ibis Den Haag City Centre 3 stars

Customer review rating (ALL Rating) 4.3/5 1,216 reviews

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Description

Hotel extras

  • In the heart of the city

  • Just 10 minutes from the beach

  • Modern rooms with air conditioning

  • Breakfast served until 12:00

  • Reception open 24 hours a day

Our accommodation(s)

Hotel location

ibis Den Haag City Centre

Jan Hendrikstraat 10
2512 GL DEN HAAG
Netherlands

GPS:52.075916, 4.307236

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN

During the day, our restaurant offers a themed approach to food, with themes varying from one ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,216 reviews

TripAdvisor Rating  4.0/5  1,316 reviews

extremely well located

Customer review rating 4.5/5

Johanna Families - Confirmed reviews ALL

Satisfied staff very helpful, situated close to public transport centre of town.

Dear Johanna, We would like to thank you for this review about your recent experience in our hotel. We are thrilled to hear that your stay with us was enjoyable. We are pleased that you found our central location, friendly staff, and the hotel's close proximity to public transportation to enhance your experience in The Hague. Nestled in the bustling city centre, our hotel provides convenient access to the Grand Church, the old City Hall, and the cultural sites of the Binnenhof – all just a stone's throw away. Additionally, with Scheveningen beach only a short drive away, we hope you had the chance to indulge in the myriad of attractions our location offers. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Team ibis Den Haag City Centre

very disappointing and over priced

TripAdvisor rating 2.0/5

Nicholas M TripAdvisor review

The room was so cold I had to ask for two extra duvets , Whilst at reception two other people also complained about the same problem. The TV did not work , The light in the lamp above the desk was missing , At breakfast there were no bowls for cereal / fruit and the staff could not find any . The shower was dirty .

Dear Nicholas, Thank you for taking the time to share your feedback. We are sorry that your stay did not fully meet your expectations. Our aim is to provide a comfortable environment for all our guests, and we regret that the temperature in your room was not to your satisfaction. Our central air system is influenced by external temperatures, which proves a challenge to regulate during periods of fluctuations. Furthermore, we would like to address the absence of breakfast bowls during your morning meal. This is certainly not reflective of our standards and we will ensure that our breakfast service is meticulous going forward. Regarding the television and the lamp above your desk, we apologize for the oversight and understand how this can impact the enjoyment of your room's amenities. We strive to maintain our rooms to the highest standard, including ensuring cleanliness in every corner, and we apologize if the condition of the shower fell short of our commitment to excellence. We take your comments seriously and will work diligently to enhance our guest experience. We hope you will consider staying with us again in the future. Best regards, Team ibis Den Haag City Centre

Everything great

Customer review rating 5.0/5

Sven Friends - Confirmed reviews ALL

Excellent stay. Right in the middle of the centre, very clean and nice. Only the breakfast was very expensive at €18, so we took that outside. Albert Heijn supermarket very close to it, where you can get all the food you want.

Dear Sven, Thank you for taking the time to share your review. We are thrilled to hear that our prime location and the impeccable cleanliness of our hotel contributed to an enjoyable stay for you. However, we understand that you found our breakfast pricing to be on the higher side. We strive to offer a wide variety of high-quality options to give our guests the best start to their day. Nonetheless, we appreciate your perspective and take your feedback seriously as we review our offerings. Finally, it's wonderful that you appreciated being in the midst of the city, conveniently close to local amenities like the Albert Heijn supermarket, further enhancing your stay with us. We hope we will have the opportunity to see you again in the future. Best regards, Team ibis Den Haag City Centre

Good all rounder

Customer review rating 4.0/5

Katel Families - Confirmed reviews ALL

The hotel throughout was clean and tidy. Staff were friendly and helpful. Located well with easy access to local attractions. Only negative was no kettle in the room and the new headboards had a plug socket in them ours was very loose it did work just had tonuse with care. An extension cable ran under the bed but this didn't appear to work. Overall though happy and would stay again

hotel is fine,

Customer review rating 3.0/5

Leendert Business - Confirmed reviews ALL

the only issue is that the room 222 is located very close to the parking garage, any movement in the garage make the lights switch on. That causes an unpleasant experience in the room during the night

Dear Leendert. Thank you for taking the time to share your experience with us. We are delighted that you found our hotel to be fine, reflecting our commitment to providing a pleasant stay for our guests. We apologize for the inconvenience caused by the light from the parking garage affecting your room experience. Understanding the importance of a restful night's sleep, we take your feedback seriously. We hope you managed to take advantage of our prime location in the heart of The Hague, close to many attractions and with convenient access to public transportation. We hope to welcome you back. Best wishes, Team ibis Den Haag City Centre

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Other web-users rate our hotel

  • 1,042 reviews 9.3/10 Location
  • 1,354 reviews 5.9/10 Room
  • 927 reviews 8.5/10 Service
  • 17 reviews 8.7/10 WiFi
  • 534 reviews 5.3/10 Cleanliness
  • 521 reviews 7.6/10 Breakfast
  • 227 reviews 4.2/10 Value

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