Sofitel Warsaw Victoria 5 stars

Customer review rating (ALL Rating) 4.7/5 2,684 reviews

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Description

Hotel extras

  • Tailor-made meetings in the heart of Warsaw

  • Illuminated pool, 24-hour gym, Victoria Wellness with massages and rituals

  • Award-winning La Brasserie Moderne with open kitchen and seasonal menu

  • Delicious buffet breakfasts

  • Les Clefs d'Or Concierge

Our accommodation(s)

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Hotel location

Sofitel Warsaw Victoria

Krolewska 11
00-065 WARSAW
Poland

GPS:52.240074, 21.013284

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,684 reviews

TripAdvisor Rating  4.5/5  5,130 reviews

Certificate of excellence 2024

Amazing hotel with a great location! The rooms were exceptionally clean, comfortable, and well-maintained.

TripAdvisor rating 5.0/5

Trip715124 Business - TripAdvisor review

Amazing hotel with a great location! Great staff very friendly , The rooms were exceptionally clean, comfortable, and well-maintained. Everything was perfect, from the amenities to the service. Amazing breakfast. Bar with luxurious seating areas overlooking the garden. The staff was exceptionally helpful and very polite, making the experience even more enjoyable. Highly recommended!

My favourite hotel in Warsaw

Customer review rating 4.5/5

Chris Business - Confirmed reviews ALL

I have stayed in many hotels in Warsaw but The Sofitel Victoria Hotel is by far my favourite. Great location, lovely rooms, brilliant bar and swimming pool.

Worst service for a 5-star hotel level

Customer review rating 2.0/5

Alena V. Friends - Confirmed reviews ALL

I was given a wrong room (booked a room with 2 beds and received a room with one bed), no welcome gift, no welcome card (I am a Gold member). After an interaction with a Guest relation manager I was reassured that it was a mistake from their side and they will prepare a new room and will move our luggage there. When I came to the reception couple hours later to change the key, the receptionists had no idea what I am talking about. They went to ask a manager, who also had no idea. So I was given a random room with twin beds, still no welcome card, no apology. The room itself wasn't fresh, the furniture are all scratched, the plates are dirty. It was a very unpleasant experience, especially considering that I booked this hotel for my birthday.

Time for a change

Customer review rating 2.5/5

Frank Business - Confirmed reviews ALL

- Every time my company books a room for me, I am listed as a new guest again. - I have to re-enter my billing address every time because it is not stored and I have to register that I prefer a hard mattress every time before my stay. Otherwise I get a soft one again. - The waterfall in the indoor pool and one of the two massage jets have not been repaired for months. - In the last room I stayed in, the water in the sink barely drained. The shower head didn't work. - I realize that the hotel is no longer properly maintained. What is going on? I'm thinking about not booking your hotel any more and advising my colleagues to change hotel too. I am curious to your reaction to my criticism

Well located.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

It was really very easy to walk and reach to the heart of Warsaw. Directly located in the very most center of the City Warsaw.

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Other web-users rate our hotel

  • 1,246 reviews 9.5/10 Location
  • 1,463 reviews 8.2/10 Room
  • 1,735 reviews 8.8/10 Service
  • 27 reviews 7.3/10 WiFi
  • 965 reviews 9.2/10 Breakfast
  • 796 reviews 8.1/10 Comfort
  • 718 reviews 8.8/10 Food
  • 394 reviews 8/10 Cleanliness

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