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Hotel Mercure Lublin Centrum 3 stars

Customer review rating 4.6/5 2,458 reviews

ALLSAFE approved hotel

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Hotel Mercure Lublin Centrum
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+ 20 Services

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • LUBLIN AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Laundry
  • Cash machine
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Jogging track (nearby)
Business services
  • 8 Meeting room(s)
  • Web Corner on a Mac

Hotel location

Hotel Mercure Lublin Centrum

Al. Raclawickie 12
20-037 lublin
poland

Tel: +48815332061

Fax: (+48)81/5333021

Check-in from 14h00

Check out up to 12h00

  • FROM BUS STATION. :  10,18,31,57 Ogrod Saski

  • LUBLIN GLOWNY :  13,20 KUL

  • By plane

    FRYDERYK CHOPIN At 175km / 108.74 miles

  • By plane

    LUBLIN AIRPORT At 14km / 8.7 miles - Shuttle paying

  • By train

    LUBLIN CENTRAL STATION At 4km / 2.49 miles

GPS :51.247902, 22.546361

Our accommodation(s)

Choose from a range of options: a Standard or Superior Room or a suite and take advantage of our wide range of additional services.

Standard Room with one double bed

  • Max. number of persons: 2
  • Area: From 19 m² / 205 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathrobe

Superior Room with one double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 19 m² / 205 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathrobe

Classic Room with separate twin beds

Accessible room
  • Max. number of persons: 2
  • Area: From 19 m² / 205 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathrobe

Standard Room with joined twin beds

  • Max. number of persons: 2
  • Area: From 19 m² / 205 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathrobe

Spacious family room with bedroom with large bed and living room with sofa

  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Spacious room for disabled person and guardian, composed of two bedrooms.

  • Max. number of persons: 3
  • Area: From 38 m² / 409 sq ft

Standard room with one double bed and sofa

Accessible room
  • Max. number of persons: 4
  • Area: From 19 m² / 205 sq ft
Rooms

Our restaurants and bars

WINESTONE

Type of cuisine: International

Discover Winestone and enjoy unique aromatic wines accompanied by dishes that will surprise you with taste and their innovative form. With contemporary design making for a casual and relaxed atmosphere Winestone is a true essence of the Mercure feel.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 202 m²

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Hotel Mercure Lublin Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,458 reviews

tripadvisor

TripAdvisor Rating 4.0/5

507 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Local to place of work, plenty of parking, spacious room with facilities. Staff were extremely helpful with all requests, food service and quality excellent

Customer review rating 4.5/5

Mike W. Business - 26/02/2021 Confirmed reviews ALL

An enjoyable stay, after a busy day at work the comfort of the Mercure hotel was much appreciated. Requests were responded to, and all facilities were kept clean

Perfect one-night stay

Customer review rating 5.0/5

Daria Solo - 31/01/2021 Confirmed reviews ALL

I needed the hotel in cetral location (specifically close to the University) for 1 night. Hotel Mercure was ideal for me. First it was extremely clean, which I always value the most in hotels. Perfectly white towels + bathrobe (which is not typical, but which was there). Very comfy bed. Good classical breakfest (served to the room) and there was a choice. Very friendly personnel. I can only highly recommemd.

WEll located end very friendly staff

Customer review rating 5.0/5

Paweł Business - 18/12/2020 Confirmed reviews ALL

Comfort, price, localisation and pandemioligical safety very high.

A safe and thoroughly enjoyable stay in difficult circumstances

Customer review rating 5.0/5

Stephen B. Families - 28/10/2020 Confirmed reviews ALL

We visited Lublin for a weekend to attend a family wedding with our two kids. I am an Accor gold card holder, but this was my first time at this hotel. We were very impressed with the cleanliness and warm welcome on arrival. The room was ideally sized and well equipped. As restaurants were shut due to Covid restrictions at the time we ate breakfasts, lunches and dinners in the restaurant - everything was excellent and the service had a personal and friendly touch - just as we like it. All the staff were lovely. We chatted at a personal level with several members of staff. Everyone made time for us and made us feel very welcome. We normally stay with family when we are in Lublin but I expect that we will visit this lovely hotel again the next time we visit.

Dear Stephen B., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Excellent stay the staff did all they could to help and provide a comfortable stay

Customer review rating 5.0/5

Mike W. Business - 15/10/2020 Confirmed reviews ALL

The experience was most welcoming. Everything from the quality of food served and the responses to requests and queries raised. I spent two weeks in a suite at the hotel and will look forward to returning again.

The hotel is well located and staf service is very good.

Customer review rating 4.0/5

Barbara B. Business - 06/08/2020 Confirmed reviews ALL

I always stay in this hotel because of very nic staff personnel and good service.

Clean and comfortable hotel

Customer review rating 5.0/5

Andrius B. Business - 16/03/2020 Confirmed reviews ALL

The stay was extremely aatisfying due to comfort and attention the staff was ready to provide. I have stayed there during the time when national Covid-19 preventionmeasures were implemented. So, to my understanding the staff was really reactive and professional in these circumstances.

Best hotel in Lublin

Customer review rating 5.0/5

Marcin Business - 29/02/2020 Confirmed reviews ALL

Very friendly and helpful Staff, good breakfasts, loyal customers well treated

Excellent value hotel in the centre of Lublin

Customer review rating 3.5/5

Steviecee Business - 07/02/2020 Confirmed reviews ALL

The staff are very pleasant, the rooms well thought out, and the heating system worked well. However, the hotel looks tired and faded in places, and the hotel car park is tiny. I think this would be a super hotel once some money has been spent on redecorating it.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

nice room.

Customer review rating 4.5/5

Anonymous Business - 27/01/2020 Confirmed reviews ALL

Attention: dangerous shower...very slippery.

good staff

Customer review rating 3.0/5

D. Business - 27/01/2020 Confirmed reviews ALL

Hotel is old but the refresh are good. Gym center is very small and the tools inside are broken or unusable....if two customer are inside the place then we need to wait until the first one finished with it.

Dear Yannick D., Thank you for taking the time to tell us about your experience at the Hotel Mercure Lublin Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aneta Barszczewska-Szczepaniak General Manager
Customer review rating 5.0/5

Arek Business - 27/01/2020 Confirmed reviews ALL

Super

Drodzy goście, Bardzo dziękujemy za wspaniałą recenzję naszego hotelu! Cieszymy się, że jesteście zadowoleni ze swojego pobytu i mamy nadzieję wkrótce zobaczyć się z Wami ponownie! Pozdrawiamy, Aneta Barszczewska-Szczepaniak Dyrektor Hotelu

Great service

Customer review rating 5.0/5

Bartosz Families - 02/01/2020 Confirmed reviews ALL

We had wonderful stay in Lublin. Hotel is not the youngest one, but Staff was great and very pleasant.

Dear Bartosz S., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager
Customer review rating 2.5/5

Yuriy Families - 24/12/2019 Confirmed reviews ALL

There is no Ukrainian TV channel

Nice stay in Lublin

Customer review rating 4.0/5

Anonymous Business - 20/12/2019 Confirmed reviews ALL

Good improvement with the new system of card instead of the key

Customer review rating 4.0/5

P. J. Business - 16/12/2019 Confirmed reviews ALL

Au top juste quelques problemes de wifi

Monsieur P., Nous vous remercions pour vos commentaires suite à votre séjour à Hotel Mercure Lublin Centrum. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Aneta Barszczewska-Szczepaniak Dyrektor Hotelu

Very good value

TripAdvisor rating 5.0/5

Zuzia T Couples - 01/08/2018 TripAdvisor review

We stayed at Mercure Lublin for the weekend (Fri-Sun), in a superior room. The room was modern and spacious. Both the room and bathroom were clean, but the carpet in the room could use a bit of cleaning. Despite a quite late check-in, the receptionist was very friendly and helpful, we managed to slip into the restaurant just before it was being closed - the food was fresh and tasty, the pricing - awesome (we took advantage for a promo giving us 50% off), the staff really welcoming. The hotel is in a great location, 15 mins walk from the market square, with a lovely park on the other side of the street. I would point out to two disadvantages: the AC was not very effective (it was well above 25C outside), and our window was facing a building site (with busy workers starting their shift quite early in the context of the Saturday morning lay in we hoped for). The breakfast was also more than satisfying - wide choice of meats, hams, fruits and diary, and a possibility to make your own waffles (!). For the price we paid (we used an early-booking promo, the whole stay cost us less than 400 PLN), I was more than satisfied. If I was to pay the full price displayed on our arrival date (more than 400 PLN/night), I think I would have expected a bit more.

Dear Guest, We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak Dyrektor Hotelu / General Manager

Good location, friendly staff.

TripAdvisor rating 5.0/5

512anastassiyak Family - 12/07/2018 TripAdvisor review

We enjoyed our 8-night stay in Mercure Lublin. The room was cleaned everyday, the staff was all the time friendly and helpfull. We asked to change the room after the first night due to the noise, and it was done. There is useful kettle in the room + tea/coffee bags. Good location.

Dear Guest, I would like to thank you for choosing Mercure Lublin Centrum Hotel and posting such a wonderful review. We are paying lot of attention to provide to our guests high quality of service . Therefore, I am more than happy to hear that you appreciate our efforts. The best for hotelier is guest’s satisfaction - comments like yours. I hope that we will have the opportunity to welcome you again at Mercure Lublin Centrum Hotel. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Nice place close to downtown

TripAdvisor rating 5.0/5

KickL Solo travel - 07/12/2017 TripAdvisor review

Pleasant hotel, good quality rooms, friendly staff, coupled with a perfect breakfast 15 min walking from downtown, this hotel is an excellent place to stay. Great recommendations where to go, what to do and where to eat

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Excellent Hotel in Lublin

TripAdvisor rating 5.0/5

Dfarns1540 Business - 30/10/2017 TripAdvisor review

Stayed here one night. Arrived late (21:30) and restaurant was still open which was fabulous. Rooms very nice. Hotel staff very friendly and professional. Would definitely stay here again. We also used a meeting room in the morning that was very nicely set out for us.

Dear Guest, We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

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