5

Waskiita Business - 09/03/2020 Confirmed reviews ALL

EVERITHINK GOOD....

Customer review rating 4.3/5

Aphiyut Business - 28/02/2020 Confirmed reviews ALL

Good hotel

Beautiful place to stay

Customer review rating 4.3/5

Albert Business - 18/02/2020 Confirmed reviews ALL

Beautiful place and nice people, thank you for Ms. Fina, Very good and very helpful receptionist.

Nice breakfast

Customer review rating 4.3/5

William K. Business - 12/02/2020 Confirmed reviews ALL

Good room, is it spacious and clean as usual. Many selections for breakfast.

Our most recent 20 reviews

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