muito boa

Foi ótimo super recomendo, limpeza quarto aconchegante tudo perfeito!

O serviço de quarto bate insistentemente na porta todas as manhãs para fazer a limpeza. Considerando que é um hotel grande e vendo que as pessoas ainda estão no quarto poderiam deixar a limpeza para mais tarde quando a pessoa saísse do quarto ao invés de ficarem batendo insistentemente na porta. O mesmo acontece com a reposição do frigobar. Nunca tinha passado por essa experiência em hotel nenhum. Não é possível que nove, dez horas da manhã fiquem batendo na porta e insistindo para fazer a limpeza e a reposição até que vc desista desses serviços porque eles não querem fazer um pouco mais tarde depois que a pessoa sai do quarto.

- FOI EXCELENTE, TODO O CONFORTO QUE EU BUSCAVA COM MINHA FILHA E FAMILIARES

Senti falta do serviço de ajuda com as bagagens. Estava com criança e com muitas malas.Tive que me virar para subir com as bagagens. Equipe da recepção não foi tão cordial como esperava.

Quartos grandes, camas confortaveis, otima localizaçao.

Tivemos alguns problemas iniciais com o vazamento no banheiro e na demora do serviço de camareira. Teve dia que chegamos de tarde e o serviço ainda não havia sido feito . O pessoal da recepção, muito bom e solícitos .

Travesseiro horrível, não tem lençóis separados do edredom, atendimento da recepção nada cordial

Amenidades de banheiro muito precarias. Toalha de banho de baixa qualidade. Hotel precisa de renovação de estruturas.

Gostei bastante da hospedagem e do café da manhã.

I had to stay for more than 15 days, our stay was very good, to improve I would suggest a few things: (1 The wlakies talkies of the cleaning and maintenance staff can be adjusted to a lower volume as they are overly loud, beyond (2) After a long stay at the hotel, the ideal would be to facilitate the stay, not only to inform that the hotel would be crowded and should leave the place, without (3) The refectory during the cold was a refrigerator, because the walls are glass and without any type of heating, extremely uncomfortable during breakfast. Positively highlight the excellent food of the self-service lunch and the attendance of food of 24 hours, presentation, taste and quality. The courtesy of the reception desk is to be commended.

Near Beneficiencia Portuguesa and Oswaldo Cruz as well as AC Camargo, this hotel has a business atmosphere and is handy to anyone that need to stay nearby, for meetings or medical treatment. Employees very attentive to your needs, speak English and Spanish pretty well. The traffic by the end of day in this area of SP is always standstill, so expect for some delay when waiting for a taxi or Uber. The Subway is not too far if you're able to walk 10-15min. For the hospitals otherwise, the car is needed as you `climb the hills` to get to them.

Room is an average but the bathroom is no good. Goog location and the service is very good. Easy access. Is also easy to leave the hotel and have access to Sao Pauo city. Nearby restaurants. The hotel restaurant is also good and the price is fare.

Good hotel and service, in general, good too. I requested an early check in on arrival in the morning and due to the delay of the room release they decided not to charge me for going in early. Such a solution was satisfactory.

One of the best cost-benefits when talking about Accor Hotels. It's very well situated, you are very close to the main attractions of São Paulo. The hotel itself is cozy and very comfortable, staff is welcoming and easygoing. The only con is the bed mattress, which is too soft. But I think it's just my view, probably the majority of guests likes that. Other than that, you have a mini kitchen (microwave, mini bar and cutlery), free wifi and cable tv. If you want to spend some time working at the room you have a very large desk behind the bed, very comfortable. Parking is not free, but the price is ok for São Paulo standards (R$ 20/day).