ibis Palembang Sanggar 3 stars

Customer review rating (ALL Rating) 4.5/5 215 reviews

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Jalan Letkol Iskandar No 1, 15 Ilir, Kecamantan Ilir Timur 1, 30111 PALEMBANG, Indonesia

Description

Hotel extras

  • Located in the heart of Palembang city, close to major attractions, airport and business hubs

  • Soak in the spontaneous and stylish vibes at the hotel with the instagrammable photo corners

  • Have a dip in the rooftop infinity swimming pool, which features epic views of Palembang city

  • Free high speed Wi-Fi access in all hotel area. Stay fitandhealthy with our fully-equipped gym

  • Green Key certified, the hotel demonstrates a strong commitment to sustainability.

Our accommodation(s)

Hotel location

ibis Palembang Sanggar

Jalan Letkol Iskandar No 1, 15 Ilir, Kecamantan Ilir Timur 1
30111 PALEMBANG
Indonesia

GPS:-2.9823, 104.76043

Telephone
Fax +62 711 7446888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

IBIS KITCHEN

Located on ground floor, served western, Chinese and Indonesian food with speciality of local Palembang cuisine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  215 reviews

Customer review rating 5.0/5

Frank K. Solo - Confirmed reviews ALL

The hotel is situated not far from the beautiful bridge. Staffmember Irka did a great job. Mr.Andre from the management was so kind to give me an complimentary transport to my next accorhotel in the city. Well done, I recommend!

Dear FRANK K., Thank you for your excellent rating of ibis Palembang Sanggar. We are delighted that you took the time to provide positive feedback. We are delighted to know that you were satisfied with the comfort and cleanliness of our hotel. Our entire team strives to ensure guest comfort and provide the best possible service in all areas of the hotel. At ibis, we strive to provide the best service to all our guests, especially our hospitality. We will continuously strive to improve and optimize the quality of our services to further enhance our service. Our talented staff, Andre and Irka, will always strive to provide the best possible service. Thank you again for taking the time to share your experience. We look forward to welcoming you back on your next visit, and we hope your next visit will be as satisfying as your previous one. Sincerely Yours, Devi Emerson Ambui General Manager

Customer review rating 5.0/5

Muhammad F. B. N. Business - Confirmed reviews ALL

Great hospitality from staff

Dear MUHAMMAD F. B. N., Thank you for your 5-star rating and review of your stay at ibis Palembang Sanggar. We are delighted to receive such positive feedback. At IBIS, we always strive to provide the best service and ensure all our guests have a pleasant stay. We are delighted to know that you enjoyed your stay at IBIS Palembang Sanggar. Thank you again for sharing your experience. We hope you'll return soon, and we hope your next visit will be as enjoyable as your previous one. Sincerely, Devi Emerson Ambui General Manager

Customer review rating 4.5/5

Danny L. Business - Confirmed reviews ALL

overall its good except for the towel

Dear DANNY L., Terimakasih kami ucapkan atas bintang 5 dan ulasan yang anda berikan mengenai kunjungan anda di ibis Palembang Sanggar. Sangat menyenangkan bagi kami untuk dapat menerima umpan balik/tanggapan positif. Di IBIS, akan selalu berusaha untuk memberikan pelayanan yang terbaik dan memastikan semua tamu mendapatkan pengalaman menginap yang menyenangkan. Kami sangat senang mengetahui bahwa anda dapat merasa nyaman saat anda menginap di IBIS Palembang Sanggar. Sekali lagi kami ucapkan terimakasih karena anda telah memberitahu pengalaman anda, kami harap anda dapat kembali berkunjung dalam waktu dekat dan kami harap kunjungan anda berikutnya akan sama memuaskan dengan kunjungan anda sebelumnya. Sincerely Yours, Devi Emerson Ambui General Manager

Customer review rating 5.0/5

V. V. S. Families - Confirmed reviews ALL

Good Location, Great Stay, the minus was only parking area. It's too minim as the busy hotel there.

Dear V. VEN S. , We very much appreciate your comments regarding your stay at the ibis Palembang Sanggar. It's always a pleasure to receive positive feedback. We will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Devi Emerson Ambui, General Manager

Customer review rating 2.0/5

Lewis L. Business - Confirmed reviews ALL

Overall stay is satisfied with the service from the staff, but as a member of accor group, a bit disappointed with the cleanliness of the room especially in the bathroom, amazingly i find mold like flower grow in the edge of floor. this is really quite shocking to be share and i also dont wish to write comment about this, just the manager on duty pay more attention on my sharing so this issue wont spread around other guest in the future.

Dear LEWIS L. , Thank you for your excellent rating of ibis Palembang Sanggar. Regarding the cleanliness of the rooms, we will evaluate our team to be more careful to prevent a similar incident from happening again. At ibis, we always strive to provide the best service to all our guests, especially in terms of hospitality. We will continuously strive to improve and optimize the quality of our service to be even better. Once again, we thank you for taking the time to share your experience. We look forward to welcoming you back on your next visit, and we hope your next visit will be as satisfying as your previous one. Sincerely Yours, Devi Emerson Ambui General Manager

Other web-users rate our hotel

  • 166 reviews 8.6/10 Location
  • 565 reviews 8.1/10 Room
  • 742 reviews 9.2/10 Service
  • 10 reviews 9.6/10 WiFi
  • 394 reviews 8.9/10 Food
  • 387 reviews 9.3/10 Cleanliness
  • 188 reviews 9.8/10 Vibe
  • 168 reviews 8.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.