Grand Mercure Singapore Roxy 4 stars

Customer review rating (ALL Rating) 4.2/5 5,228 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Outdoor Swimming Pool

  • 576 spacious guest rooms from 345 sq.ft. (32 m²) onwards

  • Complimentary WiFi

  • Award-winning F&B outlets

  • Well-equipped Gym

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Grand Mercure Singapore Roxy

50 East Coast Road, Roxy Square, Marine Parade Rd
428769 SINGAPORE
Singapore

GPS:1.303559, 103.904625

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  5,228 reviews

TripAdvisor Rating  4.0/5  5,689 reviews

Certificate of excellence 2022

Good stuff

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

All good and comfortable.

Dear Mr Paul Neil C., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

good, easy for public transportation, near to mall and moslem friendly

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

nice to experience at Grand Mercure Singapore Roxxy

Dear Brian S., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy

well loated

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Good service

Dear Mr Yew Wah c., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

good stay

Customer review rating 4.5/5

Tk Business - Confirmed reviews ALL

good breakfast

Dear Tatsuhiro K., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy

good stay

Customer review rating 3.5/5

Zeldi Business - Confirmed reviews ALL

I found the dirty in the drawer of table. there're data cable and show the qiblat directions

Dear Zeldi Mardiyanto Z., Thank you for taking the time to tell us about your experience at the Grand Mercure Singapore Roxy. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy

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Other web-users rate our hotel

  • 1,671 reviews 8.9/10 Location
  • 2,663 reviews 6.9/10 Room
  • 2,592 reviews 8.6/10 Service
  • 87 reviews 4.1/10 WiFi
  • 1,156 reviews 6.7/10 Cleanliness
  • 718 reviews 4.5/10 Amenities
  • 683 reviews 4.7/10 Vibe
  • 584 reviews 6.4/10 Breakfast

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