Hotel Mercure Lublin Centrum 3 stars

Customer review rating (ALL Rating) 4.7/5 484 reviews

Hotel Mercure Lublin Centrum - Image 1
Hotel Mercure Lublin Centrum - Image 2
Hotel Mercure Lublin Centrum - Image 3
Hotel Mercure Lublin Centrum - Image 4

Description

Hotel extras

  • Located in a prestigious and safe district of Lublin

  • Near the Old Town

  • Jogging path

  • Near the Centre for the Meeting of Cultures and Lublin Conference Centre

  • Charging station for electric vehicles.

Our accommodation(s)

Hotel location

Hotel Mercure Lublin Centrum

Al. Raclawickie 12
20-037 LUBLIN
Poland

GPS:51.247902, 22.546361

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

WINESTONE

Discover Winestone and enjoy unique aromatic wines accompanied by dishes that will surprise you with taste and their innovative form. With contemporary design making for a casual and relaxed atmosphere Winestone is a true essence of the Mercure feel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  484 reviews

TripAdvisor Rating  4.1/5  535 reviews

Customer review rating 4.5/5

Piotr S. Solo - Confirmed reviews ALL

As a Platinum member I travel a lot and this Mercure is always a perfect stay. The whole staff is super nice and friendly, rooms are great and restaurant is fantastic. The distance from the Old Town is reasonable, around 15 minutes walk. Two parking options are available, one is free of charge. Breakfast good with regional products. Mercure Lublin is the best choice and I will be there again

Dear Guest, Thank you so much for your wonderful review and for choosing Mercure Lublin again. We are truly honored that, as a Platinum member and frequent traveler, you consider our hotel a perfect place to stay. Your kind words about our team, rooms, restaurant, and breakfast mean a lot to us. We are especially happy to hear that you appreciate the friendly service and regional products, this is very important to us. We’re also glad that our location and parking options make your stay even more comfortable. It will be a great pleasure to welcome you back again very soon. Mercure Lublin will always be happy to be your choice! Warm regards, Aneta Barszczewska-Szczepaniak Generał Manager & the Team Mercure Lublin Team

Customer review rating 5.0/5

Maryna R. Families - Confirmed reviews ALL

We felt like at home

Dear Guest, Thank you for your lovely words. We are truly happy that you felt at home with us, this is the best compliment we could receive. We hope to welcome you back very soon! Warm regards, Aneta Barszczewska-Szczepaniak Generał Manager & Hotel Team

Customer review rating 4.5/5

Martin D. Solo - Confirmed reviews ALL

I was fortunate to be given an excellent set of rooms due to my 'Platinum' status. Having arrived late and with the prospect of an early departure, I was tempted to have a light meal in the restaurant. However, there was a large and noisy group in there that would have spoiled the experience. An separate, additional seating area would have encouraged me to stay.

Dear Sir, Thank you very much for your feedback and for being a valued Platinum member. We’re delighted to hear that you enjoyed your room and appreciated the upgrade. We’re sorry to learn that the restaurant atmosphere was not as relaxing as you had hoped. Your suggestion about providing an additional, quieter seating area is very helpful, and we will share it with our restaurant management team for consideration. We hope to welcome you back soon and provide a more enjoyable dining experience next time. Warm regards, Aneta Barszczewska-Szczepaniak Generał Manager & Team Mercure Lublin Centrum

Customer review rating 3.5/5

Rafal T. Couples - Confirmed reviews ALL

I have a sentiment to this place and have been staying there for about a decade when visiting family and friends. Food is always good such as breakfasts and especially a'la carte dinners. I checked in as some kind of a conference was beginning a day after. That check in was a bit of a concern. Got a room, went to it and it must've been out of circulation for a while since it basically "stunk" to high heaven as soon as I opened the door. After changing rooms it was ok. But offering a client an unchecked "reek'y" room left me with mixed feelings.

Dear Sir, Thank you very much for taking the time to share your feedback and for being a loyal guest at Mercure Lublin Centrum over the past decade. We truly value your continued trust and your kind words about our food and a’la carte dining. I would like to sincerely apologize for the inconvenience you experienced upon check-in with the initial room. It is certainly not the standard we aim to provide, and I completely understand how this situation could leave mixed feelings. Please rest assured that your comments have been shared with our housekeeping and front desk teams to ensure this does not happen in the future. We greatly appreciate your loyalty and constructive feedback, and we hope to have the pleasure of welcoming you back soon under better circumstances, ensuring a flawless experience as always. With kind regards, Aneta Barszczewska-Szczepaniak General Manager Mercure Lublin Centrum

Ok hotel but should be better.

TripAdvisor rating 3.0/5

polonaiseWindsor Solo travel - TripAdvisor review

Stayed here for 3 nites on my own for a short break in lovely Lublin. Hotel is large clean with a generally helpful polite staff.The bedrooms are spacious , I booked a superior room with breakfast and this was satisfactory and comfortable. What wasn’ t satisfactory was the shower cubicle which was tiny and the hand held shower head. I have stayed in many Mercure hotels in Poland and all have had step in “ rainbow showers” The fact that Mercure Lublin hasn’t , does it a significant disservice. Breakfasts were modest and again not up to Mercure standard, particularly the limited choice and the scrambled eggs which were invariably Luke warm and not replenished regularly. There is no designated bar area so if you wish to have a quiet drink you have to sit in the dining room. They should have a small designated bar area with comfortable seating. Location is good, 20 minute brisk walk into Old Town. Third visit to this hotel and it needs a freshening up. Would I stay here again? Probably yes but they really need to sort out the showers first.

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Other web-users rate our hotel

  • 135 reviews 9.7/10 Location
  • 134 reviews 7.9/10 Room
  • 213 reviews 9.9/10 Service
  • 5 reviews 4.5/10 WiFi
  • 144 reviews 9.5/10 Food
  • 116 reviews 9.5/10 Breakfast
  • 56 reviews 9/10 Cleanliness
  • 40 reviews 8.6/10 Vibe

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