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Hotel Mercure Lublin Centrum 3 stars

Customer review rating 4.5/5 2,386 reviews

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Hotel Mercure Lublin Centrum
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Room 1

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Children's age

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Hotel extras

  • Advantage 1

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • LUBLIN AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Laundry
  • Cash machine
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Jogging track (Nearby)
Business services
  • 8 meeting room(s)
  • Web Corner on a Mac

Hotel location

Hotel Mercure Lublin Centrum

Al. Raclawickie 12
20-037
lublin
poland

Tel: +48815332061

Fax: (+48)81/5333021

Check-in from 14h00

Check out up to 12h00

  • FROM BUS STATION. :  10,18,31,57 Ogrod Saski

  • LUBLIN GLOWNY :  13,20 KUL

  • By plane

    FRYDERYK CHOPIN At 175km / 108.74 miles

  • By plane

    LUBLIN AIRPORT At 14km / 8.7 miles - Shuttle paying

  • By train

    LUBLIN CENTRAL STATION At 4km / 2.49 miles

GPS :51.247902, 22.546361

Our accommodation(s)

Choose from a range of options: a Standard or Superior Room or a suite and take advantage of our wide range of additional services.

Standard Room with one double bed

  • Max. number of persons: 2
  • Area: From 19 m² / 205 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Superior Room with one double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 19 m² / 205 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Classic Room with separate twin beds

Accessible room
  • Max. number of persons: 2
  • Area: From 19 m² / 205 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Standard Room with joined twin beds

  • Max. number of persons: 2
  • Area: From 19 m² / 205 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Spacious family room with bedroom with large bed and living room with sofa

  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Spacious room for disabled person and guardian, composed of two bedrooms.

  • Max. number of persons: 3
  • Area: From 38 m² / 409 sq ft

Standard room with one double bed and sofa

Accessible room
  • Max. number of persons: 4
  • Area: From 19 m² / 205 sq ft
Rooms

Our restaurants and bars

WINESTONE

Type of cuisine: International

Discover Winestone and enjoy unique aromatic wines accompanied by dishes that will surprise you with taste and their innovative form. With contemporary design making for a casual and relaxed atmosphere Winestone is a true essence of the Mercure feel.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 202 m²

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Hotel Mercure Lublin Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,386 reviews

tripadvisor

TripAdvisor Rating 4.0/5

503 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

The hotel is well located and staf service is very good.

Customer review rating 4.5/5

Barbara B. Business - 06/08/2020 Confirmed reviews ALL

I always stay in this hotel because of very nic staff personnel and good service.

Clean and comfortable hotel

Customer review rating 4.5/5

Andrius B. Business - 16/03/2020 Confirmed reviews ALL

The stay was extremely aatisfying due to comfort and attention the staff was ready to provide. I have stayed there during the time when national Covid-19 preventionmeasures were implemented. So, to my understanding the staff was really reactive and professional in these circumstances.

Best hotel in Lublin

Customer review rating 4.5/5

Marcin Business - 29/02/2020 Confirmed reviews ALL

Very friendly and helpful Staff, good breakfasts, loyal customers well treated

Excellent value hotel in the centre of Lublin

Customer review rating 4.5/5

Steviecee Business - 07/02/2020 Confirmed reviews ALL

The staff are very pleasant, the rooms well thought out, and the heating system worked well. However, the hotel looks tired and faded in places, and the hotel car park is tiny. I think this would be a super hotel once some money has been spent on redecorating it.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

nice room.

Customer review rating 4.5/5

Anonymous Business - 27/01/2020 Confirmed reviews ALL

Attention: dangerous shower...very slippery.

good staff

Customer review rating 4.5/5

D. Business - 27/01/2020 Confirmed reviews ALL

Hotel is old but the refresh are good. Gym center is very small and the tools inside are broken or unusable....if two customer are inside the place then we need to wait until the first one finished with it.

Dear Yannick D., Thank you for taking the time to tell us about your experience at the Hotel Mercure Lublin Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aneta Barszczewska-Szczepaniak General Manager
Customer review rating 4.5/5

Arek Business - 27/01/2020 Confirmed reviews ALL

Super

Drodzy goście, Bardzo dziękujemy za wspaniałą recenzję naszego hotelu! Cieszymy się, że jesteście zadowoleni ze swojego pobytu i mamy nadzieję wkrótce zobaczyć się z Wami ponownie! Pozdrawiamy, Aneta Barszczewska-Szczepaniak Dyrektor Hotelu

Great service

Customer review rating 4.5/5

Bartosz Families - 02/01/2020 Confirmed reviews ALL

We had wonderful stay in Lublin. Hotel is not the youngest one, but Staff was great and very pleasant.

Dear Bartosz S., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager
Customer review rating 4.5/5

Yuriy Families - 24/12/2019 Confirmed reviews ALL

There is no Ukrainian TV channel

Nice stay in Lublin

Customer review rating 4.5/5

Anonymous Business - 20/12/2019 Confirmed reviews ALL

Good improvement with the new system of card instead of the key

Customer review rating 4.5/5

P. J. Business - 16/12/2019 Confirmed reviews ALL

Au top juste quelques problemes de wifi

Monsieur P., Nous vous remercions pour vos commentaires suite à votre séjour à Hotel Mercure Lublin Centrum. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Aneta Barszczewska-Szczepaniak Dyrektor Hotelu

Amazing hotel, great staff making a warm welcome!

Customer review rating 4.5/5

Adam S. Friends - 07/12/2019 Confirmed reviews ALL

At the very beginning, the hotel receptionist made us a warm welcomed and offered any help we require in the city. The room was upgraded and a nice note was left with some sweets. I will definitely return to this hotel. Pozdrowienia dla calego personelu. Pozdrawiam :)

Quite OK

Customer review rating 4.5/5

Wk Business - 06/12/2019 Confirmed reviews ALL

The staying was very pleasant

Mr

Customer review rating 4.5/5

Albertus D. Business - 02/12/2019 Confirmed reviews ALL

Professional and very helpful

Dear Albertus D., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Nice experience

Customer review rating 4.5/5

Christophe B. Business - 25/11/2019 Confirmed reviews ALL

I've spent 4 nights at the Hotel, it was very well. It was just an issue at 1 night with some other customers that were student and did a lot of noise from 10:00PM to Midnight... For the rest that's alright! Room are cosy, bed is confortable, breakfast is good, and waitress and waiter are nice.

Used up

Customer review rating 4.5/5

Walnow Couples - 19/11/2019 Confirmed reviews ALL

The room was o.k. But the corridor in the 5. flour was even stinky. The standard like in 90th.

Dear Waldemar N., Thank you for taking the time to tell us about your experience at the Hotel Mercure Lublin Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Great Staff, clean and tidy rooms and good restaurant & bar.

Customer review rating 4.5/5

Paul Business - 05/11/2019 Confirmed reviews ALL

I enjoyed my stay very much. Lublin is a lovely place to visit and it makes it all the better knowing there is somewhere great to stay.

Dear Paul A., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Satisfied

Customer review rating 4.5/5

Anonymous Business - 03/11/2019 Confirmed reviews ALL

Very helpful staff. This is a much older hotel than some Mercure hotels but still is very comfortable and in a good position in the city.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Meeting Point in Lublin

Customer review rating 4.5/5

Niromoli Business - 30/10/2019 Confirmed reviews ALL

Everything very good, as usual. This structure is always my reference point when I am in the area. Nice Welcome on the arrive by friendly personnel, good and comfortable rooms, very good services. Good location both for touristic and for professional purposes. At the moment a new building is in construction just in front of the hotel, I suppose for future enlargement/developement, but no disturb at all during the stay due to noise or else (maybe in the street circulation nearby).

Dear Nicola R., We very much appreciate your comments regarding your stay at the Hotel Mercure Lublin Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

Internet connection was very bad.

Customer review rating 4.5/5

Martin Business - 25/10/2019 Confirmed reviews ALL

Internet connection was very bad. I used two devices but connection was very slow and unstable at both. Most likely it was not caused by wi-fi because wi-fi signal was strong. The hotel is nice, breakfast good and staff perfect but I cannot stay again at this hotel because it is critical for me to have a good and stable internet connection at my business trips.

Dear Martin L., Thank you for taking the time to tell us about your experience at the Hotel Mercure Lublin Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

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