ibis Sydney Thornleigh 3.5 stars

Customer review rating (ALL Rating) 4.2/5 1,086 reviews

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Description

Hotel extras

  • ibis Kitchen serving breakfast, lunch & dinner every day

  • 105 guest accommodation rooms with 4 accessible rooms on the ground floor

  • On-site car parking available for short or long stays

  • Close to public transport links between Thornleigh, Hornsby and Sydney City

  • Enjoy the exclusive "Sweet Bed by ibis" for a great night's sleep

Our accommodation(s)

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Hotel location

ibis Sydney Thornleigh

200 - 212 Pennant Hills Road
2120 THORNLEIGH
Australia

GPS:-33.727829, 151.083694

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN

Non contractual photo

The charm of the bistro tradition Both a bar and a restaurant ... Soak up the bistro atmosphere while enjoying good local cuisine. RSA is enforced, Please ensure your time with us and drink in moderation.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,086 reviews

TripAdvisor Rating  4.0/5  597 reviews

Very good location and the staff were very helpful.

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

24 hour check in is very convenient and the rooms were neat and comfortable.

Great for overnight stop

Customer review rating 5.0/5

Kat Families - Confirmed reviews ALL

Stayed overnight on way back to Melbourne from Brisbane. Comfy bed, great shower and excellent dinner and breakfast options.

Hello Katrina, Thank you so much for sharing your fantastic feedback! We’re so pleased to hear that our hotel provided a great stopover on your journey from Brisbane to Melbourne. It’s wonderful to know that you found the bed comfortable, enjoyed the shower, and had excellent options for both dinner and breakfast. We also greatly appreciate your feedback on the booking experience, check-in, accommodation, cleanliness, and service from our team – it’s great to know everything was up to standard. As a Classic member of the ALL – Accor Live Limitless program, it’s lovely to hear that you would recommend both the hotel and the program to others. We’re also happy to hear you noticed and appreciated our sustainable initiatives, like the option to reuse towels – it's something we’re really proud of. Thank you again, Katrina! We look forward to welcoming you back next time you’re passing through. Warm regards, Cindy Assistant Manager

Well located, friendly atmosphere

Customer review rating 5.0/5

Nessie S. Couples - Confirmed reviews ALL

The staff were wonderful. Service was fast. Extra amenities a pleasant bonus

Hello Nessie, Thank you so much for your wonderful feedback! We’re thrilled to hear that your stay at ibis Sydney Thornleigh was so enjoyable. It’s great to know that you had a smooth and easy booking experience through the ALL App and that your arrival and check-in went seamlessly. We’re especially pleased that our team made a positive impression, providing fast service and a friendly atmosphere. It’s always our goal to ensure our guests feel welcomed and well taken care of, and it’s fantastic to hear that we succeeded. Your comments on the cleanliness of the room are much appreciated, and we’re glad you found everything to your liking. We’re also happy you enjoyed the extra amenities – it’s always nice to add those little touches to make your stay even more comfortable. Thank you for being a valued Classic member of the ALL – Accor Live Limitless program. While I see that you didn’t provide specific feedback on our sustainability initiatives, we’re always looking for ways to improve, and I hope you’ll experience more of these efforts next time. We’re grateful for your recommendation of both our hotel and the Accor loyalty program. We hope to welcome you back soon! Warm regards, Cindy Assistant Manager

Happy customer!!

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

All the staff were friendly and helpful. Well located with easy access. Our room was lovely and clean. We enjoyed our dinner and breakfast.

Hello Sandra, Thank you for your wonderful feedback! We’re so happy to hear that you had a fantastic experience with us. It’s great to know that our team made a positive impression on you with their friendly and helpful service, both over the phone and during your stay. We’re thrilled that you enjoyed your room, dinner, and breakfast, and that everything was clean and comfortable. It’s always our goal to provide a welcoming and hassle-free stay, and it’s so rewarding to hear that we succeeded. Also, thank you for your continued loyalty as a Classic member of the ALL – Accor Live Limitless program. We truly appreciate your recommendation of both the hotel and the program! We’re also pleased that you noticed our commitment to sustainability – small steps, like offering the option to reuse towels, are important to us, and it’s wonderful to hear that they made a positive impact on your stay. Thank you again for your kind words, Sandra. We can’t wait to welcome you back for another great stay in the future. Warm regards, Cindy Assistant Manager

Very happy with overall stay location was great for my needs for hospital visit

Customer review rating 5.0/5

John N. Business - Confirmed reviews ALL

Staff were very friendly and helpful room was clean and comfortable and amenities were good

Hello John, Thank you so much for your kind feedback! We’re delighted to hear that our hotel was a great fit for your needs, especially for your visit related to the hospital. It’s wonderful to know that our location, friendly staff, and comfortable accommodations helped make your stay more convenient and enjoyable. We’re also glad to hear you found the booking process easy and the cleanliness of your room to your satisfaction. Your recommendation of both our hotel and the Accor loyalty program means a lot to us – thank you! It’s great to see you also appreciated our sustainable initiatives. We’re always working towards making a positive impact, and we’re happy that you noticed and supported those efforts. Thank you again for your feedback and for being a valued Classic member of the ALL – Accor Live Limitless program. We hope to welcome you back soon, and if there’s anything we can do to improve your future stays, don’t hesitate to let us know. Best regards, Cindy Assistant Manager

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Other web-users rate our hotel

  • 420 reviews 8.5/10 Location
  • 802 reviews 6.6/10 Room
  • 719 reviews 9/10 Service
  • 16 reviews 6.1/10 WiFi
  • 416 reviews 5.9/10 Cleanliness
  • 219 reviews 5.9/10 Value
  • 168 reviews 6.5/10 Breakfast

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