Hotel Mercure Lublin Centrum 3 stars

Customer review rating (ALL Rating) 4.7/5 497 reviews

Best price
guarantee
Hotel Mercure Lublin Centrum - Image 1
Hotel Mercure Lublin Centrum - Image 2
Hotel Mercure Lublin Centrum - Image 3
Hotel Mercure Lublin Centrum - Image 4
Al. Raclawickie 12, 20-037 LUBLIN, Poland

Description

Hotel extras

  • Located in a prestigious and safe district of Lublin

  • Near the Old Town

  • Jogging path

  • Near the Centre for the Meeting of Cultures and Lublin Conference Centre

  • Charging station for electric vehicles.

Our accommodation(s)

Hotel location

Hotel Mercure Lublin Centrum

Al. Raclawickie 12
20-037 LUBLIN
Poland

GPS:51.247902, 22.546361

Telephone
Fax +48 81 533 30 21

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

WINESTONE

Discover Winestone and enjoy unique aromatic wines accompanied by dishes that will surprise you with taste and their innovative form. With contemporary design making for a casual and relaxed atmosphere Winestone is a true essence of the Mercure feel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  497 reviews

TripAdvisor Rating  4.1/5  535 reviews

Customer review rating 4.5/5

Martin D. Solo - Confirmed reviews ALL

I was fortunate to be given an excellent set of rooms due to my 'Platinum' status. Having arrived late and with the prospect of an early departure, I was tempted to have a light meal in the restaurant. However, there was a large and noisy group in there that would have spoiled the experience. An separate, additional seating area would have encouraged me to stay.

Dear Sir, Thank you very much for your feedback and for being a valued Platinum member. We’re delighted to hear that you enjoyed your room and appreciated the upgrade. We’re sorry to learn that the restaurant atmosphere was not as relaxing as you had hoped. Your suggestion about providing an additional, quieter seating area is very helpful, and we will share it with our restaurant management team for consideration. We hope to welcome you back soon and provide a more enjoyable dining experience next time. Warm regards, Aneta Barszczewska-Szczepaniak Generał Manager & Team Mercure Lublin Centrum

Customer review rating 3.5/5

Rafal T. Couples - Confirmed reviews ALL

I have a sentiment to this place and have been staying there for about a decade when visiting family and friends. Food is always good such as breakfasts and especially a'la carte dinners. I checked in as some kind of a conference was beginning a day after. That check in was a bit of a concern. Got a room, went to it and it must've been out of circulation for a while since it basically "stunk" to high heaven as soon as I opened the door. After changing rooms it was ok. But offering a client an unchecked "reek'y" room left me with mixed feelings.

Dear Sir, Thank you very much for taking the time to share your feedback and for being a loyal guest at Mercure Lublin Centrum over the past decade. We truly value your continued trust and your kind words about our food and a’la carte dining. I would like to sincerely apologize for the inconvenience you experienced upon check-in with the initial room. It is certainly not the standard we aim to provide, and I completely understand how this situation could leave mixed feelings. Please rest assured that your comments have been shared with our housekeeping and front desk teams to ensure this does not happen in the future. We greatly appreciate your loyalty and constructive feedback, and we hope to have the pleasure of welcoming you back soon under better circumstances, ensuring a flawless experience as always. With kind regards, Aneta Barszczewska-Szczepaniak General Manager Mercure Lublin Centrum

Ok hotel but should be better.

TripAdvisor rating 3.0/5

polonaiseWindsor Solo travel - TripAdvisor review

Stayed here for 3 nites on my own for a short break in lovely Lublin. Hotel is large clean with a generally helpful polite staff.The bedrooms are spacious , I booked a superior room with breakfast and this was satisfactory and comfortable. What wasn’ t satisfactory was the shower cubicle which was tiny and the hand held shower head. I have stayed in many Mercure hotels in Poland and all have had step in “ rainbow showers” The fact that Mercure Lublin hasn’t , does it a significant disservice. Breakfasts were modest and again not up to Mercure standard, particularly the limited choice and the scrambled eggs which were invariably Luke warm and not replenished regularly. There is no designated bar area so if you wish to have a quiet drink you have to sit in the dining room. They should have a small designated bar area with comfortable seating. Location is good, 20 minute brisk walk into Old Town. Third visit to this hotel and it needs a freshening up. Would I stay here again? Probably yes but they really need to sort out the showers first.

Customer review rating 5.0/5

Hanna K. Business - Confirmed reviews ALL

The staff works very well, is polite and friendly. I got a comfortable room with all the facilities and a nice view. The staff was always ready to help. The hotel is located nearby the university, what was the most important factor for me while choosing. There is also bus station not far away. The walk to the city centre takes 15-20 minutes, also an additional plus, and in front of the hotel there is a large green area. I also like plenty of shops and restaurants around the hotel. Though, breakfast offered in hotel consists of lots of options, there is vege food, and crude vegetables and fruits, all is of high quality.

Dear Madam, Thank you very much for taking the time to share your feedback and for your kind words. We are truly pleased to hear that your stay with us met your expectations and that you appreciated the friendliness and helpfulness of our staff, the comfort of your room, and our convenient location. Guest satisfaction is our top priority, so it is wonderful to know that both the room amenities and the breakfast selection were to your liking. We strive to offer a diverse and high-quality breakfast, including vegetarian options and fresh fruits and vegetables, to cater to all our guests’ needs. It would be our great pleasure to welcome you back in the future. With best regards, Aneta Barszczewska-Szczepaniak General Manger with the Team of Mercure Lublin Centrum Hotel

Customer review rating 5.0/5

Arkadiusz H. Business - Confirmed reviews ALL

Super kompetentna obsługa i fajny pokój

Szanowny Panie, Bardzo dziękujemy za podzielenie się opinią. Cieszy nas, że uznał Pan naszą obsługę za kompetentną, a pokój za komfortowy. Takie słowa to dla nas najlepsze potwierdzenie dobrze wykonanej pracy. Mamy nadzieję, że wkrótce będziemy mieli przyjemność gościć Pana ponownie. Z wyrazami szacunku, Aneta Barszczewska-Szczepaniak Dyrektor Hotelu wraz Ekipą Hotelu Mercure Lublin Centrum

In partnership with TripAdvisor

Other web-users rate our hotel

  • 133 reviews 9.7/10 Location
  • 132 reviews 7.9/10 Room
  • 214 reviews 9.9/10 Service
  • 148 reviews 9.7/10 Food
  • 116 reviews 9.6/10 Breakfast
  • 54 reviews 9/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

ibis Styles Lublin Stare Miasto 3 stars

Customer review rating (ALL Rating) 4.8/5 (1238 reviews)

At 1.485 km

See the hotel
All our hotels in Lublin
Legal information PDF

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.