Mercure Hotel Munich Altstadt 3 stars

Customer review rating (ALL Rating) 4.6/5 1,313 reviews

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Description

Hotel extras

  • An ALLSAFE certified hotel

  • Our extensive buffet breakfast is always included

  • Free minibar with juices, water, soft drinks and beer - refilled daily.

  • Free Sky entertainment (sport and movies)

  • Internet-connected PCs and free WLAN

Our accommodation(s)

Hotel location

Mercure Hotel Munich Altstadt

Hotterstr. 4
80331 MUNICH
Germany

GPS:48.13714, 11.571127

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our extensive buffet breakfast awaits you from 6:30am, with a vast selection of fresh food on offer. Late risers will appreciate the longer breakfast times at weekends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,313 reviews

TripAdvisor Rating  4.0/5  1,849 reviews

Certificate of excellence 2023

Very good hotel option centrally located

Customer review rating 5.0/5

Theodora Solo - Confirmed reviews ALL

Great location, very good breakfast included, spacious room. Overall very satisfied.

Dear Theodora P., It brings us immense joy to hear that you had an enjoyable stay at the Mercure Hotel Muenchen Altstadt. Our central location is indeed a highlight that our guests appreciate and we are equally pleased that you found our breakfast satisfactory and our rooms spacious. Your satisfaction is our greatest motivation. We look forward to welcoming you back on your next visit to Munich. Best wishes from Munich, Mersiha DURGUTOVIC

Lovely stay in Munich

TripAdvisor rating 5.0/5

cbigs Couples - TripAdvisor review

Brilliant hotel. Perfectly situated in Munich with easy access to the old town, shops and public transport. Super helpful staff, clean rooms and a great breakfast. The beds were comfortable and the rooms were quiet. All details had been thought of at breakfast with lots of choice.

Dear cbigs, It brings us immense pleasure to learn about your wonderful experience at the Mercure Hotel Muenchen Altstadt. It is truly heartening to know that our strategic location, cleanliness, and breakfast selection were to your liking. Your kind words about our staff, who strive to provide excellent service, are greatly appreciated. We are also glad to hear that you found our rooms quiet and the beds comfortable. Your detailed feedback serves as a great affirmation of the efforts we put in to make our guests' stay enjoyable. We look forward to welcoming you back for another memorable experience in the heart of Munich. Best wishes from Munich, Mersiha DURGUTOVIC

Central Location

Customer review rating 4.5/5

Paul S. Families - Confirmed reviews ALL

Nice hotel in quiet, central location

Dear Paul S., Thank you for sharing your experience with us. We're delighted to hear that you found our location convenient and our hotel clean. We strive to provide our guests with exceptional service and we're glad that we were able to meet your expectations. We look forward to welcoming you back to Mercure Hotel Muenchen Altstadt in the future. Best wishes from Munich, Mersiha DURGUTOVIC

Excellent location & great breakfast

TripAdvisor rating 4.0/5

Odyssey67668782178 Families - TripAdvisor review

One minute walk to Marienplatz. All shops minutes away. Easy walk to trains. Amazing breakfast. Not a real lobby to speak of, but double room was perfect. Great water pressure. Free drinks in minibar! Restaurants, tea shop, dessert shop, drug-store all within one block.

Dear Odyssey67668782178, Thank you for sharing your experience at Mercure Hotel Muenchen Altstadt. We are pleased to know that our strategic location, the amazing breakfast and the amenities provided in the room added value to your stay. We are happy that you found convenience in the proximity of our hotel to various establishments. We look forward to have the pleasure of welcoming you back in the future. Best wishes from Munich, Mersiha DURGUTOVIC

קסבקךךקמא ךםבשאןםמ

Customer review rating 4.0/5

Ilana P. Families - Confirmed reviews ALL

The location was perfect, the breakfast was great, and everything was really good, except that we couldn't connect the computer to the Wi-Fi (we connected immediately on the phone) and the receptionist's response was: "I know, it happens to a lot of guests" and didn't offer any solutions. I travel all over the world with a laptop and this has never happened to me.

Dear Ilana P., Thank you for taking the time to share your review. We are pleased to hear that you found our location perfect and enjoyed our breakfast. We are also glad that you found our room cleaning services to your satisfaction. We regret, however, to learn about the issue you experienced with the Wi-Fi connection on your laptop. Please accept our apologies for any inconvenience this may have caused you. We appreciate your feedback as it helps us to continually improve our guest experience. We hope to welcome you back to Mercire Hotel Muenchen Altstadt in the future and provide you with a superior experience. Best wishes from Munich, Mersiha DURGUTOVIC

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Other web-users rate our hotel

  • 1,147 reviews 9.6/10 Location
  • 1,018 reviews 8.3/10 Room
  • 956 reviews 9.3/10 Service
  • 33 reviews 8.2/10 WiFi
  • 1,107 reviews 9.8/10 Breakfast
  • 343 reviews 8.9/10 Cleanliness
  • 287 reviews 9.1/10 Value
  • 131 reviews 8.4/10 Food

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