Mercure Sao Paulo Jardins 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 2.031 comentários

Mercure Sao Paulo Jardins - Image 1
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Descrição

Hotel ALLSAFE. Aprovado

Extras do hotel

  • Crianças de até 12 anos se hospedam gratuitamente na mesma cama que os pais.

  • Somos pet friendly! Consulte as condições com a nossa equipe!

  • .

  • À 500 metros da Avenida Paulista. Apenas 5 minutos caminhando!

  • 30 minutos de carro até o Aeroporto de São Paulo - Congonhas

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Nossas acomodações

Localização do hotel

Mercure Sao Paulo Jardins

Alameda Itu 1151, At Rua Augusta, JARDINS
01421001 SAO PAULO
Brasil

GPS:-23.561432, -46.662891

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

AUGUSTA CAFÉ

Localizado no bairro mais elegante de São Paulo, a atmosfera acolhedora do restaurante Augusta Café oferece um ambiente íntimo e elegante para reuniões profissionais, encontro com amigos ou refeições saudáveis e saborosas.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  2.031 comentários

Classificação no TripAdvisor  4.0/5  1.780 comentários

Business trip

Classificação TripAdvisor 5.0/5

adavid383 Negócios - Avaliação certificada TripAdvisor

The location was excellent and convenient , the room was well kept and clean. The breakfast buffet was good and in a pleasant environment. The front desk staff was very helpful in resolving a cancellation at another Mercure Hotel in São Paulo.

Dear guest, We very much appreciate your comments regarding your stay at the Mercure SP Jardins Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope your next visit will be as pleasant as the previous one. Sincerely,

Weekend stay

Classificação TripAdvisor 4.0/5

Resort63939014222 Couples - Avaliação certificada TripAdvisor

Good locación. Check in was fast. Breakfast and service OK. Housekeeping was good. Rooms need to be update and the bathroom urgently. The elevator was always having technical problems. Quality-price is good, but Mercure has better hotels

Dear We are very happy about your comments regarding your hosting in our hotel. We are definitely going to share your experience with our team. Your feedback will be our motivation to have a better service. We thank you for sharing your comments with us and hope to see you back soon. Peterson Bustamante Mercure Jardins

Very poor service, not recommended

Classificação TripAdvisor 1.0/5

Anonymech Negócios - Avaliação certificada TripAdvisor

One of the worst customer service ever experienced, definitely not recommended. Check in was very poor, no help was given at check in at all. The service was terrible, not worth a 4 star hotel at all. Better service in a youth hostel than here. Many other options in São Paulo, don’t go here.

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Jardins Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Pleasant hotel in one of the best neighborhoods in São Paulo

Classificação TripAdvisor 4.0/5

Guillermopm Negócios - Avaliação certificada TripAdvisor

Comfortable room with comfortable bed. To improve, there is a lack of a plug near the bed to be able to charge the phone that we all use as an alarm clock at the same time. The only outlet to plug in was far, not even next to the desk to plug in the computer and it was not well installed, sometimes it worked and sometimes it did not work (room 1105)

Dear guest, We very much appreciate your comments regarding your stay at the Mercure SP Jardins Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope your next visit will be as pleasant as the previous one. Sincerely, Daniela P General Manager

Good for pedestrians

Classificação TripAdvisor 5.0/5

mairac2014 Família - Avaliação certificada TripAdvisor

The hotel is walking distance from fancy shops and all kinds of restaurants in an apparently safe area to walk even in the evening. Room is spacious, beds are really comfortable and shower is great. We enjoyed breakfast very much. Parking is available at extra cost.

Dear mairac2014, We are pleased to receive your compliments. Your satisfaction is the best reward for our employees who work daily to provide you with impeccable service. We look forward to welcoming you again. Mercure SP Jardins

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 570 comentários 9.8/10 Localização
  • 938 comentários 6.6/10 Quarto
  • 918 comentários 7.7/10 Serviço
  • 34 comentários 2.6/10 Wifi
  • 514 comentários 7.7/10 Café da manhã
  • 446 comentários 6.9/10 Conforto
  • 342 comentários 6.3/10 Limpeza
  • 157 comentários 4.1/10 Custo-Benefício

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