Sofitel Warsaw Victoria 5 stars

Customer review rating (ALL Rating) 4.7/5 2,686 reviews

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Sofitel Warsaw Victoria - Image 1
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Krolewska 11, 00-065 WARSAW, Poland

Description

Hotel extras

  • Tailor-made meetings in the heart of Warsaw

  • Illuminated pool, 24-hour gym, Victoria Wellness with massages and rituals

  • Award-winning La Brasserie Moderne with open kitchen and seasonal menu

  • Delicious buffet breakfasts

  • Les Clefs d'Or Concierge

Our accommodation(s)

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Hotel location

Sofitel Warsaw Victoria

Krolewska 11
00-065 WARSAW
Poland

GPS:52.240074, 21.013284

Telephone
Fax +48 22 657 80 57

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,686 reviews

TripAdvisor Rating  4.5/5  5,128 reviews

Certificate of excellence 2024

Very nice location

Customer review rating 5.0/5

B. G. Solo - Confirmed reviews ALL

Was nice to come back

Dear Mr. G., Thank you for your kind feedback. We are pleased to hear that you enjoyed our prime location and that it was a pleasant experience for you to return. It is always a pleasure to welcome back our guests. We look forward to welcoming you again soon. Kind regards, Olga Kiewel Guest Relations Specialist

Both location and stay

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Hotels best feature was the customer service From front desk , concierge to Bar & Restaurant it was very good

Dear Valued Guest, Thank you for your feedback. We are pleased to hear that you enjoyed both the location and your stay. We greatly appreciate your positive remarks regarding the customer service provided by our team. We look forward to welcoming you back in the future. Kind regrads, Olga Kiewel Guest Relations Specialist

Very nice staff, fantastic location....fantastic stay.

Customer review rating 5.0/5

Boris Families - Confirmed reviews ALL

We were here for the fifth time. Very nice location, walking distance to everything around. Excellent breakfast and very helpful staff.

Dear Mr. Boris, Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you had a fantastic stay and that our location, breakfast, and staff contributed to your enjoyable experience. It is always a pleasure to welcome returning guests, and we are grateful for your continued loyalty. We eagerly look forward to your next stay and the opportunity to provide you with another exceptional experience. Kind regards, Olga Kiewel Guest Relations Specialist

Excellent service!

Customer review rating 5.0/5

Kat Families - Confirmed reviews ALL

We had an absolutely great time in sofitel! The beds are so inviting! Service was excellent!

Dear Mrs. Kat, Thank you for sharing your valuable feedback with us. We are pleased to learn that you had an enjoyable stay at Sofitel Warsaw Victoria. It is gratifying to know that you found the beds inviting and the service to your satisfaction. Your kind words are deeply appreciated, and we will certainly convey your positive comments to our team. We look forward to the opportunity of welcoming you back in the future. Kind regards, Olga Kiewel Guest Relations Specialist

Excellent location and pleasant stay

Customer review rating 4.0/5

Alexander Families - Confirmed reviews ALL

Overall a great stay however with a few issues. Some staff very helpful and friendly whilst others including one lady on the front desk not particularly pleasant unfortunately.

Dear Mr. Alexander, Thank you for taking the time to share your feedback regarding your recent stay at Sofitel Warsaw Victoria. We are delighted to hear that you found our location to be excellent and your overall experience to be pleasant. We sincerely apologize for the service shortcomings you encountered, particularly with the interaction you had at the front desk. Please rest assured that we take your comments seriously, and we will address this matter with the relevant team members to ensure all our guests receive the highest level of service. Your feedback is invaluable in helping us continually improve our services. Should you have any further comments or suggestions, we kindly invite you to contact us via our hotel email. We look forward to the opportunity to welcome you back and provide a stay that fully meets your expectations. Kind regards, Olga Kiewel Guest Relations Specialist

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Other web-users rate our hotel

  • 1,233 reviews 9.5/10 Location
  • 1,452 reviews 8/10 Room
  • 1,720 reviews 8.7/10 Service
  • 27 reviews 7.5/10 WiFi
  • 954 reviews 9.3/10 Breakfast
  • 714 reviews 8.9/10 Food
  • 386 reviews 7.9/10 Cleanliness
  • 376 reviews 9/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.