Mercure Porto Gaia Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 953 reviews

Hotel extras

  • Near the Port Wine Cellars and Arrábida Shopping

  • Near central Porto

  • Hotel ALLSAFE certified

  • 7 meeting rooms with capacity for 130 people

  • Holmes Place Gym (next door)

ALLSAFE approved hotel

Our accommodation(s)

Discover the simplicity of colours, the comfort of a luxury bed, SmartTV technology and Nuxe toiletries in each of our 104 rooms. Families can easily book connecting rooms for their comfort. Mercure Porto Centro hotel also has rooms adapted for people with reduced mobility.

Hotel location

Mercure Porto Gaia Hotel

Rua Manuel Moreira de Barros, 618D, Registration No.: 378
4400-346 VILA NOVA DE GAIA
Portugal

GPS:41.142411, -8.637174

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

PORTS & CO

The hotel restaurant "PORTS & CO" serves traditional Portuguese cuisine in a warm and intimate atmosphere. Special attention is paid to matching wine with food to create a unique gastronomic experience!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  953 reviews

TripAdvisor Rating  4.0/5  729 reviews

Comfortable stay

Customer review rating 5.0/5

Y. Families - Confirmed reviews ALL

Nice big room. We got very good quality sleep because of the room was really quiet. That’s why we chose the hotel. Perfect place for relaxing and sightseeing with very cheap and convenient Uber. All staff are welcome and helpful. We had a great time in Porto.

Too far away from the centre

Customer review rating 2.5/5

Sthestazn Solo - Confirmed reviews ALL

i expected better service. No complimentary water and toiletries. I was so thirsty so I was forced to drink the water in the fridge that cost me 3 euro.

Thank you for taking the time to tell us about your experience at the Mercure Porto Gaia Hotel. I am sorry that your experience did not meet your expectations. Best regards Sérgio Bastos General Manager

Great Stay

Customer review rating 4.5/5

R.p. Business - Confirmed reviews ALL

Great location, great facilities, spacious rooms always clean. Breakfast offers a lot of varieties. The staff is extremely friendly and gives you a warm welcome feeling. 1 minor thing for my stay the amenities were not completed. Missing lotion throughout my stay. Hence I always like to stay here. Mainly due to the staff.

We very much appreciate your comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Best regards Sérgio Bastos General Manager

Great place

Customer review rating 5.0/5

Steve Couples - Confirmed reviews ALL

Very easy to make our reservation and check in upon arrival. The room was clean and comfortable. We included breakfast and were glad we did. They serve a large variaty of fruit, breads, coffee, tea, etc..

We very much appreciate your comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Best regards Sérgio Bastos General Manager

Ok for a one night stay

Customer review rating 3.5/5

Cyrus Families - Confirmed reviews ALL

The check in was over complicated (all guests were asked to sign forms) for a big family. Probably one person could sign for all guests (6). The breakfast was really nice but the welcome drink we were offered was a choice between water and juice. That is a poor welcome for a privileged customer. I am still waiting for a copy of the invoice which they said would be sent by email.

Thank you for taking the time to tell us about your experience at the Mercure Porto Gaia Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Best regards Sérgio Bastos General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 234 reviews 8.6/10 Location
  • 320 reviews 8.3/10 Room
  • 343 reviews 9.5/10 Service
  • 8 reviews 5.2/10 WiFi
  • 197 reviews 8.2/10 Comfort
  • 178 reviews 9/10 Breakfast
  • 138 reviews 9.3/10 Cleanliness
  • 77 reviews 9.2/10 Vibe

Powered by Trustyou

All our hotels in Vila Nova De Gaia