ibis Hull City Centre Hotel 2 stars

Customer review rating 4.3/5 3,949 reviews

ALLSAFE approved hotel

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ibis Hull City Centre
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+ 9 Services

Hotel extras

  • Hotel amenities include free Wi-Fi and access to a computer

  • Central location, with plenty of nearby transport links

  • Pet-friendly hotel, with on-site facilities

  • Le Nautique Café offers snacks and drinks 24 hours a day

  • Hotel bar and Fogg's Restaurant serves a choice of international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Hull City Centre

Osbourne Street
Ferensway
HU1 2NL hull
united kingdom

Tel: +441482947950

Fax: (+44)1482/387510

Check-in from 15h00

Check out up to 12h00

  • By plane

    HUMBERSIDE At 29km / 18.02 miles

  • By plane

    LEEDS/BRADFORD At 104.6km / 65 miles

  • By plane

    ROBIN HOOD DONCASTER At 29km / 18.02 miles

  • By boat

    North Sea Ferries At 8.05km / 5 miles

  • By boat

    P&O NORTH SEA FERRIES At 8.05km / 5 miles

  • By car

    M62 At 24km / 14.91 miles

  • By train

    HULL At 1km / 0.62 miles

  • By train

    Paragon Station At 0.8km / 0.5 miles

GPS :53.742264, -0.344256

Hotel services

FOGGS

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet
Hotel Services And Equipments
  • Hotel informations
    • 106 rooms
    • 6 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 79 non-smoking rooms
    • 3 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi at the hotel
  • 100% Non Smoking Property
  • Iron
    • Iron at reception

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our guest reviews for
ibis Hull City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,949 reviews

TripAdvisor Rating 4.0/5

1,066 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good location clean friendly staff

Customer review rating 5.0/5

Sarah S. Friends - 15/10/2021 Confirmed reviews ALL

No problems

Well located

Customer review rating 5.0/5

Lorraine M. Solo - 14/10/2021 Confirmed reviews ALL

Found it convenient nice room nice breakfast definitely be back

Nondescript hotel with various smells but friendly staff and ok breakfast

TripAdvisor rating 3.0/5

HarryDownhouse 13/10/2021 TripAdvisor review

Ibis Hull City Centre is your average nondescript affordable hotel. Central location, good connections. Dirt on the corridor carpets. Corridor smelled like glue. More stains on the room walls. Bathroom smelled like cooked cabbage. Depressing view to backyard dumpsters. I stayed three nights and got no cleaning during the stay. Ran out of shampoo and had to ask it twice before it was actually delivered. Friendly staff and ok breakfast.

Ibis hull

Customer review rating 5.0/5

Joshua Solo - 11/10/2021 Confirmed reviews ALL

Clean and cozy hotel rooms and well priced staff are very welcoming would highly recommend bed very cozy

Nondescript but cheap

Customer review rating 3.5/5

Henry Solo - 11/10/2021 Confirmed reviews ALL

Centrally located, nondescript standard hotel. Ok breakfast. Various smells in the corridors and bathroom. Window view to backyard dumpsters. Small stains in the room walls, larger ones in the corridor carpet. Friendly staff.

Well located

Customer review rating 3.0/5

Jonathan C. Families - 11/10/2021 Confirmed reviews ALL

Was ok.bedrooms had a fishy smell about them.both rooms that I booked.was not very happy at all.

Dear Jonathan c., Thank you for taking the time to tell us about your experience at the ibis Hull City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Phil Woods General Manager

Great location, excellent value

Customer review rating 4.0/5

Neil D. Couples - 10/10/2021 Confirmed reviews ALL

Stayed for 11 nights, will definitely stay again.

Rough area

Customer review rating 3.5/5

Anthony Business - 09/10/2021 Confirmed reviews ALL

Staff nice but poorest hotel we’ve stayed in I’m afraid. Felt grubby but was actually clean if you understand? Bar was ok bathrooms clean.

City Centre Break

Customer review rating 4.5/5

Malcolm Couples - 08/10/2021 Confirmed reviews ALL

An ideal location for our requirements. It must be very difficult for hotel management and staff with all the restrictions of Covid19, but in our opinion they are doing an excellent job. Although some facilities have had to be withdrawn, the public areas and room were spotless, staff very pleasant and extremely helpful.

Great location

Customer review rating 4.5/5

Tracey Couples - 04/10/2021 Confirmed reviews ALL

Friendly staff from check-in to leaving. Great location for the arena,marina and shopping. Parking was very nearby and not expensive. Road noisy and can be heard from rooms. Rooms looking a bit dated but clean and have everything needed.

Good town centre location

Customer review rating 4.0/5

Allan Friends - 04/10/2021 Confirmed reviews ALL

Handy for town centre, council car park at the rear £3/24 hours. Usual modular Bathroom, room could do with a lick of paint, last time it was done was of poor quality workmanship, patchy.

Clean and convenient

Customer review rating 4.5/5

Michael Business - 03/10/2021 Confirmed reviews ALL

welcoming staff. quick check-in. room clean and comfortable. close to city centre.food o.k. good value for money.

Customer review rating 2.0/5

Miss B. Couples - 03/10/2021 Confirmed reviews ALL

Location was good, situated in city centre close to transport routes. Few issues that were not resolved: - Key card stopped working at least once per day (when not kept near any electronics). When asking for it to be fixed no name or identity confirmation was asked for, just a room number. SAFETY RISK. - Toilet did not work properly, often did not flush at all and had to be flushed several times before it actually worked. This was a problem especially at night. - Step in bathroom not accessible. Easy to trip over and the door did not shut unless slammed making unnecessary noise, again a problem mainly at night -placement of mirror opposite clear shower doors is a little strange and uncomfortable. - Staff did not adhere to the hotels own covid rules. As someone who is medically not allowed to get vaccinated this was worrying. Overall I probably wouldn't stay here again.

Dear Jade B., Thank you for taking the time to tell us about your experience at the ibis Hull City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Phil Woods General Manager

Close to the centre but quiet

Customer review rating 4.5/5

Colin Solo - 03/10/2021 Confirmed reviews ALL

A quick check in and a clean quiet room in good order. Good breakfasts. Friendly staff.

Traumatising

TripAdvisor rating 2.0/5

katielouise926 03/10/2021 TripAdvisor review

I stay at the hotel every other weekend sometimes more snd I must say the hotel is usually great! However some of the staff that was on last weekend we’re very very rude. I found a bug patch of what looked liked blood on the bottom sheet didn’t get an apology just here’s a new room. Don’t expect to pay loads of money for one night then end up throwing up all night it’s just not good enough! I’d have a word with some off your staff too no need for the rudeness

Fine stay

Customer review rating 3.5/5

Anonymous Business - 02/10/2021 Confirmed reviews ALL

Room looked clean (aside from the area below the wall towel hooks). I was very glad that the window could be opened—especially during this pandemic. Hallway carpets were not clean. Card reader machines at the bar would not accept my Apple Watch payment nor my contactless card payment. Machines required me to insert the card—not good when the world is trying to go contactless for cleanliness.

Happy days

Customer review rating 5.0/5

Mick Couples - 30/09/2021 Confirmed reviews ALL

Everyone at Hull Ibis are really friendly and helpful and I cannot speak more highly of them. Rooms are always clean and really good value for money. We always stay when attending concerts at the Bonus arena and will be back later in the year.

Very satisfied

Customer review rating 5.0/5

D C. Couples - 29/09/2021 Confirmed reviews ALL

Pleasantly surprised by the overall experience, the quality and the price. We had stayed in Carlisle 2 nights before for twice the price and it wasn't half as good. Will look for more Accor hotels in future

Not good

TripAdvisor rating 2.0/5

sdolan1802 29/09/2021 TripAdvisor review

Not good at all when I arrived to the room there was dust around the bed frame and hairs the curtains had stains on them and then liked on the foor and the same I then had brakfast the next day ans paid and when to get my food there no fresh tomatoes ore even tined no sauces got what I could and sat at a table the sasages sneed of had a bite and didn’t eat it also my room the toliat was not clean as the toliat had pop stains in the toliat want be staying there again

Good budget hotel in Hull city centre

TripAdvisor rating 4.0/5

bdinspain 23/09/2021 TripAdvisor review

Well situated hotel close to rail station and bus station. No parking on site but there is a new and very cheap car park is just round the corner. It is a Cleann hotel with very friendly staff. The usual comfy beds.

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