Sofitel Warsaw Victoria 5 stars

Customer review rating (ALL Rating) 4.7/5 2,599 reviews

Krolewska 11, 00-065 WARSAW, Poland

Hotel extras

  • Tailor-made meetings in the heart of Warsaw

  • Quality workout and luxurious relaxation

  • Exquisite wine & dine offer

  • Excellent breakfast

  • Concierge service

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Sofitel Warsaw Victoria

Krolewska 11
00-065 WARSAW
Poland

GPS:52.240074, 21.013284

Telephone +48 22 657 80 11

Fax +48 22 657 80 57

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our hotel has 368 comfortable and elegant rooms across five floors, including 76 Luxury rooms and 33 suites. Rooms feature an LCD TV, luxury MyBed bedding and free high-speed WIFI.

Take advantage of our Flight + Hotel offers

Discover
Discover

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,599 reviews

TripAdvisor Rating  4.5/5  4,425 reviews

Great stay!

Customer review rating 5.0/5

Christian M. Business - Confirmed reviews ALL

Very nice, queit and comfortable room & bed; very friendly staff and EXCELLENT breakfast!

Great stay and location

Customer review rating 5.0/5

T. Business - Confirmed reviews ALL

Lovely hotel, great location and very friendly team

Repeated visits over last few years

TripAdvisor rating 5.0/5

562adrianf Business - TripAdvisor review

For the last few years I am visiting Sofitel Victoria in Warsaw almost every month on average, for a few days. Sometimes on business, sometimes personally. From my perspective, the location is one of the best there is in Warsaw, and it's worth mentioning that their beds are the most comfortable ones I have ever slept on in my life. Seriously, with some magic, after even just 6 hours of sleep it's enough to wake up well rested and ready to take on another day, but they're also good for taking shorter naps. In addition, the staff is preparing my rooms according to my (even not standard) requests, which is really great. Standard rooms in this hotel might not be considered as luxurious in comparison to some other in the world, but in general it surely is very decent and worth visiting.

Nothing was wrong with this hotel

TripAdvisor rating 5.0/5

766vivianw Friends getaway - TripAdvisor review

My room in the Sofitel Warsaw was beautiful, comfortable and clean. I slept like a baby! It was near everything so I could step outside and walk. The best feature was the staff. I had a bad experience with delayed flights so I missed my dinner. I went to the breakfast buffet in the morning and, after explaining about my 48 hour flight nightmare (should have been 18 hours), the breakfast staff, Greg and Emily, brought me coffee to go and made sure I was treated like the only customer there. It continued like this each day. My suitcase was lost for 2 days so, Andrew, at the concierge's desk, being bilingual Polish/English made calls and took the calls for me at the airport lost and found to assure that the urgency of the situation was known. My suitcase was found and brought directly to my room by the staff. What a dream, what a luxury. I would definitely recommend this hotel

Short stay after 31 years. More dissapointing than exciting.

TripAdvisor rating 3.0/5

Castor1495 Families - TripAdvisor review

I remember Hotel Victoria form Intercontinental times. It was amazing property. Everything was truly 5 stars and oversized. Of course 30 years ago design standards were different, but the upscale decor matched the standard of time. Today, Sofitel is just another hotel with poor and outdated internal design, worn and neglected rooms, providing just basic satisfaction. It is hard to accept today, that in the same premium room I have found ripped and loose towel holders, broken hair dryer and leaking toilet flush. Really disappointing. The only fantastic thing in both rooms were incredibly comfortable beds. That has not changed since Intercontinental times. I will rather not come back.

Dear Guest, First of all I wish to thank you on behalf of the entire Sofitel Warsaw Victoria team for taking the time to give feedback following your recent stay with us. Please accept my sincerest apologies if the conditions of your stay have not meet your expectations. I am extremely sorry to read that your experience with us was not entirely satisfactory and that you felt disappointed with the room standard and hotel interiors. I wish to inform you that all of our rooms have been refurbished, and I can assure you that during your next stay with us you will be provided with the different room standard and design that better suits your taste, to ensure your satisfaction and comfort. Apart from bad impression we made on you, I am happy to read that you have also found some pleasant aspects of your stay, including the softness of our beds due to the MyBed Concept, thanks to which we may personalize our Guest's bedding. I truly hope that your previous experience with us will not discourage you to visit our hotel again and that we will have the opportunity to provide you with the high quality of service and accommodation that represents Sofitel. Respectfully, Małgorzata Lisowska Guest Relations Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,080 reviews 9.5/10 Location
  • 1,288 reviews 8.2/10 Room
  • 1,477 reviews 8.8/10 Service
  • 24 reviews 8.4/10 WiFi
  • 819 reviews 9.1/10 Breakfast
  • 688 reviews 8.4/10 Comfort
  • 400 reviews 8.9/10 Pool
  • 320 reviews 8.1/10 Cleanliness

Powered by Trustyou

All our hotels in Warsaw