Grand Mercure Singapore Roxy 4 stars

Customer review rating (ALL Rating) 4.5/5 5,081 reviews

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Grand Mercure Singapore Roxy - Image 1
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50 East Coast Road, Roxy Square, Marine Parade Rd, 428769 SINGAPORE, Singapore

Description

Hotel extras

  • 1 min to Marine Parade MRT Station with direct service to Gardens by the Bay, Orchard and more

  • 576 spacious guest rooms from 345 sq.ft. (32 m²) onwards

  • Outdoor swimming pool

  • Award-winning F&B outlets

  • Complimentary Wifi and well-equipped Gym

Our accommodation(s)

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Hotel location

Grand Mercure Singapore Roxy

50 East Coast Road, Roxy Square, Marine Parade Rd
428769 SINGAPORE
Singapore

GPS:1.303559, 103.904625

Telephone
Fax +65 6344 8010

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,081 reviews

TripAdvisor Rating  4.1/5  5,768 reviews

Customer review rating 5.0/5

Michael L. Families - Confirmed reviews ALL

I enjoy staying at Grand Mercure Roxy as it is located in Marine Parade. Like to place

Dear Mr Michael L., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Customer review rating 2.5/5

Kwai F. L. Families - Confirmed reviews ALL

Bathroom is old. Shower head not suitable for bathing my child as it’s not movable

Dear Ms L., Thank you for your feedback regarding your recent stay. I regret to learn that the room amenities did not meet your expectations, particularly concerning the bathroom facilities. Your comments are invaluable as we continually aim to enhance our guest experience. Regards Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 4.5/5

Angela L. Families - Confirmed reviews ALL

It has the basics we need. Big bed, spacious room, good amenities ! A little dated but all good. We enjoyed ourselves !

Dear Ms L., Thank you for your kind feedback. We are pleased to hear that you enjoyed your stay and found our accommodations satisfactory. Your comments regarding the decor are appreciated, as we continually assess our property to enhance guest experiences. We look forward to welcoming you back soon. Regards Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 4.0/5

Siti H. A. Families - Confirmed reviews ALL

Receptionist was very accommodative and helpful.

Dear Ms Siti, Thank you for your kind words regarding your recent stay. We are pleased to hear that our receptionist provided you with helpful and accommodating service. Your satisfaction is important to us, and we look forward to welcoming you back soon. Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Customer review rating 4.5/5

Parth P. S. Families - Confirmed reviews ALL

Very well located - great staff and awesome location for best connectivity with city and tourist locations

Dear Mr Parth P. S., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

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Other web-users rate our hotel

  • 1,976 reviews 9.6/10 Location
  • 2,141 reviews 7.3/10 Room
  • 2,324 reviews 9/10 Service
  • 50 reviews 6.9/10 WiFi
  • 920 reviews 8.1/10 Comfort
  • 867 reviews 7.5/10 Cleanliness
  • 586 reviews 5.8/10 Vibe
  • 567 reviews 8.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.