ibis Palembang Sanggar 3 stars

Customer review rating (ALL Rating) 4.4/5 257 reviews

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Jalan Letkol Iskandar No 1, 15 Ilir, Kecamantan Ilir Timur 1, 30111 PALEMBANG, Indonesia

Description

Hotel extras

  • Located in the heart of Palembang city, close to major attractions, airport and business hubs

  • Soak in the spontaneous and stylish vibes at the hotel with the instagrammable photo corners

  • Have a dip in the rooftop infinity swimming pool, which features epic views of Palembang city

  • Free high speed Wi-Fi access in all hotel area. Stay fitandhealthy with our fully-equipped gym

  • Green Key certified, the hotel demonstrates a strong commitment to sustainability.

Our accommodation(s)

Hotel location

ibis Palembang Sanggar

Jalan Letkol Iskandar No 1, 15 Ilir, Kecamantan Ilir Timur 1
30111 PALEMBANG
Indonesia

GPS:-2.9823, 104.76043

Telephone
Fax +62 711 7446888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

IBIS KITCHEN

Located on ground floor, served western, Chinese and Indonesian food with speciality of local Palembang cuisine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  257 reviews

Customer review rating 5.0/5

Yulius I. Couples - Confirmed reviews ALL

Very comfortable and quiet accommodation, strategically located and the food is delicious.

Dear YULIUS I., Thank you for your excellent rating of ibis Palembang Sanggar. We are delighted that you took the time to share your positive feedback. At IBIS, we always strive to provide the best service and ensure all our guests have a pleasant stay. We are delighted to know that you enjoyed your stay at IBIS Palembang Sanggar. Ibis Palembang Sanggar is located in the heart of the city, close to iconic tourist attractions, culinary delights, and shopping centers, making it easy for all guests to access our strategic location. The food we serve is professionally prepared by our kitchen team and top chefs, ensuring the highest quality. We are delighted that you enjoyed our delicious cuisine. Thank you again for taking the time to share your experience. We look forward to welcoming you back on your next visit, and we hope your next visit will be as satisfying as your previous one. Sincerely Yours, Devi Emerson Ambui General Manager

Customer review rating 4.5/5

Erwin T. Families - Confirmed reviews ALL

Simple and nice hotel, in the center of the city Good service, but there is an issue with sound insulation. Voices from the corridor can be heard inside the room, and the glass window facing the road is not soundproof. Vehicle noise is disturbing, and conversations in the corridor can be heard inside the room. Likewise, conversations from inside the room may be heard outside.

Dear ERWIN T., Thank you for taking the time to tell us about your experience at ibis Palembang Sanggar. We regret that your experience did not meet your expectations. Please allow us to extend our sincerest apologies. Ibis Palembang Sanggar is centrally located, close to iconic tourist attractions, culinary delights, and shopping centers, making it convenient for all guests to access our strategic location. At IBIS, we always strive to provide the best service and ensure all guests have a pleasant stay. We are delighted to know that you enjoyed your stay at IBIS Palembang Sanggar. IBIS Palembang Sanggar always strives to provide the best service to all guests. We will take action and evaluate your feedback. Please provide us with detailed information about any issues you encountered during your stay by calling 07…. We will also conduct retraining for all staff to ensure this does not happen again. At Ibis, we strive to provide excellent service to every guest, and therefore, your feedback is very important to us. We assure you that we have taken action to address this issue and prevent it from recurring in the future. We appreciate your sharing your concerns with us and hope you will give us the opportunity to serve you better in the near future. Sincerely, Devi Emerson Ambui General Manager

Customer review rating 4.5/5

A. A. Business - Confirmed reviews ALL

As feedback in a numbers past occassion, personally i prefer sufficient spacy bedroom (just quite to fit 1 person movement need if i travel alone), feel homy as Ibis Styles has it own style to provide bolsters in addition to pillows on the bed

Dear A. AROEN, We would like to thank you for giving the best rating to ibis Palembang Sanggar. We are very pleased that you took the time to provide positive feedback. At IBIS, we always strive to provide the best service and ensure that all guests have an enjoyable stay. We are very happy to know that you felt comfortable during your stay at IBIS Palembang Sanggar. ibis Palembang Sanggar offers various room types that you can choose according to your needs and those of your family, ranging from Standard Rooms to Family Rooms ideal for families, with facilities such as a kids' arena, gym, and an infinity pool with sizes suitable for children and adults on our 10th floor, which you can enjoy for free during your stay. Once again, we would like to thank you for taking the time to share your experience. We hope to welcome you again on your next visit, and we hope your next visit will be as satisfying as your previous one. Sincerely Yours, Devi Emerson Ambui General Manager

Customer review rating 5.0/5

Ronny R. Business - Confirmed reviews ALL

Humble hospitality from all staff and Vallet Parking Service is so helpful. The towel is very clean and smells good, appreciate for laundry teams for the good work.

Dear RONNY R., Thank you for your excellent rating of ibis Palembang Sanggar. We are delighted that you took the time to provide positive feedback. At IBIS, we always strive to provide the best service and ensure all our guests have a pleasant stay. We are delighted to know that you enjoyed your stay at IBIS Palembang Sanggar. Thank you again for taking the time to share your experience. We look forward to welcoming you back on your next visit, and we hope your next visit will be as enjoyable as your previous one. Sincerely Yours, Devi Emerson Ambui General Manager

Customer review rating 3.5/5

Shane G. Solo - Confirmed reviews ALL

I had a thoroughly enjoyable stay at the ibis Palembang Sanggar, where the overall experience was highly positive and offered great value. The staff throughout the hotel were incredibly friendly and welcoming, with a special mention to Irka, who was exceptionally cordial and attentive. Additionally, the hotel amenities were in great condition and the food options were excellent in both quality and variety. My only suggestion for improvement concerns the bedding; while the room was generally comfortable, the sheets and pillows could use a bit of freshening up, as the pillows in particular did not have a completely fresh scent. Despite this minor issue, the outstanding hospitality and great facilities make this a fantastic choice, and I would certainly stay here again.

Dear SHANE G., Thank you for your excellent rating of IBIS Palembang Sanggar. We are delighted that you took the time to provide positive feedback. At IBIS, we always strive to provide the best service and ensure all our guests have a pleasant stay. We are delighted to know that you enjoyed your stay at IBIS Palembang Sanggar. Thank you again for taking the time to share your experience. We look forward to welcoming you back on your next visit, and we hope your next visit will be as enjoyable as your previous one. IBIS Palembang Sanggar selalu berusaha memberikan layanan terbaik kepada semua tamu kami. Kami akan menindaklanjuti dan mengevaluasi umpan balik Anda. Mohon berikan informasi detail tentang kekhawatiran Anda selama menginap di 07…. Sincerely Yours, Devi Emerson Ambui General Manager

Other web-users rate our hotel

  • 147 reviews 8.8/10 Location
  • 434 reviews 7.8/10 Room
  • 460 reviews 9.2/10 Service
  • 13 reviews 9.2/10 WiFi
  • 310 reviews 8.7/10 Cleanliness
  • 243 reviews 8.6/10 Food
  • 140 reviews 9.4/10 Vibe
  • 129 reviews 8.1/10 Breakfast

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