Sofitel Warsaw Victoria 5 stars

Customer review rating (ALL Rating) 4.6/5 2,652 reviews

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Description

Hotel extras

  • 18 conference rooms with a Ballroom that can accommodate up to 1,000 people

  • An illuminated pool, 24-hour gym, and Victoria Wellness with massages and treatments

  • The award-winning La Brasserie Moderne with an open kitchen and seasonal menu

  • Excellent breakfast buffet

  • Les Clefs d'Or Concierge

Our accommodation(s)

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Hotel location

Sofitel Warsaw Victoria

ul. Królewska 11
00-065 Warsaw
Poland

GPS:52.240074, 21.013284

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,652 reviews

Customer review rating 5.0/5

Timur Z. Families - Confirmed reviews ALL

The booking process was easy and convenient.

Dear Mr. Z., Thank you very much for your wonderful feedback and for choosing Sofitel Warsaw Victoria for your family stay. We are delighted to know that you found the booking process easy and convenient and that your overall experience was excellent. It was a pleasure to welcome you and your family, and we truly hope to have the opportunity to host you again in the near future. Kind regards, Inga Górna Guest Relations Specialist

Customer review rating 5.0/5

Alex N. Business - Confirmed reviews ALL

THis is not my first time , every time is getting better and better. Mrs.Olga Kiewel exceeded my expectations with her perfect arrangment for my stay, she is always responsive, professional and kind, i would like to thank her personally for the excelent service she provides as Guest Relations Specialist. Generally the hotel and its stuff keep high standards , which are rarely found these days in the hospiitalioty industry in the EU.

Dear Mr. N., Thank you very much for sharing such wonderful feedback following your stay at Sofitel Warsaw Victoria. We are truly delighted to hear that each of your visits continues to exceed expectations and that you consistently enjoy our central location, cleanliness, and relaxing atmosphere, as well as the kindness and professionalism of our team. It is especially rewarding to know that the arrangements made for your stay met your expectations and contributed to a seamless experience. Your recognition of our service standards means a great deal to us and is highly motivating for the entire team. Your loyalty and kind words are sincerely appreciated, and we very much look forward to welcoming you back again soon. Kind regards, Olga Kiewel Guest Relations Specialist

Customer review rating 3.5/5

Annika C. Business - Confirmed reviews ALL

Excellent customer service, food, and location. Main downside was the internet which was slow for laptops and non existent for phones.

Customer review rating 4.5/5

Facundo H. Friends - Confirmed reviews ALL

Great location. Close to everything. The hotel is quite nice. A bit old but with a nice flair. The rooms are big enough and very comfortable.

Dear Mr. H., Thank you very much for sharing your feedback following your stay at Sofitel Warsaw Victoria. We are delighted to hear that you appreciated our excellent location and found the hotel comfortable and convenient. It is also very nice to know that you enjoyed the spaciousness of the room and the overall atmosphere of the property. Your comments regarding the character of the hotel are also appreciated and will be taken into consideration as we continuously work on improving our guest experience while preserving its unique charm. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Inga Górna Guest Relations Specialist

Customer review rating 3.0/5

Aoife R. Business - Confirmed reviews ALL

the food was delicious, however the room set up was just ok. However there were a few issues with the room: 1) There are only two plugs/sockets beside the bed. It was difficult to charge my laptop and work apart from sitting on the bed. 2) It was impossible to dry my hair because the lead to the hairdryer was very short and only a plug beside the bed. 3) It was also unusual not to have a mirror in the main bedroom. 4) It was very hot in the room and difficult to work the air conditioning unit

Other web-users rate our hotel

  • 1,398 reviews 9.5/10 Location
  • 1,569 reviews 8.2/10 Room
  • 1,953 reviews 8.8/10 Service
  • 25 reviews 7.3/10 WiFi
  • 1,029 reviews 9.3/10 Breakfast
  • 806 reviews 9.1/10 Food
  • 478 reviews 8.2/10 Cleanliness
  • 366 reviews 9/10 Pool

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