Sofitel Budapest Chain Bridge

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Sofitel Budapest Chain Bridge 5 stars

Customer review rating (ALL Rating) 4.5/5 70 reviews

ALLSAFE approved hotel

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Description

Hotel extras

1. 48-hour Restart Budapest Card Programme available with us http://www.budapest-card.com 2. Premier location in Budapest, right at the foot of the Chain Bridge, overlooking Royal Castle Hill 3. French bistro style Paris Budapest Restaurant and Bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Budapest Chain Bridge

Szechenyi Istvan ter 2, NTAK: SZ19000036 , szálloda
1051 BUDAPEST
Hungary

Telephone +36 1 235 1234

Fax +36 1 235 1361

Contact email

  • BY BUS:  105/16 SZECHENYI ISTVAN TER

  • ESZAK-DELI METRO:  M3 DEAK TER

  • KELETI-NYUGATI METRO:  M2 DEAK TER

  • MILLENIUM UNDERGROUND:  M1 VOROSMARTY TER

  • By plane

    FERIHEGY AIRPORT At 22km / 13.67 miles

  • By plane

    LISZT FERENC INT. A At 16km / 9.94 miles

  • By car

    BUDAORS At 7km / 4.35 miles

  • By car

    HUNGARIA KORUT At 8km / 4.97 miles

  • By car

    HUNGARIA KRT At 8km / 4.97 miles

  • By train

    EASTERN RAILWAY ST. At 3km / 1.86 miles

  • By train

    KELETI TRAIN STATION At 2.7km / 1.68 miles

  • By train

    SOUTHERN RAILWAY ST At 2km / 1.24 miles

  • By train

    WESTERN RAILWAY ST. At 2km / 1.24 miles

GPS:47.498338, 19.048071

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Enjoy exclusive accommodation in Budapest. Our 357 rooms and suites offer superb views, Sofitel MyBed, complimentary Wi-Fi, marble bathrooms with luxury toiletries; upgrade to Sofitel Club for the ultimate Budapest accommodation experience.

Our guest reviews

Our guest reviews for
Sofitel Budapest Chain Bridge

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  70 reviews

TripAdvisor Rating  4.5/5  6,677 reviews

À great hotel for a staycation

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Very well located this hotel offer a good standard and all needed facilities

Perfect central location, great team

Customer review rating 5.0/5

Craig Business - Confirmed reviews ALL

at such a difficult period and added to which I was alone in a very quiet hotel, I couldn't have asked for a more perfect stay. the hotel itself was as I would expect, stylish, clean and although I wasn't able to use (for obvious reasons) has great facilities. the location is perfect for exploring Budapest and the terrace was a perfect place to enjoy a drink with a fantastic view of the chain bridge and the Danube. the best part of my stay were the team, i had less interaction with the reception/housekeeping team but they were efficient, polite and delivered a great service. more than anything, the restaurant and bar team were exceptional. travelling on ones own can be a lonely experience, but i never felt alone during my stay (2 weeks on my own awaiting colleagues to join me), they identified quickly i was alone and made so much effort to welcome and look after me. given the situation they find themselves in, i can only imagine the personal challenges they are facing with the downturn in tourism and guests, on certain days there were no more than 2 guests occupying the bar/restaurant, but any frustration/boredom was never evident and service continued with a smile. i'm already missing Budapest, but if there is a way of showing my satisfaction with my stay, i'm already planning to return when things get back to normal and will be choosing the sofitel for my accommodation.

Dear Craig, Thank you so much for your kind words and uplifting feedback. I was more than happy to read that in the light of the circumstances you had a perfect stay with us and that the attentive service and friendliness of our Team could contribute to make your stay more convenient and enjoyable. It was my pleasure to share with the whole Sofitel Budapest Ambassadors Team your kind words. Your feedback is a great encouragement for our Team in this unprecedented times. We sincerely hope that we can welcome you back again very soon in our Hotel. Sincerely yours, Erika Kollarova Guest Experience Specialist

Top Hotel

Customer review rating 4.0/5

P&d Couples - Confirmed reviews ALL

Most enjoyable given the circumstances (COVID 19). Obviously not all facilities were available but we were made to feel most welcome and everyone was very helpful and friendly and the hotel has adapted extremely well to ensure that the guest was still their top priority.

Dear Guest, Thank you very much for your kind review regarding your stay at Sofitel Budapest Chain Bridge. We are very happy to hear that you had an enjoyable stay with us and were pleased with the helpful and friendly service provided by our Ambassadors. Thank you very much for recommending us and we sincerely hope to have the pleasure to welcome you back in the near future. Sincerely yours, Erika Kollarova Guest Experience Specialist

Extremely well located & safety measures taken into consideration during Covid-19 times.

Customer review rating 4.0/5

J Business - Confirmed reviews ALL

The stay was good as the location and service of the hotel was very good. It was important to notice that safety aspects were considered, as the visit took place during the Covid19 times. However, I felt that there is a need for a refurbishment, as the general atmosphere was fairly dated.

Dear Guest, Thank you very much for your kind feedback regarding your stay with us. It is with great pleasure to know that you enjoyed the advantages of the excellent location of our Hotel and were satisfied with the intensified hygiene & prevention measures implemented in our Hotel to ensure the safety and health of our Guests. I would like to thank you as well for your additional comments regarding the condition of the hotel. We appreciate you sharing your feedback and it is our hope that you will give us the opportunity to welcome you back in the near future. Sincerely yours, Erika Kollarova Guest Experience Specialist

worth visiting during strange times

TripAdvisor rating 4.0/5

GeertV392 TripAdvisor review

The stay during the covid-19 time was strange , hotel less occupied but the staff took very good care of us. As fewer guest were at the hotel the staff had more time. I would suggest to visit the city and the hotel now. We will never have a nice summer with that amount of people in the city. If you can you should take a room with executive services. The normal lounge was closed but the alternative offered in the Paris/Budapest restaurant as very, very good. A pity that the GM didn't take time to greet the few guests in the hotel. We had nicer experiences with the previous general manager...

Dear Geert, Thank you very much for your uplifting review! It is with great pleasure to know that you had such a nice time in Budapest! We are more than happy to read that you enjoyed the great service received from our Ambassadors and were satisfied with the alternative solution regarding the Club Sofitel. We appreciate you sharing your experiences and do hope to have the opportunity to welcome you back again in the near future. Sincerely yours, Erika Kollarova Guest Experience Specialist

It was a good stay.

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Dear sir or madam, As regular guest at Sofitel Budapest we’ve always received quality customer service. However, we only ate once at the lounge & bar area because the burgers were dry and French fries old and cold. On Saturday around 8 p.m. Aug. 8, 2020, after having some drinks with my wife in the lounge & bar area, the the bartender tried to short-change us 10,000 Ft by giving us 1,000 Ft. The bartender should really learn how to count Hungarian Ft. He gave us the correct amount back (10,000 Ft) and said he was sorry. On check-out, Aug. 9, the receptionist wanted us to pay for our prepaid hotel accommodation. After keeping us and our taxi waiting for 10-15 minutes she resolved the matter and we didn’t have to pay twice for our accommodation. In spite of all this, we had a wonderful stay at Sofitel Budapest and look forward to staying here in the future. Best Regards

Excellent emplacement

Customer review rating 4.0/5

Sabrina Friends - Confirmed reviews ALL

Emplacement Confort Service

Dear Sabrina, Thank you so much for your very positive feedback you provided us with. We were very glad to hear that you were pleased with the favorable location of our hotel and with the service provided by our kind Ambassadors. Thank you for sharing your experience with us and we sincerely hope to see you back at Sofitel Budapest Chain Bridge in the near future. Yours sincerely, Erika Kollarova Guest Experience Specialist

Outdated hotel

Customer review rating 3.0/5

Gerry Business - Confirmed reviews ALL

A once regal hotel has fallen on hard times. Friendly staff and big rooms, but needs refurbishment. No instant hot water (had to let the shower and tap run for circa 5 mins to get hot water, such a waste). No charging points in the room or clock/radio. Mattress top is smaller than the bed.

Dear Gerry, Thank you very much for your feedback regarding your stay at Sofitel Budapest Chain Bridge. It is glad to hear that you were pleased with the friendly and professional service provided by our Ambassadors. However, we are truly sorry to know that you experienced such an inconvenience due to the hot water in the room, please accept our sincerest apologies for this. I would like reassure you that I have forwarded your feedback to our technical department in order to prevent future occurrence. I would like to apologize as well for the inconvenience due to the lack of electric outlets in the room and due to the issue with the mattress top. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Erika Kollarova Guest Experience Specialist

Enjoyable stay, great service and excellent location

Customer review rating 5.0/5

David Friends - Confirmed reviews ALL

It wasn't my first stay in the Sofitel Chainbridge and certainly will not be my last. Even though the Covid19 crisis is still very real, they managed to make the stay very enjoyable. As a platinum member, their lounge is usually one of the reason to chose the Sofitel. However, this was closed due to the crisis. The solution they worked out with the restaurant (Paris Budapest) was a very pleasant alternative. I am already looking to book my next trip to Budapest and will certainly chose the Sofitel again.

Dear David, Thank you very much for your uplifting feedback and also for your loyalty to our Hotel. It is with great pleasure to read that you had again an enjoyable stay with us! Your feedback is especially valuable for us and it is a true encouragement for our future work. I happily shared your nice words with the whole Sofitel Budapest Chain Bridge Team. Thank you very much for recommending us and we are looking very much forward to welcome you back again soon in our hotel! Yours sincerely, Erika Kollarova Guest Experience Specialist

Amazing comfortable beds

Customer review rating 4.5/5

Natalya M. Couples - Confirmed reviews ALL

My husband and I stayed for the first time in a Sofitel hotel and weIcan't wait to book a Sofitel hotel again! Chain Bridge has perfect central location, great service and amazing comfortable beds. Thank you ♥️

Dear Natalya, Thank you so much for your very kind feedback! We are more than happy to read that you enjoyed your first Sofitel stay in our hotel! It is with pleasure to know that you were pleased with the service provided by our always friendly and professional Ambassadors and with the comfort of the famous Sofitel MyBed. We appreciate you sharing your feedback and we do hope to have the pleasure to welcome you back in the near future! Sincerely yours, Erika Kollarova Guest Experience Specialist

Customer review rating 4.5/5

Magdalena V. Business - Confirmed reviews ALL

Well located, clean, well organized (the disinfection kit), nice service

Dear Magdalena, Thank you very much for your very positive review about your stay in our Hotel. We are more than happy to know that you were satisfied with the cleanliness experienced and with the safety measures implemented in our Hotel. It is with great pleasure to read as well that you were pleased with the great service provided by our Ambassadors. We appreciate you sharing your feedback and we do hope to have the pleasure to welcome you back in the near future! Yours sincerely, Erika Kollarova Guest Experience Specialist

Great location, fantastic staff, great room

Customer review rating 4.5/5

Steven R. Business - Confirmed reviews ALL

Had a wonderful, peaceful stay at the Sofitel. Staff were beyond excellent. Can not recommend highly enough.

Dear Steven, What an uplifting review! Thank you so much for sharing with us! It is with great pleasure to read that you were impressed by the amazing service provided by our friendly and professional Ambassadors. We are very happy as well that you enjoyed the advantages of the excellent location of our hotel and the comfort of our room. Thank you so much for recommending us and we sincerely hope to have the pleasure to welcome you back in the near future. Sincerely yours, Erika Kollarova Guest Experience Specialist

first trip after COVID-19 lockdown

TripAdvisor rating 5.0/5

Salazar2006 Business - TripAdvisor review

I was one of the first guests in the Hotel after the lockdown. I felt very safe and very welcome. Excellent room, greeat view and perfect services offered from high qualified Hotel staff. Last but not least a geat breakfast!

Dear Guest, Thank you very much for your amazing review regarding your stay in our Hotel. We are very happy to know that you enjoyed your stay and you were pleased with the welcome received and with the service provided by our great Ambassadors. It is with great pleasure to know as well that you felt safe during your stay with us. Thank you for recommending us and we are looking forward to welcome you back very soon! Yours sincerely, Erika Kollarova Guest Experience Specialist

Very beautifull hotel with nice staff

TripAdvisor rating 4.0/5

anikadelbecq TripAdvisor review

Very nice hotel with very kind staff especially Gabor Aradi Food and Beverage Supervisor and also 2 personnes nemed Peter in the restaurant Paris Budapest. But a little disappointed by the quality of food served for breakfast, rather medium.

Beautyfull hotel

TripAdvisor rating 4.0/5

Christian B Couples - TripAdvisor review

The room has some very old features, like built-in radio in the bathroom that did not work so well, bathroom needed renovation, both painting and door-frame that was worn. The card-light-swich did not work 100% and seemed very old. The spa needs an upgrade and genrally appeared very 80's /90's in style. Breakfast was excellent. Location is second to none. The bar and restaurant was at best medium. The service was clearly un-educated waiters, the christmas dinner, highly priced, was a disaster, both regarding the un-significant dishes, but especially due to poorly organized service. In the course of two hours we were serviced by eight (8!) different watiers, had to ask for a basic presentation of the courses and were served by amateurs - kind and sweet "student-types" that tried their best, but in a 5 star hotel serving a high-prices christmas dinner, it simply was below any minimum expectations. Not to be recommended to anyone. The bar/rest in general needs to to be serviced and managed professionally. The standard does not correspond to 5 stars.....

Good Hotel. Friendly staff

TripAdvisor rating 5.0/5

poonam74 Friends getaway - TripAdvisor review

The hotel room was perfect. Staff was friendly and housekeeping team especially helpful. Hotel is very well located near the chain bridge and St Basilica Church. Buffet breakfast which was part of our package was very good but there was always a long wait at the egg counter. Hotel could improve the breakfast experience by having an additional live kitchen.

comfortable, great location, great breakfast

TripAdvisor rating 4.0/5

Raptravel2019 Business - TripAdvisor review

This was a business trip so not too much time was spent in the hotel. It is above average in terms of quality of the beds and the service. Irons in the room very helpful for saving time. The breakfast was also excellent except for queues for the omelettes.

Dear Guest, Thank you very much for taking the time to share your feedback with us about your stay at Sofitel Budapest Chain Bridge. We are glad to know that you were satisfied with the level of service experienced in our hotel and enjoyed the comfort of our bed, just as the wide selection provided at breakfast. Thank you for choosing our hotel and we hope to see you again very soon for your next stay in Budapest. Sincerely yours, Erika Kollarova Guest Experience Specialist

Quality hotel in great location

TripAdvisor rating 5.0/5

mike l Couples - TripAdvisor review

We just stayed one night before a river cruise. Nice rooms, good breakfast, location right by the chain bridge, our boat was anchored 100 mts away so just perfect. Would stay again when ww are next in Budapest.

Dear Mike, Thank you very much for taking the time to share your experiences about your stay at Sofitel Budapest Chain Bride. We are glad to hear that you were satisfied with you room and could enjoy the wide selection at our breakfast and the advantages of the excellent location of our hotel! Thank you very much for recommending us and we sincerely hope to have the pleasure to welcome you back in the near future! Sincerely yours, Erika Kollarova Guest Experience Specialist

Had a good sleep in the hotel.

TripAdvisor rating 5.0/5

gerry4rlx Couples - TripAdvisor review

The hotel's name already told me the famous Chain Bridge is its entrance. No options about the decent location. Everything is in a walking distance. I only care about a good sleep. The bed is comfortable, extra bedding is in the closet, air-condition is quiet. But I have sleep problems. I need a little bit relax before going to bed. The hotel surprisingly went beyond my expectation, delivering full pack sleeping aid amenities to my room, which are bath salts, ralax gel, sleep spray, ear plugs and eye masks, all presented on a spa tray. I believe this hotel is seriously care about your stay. Worry-free guest services make you feel belong. No matter how early arrival and how late leaving, frontdesk staffs would not tell you check-in /check-out policy, instead doing their best to let you feel free. I highly recommend . .staying is believing.

Dear Gerry, What an uplifting review! Thank you so much for sharing with us! It was with great pleasure to read that the service experienced impressed you and we could contribute to make your sleep more relaxed and comfortable during your stay with us! I happily shared your kind words with our Ambassadors as your valuable comments are a true encouragement for our future work! We are happy as well that you enjoyed the excellent location of our Hotel and were satisfied with your room. Thank you so much recommending us and we sincerely hope to have the pleasure to welcome you back very soon. Sincerely yours, Erika Kollarova Guest Experience Specialist

Excellent property and service overall

TripAdvisor rating 5.0/5

oliver_adl Couples - TripAdvisor review

Attentive staff, comfortable hotel and facilities, great cocktails and food in restaurant. The room styling/furniture is a bit dated now but condition maintained is very high so it is not a real negative. Cocktails in the bar are a highlight. The Sofitel club lounge breakfast buffet is not huge but still a nicer/more peaceful place to have breakfast for visitors with access.

Dear Guest, Thank you so much for your positive feedback and for taking the time to share your experiences about your stay at the Sofitel Budapest Chain Bridge. It is with great pleasure to read that you had a pleasant stay with us and were satisfied with the service received from our friendly Ambassadors. We are very happy to read as well that you enjoyed the comfort and facilities of our hotel just as the delicious meals and drinks served in our Restaurant. Thank you for recommending us and we hope to see you again very soon for your next visit in our city. Yours sincerely, Erika Kollarova Guest Experience Specialist

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