ibis Palembang Sanggar 3 stars

Customer review rating (ALL Rating) 4.5/5 230 reviews

Best price
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ibis Palembang Sanggar - Image 1
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Jalan Letkol Iskandar No 1, 15 Ilir, Kecamantan Ilir Timur 1, 30111 PALEMBANG, Indonesia

Description

Hotel extras

  • Located in the heart of Palembang city, close to major attractions, airport and business hubs

  • Soak in the spontaneous and stylish vibes at the hotel with the instagrammable photo corners

  • Have a dip in the rooftop infinity swimming pool, which features epic views of Palembang city

  • Free high speed Wi-Fi access in all hotel area. Stay fitandhealthy with our fully-equipped gym

  • Green Key certified, the hotel demonstrates a strong commitment to sustainability.

Our accommodation(s)

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Hotel location

ibis Palembang Sanggar

Jalan Letkol Iskandar No 1, 15 Ilir, Kecamantan Ilir Timur 1
30111 PALEMBANG
Indonesia

GPS:-2.9823, 104.76043

Telephone
Fax +62 711 7446888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

IBIS KITCHEN

Located on ground floor, served western, Chinese and Indonesian food with speciality of local Palembang cuisine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  230 reviews

Customer review rating 4.5/5

Rabbani R. Solo - Confirmed reviews ALL

Dear RABBANI R., Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Thank you for your Loyalty! Sincerely yours, Ulysses Jeffrey

Customer review rating 4.0/5

Sumantri I. Families - Confirmed reviews ALL

Dear SUMANTRI I., Thank you for taking the time to tell us about your experience at the ibis Palembang Sanggar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sure your concern will have a good input to our hotel. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Yours, Ulysses Jeffrey

Very good location but bit noisy

Customer review rating 3.5/5

A. Friends - Confirmed reviews ALL

Dear EVI A., Thank you for taking the time to tell us about your experience at the ibis Palembang Sanggar. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. For the noisy, we will do evaluate and find the solution by discussing with surrounding area. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Yours, Ulysses Jeffrey General Manager

Well located

Customer review rating 4.0/5

Sherly T. Solo - Confirmed reviews ALL

Dear Sherly T., Thank you for taking the time to share your feedback. While I wish you had a better experience, we do apologize, and it is feedback like this that we learn from and use to improve. Especially our maintenance and greeting to all the guests. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely Yours, Ulysses Jeffrey General Manager

Well located.

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Dear C. CHRISTINE, Thank you for taking the time to tell us about your experience at the ibis Palembang Sanggar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Especially on Breakfast Experience. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Yours, Ulysses Jeffrey General Manager

Other web-users rate our hotel

  • 173 reviews 8.5/10 Location
  • 852 reviews 8.6/10 Room
  • 1,191 reviews 9.2/10 Service
  • 9 reviews 9.6/10 WiFi
  • 625 reviews 9/10 Food
  • 589 reviews 9.6/10 Cleanliness
  • 405 reviews 8.7/10 Amenities
  • 277 reviews 9.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.