ibis Sao Carlos Hotel 3 stars

TripAdvisor rating 4.0/5 770 reviews
ibis Sao Carlos
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+ 17 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Opposite the Iguatemi São Carlos shopping center

  • 2.1 miles (3.4 km) from the University of São Paulo (USP)

  • 4 miles (6.5 km) from the Federal University of São Carlos (UFSCar)

  • Located 67.7 miles (109 km) from Dr. Leite Lopes-Ribeirão Preto State Airport

  • Meeting and events rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Sao Carlos

Avenida Passeio dos ipes 140
Parque Faber
13561-385
sao carlos
brazil

Tel: +551621066500

Fax: (+55)16/21066505

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    AER LEITE LOPES - RIBEIRAO PRETO At 108km / 67 miles

  • By plane

    AEROPORTO INT DE VIRACOPOS At 158km / 98 miles

  • By helicopter

    AEROCLUBE DE SÃO CARLOS At 5km / 3 miles

  • By car

    RODOVIA WASHINGTON LUIZ At 3km / 1 miles

GPS :-22.018524, -47.916988

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Apartment - 1 Double Bed

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Standard Apartment - Twin Beds

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Standard Apartment - 1 Double Bed and an Additional Bed for a Child up to 11 Years Old

  • Max. number of persons: 3
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Standard Room for disabled guests, with 1 double bed

  • Max. number of persons: 2

Our restaurants and bars

RESTAURANT

Type of cuisine: Regional

The pleasure of good food à la carte.Meal time throughout your stay means the chance to discover the culinary stops of our Ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7:00 p.m. to 10:30 p.m.

BAR

Photo non contractuelle / Strictly non binding

The Bar : a friendly place to get together at any time of day.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 46

  • Maximum capacity: 35 people

Find out more

Our guest reviews for
ibis Sao Carlos

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,694 reviews

tripadvisor

TripAdvisor Rating 4.0/5

770 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Hotel is great, I just wished to have stayed on another floor that not the ground level

Customer review rating 4.4/5

Anonymous Business - 29/11/2019 Confirmed reviews ALL

Hotel is great, I just wished to have stayed on another floor that not the ground level

Estimado Sr. Arthur, Agradecemos sua avaliação, através dela, podemos melhorar nossos serviços. Essa avaliação será compartilhada com nossa equipe para que sirva como um incentivo na continuidade da qualidade do nosso serviço. Mais uma vez somos gratos. Esperamos revê-lo em breve no Ibis São Carlos. Atenciosamente, Kleber Oliveira Gerente Geral

Pretty good

Customer review rating 4.4/5

Nataly S. Families - 19/11/2019 Confirmed reviews ALL

We had a good time the room was a good size and comfortable, this could be a extremely satisfied rate but the low rate was because of the staff, We never got treated so bad in a hotel before, we walk in and the front desk lady says: “What?” I’m still chocked super unfriendly and my poor baby girl kept waving to her and she didn’t change her face at all , not a single smile and we felt for a minute that we didn’t belong there, she was clearly unhappy there, also instead of standing up and go take a a copy of our passaportes she asked the kitchen lady to do it, telling in front of the costumers that she didn’t feel like getting up, chocking! Also the whole staff hangs out at the front desk, genitor, kitchen staff... a big mess. Tivemos um bom tempo, o quarto era de bom tamanho e confortável, isso poderia ser uma taxa extremamente satisfeita, mas a taxa baixa era por causa da equipe, nunca fomos tão mal tratados em um hotel antes, entramos e a recepcionista diz: “O quê?” Eu ainda estou super chocado e minha pobre menina continuou acenando para ela e ela não mudou o rosto, nem um único sorriso e sentimos por um minuto que não pertencíamos a esse lugar , ela estava claramente infeliz lá, também, em vez de se levantar e ir pegar uma cópia do nosso passaportes, ela pediu à dona cozinheira que fizesse, falando na frente do cliente que ela não estava com vontade de se levantar! Também a equipe do toda fica na recepção, genitor, equipe da cozinha ... uma grande bagunça.

Estimada Sra. Nataly, Agradecemos ter-nos dedicado o seu tempo para nos escrever sobre sua estada no ibis São Carlos. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, queira aceitar as nossas sinceras desculpas. Os hotéis Ibis desejam sempre prestar a melhor qualidade de serviço nas suas estadas, por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Esperamos revê-la em breve no Ibis São Carlos. Kleber Oliveira Gerente Geral

Friendly staff

Customer review rating 4.4/5

Anonymous Business - 20/08/2019 Confirmed reviews ALL

Front desk was promptly to receive me and during my stay everyone was polite and friendly.

Estimado Sr. Rafael, Agradecemos sua avaliação, através dela, podemos melhorar nossos serviços. Essa avaliação será compartilhada com nossa equipe para que sirva como um incentivo na continuidade da qualidade do nosso serviço. Mais uma vez somos gratos. Esperamos revê-lo em breve no Ibis São Carlos. Atenciosamente, Kleber Oliveira Gerente Geral

As in my own home

Customer review rating 4.4/5

Zacarias C. Business - 11/08/2019 Confirmed reviews ALL

Clean room, services on time, breakfast with some lacking products, all installations ok.

Estimado Sr. Zacarias, Agradecemos sua avaliação, através dela, podemos melhorar nossos serviços. Essa avaliação será compartilhada com nossa equipe para que sirva como um incentivo na continuidade da qualidade do nosso serviço. Mais uma vez somos gratos. Esperamos revê-lo em breve no Ibis São Carlos. Atenciosamente, Kleber Oliveira Gerente Geral

Clean rooms

Customer review rating 4.4/5

Anonymous Business - 25/07/2019 Confirmed reviews ALL

I have stayed many times with you. My experience is usually good. The rooms are always very clean which is important to me.

Dear Nalini Stacy R., We very much appreciate your comments regarding your stay at the ibis Sao Carlos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kleber Oliveira Gerente Geral

It was good

Customer review rating 4.4/5

Ra Business - 23/07/2019 Confirmed reviews ALL

It was a good experience, however I expected a better place to work in the hall. The chairs available wasn't proper to stay for hours. I shared my room, so to not disturb my business companion I went downstairs and it was not comfortable enough.

Estimada Sra. Rebeca, Agradecemos sua avaliação, através dela, podemos melhorar nossos serviços. Essa avaliação será compartilhada com nossa equipe para que sirva como um incentivo na continuidade da qualidade do nosso serviço. Mais uma vez somos gratos. Esperamos revê-la em breve no Ibis São Carlos. Atenciosamente, Kleber Oliveira Gerente Geral
Customer review rating 4.4/5

Anonymous Families - 11/07/2019 Confirmed reviews ALL

Hotel precisa de reformas.

Estimada Sra. Agda, Agradecemos sua avaliação, através dela, podemos melhorar nossos serviços. Esperamos revê-la em breve no Ibis São Carlos. Atenciosamente, Kleber Oliveira Gerente Geral

good

Customer review rating 4.4/5

Rodolfo Business - 05/07/2019 Confirmed reviews ALL

it was ok. i did not like the bed very much...

Estimado Sr. Rodolfo, Agradecemos sua avaliação, através dela, podemos melhorar nossos serviços. Esperamos revê-lo em breve no Ibis São Carlos. Atenciosamente, Kleber Oliveira Gerente Geral

Great! No problems at all

Customer review rating 4.4/5

Pedro Couples - 01/07/2019 Confirmed reviews ALL

Great! No problems at all

Estimada Sra. Mariana, Agradecemos sua avaliação, através dela, podemos melhorar nossos serviços. Esperamos revê-la em breve no Ibis São Carlos. Atenciosamente, Kleber Oliveira Gerente Geral

Basic hotel in line with price level

Customer review rating 4.4/5

Anonymous Business - 05/04/2019 Confirmed reviews ALL

Rooms are quite basic with no big amenities but clean and quiet. Bath is appropriate to le type of hotel (even if you have to pay attention to shower door as closing mechanism is too violent and risk to destroy glass if you don't pay attention). Breakfast is quite good and good variety What I don't like is the advanced payment you are asked to do when you arrive (even for a 2 weeks stay). Would be good to change it in a credit card guarantee with actual payment at departure

Dear Stefano S., We very much appreciate your comments regarding your stay at the ibis São Carlos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kleber Oliveira Gerente Geral Email: h3… Fone: (1…
Customer review rating 4.4/5

Rodrigo L. Business - 04/04/2019 Confirmed reviews ALL

Dentro das expectativas

Estimado Sr. Rodrigo, Agradecemos sua avaliação, através dela, podemos melhorar nossos serviços. Esperamos revê-lo em breve no Ibis São Carlos. Atenciosamente, Kleber Oliveira Gerente Geral

Average

Customer review rating 4.4/5

Eduardo M. Business - 21/01/2019 Confirmed reviews ALL

the initial attendance was very different from the last stay where the receptionist barely looked me in the eye while I checked in, staying on whatsapp all the time.

Estimado Sr. Eduardo, Agradecemos sua avaliação, através dela, podemos melhorar nossos serviços. Esperamos revê-lo em breve no Ibis São Carlos. Atenciosamente, Kleber Oliveira Gerente Geral
Customer review rating 4.4/5

Rogerio P. Business - 11/01/2019 Confirmed reviews ALL

Great experience with amazing attendance

Estimado Sr. Rogério, Agradecemos sua avaliação, através dela, podemos melhorar nossos serviços. Esperamos revê-lo em breve no Ibis São Carlos. Atenciosamente, Kleber Oliveira Gerente Geral

No issues at all

Customer review rating 4.4/5

Marcio R. L. Families - 29/12/2018 Confirmed reviews ALL

I slept over there on short notice trip to take care family issues. I got a good room and service without in advance reservation. Thank you to hotel staff.

Estimado Marcio, Agradecemos por nos contar sobre sua experiência. Foi com prazer que recebemos seus comentários, não deixaremos de compartilhar com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Esperamos revê-lo em breve no Hotel Ibis São Carlos. Kleber Oliveira Gerente Geral

boa

Customer review rating 4.4/5

Erich Families - 26/12/2018 Confirmed reviews ALL

normal

Estimado Sr. Erich, Agradecemos sua avaliação, através dela, podemos melhorar nossos serviços. Esperamos revê-lo em breve no Ibis São Carlos. Atenciosamente, Kleber Oliveira Gerente Geral

Normal

Customer review rating 4.4/5

Josias D. S. Business - 29/11/2018 Confirmed reviews ALL

Normal

Estimado Sr. Josias, Agradecemos sua avaliação, através dela, podemos melhorar nossos serviços. Esperamos revê-lo em breve no Ibis São Carlos. Atenciosamente, Kleber Oliveira Gerente Geral

just one day

Customer review rating 4.4/5

Humberto Business - 08/11/2018 Confirmed reviews ALL

Nice , confortable as usual

Estimado Sr. Humberto, Agradecemos sua avaliação, através dela, podemos melhorar nossos serviços. Esperamos revê-lo em breve no Ibis São Carlos. Atenciosamente, Kleber Oliveira Gerente Geral

Hotel top

Customer review rating 4.4/5

Edne Families - 07/11/2018 Confirmed reviews ALL

Super top

Estimado Sr. Edne, Agradecemos sua avaliação, através dela, podemos melhorar nossos serviços. Esperamos revê-lo em breve no Ibis São Carlos. Atenciosamente, Kleber Oliveira Gerente Geral

Atendeu as expectativas

Customer review rating 4.4/5

Fgc Solo - 05/11/2018 Confirmed reviews ALL

Atendeu as expectativas

Estimada Sra. Flavia, Agradecemos sua avaliação, através dela, podemos melhorar nossos serviços. Esperamos revê-la em breve no Ibis São Carlos. Atenciosamente, Kleber Oliveira Gerente Geral

Assessment

TripAdvisor rating 4.0/5

adamarcio Family - 25/10/2018 TripAdvisor review

It is a good hotel, well located. Front desk attendants are excellent and very attentive. The rooms are clean and well tidy. The breakfast is good, but lacks the bacon delicacy. Recently the price of the daily has increased and no longer corresponds with a fair value - it is getting expensive. More television channels would be interesting, for example, the Combat channel.

Dear Mr. Adamarcio, We appreciate your evaluation, we can improve our services through it. This evaluation will be shared with our team to serve as an incentive to continue the quality of our service. Once again we are grateful. We hope to see you soon at Ibis São Carlos. Regards, Kleber Oliveira General manager
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