ibis Hull City Centre Hotel 2 stars

Was ok.bedrooms had a fishy smell about them.both rooms that I booked.was not very happy at all.

Stayed for 11 nights, will definitely stay again.

Staff nice but poorest hotel we’ve stayed in I’m afraid. Felt grubby but was actually clean if you understand? Bar was ok bathrooms clean.

An ideal location for our requirements. It must be very difficult for hotel management and staff with all the restrictions of Covid19, but in our opinion they are doing an excellent job. Although some facilities have had to be withdrawn, the public areas and room were spotless, staff very pleasant and extremely helpful.

Friendly staff from check-in to leaving. Great location for the arena,marina and shopping. Parking was very nearby and not expensive. Road noisy and can be heard from rooms. Rooms looking a bit dated but clean and have everything needed.

Handy for town centre, council car park at the rear £3/24 hours. Usual modular Bathroom, room could do with a lick of paint, last time it was done was of poor quality workmanship, patchy.

welcoming staff. quick check-in. room clean and comfortable. close to city centre.food o.k. good value for money.

Location was good, situated in city centre close to transport routes. Few issues that were not resolved: - Key card stopped working at least once per day (when not kept near any electronics). When asking for it to be fixed no name or identity confirmation was asked for, just a room number. SAFETY RISK. - Toilet did not work properly, often did not flush at all and had to be flushed several times before it actually worked. This was a problem especially at night. - Step in bathroom not accessible. Easy to trip over and the door did not shut unless slammed making unnecessary noise, again a problem mainly at night -placement of mirror opposite clear shower doors is a little strange and uncomfortable. - Staff did not adhere to the hotels own covid rules. As someone who is medically not allowed to get vaccinated this was worrying. Overall I probably wouldn't stay here again.

A quick check in and a clean quiet room in good order. Good breakfasts. Friendly staff.

I stay at the hotel every other weekend sometimes more snd I must say the hotel is usually great! However some of the staff that was on last weekend we’re very very rude. I found a bug patch of what looked liked blood on the bottom sheet didn’t get an apology just here’s a new room. Don’t expect to pay loads of money for one night then end up throwing up all night it’s just not good enough! I’d have a word with some off your staff too no need for the rudeness

Room looked clean (aside from the area below the wall towel hooks). I was very glad that the window could be opened—especially during this pandemic. Hallway carpets were not clean. Card reader machines at the bar would not accept my Apple Watch payment nor my contactless card payment. Machines required me to insert the card—not good when the world is trying to go contactless for cleanliness.

Everyone at Hull Ibis are really friendly and helpful and I cannot speak more highly of them. Rooms are always clean and really good value for money. We always stay when attending concerts at the Bonus arena and will be back later in the year.

Pleasantly surprised by the overall experience, the quality and the price. We had stayed in Carlisle 2 nights before for twice the price and it wasn't half as good. Will look for more Accor hotels in future

Not good at all when I arrived to the room there was dust around the bed frame and hairs the curtains had stains on them and then liked on the foor and the same I then had brakfast the next day ans paid and when to get my food there no fresh tomatoes ore even tined no sauces got what I could and sat at a table the sasages sneed of had a bite and didn’t eat it also my room the toliat was not clean as the toliat had pop stains in the toliat want be staying there again

Well situated hotel close to rail station and bus station. No parking on site but there is a new and very cheap car park is just round the corner. It is a Cleann hotel with very friendly staff. The usual comfy beds.