ibis Palembang Sanggar 3 stars

Customer review rating (ALL Rating) 4.5/5 232 reviews

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Jalan Letkol Iskandar No 1, 15 Ilir, Kecamantan Ilir Timur 1, 30111 PALEMBANG, Indonesia

Description

Hotel extras

  • Located in the heart of Palembang city, close to major attractions, airport and business hubs

  • Soak in the spontaneous and stylish vibes at the hotel with the instagrammable photo corners

  • Have a dip in the rooftop infinity swimming pool, which features epic views of Palembang city

  • Free high speed Wi-Fi access in all hotel area. Stay fitandhealthy with our fully-equipped gym

  • Green Key certified, the hotel demonstrates a strong commitment to sustainability.

Our accommodation(s)

Hotel location

ibis Palembang Sanggar

Jalan Letkol Iskandar No 1, 15 Ilir, Kecamantan Ilir Timur 1
30111 PALEMBANG
Indonesia

GPS:-2.9823, 104.76043

Telephone
Fax +62 711 7446888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

IBIS KITCHEN

Located on ground floor, served western, Chinese and Indonesian food with speciality of local Palembang cuisine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  232 reviews

Customer review rating 1.0/5

Gerald A. T. Solo - Confirmed reviews ALL

Be aware that the room has a glass “window” between the shower and the bedroom. The hotel has deliberately set the air conditioning to automatically turn off when the bathroom light is switched off. This is absurd and completely ridiculous!! I couldn’t sleep at all. What’s the point of booking a hotel if you can’t rest? They put blinds on the glass, but they are pointless. A large amount of light still floods into the room. When I raised the issue, no solution was offered for the air conditioning. The room was poorly cleaned. I found dirt and sand on the bed, and the furniture was dusty. Service is mediocre at best. At the café, no one came to take my order and I had to walk to the cashier myself.

Dear GERALD A. T., Thank you for taking the time to tell us about your experience at ibis Palembang Sanggar. We regret that your experience did not meet your expectations; please allow us to extend our sincerest apologies. At ibis, we strive to provide superior service to every guest. This includes our restaurant service. We have conducted an investigation and will evaluate this issue to improve in the future. Therefore, your feedback is very important to us. We assure you that we have taken action to address this issue and prevent a recurrence in the future. We appreciate your sharing your concerns with us, and we hope you will give us the opportunity to serve you better in the near future. Sincerely, Devi Emerson Ambui General Manager

Customer review rating 3.5/5

Yusuf T. /. A. Families - Confirmed reviews ALL

It was quite a pleasant experience. The rooms were cramped, and prayer space was limited. But there were water dispensers on each floor, and the rooms had bolsters.

YUSUF T. /. A. yang terhormat, Terima kasih telah memberikan waktu Anda untuk memberi tahu kami mengenai pengalaman Anda di ibis Palembang Sanggar. Kami menyesal bahwa Anda mengalami hal yang tidak memenuhi harapan Anda; perkenankan kami menyampaikan permohonan maaf kami setulusnya. Di Ibis, kami berusaha memberikan layanan yang lebih baik kepada setiap tamu. Termasuk untuk layanan kamar, Kami mempunyai beberapa type kamar mulai dari standart hingga premium room, yang bisa anda pilih sesuai kebutuhan anda dan keluarga. Kami menyediakan dispenser di setiap koridor lantai, agar bisa di refill kapan pun anda dan semua tamu yang menginap mau me-refill, di kamar juga sudah kami sediakan bottle carafe kaca untuk anda dan semua tamu yang menginap. Sekali lagi kami ucapkan terimakasih karena anda telah dapat meluangkan waktu anda untuk memberitahu pengalaman anda, kami harap dapat kembali menyambut anda pada kunjungan berikutnya, dan kami harap kunjungan anda berikutnya akan sama memuaskan dengan kunjungan anda sebelumnya. Sincerely Yours, Devi Emerson Ambui General Manager

Customer review rating 4.5/5

Sri R. Families - Confirmed reviews ALL

I like to stay at Ibus hotels all over the world because the hotels usually located at prime areas, good hospitality, foods also taste good. Keep up the good works!

Dear SRI R., Thank you for your 5-star rating and review of your stay at ibis Palembang Sanggar. We are delighted to receive such positive feedback. At IBIS, we always strive to provide the best service and ensure all our guests have a pleasant stay. We are delighted to know that you enjoyed your stay at IBIS Palembang Sanggar. Ibis Palembang Sanggar is centrally located, close to iconic tourist attractions, culinary delights, and shopping centers, making it convenient for all guests to access our strategic location. The food we serve is professionally prepared by our kitchen team and top-notch chefs, ensuring the highest quality. We are delighted that you enjoyed our delicious cuisine. Thank you again for sharing your experience. We hope you'll return soon, and we hope your next visit will be as satisfying as your previous one. Sincerely Yours, Devi Emerson Ambui General Manager

Customer review rating 5.0/5

Ansyarie R. Families - Confirmed reviews ALL

Nice location and friendly staff

Dear ANSYARIE R., We would like to thank you for giving the best rating to ibis Palembang Sanggar. We are very pleased that you took the time to provide positive feedback. At IBIS, we always strive to provide the best service and ensure that all guests have an enjoyable stay. We are very happy to know that you felt comfortable during your stay at IBIS Palembang Sanggar. Ibis Palembang Sanggar is located in the heart of the city, close to iconic tourist attractions, culinary spots, and shopping centers, making it convenient for all guests to access from this strategic accommodation location. Once again, we would like to thank you for taking the time to share your experience. We hope to welcome you again on your next visit, and we hope your next visit will be as satisfying as your previous one. Sincerely Yours, Devi Emerson Ambui General Manager

Customer review rating 3.5/5

Leo N. Friends - Confirmed reviews ALL

Good hotel, located in the city center, but unfortunately the rooms are a bit small and access to the basement parking is a bit difficult. There should be security to help remember that vehicles enter and exit on the same route so that it can be dangerous

LEO N. yang terhormat, Kami ucapkan terimakasih karena anda telah memberikan penilaian yang terbaik terhadap ibis Palembang Sanggar. Sangat menyenangkan bagi kami anda telah dapat meluangkan waktu untuk memberikan tanggapan positif. Kami sangat senang mengetahui bahwa anda dapat merasa puas atas kenyamanan di hotel kami, karena semua tim yang kami miliki akan selalu menjaga kenyamanan tamu dan memberikan yang terbaik semua area di hotel kami. Kami memiliki beberapa type kamar yang bisa anda pilih sesuai kebutuhan anda dan keluarga, mulai dari standart hingga premium room Kami memiliki tempat parkir yang berada di basemant 1 & 2, dan ada juga di depan gedung hotel dan samping hotel yang diawasi security selama 24 jam Sekali lagi kami ucapkan terimakasih karena anda telah dapat meluangkan waktu anda untuk memberitahu pengalaman anda, kami harap dapat kembali menyambut anda pada kunjungan berikutnya, dan kami harap kunjungan anda berikutnya akan sama memuaskan dengan kunjungan anda sebelumnya. Sincerely Yours, Devi Emerson Ambui General Manager

Other web-users rate our hotel

  • 164 reviews 8.2/10 Location
  • 540 reviews 7.7/10 Room
  • 685 reviews 9.1/10 Service
  • 10 reviews 9.6/10 WiFi
  • 368 reviews 8.8/10 Food
  • 365 reviews 8.8/10 Cleanliness
  • 181 reviews 9.7/10 Vibe
  • 154 reviews 8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.