Novotel Berlin Am Tiergarten 4 stars

Customer review rating (ALL Rating) 4.7/5 3,474 reviews

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Novotel Berlin Am Tiergarten - Image 1
Novotel Berlin Am Tiergarten - Image 2
Novotel Berlin Am Tiergarten - Image 3
Novotel Berlin Am Tiergarten - Image 4
Strasse des 17 Juni 106-108, 10623 BERLIN, Germany

Description

Hotel extras

  • Conference hotel with 274 rooms & large meeting rooms

  • Family hotel with family rooms and children's play area

  • Close to convention centers and attractions

  • Business hotel with wellness area, fitness & roof terrace

  • Overnight stay for 2 children up to 15 years in parents' room incl.

Our accommodation(s)

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Hotel location

Novotel Berlin Am Tiergarten

Strasse des 17 Juni 106-108
10623 BERLIN
Germany

GPS:52.51423, 13.335386

Telephone
Fax +49 30 60035666

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

At the Novo², you will be spoiled with modern interpretations of Mediterranean classics, vegan dishes and a children's menu. The Novo² is lounge, bar and eatery in one. End the evening relaxing on the terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  3,474 reviews

TripAdvisor Rating  4.5/5  2,435 reviews

Certificate of excellence 2023

very nice place

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

was good although room was too small and cleaners forgot to clean my room on two occasions which is quite annoying

Dear guests, Thank you for taking the time to tell us about your experiences at the Novotel Berlin Am Tiergarten. I am sorry that your experience did not meet your expectations. It is important to us that our guests always leave our hotel satisfied, which is why we attach great importance to high service quality. I'm even more surprised that according to our documentation, your room was cleaned after every night. I am very sorry if this should be a misunderstanding and I sincerely apologize for the omission. It would be important to always complain about any grievances on site. We would have loved to correct our mistake immediately and send you some extra attention. We would be happy if we were given the opportunity to do so when you visit us again. You are always welcome. Best regards, Gabriella Csontos Guest Relations

Customer review rating 5.0/5

Claude Couples - Confirmed reviews ALL

Just a little problem on Sunday the 22 of Juny at 7.45 pm the sauna and hamman were not hot. I think the staff had them turned off while the end of the access is 9 pm !

well located,family frienly,near to s bahn

Customer review rating 4.5/5

Fyz Families - Confirmed reviews ALL

we like to stay at the hotel as repeating customer.I have 2 comments for improvement 1)at 23.00 pm we wanted to drink coffee at the lobby bar but the staff closed the bar .After us some more customers has come and had the same answer .I think for a hotel lobby bar,it should be closed minimum at 24.00 pm. 23.00 pm is a bit early 2)the vending machines working structure should be changed.It should be working with immediate payment .Loading min 15 euros is not practical. why should I load such money to buy a drink for 3 euros.I can be staying for a night and has no time to spend 15 euros.I want to pay what I am buying with no time restriction and no deposit

Great location for business or holiday

Customer review rating 4.5/5

Janak Business - Confirmed reviews ALL

Excellent rooms and loved the terrace

Unsatisfied

Customer review rating 2.0/5

Tarakaram C. G. Business - Confirmed reviews ALL

I Stayed in the Novotel berlin for three nights. Below are the reasons for my rating: 1) There was no handwash in my room. 2) Internet was not connecting to my room. I complained in the reception and I was connected to a team who said it would be resolved in one hour. But even after 6 hours the issue was still there and I was unable to attend my most important meeting .

Dear Tarakaram C. G., Thank you very much for writing to us. I am very sorry that you left our hotel dissatisfied. I apologise that we and the internet provider were unable to help you. It happens from time to time that company devices block access to public WLAN networks. This may have been the case for you. Hopefully the hand soap was given to you immediately upon request at reception or brought to your room. Thank you again for sharing your experience with us. We appreciate it as it is important for us to maintain or improve our quality standards and we hope you will give us the opportunity to serve you even better in the future. You are always welcome. All the best to you. Yours sincerely, Gabriella Csontos Guest Relations

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Other web-users rate our hotel

  • 1,547 reviews 9.4/10 Location
  • 1,749 reviews 7.5/10 Room
  • 1,635 reviews 9.2/10 Service
  • 39 reviews 7.1/10 WiFi
  • 1,101 reviews 8.7/10 Breakfast
  • 686 reviews 7.6/10 Cleanliness
  • 162 reviews 8.7/10 Wellness Area
  • 119 reviews 8.7/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.