ibis Palembang Sanggar 3 stars

Customer review rating (ALL Rating) 4.5/5 188 reviews

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Description

Hotel extras

  • The hotel is at a strategic location at the centre of the city.

  • Soak in the spontaneous and stylish vibes at the hotel with the instagrammable photo corner.

  • Have a dip in the rooftop infinity swimming pool, which features views of Palembang city.

  • Free high speed Wi-Fi access in all areas.

  • The hotel has 5 meeting rooms with modern audio visual facilities.

Our accommodation(s)

Hotel location

ibis Palembang Sanggar

Jalan Letkol Iskandar No 1, 15 Ilir, Kecamantan Ilir Timur 1
30111 PALEMBANG
Indonesia

GPS:-2.9823, 104.76043

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

IBIS KITCHEN

Located on ground floor, served western, Chinese and Indonesian food with speciality of local Palembang cuisine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  188 reviews

Fast respond on the Internet Issue and Room cleaning

Customer review rating 5.0/5

Rasiman A. Business - Confirmed reviews ALL

The response to my room's Internet issue was immediate. They even provided a special internet connection. Likewise, the room cleaning was fast.

Dear RASIMAN A., We very much appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. I will share your comments with our team. Also, welcome back home. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Yours, Ulysses Jeffrey General Manager

Clean and comfy.

Customer review rating 4.5/5

Rizky K. Business - Confirmed reviews ALL

This hotel is well located in the midst of Palembang city. All staffs were helpful during my stay. Room was very clean and comfy. Business trip has been taken care well if you enjoy the stay.

Dear RIZKY K., We very much appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Yours, Ulysses Jeffrey General Manager

Nice Brand New Hotel

Customer review rating 4.0/5

Monalisa H. Families - Confirmed reviews ALL

Nice and comfortable room with friendly staffs, easy checking in and checking out and very central located in the heart of Palembang! Definitely will stay here again in the future.

Dear ELISA H., We very much appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will inform to our Staff to always consistent using Name Tag to recognize and more professional. And will be evaluation for the towel also cleanliness. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Yours, Ulysses Jeffrey General Manager

The hotel must be Ibis Budget

Customer review rating 3.0/5

Danny S. O. Friends - Confirmed reviews ALL

Everything very tight, Breakfast room too crowded, rooms & toilet also very small.

Dear DANNY S. O., Thank you for taking the time to tell us about your experience at the ibis Palembang Sanggar. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Ibis Palembang Sanggar, we have a few of room type : start from standar room untill premium room that more larger room size based on accommodation needed. We strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Yours, Ulysses Jeffrey General Manager

Very strategic location

Customer review rating 4.0/5

Derham Business - Confirmed reviews ALL

I need a good hotel for a short stay for business purposes. And this hotel delivers what I want. This is the second stay for me staying in this hotel. The people are very friendly and polite. Unfortunately, the room is not maintained properly. The shower is loose, the floor is scratched. And this is only 3 months a part.

Dear DERHAM B., We very much appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For the shower and floor, we do apologize and will take in action due to maintenance to make better experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Yours, Ulysses Jeffrey General Manager

Other web-users rate our hotel

  • 131 reviews 8.3/10 Location
  • 804 reviews 8.4/10 Room
  • 1,139 reviews 9.2/10 Service
  • 7 reviews 9.5/10 WiFi
  • 612 reviews 8.9/10 Food
  • 551 reviews 9.5/10 Cleanliness
  • 373 reviews 8.8/10 Amenities
  • 251 reviews 9.6/10 Vibe

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