Name: ibis London Excel Docklands
Address: LONDON, E16 1AB, UNITED KINGDOM
Telephone: (+44)207/0552300

ibis London Excel Docklands 3 stars

Customer review rating (ALL Rating) 4.1/5 407 reviews

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Description

ibis London Excel Docklands

Vibrant economy hotel, open to everyone

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel. Mr Amine Zungi.

Amine Zungi, Hotel Manager

The ibis London ExCel Docklands boasts a prime waterside location, making it an ideal choice for business and leisure stays in the city. London Docklands sits at the heart of Southeast London, close to the O2 Arena and Canary Wharf. Enjoy plenty of transport links and access to Central London when you choose this comfortable and convenient ibis hotel. Hungry? Visit local bars and restaurants, pop into the city centre, or head to our on-site spot for international food and drinks served fresh every day.

When you stay at the ibis London ExCel Docklands, you can walk to the ExCel Convention Centre in just two minutes. And with just four stops to London City Airport, you can enjoy a peaceful night's sleep before or after your flight. Each of our bedrooms features beautiful, high-quality furnishings, including famous ibis Sweet Beds. Power showers, 43-inch TVs, and Wi-Fi help you settle in from the moment you arrive.

Increasingly cool and cosmopolitan, London Docklands is an emerging area situated in the heart of southeast London. With a variety of waterside bars and restaurants to explore locally, all the iconic London landmarks are just half an hour away by tube.

Hotel extras

Minutes' walk to ExCel Exhibition Centre, the O2 Arena, and Canary Wharf
ibis Sweet Beds in every room
5 minutes' drive to London City Airport
On-site restaurant and bar with 24/7 snacks
Parking just £18 for 24 hours

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis London Excel Docklands

9 Western Gateway, Royal Victoria Dock
E16 1AB LONDON
United Kingdom

GPS:51.50756, 0.026393

Telephone +44 20 7055 2300

+44 20 7055 2310

LCY

Int. airport 1 - IATA code

3.7 km / 2.3 mi 7 min drive

LONDON CITY AIRPORT

Int. airport 1 - full name

3.7 km / 2.3 mi 7 min drive

LONDRES WATERLOO

Railway station

11.26 km / 7 mi

WATERLOO

Railway station

11.26 km / 7 mi

GBSPX : ST PANCRAS

TRAIN + HOTEL GARE SNCF

14 km / 8.7 mi

LONDON HEATHROW

Int. airport 2 - full name

35.4 km / 22 mi

LHR

Int. airport 2 - IATA code

35.4 km / 22 mi

LONDON GATWICK

Int. airport 3 - full name

49.89 km / 31 mi

LGW

Int. airport 3 - IATA code

49.89 km / 31 mi

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

In summary

On site

Car park
Restaurant
Wheelchair accessible hotel
Wi-Fi
Breakfast
Bar

Near the property

Car park

Ibis London ExCeL Restaurant

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Ibis London ExCeL Restaurant is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Room

Brand New : Double SweetRoom by ibis

Max. number of persons: 2
Area: From 16 m² / 172 sq ft
Views: River side or Park view or Garden View or Courtyard View

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Room

Twin room with 2 beds

Max. number of persons: 2
Area: From 16 m² / 172 sq ft
Views: River side or Park view or City View

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk
Bathroom products(...)

Room

Accessible Double Room with 1 double bed

Accessible room

Max. number of persons: 2

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk
Bathroom products(...)

Room

Accessible Twin Room with 2 single beds

Accessible room

Max. number of persons: 2
Views: River side

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Our guest reviews

Perfect for what we needed

CitizenWolfie Couples - 9/24/2022 TripAdvisor review

As with any chain hotel, you pretty much know what you're going to get with an Ibis. However, the ibis London Excel Docklands was very clean, we had a quite spacious room overlooking the docks (bathroom/shower were a bit small though), the staff were really friendly and were happy to safely store our bags after checking out as we had a few hours to kill between an event at the Excel centre and our trains home. Great location - literally opposite the Excel centre and Custom House stations for the Elizabeth and DLR tube lines. Some nice bars and restaurants nearby too. For the price, we really can't fault it.

Minimum standard

Alex Business - 9/19/2022 Confirmed reviews ALL

Hotel local is convenient to reach the O2 peninsula district, and hotel staff is welcoming and available. Other than that, the cost compared to value isn't meaningful to me. Beddings are great, but bathroom is minimal (old fashioned). Breakfast is the bare minimum in terms of quality, and it's all "self service" even to get your coffee, fork & knife, which makes it a far from premium experience. London is expensive indeed, but I would recommend paying slightly more, for a much better experience in different hotels

Thanks for your review. We are so happy you were looked after the ibis team and that the location worked for you. It however makes us sad that you did not enjoy your stay. ibis is not your traditional hotel and we definitely do things different. However, Accor has many other brands that may suit your needs better. Thanks again for trying us and we hope you are able to find a Accor hotel that fits perfectly for you, or of course we’d love to see you again Aurelija Revuckaite Guest Experience Manager

Unhappy with the service

Mohammed F. Business - 9/18/2022 Confirmed reviews ALL

It takes on an average 60 mins to get a response from reception via WhatsApp. I was quite surprised there was no telephones to reach reception or housekeeping. I had a simple request of dental kit which was out of stock! Unfortunately the hotel has no additional service as simple as press service or laundry. The only positive for me was the location which is right next to excel but I’ll not be staying at any ibis again.

Thanks for your review. We are so happy you were looked after the ibis team and that the location worked for you. It however makes us sad that you did not enjoy your stay. ibis is not your traditional hotel and we definitely do things different. However, Accor has many other brands that may suit your needs better. Thanks again for trying us and we hope you are able to find a Accor hotel that fits perfectly for you, or of course we’d love to see you again Aurelija Revuckaite Guest Experience Manager

Good stay but housekeeping too bothersome

Charlotte Couples - 9/18/2022 Confirmed reviews ALL

I really like the room design and bathroom, though we ran out of body wash (wasn’t topped off by housekeeping) and housekeeping knocked on our door 3 separate times even when we hung the don’t disturb sign. They wanted to check if we were leaving the room for them to come clean it. I think they should just come after check out and later on in the day. The bed and pillows were very comfy.

Dear, Thank you so much for sharing your experience with us. I am very saddened to read you had some trouble during your arrival and sincerely apologise for this on behalf of the team. As much as we hate to make excuses, we do have a very new team with us and they are doing their absolute best, so please be patient with us and we hope to see you back soon for more pleasantly memorable experience. Aurelija Revuckaite Guest Experience Manager

basic visit for a trade show

Jan Business - 9/18/2022 Confirmed reviews ALL

Decent hotel next door to our tradeshow.

Thanks for taking the time and scoring your recent stay. We were so chuffed to make your stay pleasant, at ibis our guests are the most important thing ever and when we hear compliments it makes us have butterflies! We know that our future guests would also appreciate the kind words and tips and would appreciate if you could also share some comments on the global travel review site ‘’trip advisor’’. Here is the link; https://www.tripadvisor.com/UserReview-g186338-d289185-Ibis_London_Excel_Docklands-London_England.html Thanks again so much and hope you would come back and visit us soon! Aurelija Revuckaite Guest Experience Manager

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

379 reviews 9/10 Location
594 reviews 6.2/10 Room
479 reviews 7.9/10 Service
12 reviews 4/10 WiFi
257 reviews 6.7/10 Cleanliness
190 reviews 6.1/10 Breakfast
121 reviews 4.4/10 Value
46 reviews 3.3/10 Bar

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ibis London Excel Docklands

Description

Hotel extras

Hotel location

Access and transport

LCY

LONDON CITY AIRPORT

LONDRES WATERLOO

WATERLOO

GBSPX : ST PANCRAS

LONDON HEATHROW

LHR

LONDON GATWICK

LGW

EXCEL LONDON

HARBOUR BRIDGE

OLYMPIC PARK

OLYMPIC PARK

TATE MUSEUM

MARITIME MUSEUM GREENWICH

TOWER BRIDGE

O2

LONDON ZOO

THE ROYAL ALBERT HALL

BUCKINGHAM PALACE

RIVER THAMES

Hotel services

Ibis London ExCeL Restaurant

FOGG'S

2 breakfasts

Our accommodation(s)

Brand New : Double SweetRoom by ibis

Twin room with 2 beds

Accessible Double Room with 1 double bed

Accessible Twin Room with 2 single beds

Accessible Double Room with 1 double bed

Accessible Twin Room with 2 single beds

Our guest reviews

Web-users rating

Our other establishments nearby

Novotel London Excel

ibis Styles London Excel

ibis London Canning Town

ibis London Docklands Canary Wharf