Novotel Palembang - Hotel & Residence 4 stars

Customer review rating (ALL Rating) 4.9/5 22 reviews

Best price
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Novotel Palembang - Hotel & Residence - Image 1
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Novotel Palembang - Hotel & Residence - Image 4
Jalan R Sukamto No 8A, South Sumatera, 30127 PALEMBANG, Indonesia

Description

Hotel extras

  • Superior business and conferencing facilities

  • Located near the Palembang Trade Centre

  • Spacious modern rooms with free WiFi

  • Sauna and fitness centre for your workout

  • Beautiful outdoor swimming pool

Our accommodation(s)

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Hotel location

Novotel Palembang - Hotel & Residence

Jalan R Sukamto No 8A, South Sumatera
30127 PALEMBANG
Indonesia

GPS:-2.94993, 104.767621

Telephone
Fax +62 711 379777

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.9/5  22 reviews

TripAdvisor Rating  4.8/5  2,546 reviews

Certificate of excellence 2024

The staff quite impolite.

TripAdvisor rating 2.0/5

Maps18889581867 TripAdvisor review

Dear Sir, Warmest Greetings from Novotel Palembang Hotel & Residence. Thank you for taking the time to share your feedback about your recent stay with us, we apologize that our reception did not meet your expectations. We take all complains seriously and would like to make things right. Can you please contact us directly to my email fom@novotelpalembang.com so we can discuss your concern in more detail. We are committed to providing exceptional service to all our guest, and your input will help us improve our reception services. Thank you again for your feedback and we are looking forward to welcoming you back at Novotel Palembang. Sincerely, Rikasari Front Office Manager

Novotel Palembang most beautiful hotel in Indonesia specially in Palembang South Sumatera. this hotel was recommended.

TripAdvisor rating 4.0/5

Redisman S TripAdvisor review

Dear Mr Sitohang, Warmest Greetings from Novotel Palembang Hotel & Residence, Thank you so much for your kind words about your recent stay with us that you found our hotel to be the perfect destination for stacation, whether for personal, family, or business purpose, we appreciate your feedback for breakfast, rooms, swimming pool, gym and staff. We are particularly delighted that you apprreciated the friendliness and excellence of our staff accross all departments, including front office, restaurant, and entertainment division. Thank you for recommending our hotel to ohters. Once again thank you for your continuous support and we are looking forward to welcoming you back at Novotel Palembang. Sincerely, Rikasari Front Office Manager

Enjoy my stay at Palembang

TripAdvisor rating 4.0/5

Camper32985538298 TripAdvisor review

Dear Sir/Madam, Warmest Greetings from Novotel Palembang Hotel & Residence We sincerely appreciate you taking a time to share us your grateful experience at Novotel Palembang. We are very happy that you loved our staff hotel hospitality, Chandra. Once again thank you for your continuous support and we are looking forward to welcoming you back at Novotel Palembang Sincerely, Rikasari Front Office Manager

Nice Hotel

TripAdvisor rating 5.0/5

Sugianto S Business - TripAdvisor review

Dear Mr. Sugianto S, Warmest Greetings from Novotel Palembang Hotel & Residence We sincerely appreciate you taking a time to share us your grateful experience at Novotel Palembang. We are very happy that you loved our hotel especially our restaurant. Once again thank you for your continuous support and we are looking forward to welcoming you back at Novotel Palembang Sincerely, Rikasari Front Office Manager

Good place to stay

Customer review rating 5.0/5

Michael Families - Confirmed reviews ALL

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Other web-users rate our hotel

  • 32 reviews 8.8/10 Location
  • 200 reviews 8.5/10 Room
  • 226 reviews 8.1/10 Service
  • 116 reviews 7.8/10 Food
  • 90 reviews 8/10 Comfort
  • 72 reviews 8.9/10 Cleanliness
  • 67 reviews 8.3/10 Vibe
  • 62 reviews 8.1/10 Breakfast

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Customer review rating (ALL Rating) 4.5/5 (214 reviews)

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See the hotel
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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.