Novotel Palembang - Hotel & Residence

Novotel Palembang - Hotel & Residence 4 stars

Customer review rating (ALL Rating) 4.5/5 440 reviews

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Hotel extras

  • Superior business and conferencing facilities

  • Located near the Palembang Trade Centre

  • Spacious modern rooms with free WiFi

  • Sauna and fitness centre for your workout

  • Beautiful outdoor swimming pool

ALLSAFE approved hotel

Hotel location

Novotel Palembang - Hotel & Residence

Jalan R Sukamto No 8A, South Sumatera
30127 PALEMBANG
Indonesia

GPS:-2.94993, 104.767621

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  440 reviews

TripAdvisor Rating  4.5/5  1,119 reviews

Great Hospitality

TripAdvisor rating 5.0/5

13Ferz Business - TripAdvisor review

I always stay at novotel if i visit palembang because this hotel is most highly recomended in palembang if u search comfort, friendly, helpful, and quick response staff. Thank you to all the very helpful staff, especially to mr. firman and his team at the restaurant.

Quite place feels at home

Customer review rating 4.5/5

Anna R. Couples - Confirmed reviews ALL

We are senior couple travelling by car from Bogor. On our arrival after quite long journey we greeted warmly and the process was fast no waiting. And during our stay we always got warm and friendly greet from all the staff from the front restaurant and even the security staff, we felt comfortable, like home.

Dear Anna R., Warmest Greeting from Novotel Palembang Hotel & Residence, We do appreciate about your travelling journey from Bogor to Palembang. Thank you for leaving us best comments regarding your stay at the Novotel Palembang Hotel & Residence. We are always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our heartist as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Herman Wijaya General Manager

Vacation Family

TripAdvisor rating 5.0/5

Nadyapurnama130695 Families - TripAdvisor review

Thanks a lot to chandra saputra and team for the warm service. We have a nice experience stay in Novotel palembang. Once again thank Candra and team. Selain itu Kolam renangnya luas sekali. Anak anak happy sekali berenang disini. Stafnya pun ramah ramah

Dear Nadyapurnama130695, Warmest greeting from Novotel Palembang Hotel & Residence. Thank you for taking the time to leave such a positive review following your recent staycation with Novotel Palembang Hotel & Residence. We are so glad that your kids enjoyed the whole experience with swimming at pool. We will be delighted to share your comments with our heartist, Candra and team. We look forward to having the opportunity to welcome you back in another family vacation in the near future at Novotel Palembang Hotel & Residence. Sincerely, Herman Wijaya General Manager

Nice hotel

Customer review rating 5.0/5

Vera Solo - Confirmed reviews ALL

Many hotel that i visited and stayed but novotel palembang is one of my best resort hotel in sumatera. Sevice and facilities always be the best. View is also one of the plus point. Good luck novotel palembang

Dear vera m., We do appreciate your comments regarding your stay at the Novotel Palembang - Hotel & Residence. It is always a pleasure to receive positive feedback. We will share your comments with our heatist team. We are sure this feedback will serve as an encouragement to all of our heartist team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Herman Wijaya General Manager

Amazing short escape

TripAdvisor rating 5.0/5

511hendrid Friends getaway - TripAdvisor review

It's been my third visit and it is still as amazing as it was.. The amenities in the room are complete, all the staffs working at all sections are just super hospitable. Another memorable one is the breathtaking pool with instagramable views. Thank you novotel palembang!!! Will definitely come back

Dear 511hendrid, Warmest greeting from Novotel Palembang Hotel & Residence. Thank you for taking the time to leave such a positive review following your recent staycation with Novotel Palembang Hotel & Residence. We are so glad you enjoyed the whole experience and pool view as your choice taking for instagram feed posting and we will be delighted to share your comments with our heartist team. We look forward to having the opportunity to welcome you back again in the near future at Novotel Palembang Hotel & Residence. Sincerely, Herman Wijaya General Manager

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Other web-users rate our hotel

  • 57 reviews 8.9/10 Location
  • 275 reviews 8.5/10 Room
  • 253 reviews 9/10 Service
  • 166 reviews 9/10 Amenities
  • 121 reviews 8.3/10 Cleanliness
  • 77 reviews 9.1/10 Comfort
  • 71 reviews 7.4/10 Breakfast

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