ibis London Excel Docklands 3 stars

Name: ibis London ExCel Docklands | Docklands Hotel | Accor Hotels - ALL
Address: 9 Western Gateway, Royal Victoria Dock, LONDON, E16 1AB, United Kingdom
Telephone: +442070552300
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 819 reviews

9 Western Gateway, Royal Victoria Dock, E16 1AB LONDON, United Kingdom

Description

ibis London Excel Docklands

Vibrant economy hotel, open to everyone

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel. Mr Amine Zungi.

Amine Zungi, Hotel Manager

The ibis London ExCel Docklands boasts a prime waterside location, making it an ideal choice for business and leisure stays in the city. London Docklands sits at the heart of Southeast London, close to the O2 Arena and Canary Wharf. Enjoy plenty of transport links and access to Central London when you choose this comfortable and convenient ibis hotel. Hungry? Visit local bars and restaurants, pop into the city centre, or head to our on-site spot for international food and drinks served fresh every day.

When you stay at the ibis London ExCel Docklands, you can walk to the ExCel Convention Centre in just two minutes. And with just four stops to London City Airport, you can enjoy a peaceful night's sleep before or after your flight. Each of our bedrooms features beautiful, high-quality furnishings, including famous ibis Sweet Beds. Power showers, 43-inch TVs, and Wi-Fi help you settle in from the moment you arrive.

Increasingly cool and cosmopolitan, London Docklands is an emerging area situated in the heart of southeast London. With a variety of waterside bars and restaurants to explore locally, all the iconic London landmarks are just half an hour away by tube.

Hotel extras

Minutes' walk to ExCel Exhibition Centre, the O2 Arena, and Canary Wharf
ibis Sweet Beds in every room
5 minutes' drive to London City Airport
On-site restaurant and bar with 24/7 snacks
Parking just £25.00 for 24 hours

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Room

Brand New : Double SweetRoom by ibis

2 persons
16 m² / 172 sq ft

Bedding 1 x Double bed(s)
Views: River side or Park view or Garden View or Courtyard View

Room

Twin room with 2 beds

2 persons
16 m² / 172 sq ft

Bedding 1 x Twin bed(s)
Views: River side or Park view or City View

Room

Accessible Double Room with 1 double bed

2 persons

Bedding 1 x Double bed(s)
Accessible room

Room

Accessible Twin Room with 2 single beds

2 persons

Bedding 2 x Single bed(s)
Views: River side
Accessible room

Hotel location

ibis London Excel Docklands

9 Western Gateway, Royal Victoria Dock
E16 1AB LONDON
United Kingdom

GPS:51.50756, 0.026393

+44 20 7055 2300

+44 20 7055 2310

LONDRES WATERLOO

Railway station

Access: 11.26 km / 7 mi

WATERLOO

Railway station

Access: 11.26 km / 7 mi

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Restaurant
Wheelchair accessible hotel
Wi-Fi
Breakfast
Bar

Near the property

Car park

Ibis London ExCeL Restaurant

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Ibis London ExCeL Restaurant is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Take advantage of our Flight + Hotel offers

Discover

Our guest reviews

Great Stay!

John S 5/28/2023 TripAdvisor review

I recently had the pleasure of staying at Ibis London Excel and I must say, it was a truly wonderful experience. From the moment I arrived, I was greeted with warmth and professionalism by the hotel staff, which immediately set the tone for a great stay. My room was modern and clean. The bed was incredibly comfortable, ensuring a restful night's sleep after a long day of exploring the city. One aspect that stood out to me was the exceptional service provided by the hotel staff. They were attentive, friendly, and always ready to assist with any inquiries or requests. The hotel's location near the Excel Exhibition Centre was a major convenience, especially for ComicCon. Additionally, the nearby DLR station.

A sad joke. Hotels half the price and closer to central london are better.

Xamiakas 5/26/2023 TripAdvisor review

Wifi is basically non-existant, room smells of wet socks and the AC they have in the rooms and have controls over, switches off if you try setting to a temperature anywhere below +25C. In other words - a sad joke.

Dear R G, Thank you for sharing your feedback regarding your recent stay at ibis London Excel Docklands. We appreciate your review, although we're disappointed to hear about your experience falling short of your expectations. We apologise for the issues you encountered with the Wi-Fi. Reliable internet connectivity is important, and we will investigate the matter to ensure improvements are made. We're also sorry to hear about the unpleasant smell in your room. Our housekeeping team takes great care in maintaining a clean and fresh environment, and we apologise for any oversight in this regard. We apologise once again for any disappointment caused, and we appreciate you bringing these concerns to our attention. We hope you will reconsider giving us another chance in the future to provide you with a more satisfactory experience. Sincerely, Saira CIELOSZYK Operations Manager

Life saver

Cleo H. Friends - 5/23/2023 Confirmed reviews ALL

Whilst visiting London over the weekend our original accommodation failed to provide us with our booking, meaning we were left stranded before our event, we were having no luck with finding over accommodation. Luckily for us Ibis had rooms available and managed to house 11 adults last minute for the night. The staff were incredibly kind and helpful and managed to turn our nightmare weekend into a lovely stay. Comfortable rooms, excellent view. Would definitely stay again.

Dear CLEO H., Thank you for sharing your positive experience with us. We are delighted to have been able to accommodate you and your group at short notice and provide a comfortable stay during your visit to London. We understand the stress and inconvenience of unexpected changes in accommodation, and we're glad that our team was able to assist you and turn your weekend around. Providing excellent service and ensuring our guests have a pleasant stay is always our top priority. It's wonderful to hear that you found the rooms comfortable and enjoyed the excellent view. Your kind words about our staff's kindness and helpfulness will be passed along to them. We truly appreciate your recommendation, and we look forward to welcoming you back in the future for another enjoyable stay. Best regards, Saira CIELOSZYK Operations Manager

Great value accomodation with good transport links to Central London

Tim H. Couples - 5/19/2023 Confirmed reviews ALL

Stayed for a few nights whilst meeting up with family and fully met expectations

Dear TIM H., We very much appreciate your comments regarding your stay at the ibis London Excel Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saira CIELOSZYK Operations Manager

Excellent Location

Kirsty Business - 5/17/2023 Confirmed reviews ALL

If you need to visit the ExCel London then this venue is perfect. A few minutes walk from ExCel. It has everything you need for a night or two. They also have the facility to hold your case for you after you've checked out so you don't have to drag it around all day. Will use again.

Dear Kirsty, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Saira CIELOSZYK Operations Manager

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