ibis Palembang Sanggar 3 stars

Customer review rating (ALL Rating) 4.5/5 244 reviews

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Description

Hotel extras

  • Located in the heart of Palembang city, close to major attractions, airport and business hubs

  • Soak in the spontaneous and stylish vibes at the hotel with the instagrammable photo corners

  • Have a dip in the rooftop infinity swimming pool, which features epic views of Palembang city

  • Free high speed Wi-Fi access in all hotel area. Stay fitandhealthy with our fully-equipped gym

  • Green Key certified, the hotel demonstrates a strong commitment to sustainability.

Our accommodation(s)

Hotel location

ibis Palembang Sanggar

Jalan Letkol Iskandar No 1, 15 Ilir, Kecamantan Ilir Timur 1
30111 PALEMBANG
Indonesia

GPS:-2.9823, 104.76043

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

IBIS KITCHEN

Located on ground floor, served western, Chinese and Indonesian food with speciality of local Palembang cuisine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  244 reviews

Customer review rating 5.0/5

Irham F. Business - Confirmed reviews ALL

My stay was absolutely pleasant from check-in to check-out. The team delivered excellent service with genuine care and professionalism. Everything was well organized, the facilities were maintained perfectly, and the experience exceeded my expectations. I will definitely return and recommend this hotel to colleagues and family.

Dear IRHAM F., Thank you for your excellent rating of ibis Palembang Sanggar. We are delighted that you took the time to provide positive feedback. At IBIS, we always strive to provide the best service and ensure all our guests have a pleasant stay. We are delighted to know that you enjoyed your stay at IBIS Palembang Sanggar. Thank you again for taking the time to share your experience. We look forward to welcoming you back on your next visit, and we hope your next visit will be as enjoyable as your previous one. Sincerely Yours, Devi Emerson Ambui General Manager

Customer review rating 4.0/5

F. F. Business - Confirmed reviews ALL

Good experience, especially for Business Trip. Always stay here when I go to Palembang. Location is good, many restaurant, cafe, and supermarket nearby

Dear F. FRANKY, We would like to thank you for giving the best rating to Ibis Palembang Sanggar. We are delighted that you were able to take the time to provide a positive response. Ibis Palembang Sanggar is located in the heart of the city, close to iconic tourist spots, culinary destinations, and shopping centers, making it convenient for all visitors with its strategic lodging location. Once again, we thank you for taking the time to share your experience. We hope to welcome you back on your next visit, and we hope your next stay will be as satisfying as your previous one. Sincerely Yours, Devi Emerson Ambui General Manager

Customer review rating 3.5/5

Satoru M. Business - Confirmed reviews ALL

I was uncomfortable that I was requested to pay deposit in cash. Most of the hotel don’t ask security deposit if I already made a payment on the web or pay by credit card. Furthermore, although I applied and transferred 3.3 jt idr for the accor plus, I couldn’t receive any privileges as a gold membership from the hotel due to technical issues which have not been solved..

Dear SATORU M., Thank you for taking the time to tell us about your experience at ibis Palembang Sanggar. We regret that your experience did not meet your expectations. Please allow us to extend our sincerest apologies. IBIS Palembang Sanggar always strives to provide the best service to all our guests. We will take action and evaluate your feedback. Please provide us with detailed information about your concerns during your stay at 07…. We appreciate your willingness to share your concerns with us, and we hope you will give us the opportunity to serve you better in the near future. Sincerely, Devi Emerson Ambui General Manager

Customer review rating 3.0/5

Alan P. Business - Confirmed reviews ALL

Pls regular check dispenser water

Dear ALAN P.. Terima kasih telah memberikan waktu Anda untuk memberi tahu kami mengenai pengalaman Anda di ibis Palembang Sanggar. Kami menyesal bahwa Anda mengalami hal yang tidak memenuhi harapan Anda, perkenankan kami menyampaikan permohonan maaf kami setulusnya. IBIS Palembang Sanggar akan selalu berusaha memberikan pelayanan terbaik kepada semua pengunjung. Kami akan melakukan tindakan dan evaluasi terkait masukan anda, mohon informasikan kepada kami kendala anda dengan detail selama menginap ke 07…. Serta kami akan melakukan Re-Training kepada semua Staff agar hal ini tidak lagi terjadi. Kami berterima kasih atas kesediaan Anda membagi keprihatinan Anda kepada kami dan kami berharap agar Anda memberi kami kesempatan untuk melayani Anda lebih baik dalam waktu dekat. Hormat kami, Devi Emerson Ambui General Manager

Customer review rating 5.0/5

David C. Business - Confirmed reviews ALL

Great location for me that need hotel near city center. Well maintained facilities. And beyond my expectations for 3 stars hotel. Spacious room. Clean and tidy. Nice staffs.

Dear DAVID C., Thank you for your excellent rating of ibis Palembang Sanggar. We are delighted that you took the time to provide positive feedback. At IBIS, we always strive to provide the best service and ensure all guests have a pleasant stay. We are delighted to know that you enjoyed your stay at IBIS Palembang Sanggar. ibis Palembang Sanggar offers a variety of room types to suit your and your family's needs, from Standard Rooms to Family Rooms, ideal for families. We also offer a kids' area, a gym, and an infinity pool, sized for children and adults, on the 10th floor, which you can enjoy free of charge during your stay. Ibis Palembang Sanggar is centrally located, close to iconic tourist attractions, culinary attractions, and shopping centers, offering easy access for all guests. The Housekeeping team was happy to ensure your room was clean, comfortable, and fragrant throughout the Ibis Palembang Sanggar. Thank you again for taking the time to share your experience. We look forward to welcoming you back again, and we hope your next visit will be as satisfying as the previous one. Sincerely Yours, Devi Emerson Ambui General Manager

Other web-users rate our hotel

  • 166 reviews 8.3/10 Location
  • 498 reviews 7.5/10 Room
  • 595 reviews 9.2/10 Service
  • 12 reviews 9.8/10 WiFi
  • 334 reviews 8.7/10 Cleanliness
  • 323 reviews 8.8/10 Food
  • 261 reviews 8.8/10 Amenities
  • 174 reviews 9.6/10 Vibe

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