Sofitel Warsaw Victoria 5 stars

Customer review rating (ALL Rating) 4.7/5 2,718 reviews

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Description

Hotel extras

  • Tailor-made meetings in the heart of Warsaw

  • Quality workout and luxurious relaxation

  • Exquisite wine & dine offer

  • Excellent breakfast

  • Concierge service

Our accommodation(s)

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Hotel location

Sofitel Warsaw Victoria

Krolewska 11
00-065 WARSAW
Poland

GPS:52.240074, 21.013284

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,718 reviews

TripAdvisor Rating  4.5/5  4,975 reviews

Certificate of excellence 2024

Well located, good stsy

Customer review rating 4.5/5

Netta Business - Confirmed reviews ALL

Nice hotel Very kind staff. Central and convenient location.

Dear Netta P., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maximilian Tarasiuk Guest Relation Specialist

Exceptional

TripAdvisor rating 5.0/5

ppaganini73 Families - TripAdvisor review

Very good location. Breakfast with a lot of variables of food. Dinner very good choices. Fast transfer in/out airport.

Well located, breakfast good

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

The room was too warm, even with air conditioner on lowest setting. Staff was pleasant and did send a technician. They also brought us a fan for our second night, which was very appreciated. We requested twin beds, but they were too soft for my husband.

Dear Nancy L., We very much appreciate your comments regarding your stay at the Sofitel Warsaw Victoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Furthermore, thank you for letting us know about your issue with the air conditioning we will double our efforts to make it better next time. Regarding the bed, do not hesitate to contact us in advance, in order to choose one which would fit better for you and your husband. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maximilian Tarasiuk Guest Relation Specialist

A fantastic hotel in the city center with a wonderful pool and great service

Customer review rating 5.0/5

Anna Families - Confirmed reviews ALL

You can experience hospitality at its finest right from the hotel entrance. The warm welcome at check-in, puts you in a positive frame of mind for the rest of your stay. The junior suite is ideal for families. A bedroom for the parents and a living room with a large sofa bed for the children. Thank you for the beautiful preparation of the room and the welcome letter. Daughter delighted with the welcome gift :) In your diligence you did not forget our dog - thank you for the prepared dog bed and bowl. The rooms were clean. Air conditioning working efficiently, giving a real relief from the heat outside. The Balmain cosmetics in the bathrooms smell wonderful and made the bathing experience more enjoyable. The beds are so comfortable that you don't want to leave them. However, make time for breakfast, which is a culinary art. A buffet with top-quality products and a live cooking station means that even the fussiest of palates will be satisfied. The breakfast staff make you feel taken care of and, from the very entrance, help you find the right table and make sure you don't run out of anything, offering delicious coffee and squeezed juices in addition. The wellness area with its well-equipped gym, saunas and swimming pool allows to relax after a long day. The large pool in a beautiful interior with mirrors on the ceiling is impressive. Anne in the wellness area was very friendly and smiling and quickly overcame my daughter's shyness. The bellman's service was very useful, as with a family trip with children and dog the amount of luggage, are sometimes beyond the capacity of two adults. In addition, the gentlemen were very polite and were able to establish a pleasant conversation. Check-out was quick and efficient. It will be my pleasure to recommend Sofitel Warsaw as an exceptional establishment with a wonderful dedicated team who put the experience of their guests first.

Dear Mrs. K., Thank you so much for your fantastic review of our hotel. We are delighted to hear that you and your family had such a wonderful experience with us. It is heartening to know that from the moment you arrived, our team made you feel welcome and set the tone for a positive stay. We are thrilled that you found the junior suite ideal for your family and appreciated the thoughtful preparations in the room, including the welcome letter and gifts for your daughter and dog. It is our goal to ensure every member of the family, feels at home. Your compliments about the cleanliness of the rooms, the efficiency of the air conditioning, and the delightful Balmain cosmetics in the bathrooms mean a lot to us. We are also glad to hear that you enjoyed the comfort of our beds and the culinary delights of our breakfast buffet. Our breakfast team takes great pride in providing a top-quality dining experience, and it is wonderful to know that they made you feel well taken care of. We are pleased that you found the wellness area, gym, saunas, and swimming pool relaxing and enjoyable. Additionally, we are glad our bellmen were able to assist with your luggage and make your stay more comfortable with their friendly service. Thank you for your kind words about our efficient check-out process and for recommending Sofitel Warsaw as an exceptional establishment. It was our pleasure to host you, and we look forward to welcoming you and your family back for another memorable stay. Kind regards, Natalia Respondek Guest Relations Specialist

A fantastic hotel in the city center with a wonderful pool and great service

TripAdvisor rating 5.0/5

Anna Z TripAdvisor review

You can experience hospitality at its finest right from the hotel entrance. The warm welcome at check-in, puts you in a positive frame of mind for the rest of your stay. The junior suite is ideal for families. A bedroom for the parents and a living room with a large sofa bed for the children. Thank you for the beautiful preparation of the room and the welcome letter. Daughter delighted with the welcome gift :) In your diligence you did not forget our dog - thank you for the prepared dog bed and bowl. The rooms were clean. Air conditioning working efficiently, giving a real relief from the heat outside. The Balmain cosmetics in the bathrooms smell wonderful and made the bathing experience more enjoyable. The beds are so comfortable that you don't want to leave them. However, make time for breakfast, which is a culinary art. A buffet with top-quality products and a live cooking station means that even the fussiest of palates will be satisfied. The breakfast staff make you feel taken care of. From the very entrance, they will help you find the right table and make sure you don't run out of anything, offering delicious coffee and squeezed juices in addition. The wellness area with its well-equipped gym, saunas and swimming pool allows you to relax after a long day. The large pool in a beautiful interior with mirrors on the ceiling is impressive. Anne in the wellness area was very friendly and smiling and quickly overcame my daughter's shyness. The bellman's service was very useful, as with a family trip with child and dog the amount of luggage, are sometimes beyond the capacity of two adults. In addition, the gentlemen were very polite and were able to establish a pleasant conversation. Check-out was quick and efficient. It will be my pleasure to recommend Sofitel Warsaw as an exceptional establishment with a wonderful dedicated team who put the experience of their guests first.

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