Mercure Sao Paulo Pinheiros Hotel 4 estrelas
Classificação clientes Avis (Classificação ALL) 4.4/5 1.545 comentários
Hotel ALLSAFE. Aprovado
Aproveite um hotel em São Paulo com piscina, sauna e academia
Salão de evento moderno com capacidade para 100 pessoas
Crianças até 11 anos acompanhadas dos pais não pagam dormindo com os pais
15 minutos de carro do Shopping Eldorado
20 minutos de carro até o Aeroporto de São Paulo - Congonhas
Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.
Rua Capote Valente 500, Pinheiros
05409000 SAO PAULO
RODOVIÁRIA BARRA FUNDA: Zona Oeste Rodoviária Barra Funda
RODOVIÁRIA TIETÊ: Zona Norte Rodoviária Tietê
METRO CLINICAS: Linha 2 - Verde Clinicas
METRO OSCAR FREIRE: Linha 4 - Amarel Oscar Freire
AEROPORTO DE CONGONHAS A 10 km / 6 milhas
AEROPORTO DE GUARULHOS A 33 km / 20 milhas
HOTEL GRAND MERCURE IBIRAPUERA A 6 km / 3 milhas
MARGINAL PINHEIROS A 3 km / 1 milhas
MARGINAL TIETE A 7 km / 4 milhas
ESTACAO DA LUZ A 20 km / 12,43 milhas
ESTAÇÃO BARRA FUNDA A 6 km / 3 milhas
ESTAÇÃO PINHEIROS A 3 km / 1 milhas
Check-in a partir das - Check out até as
O restaurante La Terrina o convida a experimentar os sabores da clássica culinária italiana. Com uma decoração aconchegante remetendo às tradicionais vilas italianas, seu cardápio conta com opções de massas frescas que irão encantar seu paladar!
Os quartos do Mercure São Paulo Pinheiros irão te surpreender! Para viagens a negócios ou a lazer, nossas acomodações oferecem o máximo de conforto, pois estão equipadas para atender as mais variadas necessidades. Todos os quartos contam com Wi-Fi grátis, ar condicionado e cofre, além de serviço de quarto do meio-dia até às 22hrs. Não deixe de aproveitar toda a estrutura proporcionada por nossos quartos confortáveis e funcionais!
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conoscoSaiba mais
Unfortunately not like before
Classificação TripAdvisor 2.0/5
119j_rnb Negócios - Avaliação certificada TripAdvisor
I had stayed in the hotel several times before and always left very good ratings. But not this time. A lot of things have changed compared to our last stays: 1) We arrived at 5 in the morning and asked for an early check-in. Normally we paid the rate of 1/2 day for this, now we had to pay a full day. 2) The room card is needed to access the respective floor with the elevator. This never really worked and I had to get five new cards during my stay. 3) No complimentary water, tea, or coffee in the room anymore. 4) Room incl. bathroom outdated and outworn. When I used the hair-dryer, the lights in the bathroom were flickering. 5) We had phoned the hotel before our booking and asked if there were any renovations and constructions planned as we experienced this last time. The answer was no but when we arrived, the gym and other sections of the hotel were not accessible and noisy work was taking place.
Dear 119j_rnb Thank you for taking the time to tell us about your experience at the Mercure São Paulo Pinheiros. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Classificação TripAdvisor 3.0/5
pauloalmeidane2 Negócios - Avaliação certificada TripAdvisor
The hotel and location are great, but the Internet was terrible and they really needs to improve that considering the location and rates The other services... Restaurant and staff are great and no complains on that part .
Dear Mr. Paulo, We very much appreciate your comments regarding your stay at the Mercure São Paulo Pinheiros Hotel. It is always a pleasure to receive positive feedback. About the internet, we are very sorry. We will check it and fix the problems that you told us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrícia Mendes Qualidade - Mercure SP Pinheiros
Feel at home, again.
Classificação TripAdvisor 5.0/5
592carlosr Família - Avaliação certificada TripAdvisor
I use to stay in this hotel for more than 15 years, at least once a month. Cost-benefit ratio is good, and almost all employees already know me. They know exactly what I want, and are very kind. And location is absolutely perfect.
Hello Mr. Carlos, Thank you for your great review about your stay in our Hotel. We are glad that you enjoyed and hope to see you soon. Best Regards, Patrícia Mendes - Quality Mercure Pinheiros Hotel
Good, basic quality, great food, limited outside space
Classificação TripAdvisor 4.0/5
Helen W Negócios - Avaliação certificada TripAdvisor
Perhaps it is a factor of staying in Sao Paulo where city space is clearly at a premium, with many high rise buildings, but the hotel lacked outside space. It had a lovely huge foyer which would benefit from perhaps opening up more readily (bi-fold doors) into small garden area - with perhaps a coffee bar? The outside space was being renovated, but instead of park benches, some more comfortable seating, soft loungers, seating around tables would be more pleasant. Pool, odd that with swimsuit on and when wet, users have to walk through gym area - not encouraging for the more body conscious of us. Rooms nice, but for standard of hotel, I would have thought larger shower/bath towels, better quality accessories. No kettle - wouldn't think to heat water in a microwave. Restaurant - lovely food, lovely service. Piano bar area a nice touch but a little squashed (why not use that foyer area a bit more). Reception really helpful, friendly and accommodating. People sell the hotel - well done to all the staff (including housekeeping who kept my room pristine).
Dear Ms. Helen, We appreciate your comments regarding your stay at the Mercure São Paulo Pinheiros Hotel. It is always a pleasure to receive positive feedback and suggestions. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrícia Mendes Quality - Mercure SP Pinheiros
Simple but comfortable
Classificação TripAdvisor 5.0/5
Barbara W Friends getaway - Avaliação certificada TripAdvisor
I stay at this hotel mainly for its location in a lively and safe neighborhood and very near my closest friends. But it's also a very pleasant place to stay. The rooms are mini-suites that are cleverly configured, and if you have work to do, there's a desk area with outlets. The suite has all the basics--a TV that swivels to be used either in the living room or bedroom, a lockbox, a mini-bar and a microwave. There could be a few more kitchen utensils and the internet continues to be a little unpredictable--it's almost impossible to Skype. But the rooms are clean and comfortable and the staff is friendly and helpful. The hotel's breakfast is okay but there's also an excellent bakery on the corner that's a good option for breakfast.
Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Pinheiros Hotel. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carla Oliveira
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