ibis Palembang Sanggar 3 stars

Customer review rating (ALL Rating) 4.5/5 197 reviews

Best price
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ibis Palembang Sanggar - Image 1
ibis Palembang Sanggar - Image 2
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ibis Palembang Sanggar - Image 4
Jalan Letkol Iskandar No 1, 15 Ilir, Kecamantan Ilir Timur 1, 30111 PALEMBANG, Indonesia

Description

Hotel extras

  • The hotel is at a strategic location at the centre of the city.

  • Soak in the spontaneous and stylish vibes at the hotel with the instagrammable photo corner.

  • Have a dip in the rooftop infinity swimming pool, which features views of Palembang city.

  • Free high speed Wi-Fi access in all areas.

  • The hotel has 5 meeting rooms with modern audio visual facilities.

Our accommodation(s)

Hotel location

ibis Palembang Sanggar

Jalan Letkol Iskandar No 1, 15 Ilir, Kecamantan Ilir Timur 1
30111 PALEMBANG
Indonesia

GPS:-2.9823, 104.76043

Telephone
Fax +62 711 7446888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

IBIS KITCHEN

Located on ground floor, served western, Chinese and Indonesian food with speciality of local Palembang cuisine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  197 reviews

Well located

Customer review rating 4.5/5

Fonny J. Families - Confirmed reviews ALL

All things needed are there in that area. Very good...

Dear FONNY J., We very much appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Yours, Ulysses Jeffrey General Manager

Well Located and Friendly Staff

Customer review rating 4.0/5

Aming Solo - Confirmed reviews ALL

It was a great experienced staying at Ibis Sanggar Palembang. The location was great and the staff are friendly and polite. I stayed 29 October - 4 November 2024 (6 nights) and 13 - 15 November 2024 (2 nights). Definitely will come back for another stay. Few little things for improvement: * 29 Oct - 4 Nov 2024 : The bottle soap in the shower room was filled up with water, I didn't make any complain because I used my own soap. * 13 - 15 November 2024 : When I have had a shower, the water hole was blocked and the water was over flow outside shower room and wet the the floor and almost overflow to bedroom. I called reception and sent a maintenance immediately. Other than that my stay was excellent..........thanks

Dear AMING L., Thank you for taking the time to tell us about your experience at the ibis Palembang Sanggar. We are happy to know that you are having pleasant stay. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. And we will be taking evaluation for your concern. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Yours, Ulysses Jeffrey General Manager

Strategic place to stay

Customer review rating 4.5/5

Andrew Couples - Confirmed reviews ALL

I'm very satisfied staying in this hotel. Everything was very closed by. The staff was very very friendly. The only draw back we've experienced was the bed frame made a squeaking noise even after we switched to a different room. Other that that, we're very pleased with this stay.

Dear ANDREW S., Thank you for taking the time to tell us about your experience at the ibis Palembang Sanggar. We are happy to know that you are having pleasant stay. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. And we will be taking evaluation for your concern. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Yours, Ulysses Jeffrey General Manager

Customer review rating 4.5/5

Bambang W. M. Couples - Confirmed reviews ALL

Good support from Hotel Officer

Dear BAMBANG M., We very much appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will be taking action and evaluation for variation of food. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Yours, Ulysses Jeffrey General Manager

Fast respond on the Internet Issue and Room cleaning

Customer review rating 5.0/5

Rasiman A. Business - Confirmed reviews ALL

The response to my room's Internet issue was immediate. They even provided a special internet connection. Likewise, the room cleaning was fast.

Dear RASIMAN A., We very much appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. I will share your comments with our team. Also, welcome back home. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Yours, Ulysses Jeffrey General Manager

Other web-users rate our hotel

  • 140 reviews 8.5/10 Location
  • 822 reviews 8.5/10 Room
  • 1,155 reviews 9.2/10 Service
  • 8 reviews 9.6/10 WiFi
  • 615 reviews 8.9/10 Food
  • 563 reviews 9.5/10 Cleanliness
  • 381 reviews 8.8/10 Amenities
  • 260 reviews 9.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.