Novotel Warsaw Center 4 stars

Customer review rating (ALL Rating) 4.7/5 7,698 reviews

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Description

Hotel extras

  • 5 minutes' walk to the Central Train Station and Pałac Kultury

  • Conference center with 17 rooms of various sizes

  • Modern, stylish lobby

  • Fitness center

  • 25 minutes to Chopin Airport by SKM (Fast City Train)

Our accommodation(s)

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Hotel location

Novotel Warsaw Center

ul. Marszalkowska 94/98
00-510 WARSAW
Poland

GPS:52.229367, 21.013171

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

NOVO SQUARE LOUNGE BAR

International cuisine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  7,698 reviews

Customer review rating 5.0/5

Michael A. Couples - Confirmed reviews ALL

I am always happy to stay at Novotel Centre. Check in check out very easy and quick, the beds are so comfortable, the location is fantastic. All the staff are so friendly and helpful. I cannot think of anything where I could improve

Customer review rating 4.0/5

Florian L. H. Business - Confirmed reviews ALL

Good experience at the novotel in warsaw. Unfortunately there are two different types of buildings inside of the building. One renovated, the other not. I stayed in the old one which was okay, but I would have loved to either be asked or made aware before booking that this was a non-renovated room.

Dear Mr. Florian Thank you for taking the time to share your feedback. Please, accept my apologies for any inconvenience that occurred during your stay. Thanks to such opinions we are able to improve our services. Please know that we take your concerns seriously and will address them to ensure that they do not recur in the future. As the satisfaction of our guests is our top priority, we would like to ask you for a more detailed explanation of the breakfast staff experience at our hotel at h3… If you give us a chance to earn back your trust, I can assure you that we will do our best to provide you with the great hotel experience that so many of our guests have grown so fond of. Sincerely, Jakub - Guest Experience Specialist

Customer review rating 3.5/5

Wolferajd W. Friends - Confirmed reviews ALL

First of all, booking was difficult due to geoblocking which kicked in by CloudFlare preventing Online Check-in. Calling hotel was abysmally difficult because either hotel staff or automated system keeps rejecting calls from USA and sometimes even from Poland as well - having to repeatedly keep calling until someone bothers to pick up the phone and not block incoming calls. At reception, lady attempted to charge a roommate for a hotel room when the room was already pre-paid AND that lady was made over the phone aware of the fact roommate will arrive earlier - thankfully because of my intervention, this has been promptly corrected, although it felt as-if reception lady was praying on a tourist. One of the main reasons for booking this hotel was the insistence of the roommate that he needs a laundry service provided by the hotel. However, when it came time to use this, it turned out that laundry service is available Monday to Thursday, instead of daily and is unavailable on the weekend. At night strange people keep bothering anyone who walks near Novotel being a nuisance.

Customer review rating 5.0/5

Pavel D. Families - Confirmed reviews ALL

Just positive emotions and very helpful staff — they really tried to help as much as possible. Thank you!

Dear Mr. Pavel We are very grateful for your kind words about your stay in our hotel. We are glad that the standard of our hotel and the service met your expectations. We hope that you will be able to visit us again. Kind Regards, Aneta- Guest Experience Specialist

Customer review rating 4.5/5

Viktor S. Families - Confirmed reviews ALL

Very well located, great, spacious, clean lobby, nice breakfast

Dear Mr. Viktor, We are very grateful for your kind words about your stay in our hotel. We are glad that the standard of our hotel and the service met your expectations. We hope that you will be able to visit us again. Kind Regards, Aneta - Guest Experience Specialist

Other web-users rate our hotel

  • 4,195 reviews 9.4/10 Location
  • 4,696 reviews 8.3/10 Room
  • 3,811 reviews 9.1/10 Service
  • 82 reviews 6.8/10 WiFi
  • 2,597 reviews 9.2/10 Breakfast
  • 1,784 reviews 5.6/10 Comfort
  • 1,551 reviews 8.7/10 Cleanliness
  • 1,146 reviews 8.8/10 Vibe

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