Hotel Mercure Opole 3 stars

Customer review rating (ALL Rating) 4.6/5 582 reviews

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Description

Hotel extras

  • Close to the railway and bus station

  • Conference rooms with an area of 294 m2

  • Friendly and competent service

  • Hotel car park

  • Location near the historic Old Town

Our accommodation(s)

Hotel location

Hotel Mercure Opole

Ul. Krakowska 57/59
45-018 OPOLE
Poland

GPS:50.663131, 17.925703

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MERCURE OPOLE

Refined wine accompanied by les planches - dishes served on stone pads worthy of a top Frenchrestaurant. A recipe for a culinary adventure and a fantastic experience at an attractive price.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  582 reviews

TripAdvisor Rating  4.0/5  378 reviews

Very good stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Big and clean room with a bath, which was great being in the hotel with 2 kids. Delicious breakfast and very nice people working there.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, HOTEL MERCURE OPOLE

Excellent location near the train station and close to the old town

Customer review rating 4.5/5

Balázs Solo - Confirmed reviews ALL

Excellent hotel, only a few steps from the train station which was very convenient for an overnight between two trains. Big, spacious and clean room, coffee and tea making amenities were provided which is always a plus for me. Excellent breakfast, very nicely presented, plenty of choices and great taste. Coffee was also very good. My only problem was with sound insulation, I woke up around 4:30 and heard a man talking endlessly at the floor above me. I woke up again because of this man an hour later too :( Otherwise it would have been a perfect stay.

Dear Balazs, Thank you for taking the time and trouble to complete a survey following your recent stay at Mercure. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to Mercure in the near future. Hotel Mercure Opole

Great stay

Customer review rating 5.0/5

Alan J. Couples - Confirmed reviews ALL

Staff were excellent, close to railway station.

Dear Alan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Mercure Opole

Another good stay

Customer review rating 5.0/5

Wayne W. Solo - Confirmed reviews ALL

I`ve stay at your hotel a few times, the location is ideal for me

Dear Wayne, We very much appreciate your comments regarding your stay at the Hotel Mercure Opole. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Mercure Opole

Extremely and very very sad service.

Customer review rating 1.0/5

Artyom Solo - Confirmed reviews ALL

upon entering the room, I discovered an interesting moment. if there were other available rooms in the hotel, I was given a room with a view of the roof and air conditioning units, I understand that if I climbed out of the window it could be used as a balcony, but it seems that if there were available rooms for a platinum participant, I could be given a room with a better view. there was a surprise waiting for me in the room, as it should be according to the status. fork. just a fork and a piece of paper wishing you a good time in Opole. just a fork. additionally, a bug was found in the room, right on the bed. the price can be noted from the good, but unfortunately the hotel should work on its service for a very long time

Dear Artem , Thank you for taking the time to tell us about your experience at the Hotel Mercure Opole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our hous keeping thoroughly inspected your room and did not find a single bug. We are very sorry that we did not receive information about the inconvenience during your stay. Without information, we are unable to respond appropriately and immediately. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, HOTEL MERCURE OPOLE

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Other web-users rate our hotel

  • 261 reviews 9.1/10 Location
  • 298 reviews 7.7/10 Room
  • 314 reviews 9.5/10 Service
  • 9 reviews 5.5/10 WiFi
  • 160 reviews 9/10 Breakfast
  • 96 reviews 7.4/10 Vibe
  • 85 reviews 8.8/10 Cleanliness

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