Mercure Warszawa Centrum

Mercure Warszawa Centrum 4 stars

Customer review rating (ALL Rating) 4.6/5 2,504 reviews

See on a map

Description

Hotel extras

  • City center close to Palace of Culture and Science and Zlote Tarasy.

  • Direct vicinity of the main transport hubs: Train Station, Merto and others.

  • Winestone - wines from all over the world and Polish and international dishes.

  • 13 meeting rooms with the possibility of flexible arrangement.

  • Hotel parking for guests.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Warszawa Centrum

ul. Zlota 48/54
00-120 WARSAW
Poland

  • CITY BUS:  175 DWORZEC CENTR

  • BY SUBWAY:  METRO CENTRUM

  • BY TRAM:  16/17/33/24/10 DWORZEC CENTR

  • By plane

    F CHOPIN INTL AIRP At 9km / 5.59 miles

  • By train

    CENTRAL At 0.9km / 0.56 miles

GPS:52.23095, 21.00123

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

WINESTONE

Great choice of a la carte dishes, of local and international cuisine. Menu varied seasonally, everyday business lunch.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,504 reviews

TripAdvisor Rating  4.5/5  2,707 reviews

Certificate of excellence 2022

Lovely short stay

Customer review rating 4.5/5

Dominika Friends - Confirmed reviews ALL

I only stayed there for one night but I really enjoyed it. I didn't spend much time in the room as I was there for a concert but nonetheless it was a pleasant stay. The room was spacious, the AC worked really quickly, the bathroom was clean. We had a surprise waiting for us in the room and it honestly made us feel really special so I want to thank to the person who prepared the My Chemical Romance sparkle for us, it was incredible and my friend was over the moon. The only issue I had was the check-in process. I politely asked if it was possible for us to check-in at 1pm and the receptionist made me feel like I was bothering him. The whole experience felt condescending and we definitely did not feel welcome there at that moment. But we still enjoyed our stay :)

hotel was ok, room too, but the service was not

Customer review rating 2.5/5

Karolina Business - Confirmed reviews ALL

I came with my son, who was staying at the hotel alone when I was gone for book fair. I authorized 200 pln for him towards meals for the day and when he called the crew from room service ignored him. He speaks fluent english but very little polish. No one bothered to help him. That is unacceptable that he could nor order food.

Dear Karolina W., Thank you for taking the time to tell us about your experience at the Hotel Mercure Warszawa Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I passed on your comments to our Front Office Manager and Room Service Manager in order to remind our staff basic rules of hospitality and to avoid such a situation in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Yahnych Guest Experience Team

Amazing location. Great restaurant. Excellent breakfasts. Good front desk staff.

Customer review rating 5.0/5

Barbara S. Couples - Confirmed reviews ALL

We spent 10 nights at your hotel. Loved it all. The Winestone restaurant was wonderful for dining most evenings. The Maitre D' Zdzislaw was outstanding and always knew what we wanted. The Zurek soup and potato latkes were our favourites. Beata at front desk was amazing and very kind and patient. Breakfast was very good and staff there was also good.

Dear Barbara S., We very much appreciate your comments regarding your stay at the Hotel Mercure Warszawa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Yahnych Guest Experience Team

location is perfect, good value for money.

Customer review rating 4.0/5

Yaron G. Solo - Confirmed reviews ALL

everything was fine accept the check in. I paid in advance and also for early check in. the young man at the reception didn't read this and told me the room will be available at 15:00. after I show him the confirmation mail the room was suddenly ready. it was a bad experience after a flight. his name is rafel.

excellent

Customer review rating 4.5/5

T. M. Solo - Confirmed reviews ALL

This was my 10th year at your hotel always nice staff wonderful location clean and above i feel like i am at home .

In partnership with TripAdvisor

Our other establishments nearby

All our hotels in WARSAW