Mercure Warszawa Centrum 4 stars

Customer review rating (ALL Rating) 4.6/5 3,750 reviews

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Description

Hotel extras

  • City center close to Palace of Culture and Science and Zlote Tarasy.

  • Direct vicinity of the main transport hubs: Train Station, Merto and others.

  • Winestone - wines from all over the world and Polish and international dishes.

  • 13 meeting rooms with the possibility of flexible arrangement.

  • Hotel parking for guests.

Our accommodation(s)

Hotel location

Mercure Warszawa Centrum

ul. Zlota 48/54
00-120 WARSAW
Poland

GPS:52.23095, 21.00123

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Great choice of a la carte dishes, of local and international cuisine. Menu varied seasonally, everyday business lunch.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,750 reviews

TripAdvisor Rating  4.5/5  2,788 reviews

Certificate of excellence 2023

Good stay

Customer review rating 5.0/5

Kristina Families - Confirmed reviews ALL

Two or more time a year I come with my Family to Warsaw we stay always at this hotel. We love it, good service, nice rooms, close to everywhere.

Dear Kristina, Thank you for choosing Mercure Warszawa Centrum for your stays in Warsaw. We are delighted to hear that you and your family enjoy our service, rooms, and convenient location. We look forward to welcoming you back soon! Guest Relation Team

poor bed mattress and heating not working at arrival

Customer review rating 1.5/5

Ws Solo - Confirmed reviews ALL

I have been a loyal customer of the Mercure chain so far, but you seem to be taking cost cutting steps that are impacting the quality of your services. You seem to have replaced the good quality, soft bed mattresses with hard ones that are not comfortable. The heating was also not working in the building, even the reception staff had to have electric heaters in the lobby to keep them warm. Your personnel is doing a great job, but this does not compensate for the flaws above - I will be looking for a new hotel in Warsaw in future.

Dear Guest, Thank you for your review after your recent stay at Mercure Warszawa Centrum. We are very sorry that your stay did not meet your expectations. Information about all the inconveniences was passed on to the managers of the relevant departments to ensure that such situations do not arise in the future. We trust you will visit us again. We look forward to seeing you again. Best regards, Jakub Lewicki Guest Experience Team

Well located. Very comfortable rooms. Highly recommended breakfast.

Customer review rating 4.5/5

Vicky Families - Confirmed reviews ALL

Very comfortable rooms. Highly recommended breakfast.

Dear Guest, Thank you for your positive review of your recent stay at Mercure Warszawa Centrum. We are delighted to hear that you found our hotel well-located and our rooms comfortable. It's great to hear that you enjoyed our breakfast. Your feedback is truly appreciated, and we look forward to welcoming you back soon ! Best regards, Wiktoria Pachniak Guest Relation Team

Very good

Customer review rating 4.5/5

Motti D. Couples - Confirmed reviews ALL

Fourth time visit. We will come back again.

Dear Guest, We are very grateful to you for sharing your opinion on your recent stay at the Mercure Warszawa Centrum. We are delighted to have had the pleasure of hosting you again. Thank you also for your high rating of our services, which I will be happy to inform our staff of. Thank you once again for sharing your opinion with us and we hope that your next stay at our hotel will be just as pleasant and successful. With best regards, Wiktoria Pachniak Guest Relations Team

WELL LOCATED AND CONVENIEDNT

Customer review rating 5.0/5

James M. Couples - Confirmed reviews ALL

THE STAFF WAS EXTREMELY POLITE AND HELPFUL

Dear Mr. M., Thank you for sharing your positive feedback regarding your recent stay at Hotel Mercure Warszawa Centrum. We are delighted to hear that you found our location convenient and our staff extremely polite and helpful. Your kind words motivate us to continue delivering excellent service. We look forward to welcoming you back soon. Best regards, Wiktoria Pachniak Guest Relation Team

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Other web-users rate our hotel

  • 1,648 reviews 9.4/10 Location
  • 1,636 reviews 7.3/10 Room
  • 1,588 reviews 9.2/10 Service
  • 63 reviews 5.9/10 WiFi
  • 1,096 reviews 9.2/10 Breakfast
  • 915 reviews 9.2/10 Food
  • 593 reviews 7.5/10 Cleanliness
  • 449 reviews 5.8/10 Vibe

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