Sofitel Warsaw Victoria Hotel 5 stars

The staff was polite and very friendly. Very good breakfast but sometimes i see small flies near the foods. The rooms was very clean and big. The room clean service was very good and make us feel happy, every time to help us. Only one thing need to note: In the bath, the paper for the hands was empty for the two of four nights of our accommodation.

upgrade without question

The hotel from the outside is not pretty, but I have to say inside it is very well designed and the layout and colours and materials are nice. I would like to see more environmentally sustainable practices. For example the food and drinks you offer should all be bio-organic, fair trade. I would also like to have NHK World included in your TV program. The small flush on the toilet (room 519) was getting stuck. The technician told me to just press the button multiple times, "no problem". I am sorry but that is not the solution, the flush should function flawlessly, so it needs to be replaced.

We went here with our family after a business stay I did a few years ago. This is a luxury hotel in which we booked a superior suite with view on the Pilsudski square. The room was located on the 7th floor (top floor). Acustic insulation was very good. A newspaper was waiting for us every morning. In the basement there is a nice swimming pool. The breakfast is very rich with fresh fruits, juices, eggs, pancakes and waffles. Moreover you get what you pay for : excellent service and friendly staff!

Stayed for a city break, rooms where comfortable, breakfast great and location was good

Every thing is perfect just its expensive

good stay

1. Give me different room. 2.Tv channels joke 3. No moore sofitel. Next time I take Novotel or Sheraton

The Hotel is very well located, you can walk to the old town and to the shopping malls. The staff was lovely and very helpful in booking us to restaurants and reccomending clubs to go to. The bed was very confortable and we just loved going to sleep. I would reccomend this hotel to everyone that is going to Warsaw. There are lot´s of good restaurants in the area and if you are into mexican food I would reccomend Dos Tacos that is in 5 min walking distance - we loved it.

Great rooms. Great pool. Terible drinks in bar. Tried to charge me for breakfast?

Excellent service from start to finish at the hotel, loved the pool too :-)

I've stayed at the Sofitel many times already for business and I always enjoy my stay at this hotel. The hotel staff takes good care of their elite members and check-in/out is quick. Breakfast is excellent. Location very good.

so easy to check in online and smooth process at reception, we were upgraded to a luxury room which was just that. room was large, great bathroom with toiletries replenished every day. turn down service with camomile tea by bedside ready to be made. free bottles of water replenished frequently, most comfortable hotel bed I have ever slept in. only downside for us was restaurant, menu had a few strange choices so we opted for chateaubriand requested medium, it arrived rare, in fairness we did not complain or ask for it to be replaced, think we were too shocked by frozen chips! we travel to Poland 3/4 times a year and always impressed by freshly cooked food, this was probably wort meal we have ever had in country.

The hotel service is very friendly and more attention given

Apart from my experience upon arrival at the reception (the lady seemed to be confused), everything was perfect.