Hotel Mercure Opole 3 stars

Customer review rating (ALL Rating) 4.6/5 617 reviews

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Description

Hotel extras

  • Close to the railway and bus station

  • Conference rooms with an area of 294 m2

  • Friendly and competent service

  • Hotel car park

  • Location near the historic Old Town

Our accommodation(s)

Hotel location

Hotel Mercure Opole

Ul. Krakowska 57/59
45-018 OPOLE
Poland

GPS:50.663131, 17.925703

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MERCURE OPOLE

Refined wine accompanied by les planches - dishes served on stone pads worthy of a top Frenchrestaurant. A recipe for a culinary adventure and a fantastic experience at an attractive price.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  617 reviews

TripAdvisor Rating  4.0/5  376 reviews

So far so good, chance to improve.

Customer review rating 4.0/5

Sadanand Business - Confirmed reviews ALL

Location - Perfect location Entry access - Continent for person with disabilities Check-in process- Smooth as expected. Staff - Extremely friendly and helpful, since I was checking out early morning and will skip my breakfast, they made sure to give me packed food for my journey which I haven't seen in 8 countries I have visited. Room - Neat & Clean but warmer was not great working need improvement. Breakfast - Balanced & well spread. All okay. Internet-Here need very big improvement... connection was not that smooth. Check out-Smooth as expected.

Dear Sadanand, We very much appreciate your valuable feedback! We are very happy that despite some small issues you were satisfied with your stay at our hotel. We are grateful for all your words of praise. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Mercure Opole

Great hotel and location

Customer review rating 4.5/5

Philip W. Solo - Confirmed reviews ALL

Comfortable stay

Dear Philip, We very much appreciate your comments regarding your stay at the Hotel Mercure Opole. It is always a pleasure to receive positive feedback. We are delighted to hear that you had a positive experience. We look forward to welcoming you back to our hotel in the near future. Sincerely, Hotel Mercure Opole

Great location, nice breakfast

Customer review rating 5.0/5

Anna Solo - Confirmed reviews ALL

Cosy hotel just in front of the main train station and in the middle of the city center. Comfortable and quiet rooms, very good breakfast, very friendly staff. Thank you!

Szanowna Pani, Jesteśmy bardzo wdzięczni za Pani komentarze dotyczące pobytu w Hotel Mercure Opole. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam Panią, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonana , że Pani opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pani opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem, HOTEL MERCURE OPOLE ul. Krakowska 57-59 45-018 Opole - POLSKA TEL.: +48 77 45 18 116 KOM.: +4… E-mail: H3… mercure.com | accorhotels.com

Very pleasant and polite staff

Customer review rating 5.0/5

Chris Business - Confirmed reviews ALL

I stayed for 2 nights, travelling on business. Unfortunately, I left my watch in the room as it had fallen from the table and i hadn't noticed. The hotel contacted me extremely quickly to notify that it had been left behind. I had already left the country, but my colleague collected it without issue. I am extremely impressed and relieved with the honesty and integrity of the staff at this hotel. Staff were extremely friendly, polite and helpful throughout.

Dear Chris B., We very much appreciate your comments regarding your stay at the Hotel Mercure Opole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, HOTEL MERCURE OPOLE ul. Krakowska 57-59 45-018 Opole - POLSKA TEL.: +48 77 45 18 116 E-mail: H3… mercure.com | accorhotels.com

Excellent location, cosy room, water, kettle, everything is great.

Customer review rating 5.0/5

Tetiana H. Business - Confirmed reviews ALL

Excellent location, receptionists, cleaning lady. I would love to stay their next time.

Dear Tetiana Thank you for such a positive opinion. We are very pleased that we met your expectations. We hope to see you again. Best regards, Mercure Hotel Opole

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Other web-users rate our hotel

  • 280 reviews 8.9/10 Location
  • 317 reviews 7.5/10 Room
  • 316 reviews 9.7/10 Service
  • 14 reviews 5.6/10 WiFi
  • 156 reviews 9.1/10 Breakfast
  • 85 reviews 8.4/10 Cleanliness
  • 38 reviews 5.5/10 Value

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