ibis Monterrey Aeropuerto 3 stars

Customer review rating (ALL Rating) 4.3/5 671 reviews

Best price
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ibis Monterrey Aeropuerto - Image 1
ibis Monterrey Aeropuerto - Image 2
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BLVD. INTERAMERICAN 105 AL 109, PARQUE INDUSTRIAL FINSA, 66600 Apodaca, Mexico

Description

Hotel extras

  • Free shuttle service.

  • Strategically located 2 minutes from the airport.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior with 2 double size beds

Photo out of - Superior with 2 double size beds

Superior with 2 double size beds

Max. number of persons
4
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x2

Bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • Web TV
  • ChromecastAdditional charge
  • 50'/127 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 4 pers. max
  • 24 m² / 258 sq ft
  • Bedding 2 x Double bed(s)
See availabilities

Equipped with the new ibis Sweet Beds, the ibis rooms have everything you want: two comfortable beds, desk, Wi-Fi, flat screen TV with the best international channels and bathroom with shower.

  • Views:

    Airport view or Garden View

Max. number of persons
4

Bedding

Double bed(s) x2

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Superior with 1 double size bed

Max. number of persons
2
Area
From 24 m² / 258 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

ibis Monterrey Aeropuerto

BLVD. INTERAMERICAN 105 AL 109, PARQUE INDUSTRIAL FINSA
66600 Apodaca
Mexico

GPS:25.787391, -100.13772

Telephone
Fax +52 81 2288 1032

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • MTY
  • MARIANO ESCOBEDO

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 127 rooms
  • 4 rooms for people with reduced mobility
  • 7 connecting rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • Spanish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Pressing

Entertainment

  • Football Table
  • Pool Table

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Iron

  • Iron at reception

Luggage storage

  • Luggage storage

Pets

Pets allowed

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Business

6 Meeting rooms

Business Center

  • Self service business center

Well-being

ibis Active Zone

  • On site
  • On site

BRAVAR SPORT BAR

Photo out of - BRAVAR SPORT BAR

A place where fans share stories, celebrate wins and find comfort in defeats over delicious food and drinks. Here, the excitement of the game meets friendship and fun to create truly unique experiences.

Cooking style
Bar & Grill
Capacity
80
Accessibility
Accessible service
66600 Apodaca, Mexico
Telephone +52 81 8196 4040
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Exceptional closings

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Non Smoking Area
  • Thematic parties and animation
  • Takeaway Meals
  • Musical Entertainment
  • Musical Atmosphère

Payment

  • Cash
  • Credit card

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu

A place where fans share stories, celebrate wins and find comfort in defeats over delicious food and drinks. Here, the excitement of the game meets friendship and fun to create truly unique experiences.

The hotel features a well-equipped fitness center with essential cardio and strength machines, perfect for maintaining your workout routine while traveling. Access is included for guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  671 reviews

Customer review rating 3.0/5

James F. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Carlos A. S. Business - Confirmed reviews ALL

Dear Carlos A. S., Thank you for your positive feedback regarding your recent stay at our hotel. We are pleased to hear that you found our location convenient and appreciated our shuttle service. It is our aim to provide a comfortable experience for all our guests, and your acknowledgment of our efforts is greatly valued. Best regards, General Manager Ibis Monterrey Aeropuerto

Customer review rating 1.5/5

Anonymous Solo - Confirmed reviews ALL

Estimado huésped, Agradecemos su tiempo para compartir su experiencia con nosotros. Lamentamos que su estancia no haya sido satisfactoria debido a las obras en el hotel y los inconvenientes que enfrentó con la caja fuerte y el servicio de transporte. Su comentario sobre la activación de los dispositivos de seguridad ha sido tomado en cuenta y se revisará con el equipo correspondiente. Asimismo, trabajaremos para mejorar la eficiencia de nuestro servicio de transporte. Atentamente, Gerente General Ibis Monterrey Aeropuerto

Customer review rating 5.0/5

Michelle G. Business - Confirmed reviews ALL

Dear Michelle G., Thank you for taking the time to share your positive experience at Ibis Monterrey Aeropuerto. We are delighted to hear that our convenient location, friendly staff, and efficient shuttle service contributed to your comfortable stay. Your feedback on the smooth check-in and check-out process is greatly appreciated, as it reflects our commitment to providing excellent service to our guests. Sincerely, Gerente General Ibis Monterrey Aeropuerto

Customer review rating 1.0/5

Abraham P. V. Families - Confirmed reviews ALL

Estimado Abraham P. V., Lamento profundamente que su experiencia en el ibis Monterrey Aeropuerto no haya cumplido con sus expectativas. Agradecemos sinceramente que haya tomado el tiempo para compartir sus comentarios, ya que nos ayudan a identificar áreas de mejora en nuestros servicios. Entendemos que la situación respecto a su reserva fue frustrante. En ibis, nuestro objetivo es garantizar una experiencia fluida para todos nuestros huéspedes. Sin embargo, es importante mencionar que, conforme a nuestras políticas, se requiere identificación oficial para menores al momento del check-in. Apreciamos su observación sobre la claridad de esta información en el proceso de reserva y tomaremos en cuenta su sugerencia para mejorar nuestra comunicación en el futuro. Lamentamos que la administración de su reserva haya generado malestar y que no haya sentido el apoyo necesario por parte de nuestro equipo. Su experiencia es fundamental para nosotros y nos gustaría asegurarle que estamos comprometidos a mejorar la atención al cliente que brindamos. Agradecemos nuevamente su feedback y esperamos que, en un futuro, considere darnos otra oportunidad para demostrarle el servicio de calidad que nos esforzamos por ofrecer. Quedamos a su disposición para cualquier consulta adicional. Atentamente, Gerente General Ibis Monterrey Aeropuerto

Customer review rating 5.0/5

Carlos A. S. Business - Confirmed reviews ALL

Nice place to stay thanks Carlos

Dear Carlos A. S., Thank you for your positive feedback regarding your recent stay at our hotel. We are pleased to hear that you found our location convenient and appreciated our shuttle service. It is our aim to provide a comfortable experience for all our guests, and your acknowledgment of our efforts is greatly valued. Best regards, General Manager Ibis Monterrey Aeropuerto

Customer review rating 1.5/5

Anonymous Solo - Confirmed reviews ALL

The hotel is under construction, many things still do not work. Safe does not work, is just a decoration. When I asked about it they just told me that the company has not activated them. The transportation from the terminal is very difficult to get. Had to call 3 times to request the shuttle.

Estimado huésped, Agradecemos su tiempo para compartir su experiencia con nosotros. Lamentamos que su estancia no haya sido satisfactoria debido a las obras en el hotel y los inconvenientes que enfrentó con la caja fuerte y el servicio de transporte. Su comentario sobre la activación de los dispositivos de seguridad ha sido tomado en cuenta y se revisará con el equipo correspondiente. Asimismo, trabajaremos para mejorar la eficiencia de nuestro servicio de transporte. Atentamente, Gerente General Ibis Monterrey Aeropuerto

Customer review rating 5.0/5

Michelle G. Business - Confirmed reviews ALL

Short pick-up wait for the courtesy shuttle to the hotel, smooth check-in and check-out process and a friendly staff made our stay very comfortable.

Dear Michelle G., Thank you for taking the time to share your positive experience at Ibis Monterrey Aeropuerto. We are delighted to hear that our convenient location, friendly staff, and efficient shuttle service contributed to your comfortable stay. Your feedback on the smooth check-in and check-out process is greatly appreciated, as it reflects our commitment to providing excellent service to our guests. Sincerely, Gerente General Ibis Monterrey Aeropuerto

Customer review rating 1.0/5

Abraham P. V. Families - Confirmed reviews ALL

Terrible experience. They did everything possible to avoid honoring my reservation and did not provide a reasonable opportunity to respond. If official identification for a minor is required to check in, this should be clearly stated during the booking process, not buried in small print at the end of an email. Due to this experience, I would not consider this hotel chain for future stays. I will also be sharing my experience with my employer, colleagues, friends, and relatives so they can take it into consideration when making travel arrangements.

Estimado Abraham P. V., Lamento profundamente que su experiencia en el ibis Monterrey Aeropuerto no haya cumplido con sus expectativas. Agradecemos sinceramente que haya tomado el tiempo para compartir sus comentarios, ya que nos ayudan a identificar áreas de mejora en nuestros servicios. Entendemos que la situación respecto a su reserva fue frustrante. En ibis, nuestro objetivo es garantizar una experiencia fluida para todos nuestros huéspedes. Sin embargo, es importante mencionar que, conforme a nuestras políticas, se requiere identificación oficial para menores al momento del check-in. Apreciamos su observación sobre la claridad de esta información en el proceso de reserva y tomaremos en cuenta su sugerencia para mejorar nuestra comunicación en el futuro. Lamentamos que la administración de su reserva haya generado malestar y que no haya sentido el apoyo necesario por parte de nuestro equipo. Su experiencia es fundamental para nosotros y nos gustaría asegurarle que estamos comprometidos a mejorar la atención al cliente que brindamos. Agradecemos nuevamente su feedback y esperamos que, en un futuro, considere darnos otra oportunidad para demostrarle el servicio de calidad que nos esforzamos por ofrecer. Quedamos a su disposición para cualquier consulta adicional. Atentamente, Gerente General Ibis Monterrey Aeropuerto

Customer review rating 3.0/5

Ramon C. L. Business - Confirmed reviews ALL

ok

Estimado Ramon C. L., Agradecemos su comentario y el tiempo que ha tomado para compartir su experiencia. Nos alegra saber que nuestro hotel ha cumplido con sus expectativas, aunque lamentamos que no haya sido completamente satisfactorio. Sus observaciones son valiosas y nos ayudarán a seguir mejorando nuestros servicios para ofrecer una estancia más placentera en el futuro. Atentamente, Gerente General Ibis Monterrey Aeropuerto

Customer review rating 3.5/5

Nam B. Families - Confirmed reviews ALL

I did not know the room is so small; no table, no place to put a luggage, small washbasin, etc. Communication in English was limited. But staff was friendly and helpful.

Dear Nam B., We sincerely appreciate your feedback regarding your recent stay at our hotel. We regret that the dimensions of the room did not meet your expectations, and we will take your observations regarding the lack of space for luggage and the limitations in communication into account. We are pleased to know that our staff was friendly and helpful, as we strive to provide quality service to all our guests. Sincerely, General Manager Ibis Monterrey Aeropuerto

Customer review rating 1.0/5

Tetsuya H. Friends - Confirmed reviews ALL

same above

Dear Tetsuya h., Thank you for sharing your feedback regarding your recent stay with us. We appreciate your positive remarks about our location. However, it is disheartening to hear that you found our staff unfriendly and that your accommodations did not meet your expectations in terms of cleanliness and amenities. Your comments are important to us as we strive to enhance our guest experience. Sincerely, General Manager Ibis Monterrey Aeropuerto

Customer review rating 4.5/5

Juan P. Y. P. Business - Confirmed reviews ALL

Susy the best

Estimado Juan p. Y. P., Agradecemos sinceramente su comentario tan positivo. Nos complace saber que tuvo una experiencia maravillosa durante su estancia y que Susy contribuyó a hacerla aún mejor. Siempre nos esforzamos por ofrecer un servicio excepcional a nuestros huéspedes y su reconocimiento es muy valioso para nosotros. Esperamos tener el placer de recibirlo nuevamente en ibis Monterrey Aeropuerto. Atentamente, Lic. Ricardo Pacheco

Customer review rating 1.5/5

Margaret I. Families - Confirmed reviews ALL

We booked two rooms because we had 4 dogs, but the rooms were not adjoining, which we requested, so one room just sat empty and we crammed into the other. Check-in took a very long time. Stafr were all nice though.

Dear Margaret I., Thank you for sharing your experience at our hotel. I apologize for the inconveniences you encountered during your stay, particularly regarding the room arrangements and the check-in process. Our hotel aims to provide essential amenities, and I appreciate your feedback on the additional comforts you expected. I will ensure your comments regarding the restaurant offerings and room configurations are noted for future consideration. Sincerely, Lic. Ricardo Pacheco

Customer review rating 1.5/5

Gilberto T. Families - Confirmed reviews ALL

There was a white constant noise coming from a utility room that was noticeable in both 255 and 258. Also in the hall was incomplete construction that made it difficult to move your luggage.

Estimado Gilberto T., Agradecemos sinceramente su comentario sobre su reciente estancia en ibis Monterrey Aeropuerto. Lamentamos que haya experimentado inconvenientes debido al ruido y a las obras en curso. Su retroalimentación es invaluable para nosotros y se tomará en cuenta para mejorar la experiencia de nuestros huéspedes. Nos esforzamos por ofrecer un ambiente cómodo y acogedor, y esperamos poder recibirlo nuevamente en el futuro. Atentamente, Lic. Ricardo Pacheco

Customer review rating 2.0/5

Gluyas A. F. R. Business - Confirmed reviews ALL

No hot water at the morning, delay on the check in

Dear Gluyas A. F. R., We sincerely regret that your experience at our hotel did not meet your expectations, especially regarding the hot water supply and the check-in process. We appreciate your feedback, as it is essential for improving our services. Your satisfaction is important to us, and we will take your comments into account to optimize our customer service. Sincerely, Lic. Ricardo Pacheco

Customer review rating 2.0/5

Byron S. Couples - Confirmed reviews ALL

Super sad and ugly, the room was dirty

Dear Mr. S., Thank you for sharing your feedback regarding your recent stay at ibis Monterrey Aeropuerto. I sincerely apologize for the cleanliness issues you encountered in your room, as we strive to maintain high standards for our accommodations. Your comments are valuable, and I assure you that they will be reviewed with our housekeeping team to enhance our service quality. Sincerely, Lic. Ricardo Pacheco

Customer review rating 4.0/5

Jose A. E. P. Business - Confirmed reviews ALL

Placentera

Estimado José Ángel E. P., Agradecemos sinceramente sus comentarios positivos sobre la comodidad y la atención que recibió durante su estancia. Es un placer saber que disfrutó de su experiencia con nosotros. Su satisfacción es fundamental y nos motiva a seguir ofreciendo el mejor servicio posible. Atentamente, Lic. Ricardo Pacheco

Customer review rating 5.0/5

Jorge I. Business - Confirmed reviews ALL

Wonderfull

Dear Jorge I., Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you received exceptional service from Rolando, and that his attentiveness made a significant impact on your experience. It is our goal to ensure that every guest feels valued and well cared for. We look forward to welcoming you back during your next visit. Lic. Ricardo Pacheco

Customer review rating 4.0/5

Yolanda L. A. A. Couples - Confirmed reviews ALL

Satisfied with my stay Excellent food, kind and respectful workers, clean room. Except for rare smell in the rooms restroom.

Dear Yolanda L. A. A., We sincerely appreciate your kind comments regarding your recent stay at the ibis Monterrey Aeropuerto. We are pleased to know that you enjoyed the comfort of your room and the quality of our service and food. However, we regret that you experienced an unusual odor in the bathroom of your room. Your feedback is invaluable for improving our services. We hope to have the opportunity to welcome you again. Sincerely, Lic. Ricardo Pacheco

Customer review rating 0.5/5

Yoav C. Business - Confirmed reviews ALL

The hotel was not very clean. The shower was barely working in terms of the pressure was horrible experience.

Dear Yoav C., We sincerely regret that your experience at our hotel was not satisfactory. We appreciate your feedback regarding the cleanliness and the shower pressure, as these are fundamental aspects for us. Your feedback is valuable and will allow us to improve our services. We hope that you will give us another opportunity in the future to provide you with a more pleasant stay. Lic. Ricardo Pacheco

Customer review rating 4.5/5

Oluwafemi E. Solo - Confirmed reviews ALL

The beautiful reception lady that speaks good English is an asset to your organization. she checked me in and attended to all enquiries with a smile on her face. God bless her heart.

Dear Oluwafemi E., We sincerely appreciate your kind comments regarding the proximity of our hotel to the airport and the service provided by our staff. We are pleased to know that the attention of our receptionist contributed to a positive experience during your stay. We greatly value your recognition and will share it with our team. Sincerely, Lic. Ricardo Pacheco

Customer review rating 3.5/5

Jeamiell O. Business - Confirmed reviews ALL

Everything was fine and the breakfast area improved a lot. But I was there 9 mo ago, and I found the same issues than before: 1 - Despite made check-in in advance (that state you will have a quick one when you arrive) is not true, you have to fill the paper and do everything like any other people, so there is no advantage to made the e-check in like you state. 2 - In the room, all the hooks for clothes are loose from walls, like before

Dear Jeamiell O., We sincerely appreciate your time in sharing your experience with us. We are pleased to know that you have noticed improvements in the breakfast area and that the location of the hotel was to your liking. However, I regret that you encountered inconveniences with the check-in process and the condition of the hooks in your room. Regarding early check-in, we understand that the goal of this option is to expedite the process, and we are sorry that you did not experience the expected efficiency. We will take your comments into consideration to review and improve this procedure, in order to provide a smoother experience for our guests. As for the wall hooks, I thank you for pointing out this issue. The comfort and satisfaction of our guests are priorities for us, and your observation will help us address the necessary details to keep our facilities in optimal condition. We hope that you will give us the opportunity to welcome you again in the future, where we hope to offer you a more satisfactory stay. Sincerely, Lic. Ricardo Pacheco

Customer review rating 5.0/5

Fredy N. P. Business - Confirmed reviews ALL

Confortable

Estimado Fredy N. P., Agradecemos sinceramente su valiosa opinión sobre su reciente estancia en el ibis Monterrey Aeropuerto. Nos complace saber que encontró nuestro servicio e instalaciones excelentes y que su experiencia fue confortable. Su satisfacción es fundamental para nosotros y nos motiva a seguir mejorando. Esperamos poder darle la bienvenida nuevamente en su próxima visita. Lic. Ricardo Pacheco

Other web-users rate our hotel

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  • 540 reviews 7.9/10 Service
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  • 226 reviews 5.8/10 Cleanliness
  • 189 reviews 3.1/10 Comfort
  • 157 reviews 7.6/10 Breakfast
  • 71 reviews 6.8/10 Vibe

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