Description
Hotel extras
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Minutes' walk to ExCel Exhibition Centre, the O2 Arena, and Canary Wharf
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ibis Sweet Beds in every room
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5 minutes' drive to London City Airport
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On-site restaurant and bar with 24/7 snacks
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Parking just £25.00 for 24 hours
Our accommodation(s)
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Room
Brand New , Double SweetRoom by ibis
- 2 pers. max
- 16 m² / 172 sq ft
- Bedding 1 x Double bed(s)
- Views: River side or Park view or Garden View or Courtyard View
Room
Twin room with 2 beds
- 2 pers. max
- 16 m² / 172 sq ft
- Bedding 1 x Twin bed(s)
- Views: River side or Park view or City View
Room
Accessible Double Room with 1 double bed
- 2 pers. max
- Bedding 1 x Double bed(s)
- Accessible room
Room
Accessible Twin Room with 2 single beds
- 2 pers. max
- Bedding 2 x Single bed(s)
- Views: River side
- Accessible room
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Room
Accessible Double Room with 1 double bed
- 2 pers. max
- Bedding 1 x Double bed(s)
- Accessible room
Room
Accessible Twin Room with 2 single beds
- 2 pers. max
- Bedding 2 x Single bed(s)
- Views: River side
- Accessible room
Hotel location
ibis London Excel Docklands
9 Western Gateway, Royal Victoria Dock
E16 1AB LONDON
United Kingdom
GPS:51.50756, 0.026393
Access and transport
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LONDRES WATERLOO
Railway station
Access: 11.26 km / 7 mi
WATERLOO
Railway station
Access: 11.26 km / 7 mi
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EXCEL LONDON
Entertainment centre
Access: 100 m / 0.06 mi 1 min walk
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Taxi
25 GBP 25 GBP
HARBOUR BRIDGE
Historic monument
Access: 1 km / 0.62 mi 10 min walk / 5 min drive
OLYMPIC PARK
Sports centre
Access: 3.3 km / 2.05 mi
OLYMPIC PARK
Art and Culture
Access: 3.3 km / 2.05 mi 15 min drive
TATE MUSEUM
Museums
Access: 4.83 km / 3 mi
MARITIME MUSEUM GREENWICH
Museums
Access: 4.83 km / 3 mi
TOWER BRIDGE
Historic monument
Access: 5 km / 3.11 mi 10 min drive
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Taxi
25 GBP 25 GBP
O2
Art and Culture
Access: 6 km / 3.73 mi 10 min drive
LONDON ZOO
Zoo
Access: 10 km / 6.21 mi 20 min drive
THE ROYAL ALBERT HALL
Opera/symphony/concert hall
Access: 12 km / 7.46 mi 25 min drive
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Taxi
35 GBP 35 GBP
BUCKINGHAM PALACE
Historic monument
Access: 12.01 km / 7.46 mi 25 min drive
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Taxi
35 GBP 35 GBP
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Shuttle
Shuttle on call
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RIVER THAMES
River
Access: 1 km / 0.62 mi 5 min walk / 2 min drive
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CANARY WHARF
Shopping district
Access: 800 m / 0.5 mi
CANARY WHARF
Restaurant and cafe district
Access: 800 m / 0.5 mi
WESTFIELD STRATFORD
Shopping centre/mall
Access: 3.3 km / 2.05 mi
LAKE SIDE
Shopping district
Access: 8.05 km / 5 mi
LAKE SIDE
Shopping centre/mall
Access: 8.05 km / 5 mi
BLUE WATER
Shopping centre/mall
Access: 9.66 km / 6 mi
Hotel services
Check-in from - Check out up to
- Car park
- Pets welcome
- Restaurant
- Wheelchair accessible
- Wi-Fi
- Breakfast
- Bar
- 100% Non Smoking Property
Ibis London ExCeL Restaurant
Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Ibis London ExCeL Restaurant is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.
FOGG'S
Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.
2 breakfasts
At ibis, we think of all the details, which is why we offer you: premium, seasonal and delicious products. Don't miss our sweet treat atelier. Do yourself a waffle or pancake and personalize it with toppings of your choice!
Our guest reviews
Customer review rating 2.5/5
Romulo S. Business - Confirmed reviews ALL
Dear Mr. S., Thank you for taking the time to share your feedback with us. I would like to begin by offering our sincere apologies for the distressing experience upon check-in. Assigning you to an already occupied room was entirely unacceptable, and I regret the discomfort and confusion this caused. The response you received at reception does not reflect the standard of service we hold ourselves to, and I can assure you this has been addressed with the team to ensure proper handling of such situations going forward—with professionalism, accountability, and a prompt apology. Please allow me to clarify that your Silver status with ALL – Accor Live Limitless was indeed recognised, and as a gesture of appreciation, you were upgraded to one of our premium rooms with enhanced amenities. I’m truly sorry if this was not communicated clearly during your stay. Your kind remarks about the breakfast variety and our location are appreciated, and we are equally grateful for your constructive comments about staff friendliness. This is an area where we are actively reinforcing our training, and your feedback helps us improve. We hope to have the opportunity to welcome you again and provide the seamless and respectful service you rightfully expect as a valued ALL member. Warm regards, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL
Customer review rating 4.5/5
Angela U. Solo - Confirmed reviews ALL
Dear Angela, Thank you so much for your kind words and fantastic rating! We’re delighted to hear that you had an amazing stay and that our team made a friendly impression—it's what we love to hear! Your high scores across the board, from check-in to breakfast, truly mean a lot to us. We hope your next visit is just around the corner—we’ll be ready with a warm welcome (and maybe even an extra croissant at breakfast!). Best regards, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL
Customer review rating 4.5/5
Farha R. Friends - Confirmed reviews ALL
Customer review rating 4.5/5
Benedicte J. Solo - Confirmed reviews ALL
Customer review rating 4.0/5
Lacoste G. Families - Confirmed reviews ALL
Dear Ms. Lacoste, Thank you very much for your lovely feedback following your recent stay with us at ibis London Excel Docklands. We’re delighted to hear you enjoyed our convenient location, hearty breakfast, and the friendliness of our team — it’s always encouraging to know that these elements helped make your stay memorable. We will also do our best to identify the staff members you mentioned, so we can personally pass on your kind words! We truly appreciate your comments regarding the room amenities and the check-out experience. We’re sorry to hear about the inconvenience with your Uber drop-off at St Pancras — even with the best intentions, technology sometimes throws us a curveball. Please rest assured your feedback will be shared with the team to help improve clarity around transport assistance. Thank you once again for choosing to stay with us and for your loyalty as a Classic ALL member. We hope to have the pleasure of welcoming you and your family back again soon — perhaps next time with a mini fridge and some extra towels at the ready! Best regards, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL
In partnership with TripAdvisor
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