ibis Palembang Sanggar 3 stars

Customer review rating (ALL Rating) 4.5/5 227 reviews

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Description

Hotel extras

  • Located in the heart of Palembang city, close to major attractions, airport and business hubs

  • Soak in the spontaneous and stylish vibes at the hotel with the instagrammable photo corners

  • Have a dip in the rooftop infinity swimming pool, which features epic views of Palembang city

  • Free high speed Wi-Fi access in all hotel area. Stay fitandhealthy with our fully-equipped gym

  • With 8 versatile, modern meeting rooms. Featuring 156 spacious, well-appointed rooms designed

Our accommodation(s)

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Hotel location

ibis Palembang Sanggar

Jalan Letkol Iskandar No 1, 15 Ilir, Kecamantan Ilir Timur 1
30111 PALEMBANG
Indonesia

GPS:-2.9823, 104.76043

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

IBIS KITCHEN

Located on ground floor, served western, Chinese and Indonesian food with speciality of local Palembang cuisine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  227 reviews

Customer review rating 4.5/5

Rahmi L. Families - Confirmed reviews ALL

RAHMI L. yang terhormat, Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Dengan hormat, Ulysses Jeffrey General Manager

Very good location but bit noisy

Customer review rating 3.5/5

A. Friends - Confirmed reviews ALL

Dear EVI A., Thank you for taking the time to tell us about your experience at the ibis Palembang Sanggar. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. For the noisy, we will do evaluate and find the solution by discussing with surrounding area. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Yours, Ulysses Jeffrey General Manager

Well located

Customer review rating 4.0/5

Sherly T. Solo - Confirmed reviews ALL

Dear Sherly T., Thank you for taking the time to share your feedback. While I wish you had a better experience, we do apologize, and it is feedback like this that we learn from and use to improve. Especially our maintenance and greeting to all the guests. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely Yours, Ulysses Jeffrey General Manager

Well located.

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Dear C. CHRISTINE, Thank you for taking the time to tell us about your experience at the ibis Palembang Sanggar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Especially on Breakfast Experience. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Yours, Ulysses Jeffrey General Manager

Good stay

Customer review rating 4.5/5

S. Business - Confirmed reviews ALL

Dear S. SISWANTO, We very much appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At IBIS Palembang, we have some type of room that you can choose for your acommodation, such as : - Standard - Larger - Balcony - Premium - Family Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Yours, Ulysses Jeffrey General Manager

Other web-users rate our hotel

  • 169 reviews 8.6/10 Location
  • 855 reviews 8.5/10 Room
  • 1,192 reviews 9.2/10 Service
  • 8 reviews 9.5/10 WiFi
  • 629 reviews 9/10 Food
  • 591 reviews 9.6/10 Cleanliness
  • 403 reviews 8.7/10 Amenities
  • 276 reviews 9.7/10 Vibe

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