Mercure Rome Corso Trieste 4 stars

Customer review rating (ALL Rating) 4.4/5 768 reviews

Mercure Rome Corso Trieste - Image 1
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Description

Hotel extras

  • Only 6 metro stops from the Colosseum

  • Green Key Eco-Certified Hotel

  • Exclusive terrace on the level of Binomio restaurant

  • Deluxe room with private terrace and outdoor jacuzzi tub

  • Paid indoor and covered car park

Our accommodation(s)

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Hotel location

Mercure Rome Corso Trieste

Via Gradisca 31
00198 ROME
Italy

GPS:41.920619, 12.513735

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

Breakfast

Our breakfast is the perfect way to start the day; enjoy an extensive hot and cold buffet with local, international and gluten-free products. Or if you prefer, you can order a continental breakfast in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  768 reviews

TripAdvisor Rating  4.0/5  2,081 reviews

Certificate of excellence 2024

Not a 4 star hotel

Customer review rating 1.5/5

K. A. Business - Confirmed reviews ALL

I paid for an extra night as my flight landed at 7am and I did not want to wait for a room. I then sent an email to explain why I paid for an extra night. The lady finally understood. I arrived at the hotel to be told by a hostile receptionist that I had to pay a penalty for not checking in on the 2nd. Just awful experience. This is just a summary. What should have been a smooth check in took double the time because a receptionist doesn't understandv the concept of paying for an extra night. The reception stank of food. The breakfast: eggs were cold as were the sausages. The food generally could be better - very disappointing.

Dear ADEKEMI A., Thank you for sharing your concerns regarding your recent stay with us. I sincerely apologize for the inconveniences you experienced during your check-in and the issues you faced with our breakfast offerings. It is disappointing to hear that your experience did not meet the standards we strive to provide. We appreciate your feedback about the misunderstanding regarding your extra night and will address this with our reception team to ensure better communication and service in the future. Additionally, we will investigate the condition of the reception area and the quality of the breakfast items you mentioned to make the necessary improvements. Your satisfaction is important to us, and we hope to have the opportunity to restore your faith in us on a future visit. Thank you for bringing these matters to our attention. Kind regards, Mathieu SAAS Director

Amazing stay

Customer review rating 5.0/5

Laura Families - Confirmed reviews ALL

We stayed at the hotel for 3 nights. It was an amazing experience. The hotel's location is great, the staff is very friendly and helpful. The hotel is very clean and room service is very good. The only thing is I can add to improve the hotel is that it would be nice a wide choice of vegetables in the morning, though breakfast was still nice! Thank you!

Dear Laura, Thank you so much for your fantastic feedback! We are thrilled to hear that you had an amazing stay with us and that you enjoyed our great location, friendly and helpful staff, as well as the cleanliness of the hotel and room service. We appreciate your suggestion regarding the breakfast options, and we’ll certainly take that into consideration as we strive to improve our offerings. Thank you once again for your valuable comments, and we hope to welcome you back soon for another wonderful experience! Warm regards, Mathieu SAAS Director

Rome Sightseeing hotel choice

TripAdvisor rating 5.0/5

Chrishnine TripAdvisor review

Fabulous City Break hotel, located approximately 7 minute walk from Metro Line B stop. Chosen after research for a City hotel a little removed from the noise of Rome! Would thoroughly recommend the Deluxe room with Jacuzzi and balcony. Good food - both breakfast and evening meal (only eat in hotel on one night due to torrential rain but very glad we did!)

Customer review rating 5.0/5

Danny R. Families - Confirmed reviews ALL

We would like to thank the hotel team for a wonderfull end memorable stay in Rome,We enjoyed very much the warm hospitality and the beautiful accomodation

Dear Danny, Thank you so much for your kind words! We are thrilled to hear that you had a wonderful and memorable stay in Rome. It’s fantastic to know that you enjoyed our warm hospitality and beautiful accommodations. Your satisfaction means the world to us, and we appreciate you taking the time to share your experience. We hope to welcome you back for another amazing stay in the future! Best regards, All the Team

Fun design, but small room, hard bed, no amenities

Customer review rating 2.5/5

Greg Couples - Confirmed reviews ALL

The hotel and room is beautifully designed. The rooms are really small, the bed is hard, and there's no amenities (not even a gym).

Dear Greg, Thank you for sharing your feedback with us. We’re delighted to hear that you appreciated the beautiful design of the hotel and the conveniently residential area. However, we sincerely apologize for the issues you encountered regarding the size of the room and the comfort of the bed. Your comments about the lack of amenities are also noted, and we understand your expectations as a guest of a Mercure hotel. We are constantly striving to improve our accommodations and guest experience, and your feedback will certainly help us in that process. We appreciate your insights and hope to have the opportunity to welcome you back in the future, providing a more comfortable stay. Best regards, Mathieu SAAS Director

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Other web-users rate our hotel

  • 424 reviews 8.7/10 Location
  • 580 reviews 7.5/10 Room
  • 608 reviews 8.7/10 Service
  • 7 reviews 8/10 WiFi
  • 344 reviews 7.7/10 Comfort
  • 303 reviews 9/10 Breakfast
  • 211 reviews 8.6/10 Food
  • 199 reviews 7.3/10 Cleanliness

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